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MATTERS
Essere importante
Essere interessante
[UX]
PERCHE’ E’
IMPORTANTE ?
[UX]
IL TERMINE INTERACTION
DESIGN INDICA QUELLA FASE
PROGETTUALE CHE SI OCCUPA
DI DISEGNARE LA USER
EXPERIENCE: È L’ARTE DI
FACILITARE LE INTERAZIONI
FRA ESSERI UMANI
ATTRAVERSO PRODOTTI E
SERVIZI, E FRA GLI ESSERI
UMANI ED I PRODOTTI/SERVIZI
STESSI.
(B. MOGGRIDGE, IDEO 1990)
PERCHE’ E’
IMPORTANTE ?
[UX]
È UNA DISCIPLINA CHE
DESCRIVE IL MODO CON CUI UN
UTENTE SI RELAZIONA AD UN
ARTEFATTO COMUNICATIVO
DIGITALE.
(D. NORMAN, 1995)
PERCHE’ E’
INTERESSANTE ?
[UX]
_ AUMENTA IL PUBBLICO DI
UTENTI (ACQUISITION)
_ FACILITA LE CONVERSIONI
DEGLI UTENTI (ACTIVATION)
_ FAVORISCE IL RITORNO DEGLI
UTENTI (RETENTION)
_ CAPITALIZZA I PROFITTI DEL
SERVIZIO (REVENUE)
_ INCENTIVA LA CONDIVISIONE
DEL SERVIZIO (REFERRAL)
(DAVE MCCLURE, AARRR METRICS)
(Leah Buley, The User Experience Team of One A Research and Design Survival Guide, Rosenfeld, 2013)
DA DOVE VIENE?
[UX]
Lo user-centered design
PROGETTARE PARTENDO
DALL’OSSERVAZIONE DELLA
GENTE NON E’ NIENTE DI
NUOVO
1937 CHICAGO - New Bauhaus_Moholy-Nagy
(Leah Buley, The User Experience Team of One A Research and Design Survival Guide, Rosenfeld, 2013)
Essere importante
Essere interessante
Significare
Evoluzione continua - Cambia la tecnologia - Cambia l’interfaccia - Cambia l’interazione - Resta il progetto
CON COSA HA A
CHE FARE?
[UX]
(Leah Buley, The User Experience Team of One A Research and Design Survival Guide, Rosenfeld, 2013)
DOVE STA
ANDANDO?
[UX]
_ DAL PRODUCT DESIGN
_ AL DIGITAL/INTERACTION
DESIGN
_ A ...
(Leah Buley, The User Experience Team of One A Research and Design Survival Guide, Rosenfeld, 2013)
(Leah Buley, The User Experience Team of One A Research and Design Survival Guide, Rosenfeld, 2013)
IL FUTURO AVRA’
NUOVE MACCHINE
[UX]
Tecnologia
Utente
Mercato
UNA CASA SMART
ROBOT CHE INSEGNANO - ROBOT CHE APPRENDONO
GOOGLE CITY
TEAM HOT WHEELS - D.O.R.C.
UNA NUOVA
INTELLIGENZA?
[UX]
ARTIFICIAL INTELLIGENCE AND
LIFE IN 2030
ONE HUNDRED YEAR STUDY ON
ARTIFICIAL INTELLIGENCE | REPORT OF
THE 2015 STUDY PANEL | SEPTEMBER 2016 |
STANFORD UNIVERSITY
Paradosso di Polany - “Sappiamo più cose di quelle che riusciamo a spiegare”
Le nuove frontiere dell’interazione - BOT e Interfacce vocali - Interazione senza interfaccia
QUALE FUTURO PER LA UX ?
Apple is not a technology company.
Apple is a fashion brand that makes jewelry
that connects to the internet.
AirPods are sex sticks that fuck your ears.
ALCUNE TENDENZE
IN ATTO
Oltre la UX come la conosciamo oggi
si va verso:
_ Specializzazione
_ Integrazione/Ibridazione tra Digital
& Physical
NUOVI DOMINI
NUOVE COMPETENZA
NUOVE OPPORTUNITA’
[UX]
[ GRAZIE ]
venanzio.arquilla@polimi.it
polidesign.net/uxd

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