The Role of Project Professionals Creating Agile Organisations - PMI UK Agile Forum - 18th Sept 2014
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What is the role of project professionals in creating more agile organisations? How do traditional PMI roles - project manager, program manager, PMO manager, portfolio manager - change as a company adopts more agile ways of working? What is servant leadership? How can we build and maintain self-organising teams? How can an organisation move from project based agile delivery to a more lean approach, based on continuous flow of value via value streams? How does project and portfolio governance change in an agile evolution? We are going to answer these questions based on the personal experience of the author working with agile teams and program offices in 8 countries.
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The Role of Project Professionals Creating Agile Organisations - PMI UK Agile Forum - 18th Sept 2014
- 1. 1 18thSeptember 2014I 18:30hI Shell, London PMI ® UK Agile Forum #PMIUKAgileCoP Project ProfessionalsCreatingAgileOrganizations? Proudly presents Andrea Darabos PMP®, PMI-ACP® – LeanAgileTransformationCoachandrea@leanadvantage.co.uk
- 2. 2 Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. © About Me Andrea Darabos, PMP®, PMI-ACP® •EnterpriseLeanAgilecoach, Trainer •WorkedwithhighlydistributedlargeenterprisesintheUS, Asiaand Europe •AgilePortfolioProgram OfficeandLeanAgileTransformationsspecialist
- 3. 3 WhyAgile? Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 4. 4 Keeping Pace ▸We’ve had Moore’s Law for hardware and now software is eating the world ▸Our development practices haven’t kept pace. Agile shows the greatest promise, but was developed for small teams ▸We need a new approach that harnesses the power of Agile and Leanand applies to the needs of the largest software enterprises Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. © Our development methods must keep pace with an increasingly complex world driven by software
- 5. 5 We thought we’d be programming like this Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 6. 6 But sometimes it feels like this Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 7. 7 Accelerating Value Delivery Early value delivery accumulates and accumulates Time Value Delivery Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 8. 8 Delivers Better Fit for Purpose TIME Waterfall result Agile result Measure of waterfall customer dissatisfaction Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 9. 9 AgileReduces Risk Risk Agile Waterfall Time Deadline ? Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 10. 10 Varietyof AgileMethods SCRUM EXtremeProgramming KANBAN SCRUMBAN … BeyondAgile Lean, ContinuousImprovement Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 11. 11 MYTHS#1 Myth#1 No (Project) ManagersareneededinAgile Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 12. 12 SCRUM teamsself-organize Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 13. 13 •Createcontinuity(stableteams) •Builda motivatingpurpose •Providetraining •Encourageteamwork •Defineconstraintsand boundaries •Adopta coachingstyle •Havea leanagilecoach •Encouragecontinuouslearning PreconditionsforSelf-OrganizingTeams Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. © Read more: http://bit.ly/whathow_selforg
- 14. 14 AgileRoleEvolutionCanHurt! •ResourceManagers •Project Managers •Program Managers •PMO Managers •PortfolioManagers •ResourceManagers, butstablecross-functionalteams(CFTs) •AgileProject Managers?? •AgileProgram Managers •SCRUM Masters •AgileCoaches •PMO Managers •PortfolioManagers TraditionalAgile Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 15. 15 Image: blogs.seapine.com Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 16. 16 Whatis an AgileCoach? Fromthebook RachelDavies: AgileCoaching Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 17. 17 DifferentManagement Focus Withagility, wemaximizevaluedelivered. Traditionally, wefocusedonadherencetoplan… Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 18. 18 MYTHS#2 Myth#2 Wecanmanagecomplexitytop-down Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 19. 19 Project Planning Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 20. 20 Evolutionof Governance TraditionalPMO •CentralizedPlanningand Control •Annualplanning •Project-basedfunding •Project kick-offand close-down •Work-breakdownstructures •Milestone, planbasedmetrics BUT… Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 21. 21 DesirevsCapacity Image by: SolutionsIQ Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 22. 22 The primarymetricinAgile … is workingsoftware (customervalue). Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 23. 23 A Story Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 24. 24 AGILE Projects, c.a. 8 Iterations An AgileProgram AGILE Projects, c.a. 8 Iterations AGILE Dev+ Test Teams Program LevelSI and Test, Deployment AGILE Dev+ Test Teams AGILE Dev+ Test Teams Maintenanceteam AGILE Projects ReleaseTeam £ £ £ £ Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 25. 25 An AgileProgram Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. © WhatWorked + Focusoncodequality + SCRUM foundations WhatDidn’t -Complexity
- 26. 26 The Story cont’d–Step2 Programswererelativelystable, long-living. Theywereproductsolutionsprovidingvalueforthecustomer. Inessence, thesewereourvaluestreams. Somewereexternal(customer-facing), someinternal. Deployment Development Concept Customer ProductPlanning Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 27. 27 StabilizingValueStreams „ Itis teamworkthatremainstheultimatecompetitiveadvantage, bothbecauseitissopowerfuland sorare.” -PatrickLencioni, The FiveDysfunctionsof a Team Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 28. 28 ValueStreamBasedOrganisation WevisualizedourvaluestreamsinthePortfolio. Eachwasnamedasa „Program, whichneverendsNEP”, flowscontinuously. Fundingwasarrangedper „Program”. StableteamswerecreatedwithinPrograms. Deployment Development Concept Customer ProductPlanning £ Deployment Development Concept Customer ProductPlanning £ Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 29. 29 Deployment Development, incl. Maintenance A ValueStreamlater 29 Concept Customer ProductPlanning £ AGILE Teams Program LevelSI and Test, Deployment AGILE Dev+ Test + MaintainTeams ReleaseTeam AGILE Teams Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 30. 30 Deployment Development, incl. Maintenance AgileProgram Roles 30 Concept Customer ProductPlanning £ AGILE Teams Program LevelSI and Test, Deployment AGILE Dev+ Test + MaintainTeams ReleaseTeam AGILE Teams Program Manager & AgileCoach SCRUM Master SCRUM Master SCRUM Master ReleaseManager PM team and Architects PO PO PO Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 31. 31 Whatwelearned + Stable, cross-functionalteams + Onecommonprogram backlog + Decouplingcommercialreleasesfrominternalreleases Butnotyetthere…! Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 32. 32 CreatingDevelopmentCadence 32 £ AGILE Teams Program LevelSI and Test, Deployment AGILE Dev+ Test + MaintainTeams ReleaseTeam AGILE Teams Strong „Program” qualitygovernance. Reliability, Predictability ReleaseonMarketDemand Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 33. Dependencies–AgileProgram Planning Program Backlog(features) US1 US1 US1 US2 US3 US2 US5 US6 US3 US4 US2 US4 US5 US1 US3 U56 US2 US4 SAFeVideocreatedbyInbarOren© Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 34. 34 Prioritization–Worksequencing 1, Add allworktothebacklog •New productfeatures •„Architecture” features •Maintenancebugs •Re-factoring •Improvementsetc. Pre-determine% capacityallocationforeach. 2, SequenceallworkwithWSJF* WSJF = Costof Delay/ Job duration Assesseachfeatureregularly** on Costof delay= User-Businessvalue + Time criticality + RiskReduction/ Opportunityenablement * Weightedshortestjobfirst–principleof ProductDevelopmentFlow byDon Reinersten** Re-assessunimplementedpart of features(backlogrefinement) Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 35. 35 Whatelse? „Program Team” 30 .. 100 people PlanningScope ManagingRisks ImprovingProcess, Product DeliveringValue HavingFun Together! Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 36. 36 Whatelse? Program PortfolioOffice •Strategy& funding •Planning •Program management •Agilegovernanceandsupport Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 37. 37 Evolutionof ourAgilePMO TraditionalPMO •CentralizedPlanningand Control •Annualplanning •Project-basedfunding •Project kick-offand close- down •Work-breakdownstructures •Milestone, planbasedmetrics AgilePMO onLeanFoundations •DecentralizedPlanning& Control •Visual Management •Rolling waveplanning •ValueStreamfunding •StableValueStreams •AgileProgram Planning •Codequalityand business valuebasedmetrics Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 38. 38 Visual Management –Program KANBAN ExampleboardcreatedinLeanKit SAFetemplatesareavailable Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 39. 39 MatchingDemandwithCapacity Demand(Roadmap, Break-down, Sequencing) FeedbackonCapacityand ValueDelivered Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 40. 40 PMO DeliveryMetrics •Codequality(systemlevel) •Featurelead times •Program velocity •Program releasepredictability # featuresplannedvsbusiness valuerealizedininternalrelease FeedbackonCapacityand ValueDelivered R1 R2 R3 R4 80-100% % ObjectivesDelivered Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 41. 41 ScalingAgileYourWay You have a blank slate. Figure out what works for you. Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 42. Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 43. 43 DisciplinedAgileDelivery(DAD) Process •Hybrid, end-to-endagiledeliverylifecyclewithtailoringstrategies •LeanAgileFoundations •GovernanceclarityforAgileProgram, ProductManagement Book: DisciplinedAgileDelivery(2012) byScott W. Ambler, Mark Lines Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 44. 44 SAFePrograms and DAD inception construction transition Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 45. 45 MYTHS#4 Myth#3 Weare„Agile” now! Wecanrelax Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 46. 46 MaintainingAgility The naturaltrending of anyprocessand organizationtowardsdisorder… unlesswekeepaddingenergy. SecondLaw of Thermodynamics Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 47. 47 CallforLeanAgileManagers! „An empoweredorganizationis oneinwhichindividualshavetheknowledge, skill, desireand opportunitytopersonallysucceedina waythatleadstocollectiveorganizationalsuccess.” -Stephen Covey Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 48. 48 KaizenCulture(ContinuousLearningand Improvement) Program and Team levelAgilitySelf-AssessmentExampleprovidedbyAngelMedinilla© Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 49. 49 Lean Agile Enterprise Health Check Delivery Time to market? Throughput of the value stream Flow efficiency Work in progress Copyright © of LeanAdvantageLtd., Contact: Andrea@leanadvantage.co.uk LeadershipBehaviors Decision-making Transparency Problem-solving Competence development Systems Organizational structure and roles Enterprise alignment Scaled Agile governance Continuous improvement process Toolsand Techniques Visual management tools Agile portfolio management tools ContinuousDeliverypractice& tools Continuous improvement practice Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 50. 50 KaizenWorkshops •Team and Program retrospectives •Functionaland Cross-functionalteams Content: •Kaizenevents •Team Kaizen •ProductKaizen •ProcessKaizen Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 51. 51 The LeanSoftware Wastes(Mary Poppendieck) 1, PartiallyDoneWork 2, Extra Features 3, Extra Processes 4, Handoffs 5, Delays 6, TaskSwitching 7, Defects 8, UnusedSkills* * The 8thwasteaddedbyAndrea Darabos & Bazil Arden, basedonthetraditionallean Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 52. 52 Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. © RemovingWastefromtheValueStream LeanLensWorkshopinaction © Andrea Darabos LeanLensGame (cc) createdbyAndrea Darabos and Bazil Arden, 2014Sharedundercreativecommons
- 53. 53 LeanLensWorkshopinaction © Andrea Darabos LeanLensGame (cc) createdbyAndrea Darabos and Bazil Arden, 2014Sharedundercreativecommons Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. © RemovingWastefromtheValueStream
- 54. 54 It’sallaboutChangeManagement Image sources: systems2win.com Whichprofessionalshavethebestskillsettomanageand coachchangeinan organization? Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
- 55. 55 Video -Joe Justice, Wikispeed Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. © UnleashAgility
- 56. 56 Thankyouforyourtime! Findmore infoatSlideshare @ADarabos Linkedin www.leanadvantage.co.uk andrea@leanadvantage.co.uk Services SAFe: SAFetraining& certification Agile Release Train Quickstarts AgilePortfolioOffice Workshops LeanAgile: Kaizentraining& facilitation LeanAgileCoaching HelpingYouSucceedwithLeanAgileTransitions! Project ProfessionalsCreatingAgileOrganizations? –Andrea Darabos, LeanAdvantageLtd. ©
Editor's Notes
- Black rows stay still (all people not facing the stage) Each person in red seat move one seat to the right Each person in green seat move one seat to the left Person in right bottom corner of the room moves to the top left corner (person number 100 move in the seat of person 11, which is now in the seat of person 12) Helpers to direct people if in doubt
- All people who has just turned around will stay still for the rest of the session Everyone facing the stage will be moving either to the left or right depending on the color of their row (red – to the right and green – to the left) Each pair will have 3 minutes for speed networking
- http://www.youtube.com/watch?v=mT5gpHgi0Dg Agile India self-organization games Self-organization in Hanoi http://www.youtube.com/watch?v=LzjifmHavAQ Epic gridlock in Hanoi traffic http://www.youtube.com/watch?v=W3ZvXo_pgKg
- The Second Law of Thermodynamics: a closed system will gradually move towards a state of maximum disorder (i.e. entropy).