Assists in the solving of common business problems by using a step-by-step methodology for problem identification, analysis, planning of corrective actions to solve a problem and preventive actions to address risks.

1. ConceptDraw Solution Park
Brings You
Seven Management and
Planning Tools
Solution (7 MP Tools)
To Help in Problem Solving
Innovation is the central issue in economic prosperity.
Michael Porter

2. A Company’s Managers Are Always
Accountable For Good Decisions

3. Decisions Need to Be Made For
Many Critical Situations
• Solving problems caused by changes,
crises and urgent decisions
• Quality management
• Process Organization

4. Problem Solving Has 2 Parts:
Part 1. Problem Analysis
From Problem Analysis is identified a list of
root causes and possible corrective actions.
Part 2. Action Planning
From Action Planning the outcome is a plan of
corrective actions, list of risks and potential
preventive actions.

5. 4 Tools for Problem Analysis
1. Affinity Diagram
Group and classify brainstormed factors affecting the
problem.
2. Relations Diagram
Analyze cause and effect relationships of the factors,
and help to identify Drivers and Indicators among the
factors.
3. Prioritization Matrix
Prioritize the factors according to criteria.
4. Root cause analysis (RCA) tree diagram
Analyze the root causes of the factors and define
possible corrective actions.
Part 1. Problem Analysis

6. Structures factors affecting the
problem
Part 1. Problem Analysis

7. 2 Relations
Diagram
Diagram of cause and effect
relationships of the factors
Part 1. Problem Analysis

8. 3 Prioritization
Matrix
Prioritize the factors according to
criteria
Part 1. Problem Analysis

9. 4 Root cause
analysis (RCA) tree
diagram
Root-cause analysis and
corrective actions proposal
Part 1. Problem Analysis

10. Expected Outcomes After
Problem Analysis
• List of root causes
– Observed outcomes
– Resource allocation
– Equipment suitability
• Corrective actions
– Training
– Management focus
– Reallocate resources
Part 1. Problem Analysis

11. 3 Tools That Support
Action Planning
5. Involvement Matrix
Formulate a list of corrective actions, define
participants of each action and distribute them
by involvement level.
6. PERT Chart (Program Evaluation and Review Technique)
Originate actions, place them into a schedule,
visualize logical relationships and critical path.
7. Risk Diagram (PDPC, Process Decision Program Chart)
Do a risk analysis, prescribe preventive actions
to eliminate obstacles.
Part 2. Action Planning

12. 5 Involvement
Matrix
Participant identification by
actions, plus level of involvement
Part 2. Action Planning

13. 6 PERT
Program Evaluation and Review
Technique: actions logical
sequences and critical path
Part 2. Action Planning

14. (PDPC, Process Decision Chart)
6 Risk Diagram
Risk of the problem solving and
preventive actions
Part 2. Action Planning

15. Expected Outcomes After
Action Planning
•
•
•
•
Action plan
List of risks
Preventive actions
Agreement on way forward
Part 2. Action Planning

16. Benefits of Using the Seven
Management and Planning Tools
• Consistency, visibility, justification of the
action plan
• Visual reports of problem solving
steps taken for quality improvement,
defects elimination and management
of changes
• Provides visual communication tools for
every stage of work

17. By using
Seven Management and Planning Tools
(7 MP Tools)
for ConceptDraw Office 2, you
• Save management team’s time
• Save company’s resources
• Improve and strengthen your
organization's reputation