PMBOK 6th edition updated slides for each process: https://www.slideshare.net/anandbobade/chap-90-project-resource-management-overview https://www.slideshare.net/anandbobade/chap-91-pan-resource-management https://www.slideshare.net/anandbobade/chap-92-estimate-activity-resource https://www.slideshare.net/anandbobade/chap-93-acquire-resources https://www.slideshare.net/anandbobade/chap-94-develop-team https://www.slideshare.net/anandbobade/chap-95-manage-team https://www.slideshare.net/anandbobade/chap-96-control-resources

1. Chapter 9 –
Project Resource Management
PMP
Trainer: Anand BobadePMBOK 6th Edition, 2019, All rights reserved.
Manage Team
SIXTH EDITION

2. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
9.5 Manage Project Team
Overview
Manage Team Process definition
Manage Team : ITTO
Interpersonal and team skills
Conflict Management techniques
Team Charter
Review

3. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Setting Expectations Persuading Motivating Coaching Negotiating Resolving Conflict
Manage Project Team -> Overview

4. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Manage Project Team
Tracking
Performance
Providing
Feedback
Resolving
Issues
Team changes
Optimizeproject
performance.
Team Behavior
Manages
Conflict
Resolves Issues
Appraises
Performance
Manage Project Team
It influences team behavior, manages conflict, resolves
issues, and appraises team member performance.
Tracking team member performance, providing feedback, resolving
issues, and managing team changes to optimize project performance

5. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Resource Management processes
Plan Resource
management
Estimate Activity
Resources
Acquire Resources
Develop Team Manage Team Control Resources
P P P
MCE E

6. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Manage Team-> ITTO
Interpersonal and team
skills
Project Management
Information system
Project Management
Plan
Project documents
Work Performance
reports
Team Performance
Assessments
Enterprise environmental
factors
Organizational process
assets
Change requests
PMP updates
Project document
updates
EEF updates
Inputs Tools & Techniques Outputs

7. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Manage Team-> ITTO -> Input
Project Management
Plan
Project documents
Work Performance
reports
Team Performance
Assessments
Enterprise
environmental factors
Organizational
process assets

8. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Project
Management Plan
Resource Management
plan
Manage Team-> ITTO -> Input -> PMP updates

9. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Project documents
Manage Team-> ITTO -> Input -> Project documents
Issue log Team Charter
Lessons learned
register
Project team
assignments

10. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Manage Team-> ITTO -> T&T
Interpersonal and
team skills
Project Management
Information system

11. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Interpersonal and
team skills
Manage Team-> ITTO -> T&T -> Interpersonal and team skills
Conflict
management
Decision making
Emotional
intelligence
Influencing Leadership

12. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Interpersonal and
team skills
Conflict Management:
Manage Team-> ITTO -> T&T -> Interpersonal and team skills
Withdraw/Avoid Smooth/Accommodate Compromise/Reconcile Force/Direct
Collaborate/Problem
Solve
Withdraw/Avoid
• Retreating from an actual or potential
conflict situation; postponing the issue to
be better prepared or to be resolved by
others.
Smooth/Accommodate
• Emphasizing areas of agreement rather
than areas of difference; conceding one’s
position to the needs of others to
maintain harmony and relationships.
•Scarce resources
•Scheduling priorities
•Personal work styles
Causes for conflict

13. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Interpersonal and
team skills
Manage Team-> ITTO -> T&T -> Interpersonal and team skills
Compromise/Reconcile
•Searching for solutions that bring some degree
of satisfaction to all parties in order to
temporarily or partially resolve the conflict.
Force/Direct
•Pushing one’s viewpoint at the expense of
others; offering only win-lose solutions,
usually enforced through a power position to
resolve an emergency.
Collaborate/Problem Solve
•Incorporating multiple viewpoints and insights
from differing perspectives; requires a
cooperative attitude and open dialogue that
typically leads to consensus and commitment.
• Team ground rules
• Group norms
• Communication planning
• Role definition
How to reduce conflict

14. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Interpersonal and
team skills
Manage Team-> ITTO -> T&T -> Interpersonal and team skills
Competing
(Win – Loose)
Collaborating
(Win-Win)
Compromising
Avoiding
(Loose – Loose)
Accommodating
(Loose – Win)
Un-cooperative Co-operative
UnassertiveAssertive

15. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Change requests PMP updates
Project document
updates
EEF updates
Manage Team-> ITTO -> Output

16. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
PMP updates
Resource Management
plan Schedule baseline Cost baseline
Manage Team-> ITTO -> Output -> PMP updates

17. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Manage Team -> Review
Manage Team Process definition
Manage Team : ITTO
Interpersonal and team skills
Conflict Management techniques
Team Charter

18. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)