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+

Amjad Pendhari
Integrated Media Expert

Integrated Media Approach
(Traditional + Digital)
http://www.pendhari.com
http://www.linkedin.com/amjadpendhari
+

How you define digital?
+

Digital Space
Portals

Twitter

Utility Bills
Websites
Facebook
Emails
E-Commerce

WhatsApp

Mobile Apps
Ad Banners
Blogs

SMS
+

How digital touches your life everyday….
+

Digital activities in a daily routine
Gets up at
8:00 AM

Reads the
newspaper

Checks his
personal emails
on mobile

Browses
through
promotional
SMSes

Updates his
market portfolio

Surfs through a
news portal

Checks office
emails

Reaches office
by 10:00 AM

Logs on to a
Social Network

Chats with
clients and
colleagues

Performs
searches using
Google

Views videos
on YouTube

Indian who are online spends avg. 4+

hours daily online – The Times of India
+

Traditional Vs Digital Media
Traditional Media

Digital Media

Viewership

775 million

243 million

Avg. time spend

91 mins (1.5 hours)

264 mins (4+ hours)

Market Share

70%

20%

Spend in crores (INR)

32,000 for FY 2013-14

3,000 for FY 2013-14

Growth in %

9 (print on stagnation)

29 (growth)

Cost per reach index

42 (expensive)

12

Advantages

Monologue and Mass
reach

Interactive and
Engaging

Speed of deployment

Slow

Quick

Success Measure

?

Analytics (CPC/PPC)

Digital media is interactive, engaging and cost effective.
+

How these media can help each other?
+

Integrated Media Approach
T
R
A
D
I
T
I
O
N
A
L

D
I
G
I
T
A
L

Print

Newspapers

Magazines

TV and Radio

TVC

In Program
Contextual

Banner

Billboards

Digital Banners

Sponsorships

Events

Sports
Advertising

Celebrity
Endorsement

Web

Portals/Blogs

Campaign Sites

Online Ads

Social Media

Content Base

Videos

Social Ads

Mobile Media

SMS

Mobile Apps

Mobile Ads

Mailers
+

Integrated Media Approach
T
R
A
D
I
T
I
O
N
A
L

D
I
G
I
T
A
L

Print

Newspapers

Magazines

TV and Radio

TVC

In Program
Contextual

Banner

Billboards

Digital Banners

Sponsorships

Events

Sports
Advertising

Celebrity
Endorsement

Web

Portals/Blogs

Campaign Sites

Online Ads

Social Media

Content Base

Videos

Social Ads

Mobile Media

SMS

Mobile Apps

Mobile Ads

Mailers

How consumer sees it…… experience it…… is IMPORTANT
+ Media Mix (Digital and Traditional)
Use traditional media as a social driver
Use print, outdoor, radio, and other traditional media
to promote your social channels. Take it beyond
including the Twitter and Facebook icons and add
some information as to why consumers should join
the social conversation. Do you have special offers?
Contests? Helpful tips?

Facebook , Twitter or SMS
Reality Shows

Converse in the traditional space
UGC for Product Packaging
Maggi Digital Campaign
- Real Stories Print on Product Packaging

Could a customer's pleasant comment on Facebook
be your next headline? Use these positive mentions
and comments as testimonials on your
website, headlines, body copy, etc. It will excite the
customers that wrote the message (ensure you get
their permission) and demonstrate your great brand in
a peer-to-peer format.

Use traditional media as the prize
TV spot, Print ad
and website

Develop a contest on your social media channels. It
could be photos, videos, telling a joke on the
Facebook wall, etc. Showcase the winner in a TV
spot, print ad, or on your website. It will generate buzz
in both the online and offline space.
+ Media Mix (Digital and Traditional)
Continue the story on social media
Traditional media may reach the masses, but you're
often limited in your print and billboard space or your
television and radio running time. Capture the
audience with your story using traditional media, but
continue it online.

Blogs or Social Media
Consumer Engagement

Be open to feedback
Focused ATL Campaign
Feedback Value System

With social media, communication is two-way. Your
audience can provide thoughts and opinions about
your campaigns. Welcome them! Let traditional media
spread your message while social media captures the
feedback. Make sure to take those opinions into
consideration as you modify your campaign efforts.

Respond with traditional media

TV Spot
Print ad

If you're listening on the social web and you're
discovering some repeating complaints, engaging in
social media is a great way to learn more and dispel
any rumors. However, you can make your message
louder by using traditional media. For instance, if
you're getting negative feedback on your customer
service, use traditional media to talk about it. How are
you solving the problem? This approach shows that
you're taking these complaints seriously.
+ Media Mix (Digital and Traditional)
Organize offline events with online media
Traditional media can also include conferences and
events. Hold meetups, tweetups, and presentations at
your offices or conferences and promote them via
your social channels.

Videos, Social Media

The social impact/success measure is always
HIGH
With Integrated Media approach
+

Why Digital
+

Why Digital
Online
Consumption

G3
Online
Spend

Online
presence of
companies
+

Growth of online consumption


The Internet in India took more than a decade to move from 10 million
to 100 million and only 3 years from 100 to 200 million



Internet Users (Total 243 million)





Urban India – 141 million by Dec 2013 (YOY growth 58%)

Rural India – 72 million by Dec 2013 (YOY growth 30%)

Mobile Users (Total 112 million)





Urban India – 85 million by Dec 2013 (YOY growth 48%)
Rural India – 27 million by Dec 2013 (YOY growth 38%)

Internet penetration rate is @ 8%

Source: Simplify 360
+

Online demographics – India 2013
Male

40%

36%

39%

Female

39%

35%
30%

61%

25%

16%

20%
15%

6%

10%
5%

3%

0%
Share

15-24
36%

25-34
39%

35-44
16%

45-54
6%

55+
3%

India’s online population is driven by youth with 75% falling under the age of 35.

Source: ComScore Inc.
+

Online demographics – India 2013
14
12

12.8
10.7

13.7

13.1

12

11.6
10.4

35-44
12
13.7

45-54
11.6
10.4

9.7

11.6
10.8

10
8
6
4
2

0

Males
Females

-

15-24
12.8
10.7

25-34
13.1
9.7

55+
11.6
10.8

Average time spent online by female is about 10.8 hours
Average time spent online by male is about 12.7 hours
Females falling in the age group of 35-44 years are the heaviest Internet users
Among men, 25-34 year-olds are the heaviest Internet users
+

YOY Spend on Digital Media
850
Growth: Search ads: 18%
Display ads: 11%
Mobile ads: 88%
Social Media ads: 71%
Email ads: 29%
Video ads: 71%

718
662
557

595

493

All figures are in Crores (INR)

FY 2010-2011
FY 2011-2012

300

FY 2012-2013

230
175
90

Search Ads

Display Ads

150

123

Mobile Ads

88

53 68

Social Media Ads

Email Ads

Video Ads

Indian online advertising market has grown by 29% YoY to INR 2,260 Crore by March, 2013.
Forecast for 2014:
- Online advertising market on an average is expected to grow by 40% in 2013-14
- Indian online advertising market is expected to reach

INR 2,938 Crore by March 2014
Source: IMRB International
+

Companies stake on Digital

22%

Companies having Digital
Marketing on top priority and
know how to do it
Companies having Digital
Marketing on top priority and
do not know how to do it

42%

Companies not having Digital
Marketing on top priority

36%

36% are clear targets and 42% needs education
SO ITS …. BIG OPPORTUNITY …..
Source: ComScore Inc.
+ Industry wise spend

(FY2011-12 a& FY 2012-13)
FY2012-2013 INR 2260 Crores

FY2011-2012 INR 1750 Crores

12%

12%

Travel

14%

13%

Telecom
Print Media

1%

1%

Others

1%

1%

9%

7%

FMCG

Education

8%

8%

IT

Electronic Media

9%

9%

Online Publishers

2%

2%

7%

6%

Ecommerce Players

7%

Consumer Durables

7%

BSFI
Auto

5%
7%

11%

12%
17%

13%
Source: IMRB International
+

Industry sector to look for in 2013-14


BSFI (12%)



Travel (12%)



Automobile (13%)



Telecom (including handset manufacturers) (14%)



FMCG (9%)
+

Digital Terminologies
+

Digital Terminologies


Domain and Hosting - Website



SEO (Search Engine Optimization)



SEM (Search Engine Marketing)



SMO (Social Media Optimization)
+

SEO (Search Engine Optimization)


Content Quality



Search Engine Submission



Meta Tagging



Keyword Selection



Keyword Density



UGC (User Generated Content)



Google Analytics
+

SEM (Search Engine Marketing)


Google Ads – Free/Paid



CPC (Cost per click)



PPC (Pay per click)



Goals



Campaigns



TG (Searches)



Google Analytics
+

SMO (Social Media Optimization)


Social Networking



RSS Feeds



Blogs



Micro Blogging



Video Sharing
+
+

2013 Best Digital Campaign Globally
+

1

Volvo Epic Split



Country: UK



Brand: Volvo



Target Audience: B2B



Objective: To demonstrate the brand’s dynamic steering



Challenge: Most of the time B2B ads fail
+
+

1

Volvo Epic Split

CONCEPT:
The video play on pop culture icon Jean Claude Van Damme, great
music and astonishing sunset.

The performance both from driver and actor do the best.
An important point: Its very rare that B2B video goes viral. Volvo trucks
Produced 3 videos in 2013, ending with this one.

RESULT:
More that 66 million views in 6 weeks
+

1


Key Takeaway

POP CULTURE


Don’t underestimate pop culture.



Its very important to understand all these little moves in the digital
world, so that you can refer back to them.
+

2

Stop the boring pre-roll ad



Country: New Zealand



Brand: Burger King



Target Audience: Young adults



Objective: To create funny and enjoyable pre-roll ad



Challenge: People just hate pre-roll ad
+
+

2

Stop the boring pre-roll ad

CONCEPT:
Pre-roll ads are an easy way to get view, but people absolutely hate
them. This ad directly acknowledge this fact.
By creating 64 contextual ads that were tailored to what the person was
Looking for, these boring ads turned into something funny.

RESULT:
More than 48 million views in 8 weeks
+

2


Key Takeaway

Doing counterintuitive ad, by acknowledging that an ad is
boring will gain attention. Then the personalization factor kicks
in and the does the rest.
+

3

Small world machines



Country: India and Pakistan



Brand: Coca Cola



Target Audience: Indian & Pakistan Citizen but Global Campaign



Objective: To reinforce Coca Cola’s “Crazy for good” values



Challenge: Create a story worth talking about
+
+

3

Small world machines

CONCEPT:
The relationship between India & Pakistan is complicated one. There is
Hardly any communication between two countries, even though the only
Thing separating them is religion.
Coca Cola created machines in India and Pakistan that were connected to
each other and allowed people from each side to interact.

RESULT:
More than 2 million views
+

3

Key Takeaway



Interaction has always been key in virtualization. However
thanks to technology, now we can push the interaction a little
bit further.



Here the simple interaction between the 2 machines plus the
nice story make this idea extremely efficient.
+

4

The daily twist



Country: U.S.A.



Brand: Oreo



Target Audience: Worldwide Audience



Objective: To celebrate the brand’s 100th Anniversary



Challenge: This piece of non-informational doesn’t interest
anyone
+
+

4

The daily twist

CONCEPT:
In order to not look like a very old brand, Oreo decided to release one ad per
day over a period of 100 days, bouncing off the daily news and what people
were talking about right then and there. 100 simple visuals that make all the
difference.

RESULT:
231 Millions media impressions, 443 millions views on Facebook
+

4


Key Takeaway

Oreo understood very early on the part that it’s all about being
part of social conversation in real time, bouncing off what
people are currently talking about.
+

Questions?
+

Thank you !

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Integrated Media Approach Version 1.0 for dummies (Traditional + Online)

  • 1. + Amjad Pendhari Integrated Media Expert Integrated Media Approach (Traditional + Digital) http://www.pendhari.com http://www.linkedin.com/amjadpendhari
  • 2. + How you define digital?
  • 4. + How digital touches your life everyday….
  • 5. + Digital activities in a daily routine Gets up at 8:00 AM Reads the newspaper Checks his personal emails on mobile Browses through promotional SMSes Updates his market portfolio Surfs through a news portal Checks office emails Reaches office by 10:00 AM Logs on to a Social Network Chats with clients and colleagues Performs searches using Google Views videos on YouTube Indian who are online spends avg. 4+ hours daily online – The Times of India
  • 6. + Traditional Vs Digital Media Traditional Media Digital Media Viewership 775 million 243 million Avg. time spend 91 mins (1.5 hours) 264 mins (4+ hours) Market Share 70% 20% Spend in crores (INR) 32,000 for FY 2013-14 3,000 for FY 2013-14 Growth in % 9 (print on stagnation) 29 (growth) Cost per reach index 42 (expensive) 12 Advantages Monologue and Mass reach Interactive and Engaging Speed of deployment Slow Quick Success Measure ? Analytics (CPC/PPC) Digital media is interactive, engaging and cost effective.
  • 7. + How these media can help each other?
  • 8. + Integrated Media Approach T R A D I T I O N A L D I G I T A L Print Newspapers Magazines TV and Radio TVC In Program Contextual Banner Billboards Digital Banners Sponsorships Events Sports Advertising Celebrity Endorsement Web Portals/Blogs Campaign Sites Online Ads Social Media Content Base Videos Social Ads Mobile Media SMS Mobile Apps Mobile Ads Mailers
  • 9. + Integrated Media Approach T R A D I T I O N A L D I G I T A L Print Newspapers Magazines TV and Radio TVC In Program Contextual Banner Billboards Digital Banners Sponsorships Events Sports Advertising Celebrity Endorsement Web Portals/Blogs Campaign Sites Online Ads Social Media Content Base Videos Social Ads Mobile Media SMS Mobile Apps Mobile Ads Mailers How consumer sees it…… experience it…… is IMPORTANT
  • 10. + Media Mix (Digital and Traditional) Use traditional media as a social driver Use print, outdoor, radio, and other traditional media to promote your social channels. Take it beyond including the Twitter and Facebook icons and add some information as to why consumers should join the social conversation. Do you have special offers? Contests? Helpful tips? Facebook , Twitter or SMS Reality Shows Converse in the traditional space UGC for Product Packaging Maggi Digital Campaign - Real Stories Print on Product Packaging Could a customer's pleasant comment on Facebook be your next headline? Use these positive mentions and comments as testimonials on your website, headlines, body copy, etc. It will excite the customers that wrote the message (ensure you get their permission) and demonstrate your great brand in a peer-to-peer format. Use traditional media as the prize TV spot, Print ad and website Develop a contest on your social media channels. It could be photos, videos, telling a joke on the Facebook wall, etc. Showcase the winner in a TV spot, print ad, or on your website. It will generate buzz in both the online and offline space.
  • 11. + Media Mix (Digital and Traditional) Continue the story on social media Traditional media may reach the masses, but you're often limited in your print and billboard space or your television and radio running time. Capture the audience with your story using traditional media, but continue it online. Blogs or Social Media Consumer Engagement Be open to feedback Focused ATL Campaign Feedback Value System With social media, communication is two-way. Your audience can provide thoughts and opinions about your campaigns. Welcome them! Let traditional media spread your message while social media captures the feedback. Make sure to take those opinions into consideration as you modify your campaign efforts. Respond with traditional media TV Spot Print ad If you're listening on the social web and you're discovering some repeating complaints, engaging in social media is a great way to learn more and dispel any rumors. However, you can make your message louder by using traditional media. For instance, if you're getting negative feedback on your customer service, use traditional media to talk about it. How are you solving the problem? This approach shows that you're taking these complaints seriously.
  • 12. + Media Mix (Digital and Traditional) Organize offline events with online media Traditional media can also include conferences and events. Hold meetups, tweetups, and presentations at your offices or conferences and promote them via your social channels. Videos, Social Media The social impact/success measure is always HIGH With Integrated Media approach
  • 15. + Growth of online consumption  The Internet in India took more than a decade to move from 10 million to 100 million and only 3 years from 100 to 200 million  Internet Users (Total 243 million)    Urban India – 141 million by Dec 2013 (YOY growth 58%) Rural India – 72 million by Dec 2013 (YOY growth 30%) Mobile Users (Total 112 million)    Urban India – 85 million by Dec 2013 (YOY growth 48%) Rural India – 27 million by Dec 2013 (YOY growth 38%) Internet penetration rate is @ 8% Source: Simplify 360
  • 16. + Online demographics – India 2013 Male 40% 36% 39% Female 39% 35% 30% 61% 25% 16% 20% 15% 6% 10% 5% 3% 0% Share 15-24 36% 25-34 39% 35-44 16% 45-54 6% 55+ 3% India’s online population is driven by youth with 75% falling under the age of 35. Source: ComScore Inc.
  • 17. + Online demographics – India 2013 14 12 12.8 10.7 13.7 13.1 12 11.6 10.4 35-44 12 13.7 45-54 11.6 10.4 9.7 11.6 10.8 10 8 6 4 2 0 Males Females - 15-24 12.8 10.7 25-34 13.1 9.7 55+ 11.6 10.8 Average time spent online by female is about 10.8 hours Average time spent online by male is about 12.7 hours Females falling in the age group of 35-44 years are the heaviest Internet users Among men, 25-34 year-olds are the heaviest Internet users
  • 18. + YOY Spend on Digital Media 850 Growth: Search ads: 18% Display ads: 11% Mobile ads: 88% Social Media ads: 71% Email ads: 29% Video ads: 71% 718 662 557 595 493 All figures are in Crores (INR) FY 2010-2011 FY 2011-2012 300 FY 2012-2013 230 175 90 Search Ads Display Ads 150 123 Mobile Ads 88 53 68 Social Media Ads Email Ads Video Ads Indian online advertising market has grown by 29% YoY to INR 2,260 Crore by March, 2013. Forecast for 2014: - Online advertising market on an average is expected to grow by 40% in 2013-14 - Indian online advertising market is expected to reach INR 2,938 Crore by March 2014 Source: IMRB International
  • 19. + Companies stake on Digital 22% Companies having Digital Marketing on top priority and know how to do it Companies having Digital Marketing on top priority and do not know how to do it 42% Companies not having Digital Marketing on top priority 36% 36% are clear targets and 42% needs education SO ITS …. BIG OPPORTUNITY ….. Source: ComScore Inc.
  • 20. + Industry wise spend (FY2011-12 a& FY 2012-13) FY2012-2013 INR 2260 Crores FY2011-2012 INR 1750 Crores 12% 12% Travel 14% 13% Telecom Print Media 1% 1% Others 1% 1% 9% 7% FMCG Education 8% 8% IT Electronic Media 9% 9% Online Publishers 2% 2% 7% 6% Ecommerce Players 7% Consumer Durables 7% BSFI Auto 5% 7% 11% 12% 17% 13% Source: IMRB International
  • 21. + Industry sector to look for in 2013-14  BSFI (12%)  Travel (12%)  Automobile (13%)  Telecom (including handset manufacturers) (14%)  FMCG (9%)
  • 23. + Digital Terminologies  Domain and Hosting - Website  SEO (Search Engine Optimization)  SEM (Search Engine Marketing)  SMO (Social Media Optimization)
  • 24. + SEO (Search Engine Optimization)  Content Quality  Search Engine Submission  Meta Tagging  Keyword Selection  Keyword Density  UGC (User Generated Content)  Google Analytics
  • 25. + SEM (Search Engine Marketing)  Google Ads – Free/Paid  CPC (Cost per click)  PPC (Pay per click)  Goals  Campaigns  TG (Searches)  Google Analytics
  • 26. + SMO (Social Media Optimization)  Social Networking  RSS Feeds  Blogs  Micro Blogging  Video Sharing
  • 27. +
  • 28. + 2013 Best Digital Campaign Globally
  • 29. + 1 Volvo Epic Split  Country: UK  Brand: Volvo  Target Audience: B2B  Objective: To demonstrate the brand’s dynamic steering  Challenge: Most of the time B2B ads fail
  • 30. +
  • 31. + 1 Volvo Epic Split CONCEPT: The video play on pop culture icon Jean Claude Van Damme, great music and astonishing sunset. The performance both from driver and actor do the best. An important point: Its very rare that B2B video goes viral. Volvo trucks Produced 3 videos in 2013, ending with this one. RESULT: More that 66 million views in 6 weeks
  • 32. + 1  Key Takeaway POP CULTURE  Don’t underestimate pop culture.  Its very important to understand all these little moves in the digital world, so that you can refer back to them.
  • 33. + 2 Stop the boring pre-roll ad  Country: New Zealand  Brand: Burger King  Target Audience: Young adults  Objective: To create funny and enjoyable pre-roll ad  Challenge: People just hate pre-roll ad
  • 34. +
  • 35. + 2 Stop the boring pre-roll ad CONCEPT: Pre-roll ads are an easy way to get view, but people absolutely hate them. This ad directly acknowledge this fact. By creating 64 contextual ads that were tailored to what the person was Looking for, these boring ads turned into something funny. RESULT: More than 48 million views in 8 weeks
  • 36. + 2  Key Takeaway Doing counterintuitive ad, by acknowledging that an ad is boring will gain attention. Then the personalization factor kicks in and the does the rest.
  • 37. + 3 Small world machines  Country: India and Pakistan  Brand: Coca Cola  Target Audience: Indian & Pakistan Citizen but Global Campaign  Objective: To reinforce Coca Cola’s “Crazy for good” values  Challenge: Create a story worth talking about
  • 38. +
  • 39. + 3 Small world machines CONCEPT: The relationship between India & Pakistan is complicated one. There is Hardly any communication between two countries, even though the only Thing separating them is religion. Coca Cola created machines in India and Pakistan that were connected to each other and allowed people from each side to interact. RESULT: More than 2 million views
  • 40. + 3 Key Takeaway  Interaction has always been key in virtualization. However thanks to technology, now we can push the interaction a little bit further.  Here the simple interaction between the 2 machines plus the nice story make this idea extremely efficient.
  • 41. + 4 The daily twist  Country: U.S.A.  Brand: Oreo  Target Audience: Worldwide Audience  Objective: To celebrate the brand’s 100th Anniversary  Challenge: This piece of non-informational doesn’t interest anyone
  • 42. +
  • 43. + 4 The daily twist CONCEPT: In order to not look like a very old brand, Oreo decided to release one ad per day over a period of 100 days, bouncing off the daily news and what people were talking about right then and there. 100 simple visuals that make all the difference. RESULT: 231 Millions media impressions, 443 millions views on Facebook
  • 44. + 4  Key Takeaway Oreo understood very early on the part that it’s all about being part of social conversation in real time, bouncing off what people are currently talking about.