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JUGAAD INNOVATION:
A Frugal Approach To Driving
Inclusive and Sustainable Growth
Navi Radjou
Innovation and leadership consultant
Fellow, Judge Business School, University of Cambridge
Co-author, Jugaad Innovation and From Smart To Wise
Thinkers50 India Conference
Gurgaon, 30 August 2013
“Bigger is better” innovation model
$603 billion
spent in
R&D in 2011
2Copyright © Navi Radjou
Source: Strategy & BusinessSource: Strategy & Business
3Copyright © Navi Radjou
4Copyright © Navi Radjou
Western firms are stuck in
“structured” processes (e.g., Six Sigma)
Beth Comstock, CMO, GE
“Our traditional teams
are too slow. We're not
innovating fast enough.
We need to
systematize change.»
The West needs a new innovation model
5Copyright © Navi Radjou
6Copyright © Navi Radjou
Scarcity is mother of invention
http://economictimes.indiatimes.com
http://nif.org.in
7Copyright © Navi Radjou
Kanak Das
Adversity is father of invention
Source: gcstz.com/products
African ingenuity
Source: www.quotednews.com
Filipino ingenuity
8Copyright © Navi Radjou
Frugal ingenuity
Peruvian ingenuity
9Copyright © Navi Radjou
“Scaling up” frugal ingenuity
INGENIOUS
SOLUTIONS
JUGAAD
mindset
10Copyright © Navi Radjou
JUGAAD
The gutsy ability to improvise an effective
solution with limited resources…
…using ingenuity & resilience
Also known as:
Jeitinho or Gambiarra in Brazil
Zizhu Chuangxin in China
Système D in France
Do It Yourself (DIY) in USA
11Copyright © Navi Radjou
Intention
(SANKALPA)
Business/societal
impact & value
(KARMA)
Negative
Positive
• Bribery
• Nepotism
• Commonwealth
Games
Selfish Altruistic
Why you use jugaad makes big difference
Improve/
optimize
existing
system:
• Missed
calls
• Electricity
theft
Create a
better NEW
system:
• Nano
• Mobile
banking
• Distributed
energy
(SELCO)
12Copyright © Navi Radjou
Abuse/
violate
existing
system:
13Copyright © Navi Radjou
Frugal Flexible
Inclusive
Jugaad innovation
14Copyright © Navi Radjou
Jugaad Innovation:
frugal, flexible, inclusive
Structured innovation:
costly, rigid, elitist
15Copyright © Navi Radjou
Western firms are integrating jugaad
innovation in their organizations
Unstructured
Innovation
(e.g., Jugaad)
Structured
Innovation
(e.g., R&D-driven)
16Copyright © Navi Radjou
Carlos Ghosn
CEO, Renault-Nissan
“(These partnerships) allowed us to learn
a lot more on… FRUGAL ENGINEERING”
17Copyright © Navi Radjou
Adopting the jugaad mindset: Renault-Nissan
Carlos Ghosn
CEO, Renault-Nissan
“In the West, when we face
huge problems and we lack
resources, we tend to give
up (too) easily…
Jugaad is about
never giving up!”
18Copyright © Navi Radjou
Adopting the jugaad mindset: Renault-Nissan
Carlos Ghosn
CEO, Renault-Nissan
Dr. Sumantran
Vice Chairman
Ashok Leyland
Source:www.moneylife.in
Copyright © Navi Radjou (2008-2012) 19
Adopting the jugaad mindset: Renault-Nissan
Source: http://www.indiancarsbikes.in
Gérard Detourbet
Renault’s head of
entry-level vehicles
20Copyright © Navi Radjou
Adopting the jugaad mindset: Renault-Nissan
http://www.youtube.com/watch?v=FsBnNrYNF8E
Carlos Ghosn
CEO, Renault-Nissan
“We want to integrate and
synergize the jugaad
mindset of our Indian
engineers with the project
management skills of our
French teams and the deep
technical expertise of our
Japanese R&D group”
21Copyright © Navi Radjou
Adopting the jugaad mindset: Renault-Nissan
The West needs more « bricoleurs »
22Copyright © Navi Radjou
Claude Lévi-Strauss
Source: Wikipedia
Source: http://ia700807.us.archive.org/
The MAKER Movement and the
Do-It-Yourself (DIY) Revolution
http://fetosoap.com/blog/index.php?s=faire
23Copyright © Navi Radjou
The MAKER Movement and the
Do-It-Yourself (DIY) Revolution
24Copyright © Navi Radjou
GE taps grassroots jugaad innovators
25Copyright © Navi Radjou
Western universities are training
jugaad-minded engineers & managers
26Copyright © Navi Radjou
27Copyright © Navi Radjou
Jane Chen
Co-founder
EMBRACE
Western universities are training
jugaad-minded engineers & managers
28
29Copyright © Navi Radjou
Western governments are embracing
“bottom up” jugaad innovation
FEMA Think Tank Conference at White House, 6 February 2013
Richard Serino
Deputy Administrator
FEMA
Desiree Matel-Anderson
Innovation Advisor
FEMA
Yours truly
Indian youth: Generation J(ugaad)
GETJUGAAD.COM
31Copyright © Navi Radjou
32Copyright © Navi Radjou
Jugaad
innovation
R&D-driven
structured
innovation
R&D-driven
structured
innovation
Jugaad
innovation
Indian
innovation
&
leadership
model
Western
innovation
&
leadership
model
Thank you
Navi Radjou
navi@naviradjou.com
jugaadinnovation.com
Twitter @JugaadIndiaNow
Facebook.com/JugaadIndiaNow

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Navi Radjou Presentation at Thinkers50 India

  • 1. JUGAAD INNOVATION: A Frugal Approach To Driving Inclusive and Sustainable Growth Navi Radjou Innovation and leadership consultant Fellow, Judge Business School, University of Cambridge Co-author, Jugaad Innovation and From Smart To Wise Thinkers50 India Conference Gurgaon, 30 August 2013
  • 2. “Bigger is better” innovation model $603 billion spent in R&D in 2011 2Copyright © Navi Radjou
  • 3. Source: Strategy & BusinessSource: Strategy & Business 3Copyright © Navi Radjou
  • 4. 4Copyright © Navi Radjou Western firms are stuck in “structured” processes (e.g., Six Sigma) Beth Comstock, CMO, GE “Our traditional teams are too slow. We're not innovating fast enough. We need to systematize change.»
  • 5. The West needs a new innovation model 5Copyright © Navi Radjou
  • 6. 6Copyright © Navi Radjou Scarcity is mother of invention
  • 7. http://economictimes.indiatimes.com http://nif.org.in 7Copyright © Navi Radjou Kanak Das Adversity is father of invention
  • 8. Source: gcstz.com/products African ingenuity Source: www.quotednews.com Filipino ingenuity 8Copyright © Navi Radjou Frugal ingenuity Peruvian ingenuity
  • 9. 9Copyright © Navi Radjou “Scaling up” frugal ingenuity
  • 11. JUGAAD The gutsy ability to improvise an effective solution with limited resources… …using ingenuity & resilience Also known as: Jeitinho or Gambiarra in Brazil Zizhu Chuangxin in China Système D in France Do It Yourself (DIY) in USA 11Copyright © Navi Radjou
  • 12. Intention (SANKALPA) Business/societal impact & value (KARMA) Negative Positive • Bribery • Nepotism • Commonwealth Games Selfish Altruistic Why you use jugaad makes big difference Improve/ optimize existing system: • Missed calls • Electricity theft Create a better NEW system: • Nano • Mobile banking • Distributed energy (SELCO) 12Copyright © Navi Radjou Abuse/ violate existing system:
  • 13. 13Copyright © Navi Radjou Frugal Flexible Inclusive Jugaad innovation
  • 14. 14Copyright © Navi Radjou Jugaad Innovation: frugal, flexible, inclusive Structured innovation: costly, rigid, elitist
  • 16. Western firms are integrating jugaad innovation in their organizations Unstructured Innovation (e.g., Jugaad) Structured Innovation (e.g., R&D-driven) 16Copyright © Navi Radjou
  • 17. Carlos Ghosn CEO, Renault-Nissan “(These partnerships) allowed us to learn a lot more on… FRUGAL ENGINEERING” 17Copyright © Navi Radjou Adopting the jugaad mindset: Renault-Nissan
  • 18. Carlos Ghosn CEO, Renault-Nissan “In the West, when we face huge problems and we lack resources, we tend to give up (too) easily… Jugaad is about never giving up!” 18Copyright © Navi Radjou Adopting the jugaad mindset: Renault-Nissan
  • 19. Carlos Ghosn CEO, Renault-Nissan Dr. Sumantran Vice Chairman Ashok Leyland Source:www.moneylife.in Copyright © Navi Radjou (2008-2012) 19 Adopting the jugaad mindset: Renault-Nissan Source: http://www.indiancarsbikes.in
  • 20. Gérard Detourbet Renault’s head of entry-level vehicles 20Copyright © Navi Radjou Adopting the jugaad mindset: Renault-Nissan http://www.youtube.com/watch?v=FsBnNrYNF8E
  • 21. Carlos Ghosn CEO, Renault-Nissan “We want to integrate and synergize the jugaad mindset of our Indian engineers with the project management skills of our French teams and the deep technical expertise of our Japanese R&D group” 21Copyright © Navi Radjou Adopting the jugaad mindset: Renault-Nissan
  • 22. The West needs more « bricoleurs » 22Copyright © Navi Radjou Claude Lévi-Strauss Source: Wikipedia Source: http://ia700807.us.archive.org/
  • 23. The MAKER Movement and the Do-It-Yourself (DIY) Revolution http://fetosoap.com/blog/index.php?s=faire 23Copyright © Navi Radjou
  • 24. The MAKER Movement and the Do-It-Yourself (DIY) Revolution 24Copyright © Navi Radjou
  • 25. GE taps grassroots jugaad innovators 25Copyright © Navi Radjou
  • 26. Western universities are training jugaad-minded engineers & managers 26Copyright © Navi Radjou
  • 27. 27Copyright © Navi Radjou Jane Chen Co-founder EMBRACE Western universities are training jugaad-minded engineers & managers
  • 28. 28
  • 29. 29Copyright © Navi Radjou Western governments are embracing “bottom up” jugaad innovation FEMA Think Tank Conference at White House, 6 February 2013 Richard Serino Deputy Administrator FEMA Desiree Matel-Anderson Innovation Advisor FEMA Yours truly
  • 30.
  • 31. Indian youth: Generation J(ugaad) GETJUGAAD.COM 31Copyright © Navi Radjou
  • 32. 32Copyright © Navi Radjou Jugaad innovation R&D-driven structured innovation R&D-driven structured innovation Jugaad innovation Indian innovation & leadership model Western innovation & leadership model
  • 33. Thank you Navi Radjou navi@naviradjou.com jugaadinnovation.com Twitter @JugaadIndiaNow Facebook.com/JugaadIndiaNow

Hinweis der Redaktion

  1. Unfortunately the way companies innovate in US and Europe is anything but frugal…
  2. Senior Director and Business Head Philips Healthcare Anjan Bose gestures as he holds the newly launched patient monitoring system Philips SureSigns VM3 in Hyderabad, India, Wednesday, July 16, 2008. The system gives primary readings for ECG, oxygen saturation in blood and pulse rate and is priced at Rupees 100,000 (US$ 2380) for the basic unit
  3. Some\ people use jugaad MINDSET for XX vs. YYWhen you start using that jugaad mindset in an altruistic way to create societal value then it becomes jugaad innovationRED: fear/greed  Green: PASSION  Purple: WISDOMWe heard some people say that Jugaad is bad. It’s not so black or whiteFirst quote Buddha and then introduce this chart…Then say: how you USE/apply jugaad makes a big differenceIf you have a noble intent  generally jugaad yields positive outcomeWE WERE INTERESTED PRIMARILY IN GREEN ZONEYou can USE jugaad to: a) abuse/violate b) gaming but we are primarily intersted in writing about enterprenuers who use jugaad to IMPROVE a system or CREATE a whole system that brings value to society.
  4. DIAME
  5. Source: http://articles.economictimes.indiatimes.com/2013-07-08/news/40443644_1_small-commercial-vehicle-dost-ashok-leyland-hindujaHe furthersaidvariants of Dost, including a CNG version, wouldbelaunchedduring the current fiscal."The Dost CNG willbeintroduced to the Delhi marketshortly," headded.Dostis a light commercial vehicle (LCV) developedjointly by AshokLeyland and itspartnerNissan Motor Co. through their equal joint venture. It was launched commercially in India in 2011.Despitebeinglaunchedonly in 11 states, Dostis the second largestsellingproduct in its segment, with a pan Indiamarketshare of 18.5 per cent, Hindujasaid, adding exports of the vehicle have begun.
  6. How it will workThe Garages will facilitate three categories of activities: GE Projects: Community participation in solving a specific local or global challenge One-off Products: Support individuals wanting to create a single item of interest Consumer Products: Development of products designed for mass production
  7. Senior Director and Business Head Philips Healthcare Anjan Bose gestures as he holds the newly launched patient monitoring system Philips SureSigns VM3 in Hyderabad, India, Wednesday, July 16, 2008. The system gives primary readings for ECG, oxygen saturation in blood and pulse rate and is priced at Rupees 100,000 (US$ 2380) for the basic unit