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PharmaSim CONSUMER BEHAVIOR Consumer Product & Brand Management Marketing 3349
Segments Related to Consumer Needs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Product Factors Related to Consumer Needs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Marketing Efficiency Index Net Income ___________________________________ Advertising  +  Sales Force  + Promotional Budget  Cost   Dollars
Consumer Purchase Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Awareness ,[object Object],[object Object],[object Object],[object Object],[object Object]
Intention to Buy ,[object Object],[object Object],[object Object],[object Object],How much value is the product perceived perceived to offer, relative to competitors?
In-Store Attractiveness ,[object Object],[object Object],[object Object],[object Object],[object Object],Is your brand losing or gaining sales based on influences at point-of-purchase?
Purchase ,[object Object],[object Object],+ Availability May Be a Constraint
Usage / Satisfaction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Satisfaction = Realized Value - Expected Value
Repurchase ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Consumer behavior