Electronic Marketing & the Global Distribution Network - 2008/2009 Group Presentation (Part 1 of 3) for Ilya Devers.
(DOCUMENTING a Service
& DEFINING Personas)
3. I want to ride a rollercoaster, can we go to Berjaya times-square…there is an amusement park
4.
5. So Kurt, since you aaaalways complain about the bus services in KL, let’s do Rapid KL! I would suggest to choose a travel agency for this weeks’ project!?
31. Service Observations No. of waiters: more than 10 (too many) Time taken for serving: 15 minutes (appetizer), pizzas came at different interval Ambiance: good Taste: Better than Pizza Hut and Dominos Cost of food: Similar to Pizza Hut and Dominos Variety: Less than Pizza Hut