Introduction: Objective: Benefits of attending the course: Learning Outcome: In a fiercely competitive business environment of today, availability and reliability of productive assets is a key issue. An emerging trend across industry is - outsourcing maintenance activities to contractors. Maintenance contracts are being used as an effective tool to manage and control the process of outsourcing aiming at deriving an economic and efficient outcome from the service provider at the agreed levels of responsibility and performance. To equip practicing managers and professionals with advanced concepts in managing Contracts, different types of contracts and their application, learn the features, functions and benefits of Maintenance Contracts and contemporary practices, the rationality of outsourcing maintenance and efficient management of a maintenance contract. The course takes a wide sweep of Maintenance Contracts and Outsourcing activities. This seminar introduces participants to the skills and knowledge areas of Maintenance Contracts & Outsourcing of today, such as: Understanding Outsourcing considerations Contracting types, including Service Level Agreements (SLA) Key Performance Indicators to monitor performance Developing contracts – the contracting cycle Negotiating skills Continuous improvement and performance management: how to evaluate the performance with all parties involved This training course will help to understand: The issues and considerations for a rational decision-making on outsourcing maintenance The process of selection of contractor, develop and negotiate a maintenance contract, defining of service levels, monitoring and evaluation of the contractor performance The types of contracts and a better understanding of the existing contracts used in your organization A set of lectures, interactive discussions and group activity equip you with the tools to improve your contract management skills The knowledge of the concepts learned will help them improve the productivity of operations contributing to corporate success

1. since: 1980
training the professionals
R
MCO
2016
We will be proud to become your in house training & business consultancy partner for your workforce & plant development.
For any tailor made training’s or consultancy at your facility in any industry vertical’s just email us on:
orinfo@marcepinc.com inhouse@marcepinc.com
Let’s make your assets safe & better !
rd th
23 - 24 Jan 2017th th
18 - 19 Jan 2017 th st
20 - 21 Jan 2017
MumbaiChennai Kolkata
National Summit On:
For registration & enquiries contact us on: afsaana@marcepinc.com or Tel: +91- 22- 30210100
www.marcepinc.com
Course Director
MBA –IIM, Calcutta
B. Tech. (Chemical Technology)– Harcourt Butler
Technological Institute, Kanpur University
MAINTENANCE
CONTRACTING AND OUTSOURCING

2. Day 2
Existing internal resources usage level to the vendor
Materials management
Scope of work- defined for each of the jobs and stages
Expectation bench marking and service levels
Contract Administration Procedure& structure
Vendor Management procedure
Contract document structure
Appropriate Contract Payment Structure
Conditions for work revision / enhancement/ partial or
full termination conditions
Risks, Securities & Penalties and related documentation
Health, Safety and Environment norms
Tender document & Tendering Process
Bids evaluation
Vendor Selection
Negotiation of service levels & outcome expectations
based on availability, reliability & cost
Negotiation of payment amount, mode of payment and
timing and conditions of partial payments
Writing of Contract document.
Award of Contract
Case study: Contract between Dodsal & Kaeffer
Collection of bond (security deposit) from the Contractor
Monitoring & follow up of resource mobilization and start
up
Work supervision, work measurement and periodic
evaluation reports
Co-ordination meetings with internal stakeholders
Management of work revisions and documentation.
Work Completion, final evaluation reports, review and
analysis, approvals from responsible team heads
Calculation of penalties/ rewards/ adjustments
Dispute redressal
Final payment adjusting any penalties
Close of Contract
Development of Maintenance Contract to
establish the following:
Contracting Process:
Management of Contract:
Day 1
Introduction
Meaning, Definition & Objective
Elements of maintenance & terminology
Types of maintenance and practice across industries
Lean Maintenance.
Introduction to Contracting
Elements of a Contract
Outsourcing Defined
Maintenance outsourcing
The Outsourcing decision making
Important considerations & issues
Definition & Objectives
Types of Maintenance Contracts
Parties involved
Tendering Process
Evaluation & Vendor selection
Scope of work
Expectation bench marking & KPI’s
Costing & Price considerations
Asset Management:
Maintenance Management:
Contract Management:
Outsourcing:
Maintenance Contract:
Two days training modules:
rd th
23 - 24 Jan 2017th th
18 - 19 Jan 2017 th st
20 - 21 Jan 2017
MumbaiChennai Kolkata
For registration & enquiries contact us on: afsaana@marcepinc.com or Tel: +91- 22- 30210100
www.marcepinc.com
MAINTENANCE
CONTRACTING AND OUTSOURCING

3. Introduction:
Objective:
Benefits of attending the course:
Learning Outcome:
In a fiercely competitive business environment of today, availability and reliability of productive assets is a key issue.
An emerging trend across industry is - outsourcing maintenance activities to contractors. Maintenance contracts are
being used as an effective tool to manage and control the process of outsourcing aiming at deriving an economic and
efficient outcome from the service provider at the agreed levels of responsibility and performance.
To equip practicing managers and professionals with advanced concepts in managing Contracts, different types of
contracts and their application, learn the features, functions and benefits of Maintenance Contracts and contemporary
practices, the rationality of outsourcing maintenance and efficient management of a maintenance contract.
The course takes a wide sweep of Maintenance Contracts and Outsourcing activities.
This seminar introduces participants to the skills and knowledge areas of Maintenance Contracts &
Outsourcing of today, such as:
Understanding Outsourcing considerations
Contracting types, including Service LevelAgreements (SLA)
Key Performance Indicators to monitor performance
Developing contracts – the contracting cycle
Negotiating skills
Continuous improvement and performance management: how to evaluate the performance with all parties involved
This training course will help to understand:
The issues and considerations for a rational decision-making on outsourcing maintenance
The process of selection of contractor, develop and negotiate a maintenance contract, defining of service levels,
monitoring and evaluation of the contractor performance
The types of contracts and a better understanding of the existing contracts used in your organization
A set of lectures, interactive discussions and group activity equip you with the tools to improve your contract
management skills
The knowledge of the concepts learned will help them improve the productivity of operations contributing to corporate
success
Course Director: Mr. Ranjan Kumar
 MBA –IIM, Calcutta
 B. Tech. (Chemical Technology)– Harcourt Butler Technological Institute, Kanpur University
 Diploma in Production Management, Punjabi University, Patiala.
 Certificate in 6 Sigma Green Belt – MDMS – Agra/ Coimbatore.
He is a seasoned Procurement and Contracts Manager with overall 32 years of Industrial experience in India
and overseas. He is a B. Tech. from Harcourt Butler Technological Institute, Kanpur University and a PGDM
from IIM, Calcutta.
He has extensively worked in the areas of Procurement & Supply Chain Management in India and overseas in
countries viz. Singapore, UAE, Qatar and KSA. He has worked for companies like Ballarpur Industries Ltd., The
Associated Cements Ltd., Hero Cycles Ltd., RAK Cement (Lafarge managed), UAE; Shapoorji Pallonji Middle
East, KSA, Oryx Engineering, Qatar. His experience includes Process Industries, Durables and CND, Cement
manufacturing and Construction. He is an expert in managing end to end Supply Chain function including
Purchasing, Planning, Logistics, Warehousing, Contracts, Inventory control and Imports & Exports. Also, He
has been delivering in-house training sessions for various levels of management staff while working as a
functional head in Procurement.
rd th
23 - 24 Jan 2017th th
18 - 19 Jan 2017 th st
20 - 21 Jan 2017
MumbaiChennai Kolkata
MAINTENANCE
CONTRACTING AND OUTSOURCING

4. OUR MECHANICAL PRODUCTS:
techsupport@marcepinc.com
Marcep Inc. is venturing into designing, manufacturing and distribution of Any Customized Mechanical
Products, Mechanical Seals, Tube Fittings, etc as per ASME Standards in India. Our collection is supported
by strong after-sales services, and provides users with safety and environmental benefits.
Marcep Inc. products have a wide range of applications for Oil and Gas, Pharmaceutical, Chemical
Processing, Pulp & Paper, Power Plants, FMCG, etc.
We take pride in our ability to help our customers improve reliability, make a positive environmental impact
and reduce operating expenses. One of our key strengths is our unmatched ability to deliver precision
engineering products orders within 72 hours of a customer's request.
Services available 24×7 for our specialty products include:
Parts & Services
Repairs & Upgrades
Field & Support Services
Engineering Services
Asset Performance Management
Send your valuable queries by mail to our technical support team at:
OUR CONSULTANCY SERVICES:
consultancy@marcepinc.com
We at Marcep Inc. provide extensive range of exemplary technical consultancy services in various
engineering fields in India.
Our services in India have been extensively concentrated on the companies dealing and exploring the various
engineering verticals of the world economy.
At Marcep Inc., we have served over 500+ companies across industry verticals and have recorded 5000+
attendees for our corporate training seminars.
We offer an unmatched level of technical consultancy & training in India to companies dealing in the field of
Mechanical, Civil, Electrical, Projects, O&M services, C & I, Safety, Energy Efficiency, Plant Audits, etc
Send your valuable queries by mail to our consultant team at:
since: 1980
training the professionals
R
A FRESH START, NEW ENERGY AND OPENING OF OUR TWO NEW VENTURES...
TO IMPROVE PLANT MAINTENANCE AND RELIABILITY
www.marcepinc.com info@marcepinc.com Tel: 022- 30210100 Fax: 022- 30210103