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Paralanguage
The way in which you say words;
volume, pitch, speaking rate, voice quality
Volume
How loudly
or softly you
are speaking
When might you speak
loudly?
Softly?
QuickTime™ and a
TIFF (Uncompressed) dec...
Speaking
Rate/Pace
How fast or
slow you are
speaking
When might you speak
fast?
slow?
QuickTime™ and a
TIFF (Uncompressed)...
Pitch
How high or low the sounds
of your voice are
When do you speak with a high pitch?
Low?
QuickTime™ and a
TIFF (Uncomp...
Chart of Feelings
Do write this down.
Feeling Volume Pace Pitch
Anger Loud Fast High
Joy Loud Fast High
Sadness Soft Slow ...
Voice Quality
What makes people
able to recognize
you by your voice
alone
Ex: on the phone
Who has a distinct voice?
Arnol...
Stress
Volume & pitch;
the amount of
emphasis you
place on different
words in a
sentence.
QuickTime™ and a
TIFF (Uncompres...
Stress Examples: How does meaning change
in the following sentence by stressing different words?
I like him very much.
Mea...
More Examples: How does meaning change in
the following sentence by stressing different words?
She’s giving this money to ...
10 Volunteers are needed to number off
and remember their number.
There will be a series of sentences.
The odd numbers wil...
That looks good on you.
#1 say the sentence as a praise. Think
about which words you stress for the
meaning and if your pi...
That was some meal.
#3 say the sentence as a praise.
Think about which words you stress
for the meaning and if your pitch ...
You’re an expert.
#5 say the sentence as a praise.
Think about which words you stress
for the meaning and if your pitch is...
You’re so sensitive.
#7 say the sentence as a praise.
Think about which words you stress
for the meaning and if your pitch...
Are you ready?
#9 say the sentence as a praise.
Think about which words you stress
for the meaning and if your pitch is
hi...
Proxemics
The study of spatial
communication
Four Distances depending on the type of
encounter and the nature of the relationship
Relationship Distance Typical
Situati...
Intimate Distance: 0-18 inches
situations: Giving comfort or aid,
whispering, conversing w/ close friends and
family, kiss...
Personal Distance: 18 inches-4 feet
Situations: Talking w/ friends or business
associates, instructing in a sport, other
s...
Social Distance: 4 ft - 12 ft
Situations: Discussing impersonal or
business matters w/ someone in authority,
taking part i...
Public Distance: 12 ft - 25 ft
Situations: Public speaking, teaching a
class, leading a pep rally, fans in the stands
at a...
Conclusions
Based on the four types of distances
and their examples, what can you
conclude about the correlation
between t...
Haptics
The study of touch
communication
5 reasons we touch:
1. Positive emotions
support,
appreciation,
inclusion, sexual
interest, and
affection
Communicates
composure, affection,
t...
2. Playfulness
Tells the other
person not to take
them seriously
3. Control
touch controls
another person’s
behaviors, attitudes,
feelings
EX: “move over,”
“hurry,” “stay there”
4. Ritualistic
greetings and
departures
EX: shaking hands,
kiss, hug, or put arm
on shoulder
5. Task-related
Touch for a task
EX: removing of a
hair on other’s shirt,
checking fore-head
for a fever
Customers gave la...
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Non Verbal Communication Types

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Types of Non-Verbal Communication

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Non Verbal Communication Types

  1. 1. Paralanguage The way in which you say words; volume, pitch, speaking rate, voice quality
  2. 2. Volume How loudly or softly you are speaking When might you speak loudly? Softly? QuickTime™ and a TIFF (Uncompressed) decompressor are needed to see this picture.
  3. 3. Speaking Rate/Pace How fast or slow you are speaking When might you speak fast? slow? QuickTime™ and a TIFF (Uncompressed) decompressor are needed to seethis picture.
  4. 4. Pitch How high or low the sounds of your voice are When do you speak with a high pitch? Low? QuickTime™ and a TIFF (Uncompressed) decompressor are needed to see this picture.
  5. 5. Chart of Feelings Do write this down. Feeling Volume Pace Pitch Anger Loud Fast High Joy Loud Fast High Sadness Soft Slow Low
  6. 6. Voice Quality What makes people able to recognize you by your voice alone Ex: on the phone Who has a distinct voice? Arnold Schwarzenegger? Mr. H? Bush? QuickTime™ and a TIFF (Uncompressed) decompressor are needed to see this picture.
  7. 7. Stress Volume & pitch; the amount of emphasis you place on different words in a sentence. QuickTime™ and a TIFF (Uncompressed) decompressor are needed to see this picture.
  8. 8. Stress Examples: How does meaning change in the following sentence by stressing different words? I like him very much. Meaning: You like him, not the other person. I like him very much. Meaning: It is that guy you like, not someone else. I like him very much. Meaning: You have very strong feelings.
  9. 9. More Examples: How does meaning change in the following sentence by stressing different words? She’s giving this money to me. Meaning: SHE is the one giving the money, nobody else. She’s giving this money to me. Meaning: She is GIVING, not lending. She’s giving this money to me. Meaning: MONEY is being exchanged, not anything else. She’s giving this money to me. Meaning: I am getting the money, nobody else.
  10. 10. 10 Volunteers are needed to number off and remember their number. There will be a series of sentences. The odd numbers will say the sentences as a praise. The even numbers will say the sentences as a criticism. Praise (odd #s) vs. Critisism (even #s)
  11. 11. That looks good on you. #1 say the sentence as a praise. Think about which words you stress for the meaning and if your pitch is high/low. Answer: That looks good (high pitch) on you. #2 say the sentence as a criticism. Answer: That (low) looks good on you.
  12. 12. That was some meal. #3 say the sentence as a praise. Think about which words you stress for the meaning and if your pitch is high/low. Answer: That was some meal (high). #4 say the sentence as a criticism. Answer: That was some meal (low) . Or That (low) was some meal.
  13. 13. You’re an expert. #5 say the sentence as a praise. Think about which words you stress for the meaning and if your pitch is high/low. Answer: You’re (high) an expert (high). #6 say the sentence as a criticism. Answer: You’re an expert (low).
  14. 14. You’re so sensitive. #7 say the sentence as a praise. Think about which words you stress for the meaning and if your pitch is high/low. Answer: You’re so sensitive (high). #8 say the sentence as a criticism. Answer: You’re so (low) sensitive.
  15. 15. Are you ready? #9 say the sentence as a praise. Think about which words you stress for the meaning and if your pitch is high/low. Answer: Are you ready (high)? #10 say the sentence as a criticism. Answer: Are you (low) ready (high)?
  16. 16. Proxemics The study of spatial communication
  17. 17. Four Distances depending on the type of encounter and the nature of the relationship Relationship Distance Typical Situation
  18. 18. Intimate Distance: 0-18 inches situations: Giving comfort or aid, whispering, conversing w/ close friends and family, kissing We are easily stimulated in this distance, but often easily uncomfortable. EX: personal space. Who do we let in it?
  19. 19. Personal Distance: 18 inches-4 feet Situations: Talking w/ friends or business associates, instructing in a sport, other students in class We’re mostly in this distance. If you decrease to intimate in this distance people feel uncomfortable, but if you increase your distance people feel rejected.
  20. 20. Social Distance: 4 ft - 12 ft Situations: Discussing impersonal or business matters w/ someone in authority, taking part in a small group discussion
  21. 21. Public Distance: 12 ft - 25 ft Situations: Public speaking, teaching a class, leading a pep rally, fans in the stands at a game, people waiting in a lobby Mostly with strangers we do not want to interact with
  22. 22. Conclusions Based on the four types of distances and their examples, what can you conclude about the correlation between the distance people have with you and what that might mean? The closer the more they like you; the farther away the less personal.
  23. 23. Haptics The study of touch communication
  24. 24. 5 reasons we touch:
  25. 25. 1. Positive emotions support, appreciation, inclusion, sexual interest, and affection Communicates composure, affection, trust
  26. 26. 2. Playfulness Tells the other person not to take them seriously
  27. 27. 3. Control touch controls another person’s behaviors, attitudes, feelings EX: “move over,” “hurry,” “stay there”
  28. 28. 4. Ritualistic greetings and departures EX: shaking hands, kiss, hug, or put arm on shoulder
  29. 29. 5. Task-related Touch for a task EX: removing of a hair on other’s shirt, checking fore-head for a fever Customers gave larger tips when lightly touched by waitress (Marsh 1988)

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