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STOP:
How social media
affects every part of
your business
Internet
World
:
:
26th
April
2010





                                      1
The
social
 !
              !!
literacy
of
the

        L U S       Free
      P        to
            w     O
corpora:on CE e
       H  o
                e
               m
How
connected
brands
g
         e co       an    !
       b          h
change
their
organisa:ons
                c      ld
         a nd       or
                  w
            t he
iCrossing
Client
Summit
:
:
Feb
24th,
2010


                                             2
“we shape our
tools and
then our tools
shape us”




                 http://goo.gl/oR8L   3
history

          4
IV


     5
revolution
thinking at web
         scale

http://bit.ly/8h04u
                      7
an expanding
   sphere

       Image: Bestario http://goo.gl/SWZq   8
disrupt / absorb


Image (cc) dominik99

                           9
it’s reached our
  relationships

                   10
how we think


       Image: (cc) gingiber http://goo.gl/2MM8   11
how we organise
               ourselves
Image: Bestario.org




                              12
hard-nosed
business version

                   13
“...this is just the
                     beginning of an
                     exciting new era of
                     global
                     interconnectedness
                     that will spread
                     ideas and
                     innovations around
                     the world faster than
                     ever before.”


http://goo.gl/J2eq
                                             14
literacy


           Source: http://tweetstats.com
connected brands
how to do it


               17
STOP


       18
Strategic       Tac:cal



Organisa:onal   Personal



                           19
Strategic                                    Tac:cal
How will the social web affect how we
think and plan at a strategic business
level? Will they change our commercial,
political, social & cultural environment?
What will our response be?




Organisa:onal                               Personal

                                                       20
Strategic                              Tac:cal
                       How will the tactics of our brand
                marketing change? What will happen to
                 the structure of campaigns, the mix of
                   media, our relationships with media
                                  and agency partners?




Organisa:onal                       Personal

                                                           21
Strategic                                          Tac:cal



Organisa:onal
Our organisation, including our employees and
suppliers, has evolved to meet the demands of a
media and marketing environment that is
changing rapidly. Will the divisions and


                                                  Personal
structures we have now need to change? How
will communications, governance and
collaboration alter?




                                                             22
Strategic                              Tac:cal



                Personal
                What will this mean for us all at a
                personal level? What skills and ways of
                working will need to be considered?
                Will the nature of our peopleʼs work, of

Organisa:onal   work itself, be altered?




                                                           23
business case


                24
http://goo.gl/NLd3

                     25
26
27
28
developing a


               29
context

  principles

guidance
notes
 governance
case
studies
                 30
context

  principles

guidance
notes
 governance
case
studies
                 31
context

  principles

guidance
notes
 governance
case
studies
                 32
context

  principles

guidance
notes
 governance
case
studies
                 33
context

  principles

guidance
notes
 governance
case
studies
                 34
STOP


       35
shiny things


               36
iCrossing: Say



                 37
icrossing.com/research/
(CC) This presentation can be shared under a Creative Commons Attribution licence - see final slide for details
next?




        39
personal literacy



         http://meandmywebshadow.com

                                       40
career plan
3 mths: Personal literacy

       1 yr: Company-wide literacy

                             5 yrs: CMO

                                          10 yrs: CEO




                                                    41
Thank you
   Email:     antony.mayfield@icrossing.co.uk
   Sites:     www.icrossing.co.uk
   Blogs:     connect.icrossing.co.uk
   
          www.antonymayfield.com
   Twitter:   @amayfield



                                                 47
                                                42
                                                 13
.t el
                fi e ld
  Thank
you
        ym
           ay
  nt on
a
     Email:     antony.mayfield@icrossing.co.uk
     Sites:     www.icrossing.co.uk
     Blogs:     connect.icrossing.co.uk
     
          www.antonymayfield.com
     Twitter:   @amayfield



                                                   47
                                                  43
                                                   13

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  1. http://www.bbc.co.uk/virtualrevolution/