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Multi-Level Microanalysis
A Methodology for Tracing the Co-Evolution
  of Group and Individual Phenomenon in
     Asynchronous Online Discussions


                                                 Alyssa Friend Wise
                                                Simon Fraser University




       Supported by the Social Sciences and Humanities Research Council of Canada
Some Background, Goals & Relevant Issues

  Background
  Context
  • Asynchronous Online Discussion Forums
  • Higher Education


  Prior Studies
  • Connections between Group and Individual Actions
    (Knowledge Construction Study)
  • Ground-Truthing via a Microanalytic Approach
    (Patterns in Learners’ Online Listening Study)

                                                       2
Influence of Individual Posts on Group Dynamics
(Knowledge Construction Study - Wise & Chiu, ijCSCL, 2011)

                      Level of Knowledge Construction Contribution by Post
    Agreeing &
                  5
     Applying

    Testing &
                  4
    Modifying

    Negotiating
                  3
     Meaning

     Exploring
    Dissonance
                  2


      Sharing
    Information
                  1
                      0          5          10          15          20

                                                                             3
Group Dynamics as Context for Individual Posts
(Knowledge Construction Study - Wise & Chiu, ijCSCL, 2011)

                      Level of Knowledge Construction Contribution by Post
    Agreeing &
                  5
     Applying

    Testing &
                  4
    Modifying

    Negotiating
                  3
     Meaning

     Exploring
    Dissonance
                  2


      Sharing
    Information
                  1
                      0          5          10          15          20

                                                                             4
Ground-Truthing via a Microanalytic Approach
(Patterns in Learners’ Online Listening Study - Wise et al., in press)

          Cluster Analysis
                                                     Case Study
    19 students characterized as
                                              Student 82 (and others!)
         “Broad Listeners”
                                             • Initial listening was brief,
 • Many sessions, long time in the
                                               punctuated and scattered
   system (avg 13.6, 27 min)
                                             • Few intensive sessions at
 • Viewed almost all posts at least            the end of the week
   once (96%, avg 109 views)
                                             • Small number of posts
 • Moderate time spent attending to            attended to extensively
   others posts (avg 4.6 min)                • Visited own and other
                                               discussions in off week
Some Background, Goals & Relevant Issues

  Goals
  Macro-goal
  • Study the co-evolution of individual- and group-level phenomena
    in asynchronous online discussions over time
  • Theorize about / model / explain relations between levels of
    learning.

  Micro-goals
  • Identify useful constructs at each level
  • Develop methods to trace their trajectories over time
  • Identify the ways these constructs can be used to inform each
    other / describe how processes at each level situate, constrain,
    and influence each other
                                                                       6
Some Background, Goals & Relevant Issues

  Relevant Issues
  Conceptually
  • What kinds of claims can we make about influences across levels
    and what kinds of evidence / warrants are needed to support them?

  • Are the mechanisms by which group-level phenomena affect
    individual-level phenomena different from that through which
    individuals influence the group?
     –   Pivotal posts change the tenor / mode of a group’s conversation
     –   Ideas move from individual claim to become group “fact” (or visa versa)
     –   Collective lack of dissent encourages individuals to give up arguments
     –   Disjointed discussion allows group to accept false “consensus”

                                                                                   7
Some Background, Goals & Relevant Issues

  Relevant Issues
  Methodologically
  • How do we know that influences across levels is happening?
    Can we pinpoint when? (Is this important?)
     – Detection (rapid screening protocols)
     – Modelling states and actions (HMM)
  • Need for methods that explain not only the “what” but the “how”
     – Ground-truthing
  • Differing timescales at different levels of analysis
     – Nested Timelines in Asynchronous Online Discussions


                                                                      8
Nested Timelines in Asynchronous Discussions


Group




Individual
Analytical Framework – Dimensions Considered

                                Doing (Actions)                                  Thinking (Ideas)
                         Static                Dynamic                      Static                Dynamic
               I.                        II.                     III.                    IV.
                    E.g.: How much        E.g.: How does the      E.g.: What idea(s)      E.g.: How does the
   Group            does the group        group participate in          does the group         group’s idea(s)
                    participate in the   the discussion over            have about the    change over time?
                      discussion?                time?             discussion topic?




               V.                        VI.                     VII.                    VIII.
                    E.g.: How much         E.g.: How does a         E.g.: What ideas       E.g.: How does a
  Individual        does a student        student participate           does a student     student’s idea(s)
                    participate in the     in the discussion        contribute to the     change over time?
                      discussion?              over time?                discussion?
                                                                                                                 10
Analytical Framework – Dimensions Focused On

                                Doing (Actions)                                  Thinking (Ideas)
                         Static                Dynamic                      Static                Dynamic
               I.                        II.                     III.                    IV.
                    E.g.: How much        E.g.: How does the      E.g.: What idea(s)      E.g.: How does the
   Group            does the group        group participate in          does the group         group’s idea(s)
                    participate in the   the discussion over            have about the    change over time?
                      discussion?                time?             discussion topic?




               V.                        VI.                     VII.                    VIII.
                    E.g.: How much         E.g.: How does a         E.g.: What ideas       E.g.: How does a
  Individual        does a student        student participate           does a student     student’s idea(s)
                    participate in the     in the discussion        contribute to the     change over time?
                      discussion?              over time?                discussion?
                                                                                                                 11
Overview of Analysis Process

 Log-file data   Group participation   Individual participation
                     patterns                 patterns
  of Actions

 Content of        Group’s ideas          Individual’s ideas
   posts

                  Narrative of            Narrative of
                   the group             each individual


                      Coordinate analyses across
                         levels and over time
                                                                  12
Log-file Data of Student Actions

  Date        Time     Session Action   Duration Length Message #
                                        (min)    (words)
   6/3/2011    23:46      1     Read     44.43    413       447
   6/3/2011    23:52      1     Read      1.73    60        455
   6/4/2011    00:08      1     Scan      0.23    117       459
   6/4/2011    00:09      1     Read     12.51    413       460
   6/4/2011    23:49      2      Post     3.18    120       477

• Actions: View (read or scan), Post, Review (and edit)
   – Scan vs. Read (6.5 words per second threshold) (Hewitt 2003)
• Session closed when action length > 60 min
• Summary variables calculated for each student / the group
   – e.g. # of actions, # of sessions, time spent reading
                                                                    13
Visualizing Group Participation Patterns




   •   Left side shows all group posts in threaded structure distributed over time on the
       vertical axis. Letters are student initials, P = professor. Right side shows each
       individual’s reading actions by day. Column height indicates the total time spent
       reading; labels are [# of sessions, # of posts read].


                                                                                            14
A Tool to Trace Individual Participation Patterns

Date        Time    Session   Action   Duration   Length    Message #
                                       (min)      (words)

 6/3/2011   23:46      1       Read      44.43      413        447           Log-file Data
 6/3/2011   23:52      1       Read      1.73       60         455
                                                                             of Student
                                                                             Actions
 6/4/2011   00:08      1       Scan      0.23       117        459
 6/4/2011   00:09      1       Read      12.51      413        460
 6/4/2011   23:49      2       Post      3.18       120        477



                                                                     Dynamic discussion
                                                                     map: a record of the
                                                                     discussion to show the
                                                                     historical appearance
                                                                     of the discussion forum
                                                                     at any point in time

                                                                                             15
Post Content Analysis

• Currently using an argumentation coding scheme
  adapted from Clark and Sampson (2008)
  – Students may propose, support or rebut ideas
  – They may also analyze the problem and/ or synthesize
    the group’s position

• Other coding schemes could be used
• Results visualized as argumentation flows for the
  group and individuals

                                                       16
Visual Timelines: Group & Individual Ideas

Group’s collective idea trajectory    Individual’s idea trajectories
     (each line tracks an ideas)     (each line tracks one person’s ideas)




                                                                        17
Overview of Analysis Process

 Log-file data   Group participation   Individual participation
                     patterns                 patterns
  of Actions

 Content of        Group’s ideas          Individual’s ideas
   posts

                  Narrative of            Narrative of
                   the group             each individual


                      Coordinate analyses across
                         levels and over time
                                                                  18
Sample Analysis


• Small group online discussion of business
  challenges in large blended undergraduate course
  –   Two solutions given; addt’l ones could be proposed
  –   Need consensus on one solution
  –   Discussions ran Friday to Tuesday
  –   Postings worth 5% of course grade + => presentation

• Sample analysis of one group of five students
  – Focus on three students (A, B, C) over two key days


                                                            19
The Group




            20
Arlene




• Started early, set focus for discussion,
  reacted to Ben’s initial position
• Strongly committed to own opinions;
  little time attending to other’s ideas
• Insistent in driving the group to her sol’n
“Earlier we agreed there are 3 main problems… [but] I just realized that in
our solution, we actually only address problem #2…The face-to-face
meeting with the senior exec might clear up [this] misunderstanding.”
                                                                          21
Ben




• Prolific speaker and active listener;
  equally influenced / influenced by group
• Engaged in argument with Arlene but
  quickly abandoned his position. Was
  still engaged in listening on Sunday

• Posts later that he hadn’t realized that the group needed
  to agree on a sol’n
                                                              22
Celia




• Spent considerable time listening,
  but not strong in taking a stance,
  emphasized “identify the problem”
• Diplomatic approach to debate: little
  preference / opposition to solutions
• In the end was content to follow the
  group’s will
                                          23
Connections Between Levels

            Individual(s)                         Group

 One student took a stand for a solution
                                               Debate dynamic
  Prompting another to rebut his idea

     Reluctance of others to join-in
                                           Collective lack of dissent
 First student abandoned his argument

       Initiated many new threads            Disjointed discussion


   One student presumed consensus
                                           Group set on a solution,
      Other students don’t contest         other ideas / alternatives
                                           abandoned w/o rebuttal       24
Reflections on Multi-Level Microanalysis

Interpretativity
• Log-file data: objective, rule-based processing
• Post content coding: clear, theoretically-grounded scheme
• Narrative creation: repeated negotiation by multiple researchers
Generalizability
• Looking at specific situations to understand how generalizations play
  out or can be seen in them.
• Generate hypothesis to be tested more generally at higher levels
Scalability
• By hand > 100 hours to conduct complete analysis
• Exploring graphical / coding automation
• Pinpoint critical time-spans worthy of analysis
                                                                          25
Alyssa Friend Wise
              alyssa_wise@sfu.ca

Educational Technology & Learning Design Program
 Simon Fraser University | Vancouver, Canada

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Multi-Level Microanalysis (LAK12 Connecting Levels Workshop)

  • 1. Multi-Level Microanalysis A Methodology for Tracing the Co-Evolution of Group and Individual Phenomenon in Asynchronous Online Discussions Alyssa Friend Wise Simon Fraser University Supported by the Social Sciences and Humanities Research Council of Canada
  • 2. Some Background, Goals & Relevant Issues Background Context • Asynchronous Online Discussion Forums • Higher Education Prior Studies • Connections between Group and Individual Actions (Knowledge Construction Study) • Ground-Truthing via a Microanalytic Approach (Patterns in Learners’ Online Listening Study) 2
  • 3. Influence of Individual Posts on Group Dynamics (Knowledge Construction Study - Wise & Chiu, ijCSCL, 2011) Level of Knowledge Construction Contribution by Post Agreeing & 5 Applying Testing & 4 Modifying Negotiating 3 Meaning Exploring Dissonance 2 Sharing Information 1 0 5 10 15 20 3
  • 4. Group Dynamics as Context for Individual Posts (Knowledge Construction Study - Wise & Chiu, ijCSCL, 2011) Level of Knowledge Construction Contribution by Post Agreeing & 5 Applying Testing & 4 Modifying Negotiating 3 Meaning Exploring Dissonance 2 Sharing Information 1 0 5 10 15 20 4
  • 5. Ground-Truthing via a Microanalytic Approach (Patterns in Learners’ Online Listening Study - Wise et al., in press) Cluster Analysis Case Study 19 students characterized as Student 82 (and others!) “Broad Listeners” • Initial listening was brief, • Many sessions, long time in the punctuated and scattered system (avg 13.6, 27 min) • Few intensive sessions at • Viewed almost all posts at least the end of the week once (96%, avg 109 views) • Small number of posts • Moderate time spent attending to attended to extensively others posts (avg 4.6 min) • Visited own and other discussions in off week
  • 6. Some Background, Goals & Relevant Issues Goals Macro-goal • Study the co-evolution of individual- and group-level phenomena in asynchronous online discussions over time • Theorize about / model / explain relations between levels of learning. Micro-goals • Identify useful constructs at each level • Develop methods to trace their trajectories over time • Identify the ways these constructs can be used to inform each other / describe how processes at each level situate, constrain, and influence each other 6
  • 7. Some Background, Goals & Relevant Issues Relevant Issues Conceptually • What kinds of claims can we make about influences across levels and what kinds of evidence / warrants are needed to support them? • Are the mechanisms by which group-level phenomena affect individual-level phenomena different from that through which individuals influence the group? – Pivotal posts change the tenor / mode of a group’s conversation – Ideas move from individual claim to become group “fact” (or visa versa) – Collective lack of dissent encourages individuals to give up arguments – Disjointed discussion allows group to accept false “consensus” 7
  • 8. Some Background, Goals & Relevant Issues Relevant Issues Methodologically • How do we know that influences across levels is happening? Can we pinpoint when? (Is this important?) – Detection (rapid screening protocols) – Modelling states and actions (HMM) • Need for methods that explain not only the “what” but the “how” – Ground-truthing • Differing timescales at different levels of analysis – Nested Timelines in Asynchronous Online Discussions 8
  • 9. Nested Timelines in Asynchronous Discussions Group Individual
  • 10. Analytical Framework – Dimensions Considered Doing (Actions) Thinking (Ideas) Static Dynamic Static Dynamic I. II. III. IV. E.g.: How much E.g.: How does the E.g.: What idea(s) E.g.: How does the Group does the group group participate in does the group group’s idea(s) participate in the the discussion over have about the change over time? discussion? time? discussion topic? V. VI. VII. VIII. E.g.: How much E.g.: How does a E.g.: What ideas E.g.: How does a Individual does a student student participate does a student student’s idea(s) participate in the in the discussion contribute to the change over time? discussion? over time? discussion? 10
  • 11. Analytical Framework – Dimensions Focused On Doing (Actions) Thinking (Ideas) Static Dynamic Static Dynamic I. II. III. IV. E.g.: How much E.g.: How does the E.g.: What idea(s) E.g.: How does the Group does the group group participate in does the group group’s idea(s) participate in the the discussion over have about the change over time? discussion? time? discussion topic? V. VI. VII. VIII. E.g.: How much E.g.: How does a E.g.: What ideas E.g.: How does a Individual does a student student participate does a student student’s idea(s) participate in the in the discussion contribute to the change over time? discussion? over time? discussion? 11
  • 12. Overview of Analysis Process Log-file data Group participation Individual participation patterns patterns of Actions Content of Group’s ideas Individual’s ideas posts Narrative of Narrative of the group each individual Coordinate analyses across levels and over time 12
  • 13. Log-file Data of Student Actions Date Time Session Action Duration Length Message # (min) (words) 6/3/2011 23:46 1 Read 44.43 413 447 6/3/2011 23:52 1 Read 1.73 60 455 6/4/2011 00:08 1 Scan 0.23 117 459 6/4/2011 00:09 1 Read 12.51 413 460 6/4/2011 23:49 2 Post 3.18 120 477 • Actions: View (read or scan), Post, Review (and edit) – Scan vs. Read (6.5 words per second threshold) (Hewitt 2003) • Session closed when action length > 60 min • Summary variables calculated for each student / the group – e.g. # of actions, # of sessions, time spent reading 13
  • 14. Visualizing Group Participation Patterns • Left side shows all group posts in threaded structure distributed over time on the vertical axis. Letters are student initials, P = professor. Right side shows each individual’s reading actions by day. Column height indicates the total time spent reading; labels are [# of sessions, # of posts read]. 14
  • 15. A Tool to Trace Individual Participation Patterns Date Time Session Action Duration Length Message # (min) (words) 6/3/2011 23:46 1 Read 44.43 413 447 Log-file Data 6/3/2011 23:52 1 Read 1.73 60 455 of Student Actions 6/4/2011 00:08 1 Scan 0.23 117 459 6/4/2011 00:09 1 Read 12.51 413 460 6/4/2011 23:49 2 Post 3.18 120 477 Dynamic discussion map: a record of the discussion to show the historical appearance of the discussion forum at any point in time 15
  • 16. Post Content Analysis • Currently using an argumentation coding scheme adapted from Clark and Sampson (2008) – Students may propose, support or rebut ideas – They may also analyze the problem and/ or synthesize the group’s position • Other coding schemes could be used • Results visualized as argumentation flows for the group and individuals 16
  • 17. Visual Timelines: Group & Individual Ideas Group’s collective idea trajectory Individual’s idea trajectories (each line tracks an ideas) (each line tracks one person’s ideas) 17
  • 18. Overview of Analysis Process Log-file data Group participation Individual participation patterns patterns of Actions Content of Group’s ideas Individual’s ideas posts Narrative of Narrative of the group each individual Coordinate analyses across levels and over time 18
  • 19. Sample Analysis • Small group online discussion of business challenges in large blended undergraduate course – Two solutions given; addt’l ones could be proposed – Need consensus on one solution – Discussions ran Friday to Tuesday – Postings worth 5% of course grade + => presentation • Sample analysis of one group of five students – Focus on three students (A, B, C) over two key days 19
  • 20. The Group 20
  • 21. Arlene • Started early, set focus for discussion, reacted to Ben’s initial position • Strongly committed to own opinions; little time attending to other’s ideas • Insistent in driving the group to her sol’n “Earlier we agreed there are 3 main problems… [but] I just realized that in our solution, we actually only address problem #2…The face-to-face meeting with the senior exec might clear up [this] misunderstanding.” 21
  • 22. Ben • Prolific speaker and active listener; equally influenced / influenced by group • Engaged in argument with Arlene but quickly abandoned his position. Was still engaged in listening on Sunday • Posts later that he hadn’t realized that the group needed to agree on a sol’n 22
  • 23. Celia • Spent considerable time listening, but not strong in taking a stance, emphasized “identify the problem” • Diplomatic approach to debate: little preference / opposition to solutions • In the end was content to follow the group’s will 23
  • 24. Connections Between Levels Individual(s) Group One student took a stand for a solution Debate dynamic Prompting another to rebut his idea Reluctance of others to join-in Collective lack of dissent First student abandoned his argument Initiated many new threads Disjointed discussion One student presumed consensus Group set on a solution, Other students don’t contest other ideas / alternatives abandoned w/o rebuttal 24
  • 25. Reflections on Multi-Level Microanalysis Interpretativity • Log-file data: objective, rule-based processing • Post content coding: clear, theoretically-grounded scheme • Narrative creation: repeated negotiation by multiple researchers Generalizability • Looking at specific situations to understand how generalizations play out or can be seen in them. • Generate hypothesis to be tested more generally at higher levels Scalability • By hand > 100 hours to conduct complete analysis • Exploring graphical / coding automation • Pinpoint critical time-spans worthy of analysis 25
  • 26. Alyssa Friend Wise alyssa_wise@sfu.ca Educational Technology & Learning Design Program Simon Fraser University | Vancouver, Canada