The document outlines the sales strategy, organization structure, processes and product roadmaps for Hanelsoft's ERP solutions. It describes the ERP Centre organization with departments for implementation, consulting, sales, marketing, R&D, customer service and infrastructure. The R&D department structure focuses on product development. The sales process involves generating leads, creating opportunities, preparing contracts and implementing projects. Roadmaps show planned enhancements over time for retail, manufacturing and logistics solutions to integrate technologies like mobility, analytics, e-commerce and more.
3. ERP CENTRE ORGANIZATION CHART
ERP CENTRE
Implementation &
Consulting Department
Sales & Marketing
Department
R&D Department
Customer Service
Department
PM
Solution
Technical
Consultant
QC
Dev
Infrastructure
Sales
Marketing
PR
Presales
POC Team
Product Team
Level 3 –
Technical
Support
Level 1 – Call
Centre
Level 2 - Onsite
Support
Business
Development
4. R&D DEPARTMENT ORGANIZATION CHART
R&D Deparment
Manager
Product Team
Support Level 3
Team
POC – Presales
Team
Business
Analysis
Tester
Quality Control
System
Administrator
System
Administrator
Developer
Business
Analysis
Developer
Scrum Master
Product Architect
7. RETAIL SOLUTION
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Retail
Tablet ready POS
e-Commerce Integration
Full Offline POS
Real-time Inventory
Refund & Exchange
Multi-Store View
Loyalty Programme & Gift Cards
Cross-selling and Up-selling
Unified 360 degree Customer View
Cross-channel Business Intelligence
Cost Tabulation
Procurement Analytics
Forecast and Order Triggering System – B2B Ordering
Automatic Alert & Notification
PR, PO, Invoice, DO, Receipt Cross-check
Real-time Reporting
Stock-In & Stock-Out System via Barcode
Training Mode, On-screen Help SystemMulti-Warehouse/Virtual Warehouse
POS View Support for Hospitality, F&B, Intuitive Product Selection, Second/Third-Tiered Selection, Hot Keys
Integrate with Logistics
Flexible Delivery Scenario
Storage Management System
Predictive Analytics
Mobile-Ready POS
Customisable Dashboard for Different User Login
Multi Payment Methods
8. MANUFACTURING SOLUTION
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Advanced Business Analytics
Robust User Interface and System Personalization
Mobilized System
Tablet ready Manufacturing System
Inventory Module Link-up
Lot Tracking
Mixed Mode Manufacturing
Dashboard Reporting
Multi-Location for Inventory Control
Production Capacity Planning
Accounting Module Link-up
Predictive Analytics
Multi-Plan/Site Configuration
Failures Diagnostic Reporting
Multi-Station with Variable/Fixed Routing
Project Management Link-up
Tailor for Discrete & Process Manufacturing
Production Planning & Controlling Executive Data Systems Available via Mobile Devices
Scrap Management: Location, Category, Module
SPC/SQC (Six Sigma) Analysis
Charts, Grids, Tickers, UI controls
Materials Management
Manufacturing Synchronization
KPI and Dashboard Complexity
Manufacturing
9. LOGISTICS SOLUTION
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Integrate with CCNhub
Barcode / RFID Scanning
Track vehicles’ schedule (GPS)
Multi Modals Transportation
Predictive Analytics
Moving Service with Packing, Crating and Relocation
Bundle and Serial Number Management
Email Alerts/Notification for Inventory Levels
Supplier Portal IntegrationFleet Management & Tracking
Automated Transportation Schedulers
Packing Management
Multiple Locations
Reordering Rules for Logistics
Demand Planning and Forecast
Freight Order Management
Transportation Planning Synchronization
Route Optimization with Load Building
CRM Integration
Tablet Compatibility
Accounting Integration
Trading & Intermediary Management
Strategic Logistics Procurement & Contract Management
Dock Scheduling Optimization
Forecast Real-time Expected Time of Delivery
Load Tendering/Load Confirmation
Logistics Operational Dashboards
Logistics