2. Comptel in Brief Comptel has delivered solutions to 280 customers in 85 countries worldwide Comptel is dedicated to ‘Empowering Communication Services™’ We deliver dynamic OSS solutions providing service-enabling fulfillment, mediation and charging capabilities Our expertise empowers service providers to focus on their core business, delivering innovative services to their customers
3. Comptel in Figures (2007) Finances Personnel Comptel + Axiom Systems (Apr 2008) = 628 employees
4. Comptel World-Wide ARLINGTON, WASHINGTON D.C. BEIJING HONG KONG KUALA LUMPUR SYDNEY SAO PAULO PARIS MADRID DUBAI NEW DELHI OSLO BOD Ø BERGEN LILLEHAMMER CAPE TOWN MILAN HELSINKI (HQ) DÜSSELDORF + MUNICH MOSCOW LONDON + READING SINGAPORE AUCKLAND SEATTLE
5. Analyst Studies and Customer Experience Old World New World Value Wanted What Service Providers Need Fast launch of new innovative services Predictable and reliable services Increased efficiency and reduced operational cost Access to specialised expertise and state of the art flexible solutions Service providers must offer services tailored to the needs of a specific user Service providers provide telecom services to everyone – one size fits all End-users expect ‘ lifestyle services’ – at work or at play X Factor service providers emerging: Skype, Google Time-to-Market Reliable Delivery Value for Money Partners for the Future End-user experience is limited to telecommunication services
6. Essential for Lifestyle Services – Real-time, Active, Dynamic OSS Active Customer Relationship Management (CRM) Customer Centric Service Assurance Adapted from Stratecast Partners, a division of Frost & Sullivan (2006) Should already be in place! Happening Now Leading Edge Future Comptel Dynamic OSS TM Dynamic Resource Management Service Catalog Real-Time Charging
7. Comptel’s Offering Convergent Mediation and Charging Service Fulfillment Automation ORDER CHARGING Order Management, Inventory, Provisioning and Activation Service Platforms Core Networks Access Networks Customer Care and Billing Comptel Dynamic OSS TM Service Catalog Mediation and Charging
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9. Delivering Solutions & Training Developing competencies to get the most out of the solution Delivery Specifying and delivering the solution Enhancements Developing the solution further Support Utilising and trusting the solution Consultation Defining the best solution for the customer Comptel solution portfolio Customer solution On-site packages and service hubs
10. Comptel Vision and Four Key Benefits Mediation and Charging Comptel Dynamic OSS™ - Empowering Communication Services™ Service Catalog Order Management, Inventory, Provisioning and Activation Comptel helps service providers reduce time-to-market for new services, driving real differentiated innovation Comptel’s flexible solutions adapt to existing environments and thanks to Comptel’s expertise, evolve to meet the demands of future services Comptel helps service providers reduce overall operating costs so they can offer value for money to their customers Comptel’s reliability enables service providers to predictably deliver quality services to their customers Time-to-Market Reliable Delivery Value for Money Partners for the Future
11. Providing Benefits to our 280 Customers Time-to-Market Reliable Delivery Partners for the Future Value for Money
