1. SEQ CHAPTER 1Alma Sepulveda<br />alma.sepulveda@live.com<br />PROFESSIONAL<br />2009 San Jacinto College Pasadena, TX<br />Continuing Professional Development / Computer & IT Training -Contractor (May 1, 10 - present) <br />Working onsite/offsite with area corporations and non-profits. On-going contract with Houston Area Urban League instructing and managing Excel classes. <br />Information technology instruction. 2003 and 2007 Microsoft Suite instruction. Teaching expert level classes Excel, Access, Word, Project, and PowerPoint. Macromedia instruction includes DreamweaverCS3, with Flash. Use of Vision teaching software. Collaborated with SJ staff on preferred textbooks.<br />Instruction of Web design and development classes including the introduction to designing and publishing Web documents, creation and editing of Cascading Style Sheets and HTML source code text and image elements.<br />Communications instruction, ESL (English as a Second Language), to develop student’s ability to speak and write business and conversational English. <br />Develop student resumes and cover letters during the instruction of Job Readiness classes<br />With CPD staff, successfully developed a departmental class schedule Access database to be used by marketing to promote 2010 spring classes. Able to assimilate and analyze large databases to determine patterns.<br />Able to conceptualize large diagrams or processes to restate in the development of programs.<br />2008 Precision Task Group Houston, TX<br />Contractor for Shell (January 14, 2008 / November 7, 2008) <br />Technology Analyst III eServe Program – IT <br />With Project Managers performed and edited cost analysis on forecasted individual monthly dashboards for submission to global Project Management Office (PMO). Global PMO point-of-contact in communications between eServe program Project Managers in solidifying scorecard data for monthly dashboards. <br />Completed PM Toolkit training for project managers. Familiar with established PM terminology including issue, action and risk log tracking. SharePoint data management and issue resolution daily duties. <br />Generated extensive cost analysis Excel spreadsheets using MyBill, IQ Navigator and other payroll accounting reports. Sustained a time-off schedule for time-management and work-plan analysis. Use of Sharepoint.<br />With CSC technicians, provided desktop support for applications/hardware issues to maintain a functioning team environment. Obtained and incorporated MS Project Server software and licenses to meet team needs.<br />Change management initiation, including bulk upgrade of entire eServe team’s Merc software to align with Vista migration. Able to obtain goals and reach milestones.<br />Interpreted and distributed onboarding/offboarding records between eServe’s India-based onshore team of 20 to establish required hardware during 3-month rotations of offshore-staff. <br />2006 – 2007Primary Services Houston, TX <br />Contractor for Chevron (February 12, 2007 / November 30, 2007) <br />Technical Project Assistant--Tombua Landana Project<br />Webmaster for the project website. Managed and organized an in-house development team to creatively design, build, produce and seamlessly roll-out a stagnant website. Maintained website using proficient skills in HTML, Dreamweaver, FrontPage, and Adobe Acrobat. Led Dreamweaver staff training classes. <br />Asked to be a member of the Incident and Injury Free Leadership team, Chevron’s internal safety culture and awareness program for ongoing projects. Developed and composed internal marketing tools (i.e. posters, calendars, newsletters) to enhance safety for onshore/offshore environments.<br />Established functional requirements intranet website. Compiled and drafted a “Team Orientation” and a “Business Process and Procedure Manual” to define best practices for an internal SOX audit using Visio. <br />1998 – 2006ATP Personnel Houston, TX<br />Contract Positions Hewlett-Packard / Compaq <br />Marketing Analyst (July 05 / April 06) <br />Skilled in assessing complex detail analysis in live/testing environments to support accurate business decisions. <br />Project planning/management across global divisions to resolve refresh issues within a newly implemented software program for high-profile customer.<br />Research of expansive internal customer ordering data within a website tool. Conducive to communicating and working with remote information technology teams to rectify customer complaints.<br />Collaborated with regional order management staff and eBusiness consultants to recreate customer’s credit system to meet contracted service level agreement (SLA). Reporting time-line diminished to one day from three. <br />Researched, edited and helped maintain a training website for internal and external users. <br />Business Process Analyst / Business Planning (November 02 / November 04) <br />Lead business analyst within worldwide team in the creation of all new B2B customer account activations in support of new sales software system, NCRF. <br />Discernment of expansive business needs and processes of clients to develop the structure of a customer hierarchy tool (foundation of the sales compensation system) and the basis for all of HP’s reporting systems.<br />Succinct communication and presentation skills to negotiate, train and lead eBusiness sales representatives on the benefits of software tools. User acceptance testing and training of NCRF software.<br />Steered meetings with expert analysis of dynamic, complex account structure reviews. In depth knowledge of sales account assignments using industry supported tools and business processes. <br />Intern Recruitment / Education Marketing (1998 / 2001) <br />Organized onsite graduate student recruiting / interviewing open-houses with regional colleges. Enforced candidate application process of new hires (background checks, badges, IDs). <br />Worked with marketing staff to edit and format recruitment tools (posters, slick fliers and giveaways).<br />Assembled and organized the 1999 Board of Advisers reference portfolio for worldwide distribution. <br />1991 – 1998Gulf Coast Regional Blood Center Houston, TX<br />Corporate Marketing Consultant, Territorial Marketing Consultant<br />High profile marketing advisor. Used extensive executive contact and public-presentations to enhance blood donations. Inform and communicate the safety and need of donating blood to educate public. <br />Strategic business planning, forecasting and volunteer management.<br />Developed and nurtured high volume corporate accounts for four consecutive years, gaining national recognition in the area of the largest corporate donations in a year with the support of media.<br />Managed volunteer staff of up to 150 volunteers via community relations. Train, motivate and plan for field staffing requirements. Drafted and wrote event newsletters, invitations and fliers. Site inspections. <br />EDUCATION<br />Mar 2009 Keller Graduate School of Management of Devry University Online - Ongoing Chicago, IL<br /> Master Project Management Currently pursuing PM Certification. <br />July 2006 University of Phoenix Online, MBA, 3.71 GPA Phoenix, AZ tc 2 quot;
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<br />Dec 1988 University of North Texas, Bachelor of Science Denton, TX<br />COMPUTER SKILLS<br />Windows Office & Suite 2000-03, 07, Operating System XP & Vista, 2010. Microsoft Project, Project Server & Visio, Adobe Dreamweaver CS4, HTML, Photoshop and Acrobat/Reader, PM Toolkit, Coreworx, Macintosh. <br />