Creating a Content Strategy in 8 Easy Steps outlines an 8 step process to create a content strategy:
1. Define business goals such as growing new customers or increasing revenue.
2. Identify target audiences and their key pain points.
3. Determine the brand's unique expertise and angle.
4. Conduct keyword research to find topics audiences search for.
5. Choose content formats that work for audiences and are feasible.
6. Create an editorial calendar to stay organized and accountable.
7. Plan content distribution methods to amplify content.
8. Publish content while following SEO best practices and tracking performance.
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6. An element that informs, entertains,
enlightens, or teaches people who
consume it.
Content comes in any form (text,
image, audio, video).
7. A L I G N M E N T
Team is aligned around
common goals and
mission and how content
contributes to those.
P R I O R I T I Z AT I O N
Team knows what
audience(s), content
topics and types to focus
on.
AC C O U N TA B I L I T Y
Team has goals to
achieve, understands
how to measure success,
and feels compelled to
follow through.
WHY A CONTENT
STRATEGY?
8. INTERESTING STUDY:
J O E P U L I Z Z I , C O N T E N T
M A R K E T I N G I N S T I T U T E
ONLY 65% OF B2B
COMPANIES HAVE A
DOCUMENTED CONTENT
STRATEGY.
9. W I T H A D O C U M E N T E D
S T R AT E G Y F I N D T H E I R
E F F O RT S E F F E C T I V E .
C O M PA R E D TO O N LY 3 2 %
W I T H O U T O N E .
11. N E W C U S TO M E R S
Grow larger audience and
customer base.
R E T E N T I O N
Improve customer retention by a
certain percentage.
R E V E N U E
Grow revenue overall by a certain
percentage.
DEFINE YOUR
BUSINESS GOALS
12. NEW CUSTOMERS
• Grow unique organic website visitors
with new search-optimized awareness
content.
• Get in front of new audiences utilizing
guest posting, paid/native advertising.
• Amplify content through new
distribution channels.
CONTENT GOALS TO SUPPORT
13. RETENTION
• Create content for utilizing
product/service better.
• Develop campaigns to engage current
customers, cross-sell, and encourage
referrals.
• Create a campaign to encourage
customers to share their stories with
others using a particular hashtag.
CONTENT GOALS TO SUPPORT
14. REVENUE
• Develop lead generation content with
supporting personalized drip email
campaigns.
• Create more bottom-of-funnel content
like comparision articles, case studies,
and reviews/testimonials.
CONTENT GOALS TO SUPPORT
17. You are NOT your target
audience.
SAY IT WITH ME:
18. What pain points does your
product solve?
Who has those pain points?
19. CURRENT AUDIENCE(S)
• Customer Service
• Sales
• Product Management
• Product Marketing
• Social Media Marketing
• Technical Support
WHO TALKS TO CUSTOMERS?
23. JOBS TO BE DONE
When I ____________, help me
___________ so I can _____________.
PUT THE PAIN POINTS TO USE
24. JOBS TO BE DONE
When I graduate college, help
me learn how to manage my
money so I can afford to live on
my own.
PUT THE PAIN POINTS TO USE
25. JOBS TO BE DONE
When I receive a promotion,
help me find the right money
management strategy so I can
build more wealth at a risk
level I'm comfortable with.
PUT THE PAIN POINTS TO USE
57. Free
• Organic Search
• Organic Social Posts
• Guests Posts (Sometimes)
• Interview Guest
• Newsletter
Paid
• Google/Bing/Yahoo Ads
• Social Media Ads
• Sponsored Content
• Press Releases
• Get Influencer Reviews
58. Distribution:
• Press release
• Guest blog/article
• Guest on podcast/video series
• Paid ads (Google/Social/Podcast/Print)
• Sponsored content (Article or Newsletter)
• Organic search
BRAND AWARENESS
EX. DRIVE NEW TRAFFIC
59. Distribution:
• Google & social media ads
• Remarketing to article visitors
• Organic search (optimize your
articles well)
• Sponsored content
LEAD GENERATION
EX. 50% INCREASE YOY
67. BEFORE YOU PUBLISH...
• Include your primary keyword in the title
• Title tag should be < 65 characters
• Compelling meta description to inspire
people to click
• Meta description should be < 160
characters
CHECK YOUR TITLE TAG & META
DESCRIPTION
68. BEFORE YOU PUBLISH...
• Important for accessibility
• H1-H6 in order of importance
• Use primary and secondary keywords in
these without sacraficing flow and
reader experience
MAKE SURE YOU UTLIZE HEADER
TAGS
69. BEFORE YOU PUBLISH...
• Important for accessibility
• Must describe the image
• If you can get a related keyword in it,
great. Don't stuff it with keywords.
• Give each image unique alt text,
different from caption
• Use punctuation!
ADD ALT TEXT ON IMAGES
70. BEFORE YOU PUBLISH...
• Provides important context and priority
page clues to search engines
• If this is a spoke page, link back to the
related hub
• Link to other related content from your
site
• If you utilize quality external sources,
give them a link
UTILIZE INTERNAL LINKS
71. BEFORE YOU PUBLISH...
• What do you want your reader/content
consumer to do next?
• Provide ways to get to other relevant
pages or a deeper dive into the topic (ie.
e-book)
INCLUDE A CALL TO ACTION AT
THE END
72. TRACKING TIP
U S E G O O G L E A N A LY T I C S TO
T R AC K YO U R P RO G R E S S
• Return to your goals...
• What are the most important metrics for you
to track?
Common Content Metrics:
• Sessions or Page Views
• Email Leads/Registrations
• Purchases
• Pages per Session
• Time on Page or Scroll Depth
• Bounce Rate
73. TRACKING TIP
S E T U P C O N V E R S I O N G OA L S I N
G O O G L E A N A LY T I C S .
• You will be able to match these up with your
traffic numbers, which will help you measure
true success.
• Set up as many conversion goals as make
sense.
• Thinking bigger than conversions. Think
leads. Think a certain amount of pages per
session. You can set up what’s most
important to you.
74. TRACKING TIP
U S E G O O G L E C A M PA I G N U R L
B U I L D E R
• Source: Where you're sharing the link
• Medium: Specific type of source
• Campaign: For your own identification
purposes.
• Term: if you're using this ad for a specific
paid ad on a keyword, include here.
• Content: A way to differentiate each ad.
75. TRACKING TIP
S E N D O F F L I N E E F F O RT S TO
YO U R S I T E V I A A U N I Q U E
L A N D I N G PAG E
• Noindex, nofollow the landing page
• Do not link to the landing page from
anywhere on your site
77. SET GOALS
To have a successful content
strategy, you need to have set
business goals first. Then
figure out how content can
support.
BRAND EXPERTISE
What's your brand's unique
angle? What's your passion
and skill set?
1
2
3
4
Learn what information needs
your audience has and pain
points your product(s) solve
by listening to your customers
or people who talk to
customers regularly.
AUDIENCE
Utilize keyword research tools
to uncover what people are
searching for related to what
you do.
TOPIC/KEYWORD
RESEARCH
78. FORMATS
What formats work for the
content you want to create,
and what can you realistically
produce?
EDITORIAL
CALENDAR
Document your content plans
to keep yourself and your
team accountable, and to
ensure you don't lose sight of
your purpose.
5
6
7
8
Based on your goals for your
content, find the best ways to
amplify your content. This
might cost you some money.
AMPLIFICATION
Don't forget to follow basic
SEO best practices. Track via
Google Analytics, and set up
conversion goals!
PUBLISH &
MEASURE