In this session, you will learn:
•The components that create true instructional interactivity
•Specific tools to increase learner motivation when studying e-learning
•Gaming principles that can easily be applied to curriculum design
•Three essential characteristics of irresistible e-learning
• What to look for in a learning management system to deliver and track e-learning effectiveness.
1. Creating & Delivering
Irresistible e-Learning
ETHAN EDWARDS
CHIEF INSTRUCTIONA STRA
L TEGIST,
ALLEN INTERACTIONS
CHRIS TRATAR
SENIOR DIRECTOR, PRODUCT MARKETING,
SA SOFTWA
BA RE
2. Saba & Allen Interactions
Allen Interactions is a member of Saba’s Content Connect Community
Innovative program to support a vibrant ecosystem for Content Partners and
Customers
Provides a broad choice of quality
products and services to the Saba
Customer Community
Provides dozens of partners with the
opportunity to connect with new
customers through a convenient and
informative online community
Content tested on Saba Content Lab for
interoperability
8. Irresistible e-Learning???
Yes or No
Your students think
e-learning makes them more
excited about doing their job.
9. Think about these e-apps…
Email
Online shopping
Online banking
Facebook
iTunes
Wikipedia
Google Maps
10. Think about these e-apps…
Email er
arn
Online shopping t he
le
Online banking to
fit
ene
Facebook eb
iqu
iTunes un
ide
rov
Wikipedia P
Google Maps
11. Think about these e-apps…
Email er
arn
le up
Online shopping the em
t o th
Online banking fit ing
ene giv
e b ine
Facebook iqu ag
un im
iTunes ide an’t
rov ’s c
P r
Wikipedia Use
Google Maps
12. Think about these e-apps…
er
Email arn
le up
Online shopping the em ience
t o th
fit ing per
Online banking ene giv ex
b e
ue gin iginal
Facebook niq ma te or
e u ’t i rea
vid can rec
iTunes Pro er’s ust
Us not j
Wikipedia Do
Google Maps
13. Benefits of e-Learning
Reduce Training Time Provide emotional safety
Reduce teaching resources
Reduce printing costs
Easily trackable
Save travel costs Ongoing reference
Geographic reach
Consistent message
Immediate updates
Available 24/7
Create individual learning experience
16. Benefits of e-Learning
Benefits to the Organization Benefits to the Learner
Reduce Training Time Provide emotional safety
Available 24/7 Create individual learning experience
Geographic reach Ongoing reference
Easily trackable Create personal connection
Reduce teaching resources
Consistent message
Save travel costs
Immediate updates
Reduce printing costs
17. Learning Foundation
“Companies with a learning & development culture are 46%
more likely to be first to market with new products or services.”
Bersin & Associates
New Hire Coaching & Leadership Critical Skills Training &
Training Developmen Developmen Developmen Certification
t t t
Unified Learning Foundation
18. Unified Learning
LMS Administration
Registration
Transcripts
Benefits LCMS
Testing & Efficiency & Reporting
Assessment Publisher
Blended Learning
User Adoption
Learning Effectiveness
Return on Investment
Mobile Learning Virtual Classroom
Social Learning Instructor Led Training
Gamification E-Learning
Simulations
19. Keys to Success
• Enhance learner’s motivation
• Focus on behavior-enhancing tasks
• Create meaningful and memorable experiences
21. The Bigger Picture at Union Bank
• Loss Prevention was Key Driver for LMS Purchase
• Each Employee Must Maintain 6-7 Certifications
• Learning as Foundation for Talent Management
– Need to develop “next generation” of bankers and managers
– New managers not adequately trained to develop talent
– Lack of management accountability for talent development
– No formal mentoring program
• Implementing Competencies & Succession Planning
• The Results
Significantly reduced risk and loss
Better bench strength
Stronger competitive advantage
22. e-Learning Design
Must create Instructional Interactivity—
actively engaging the learner’s mind to
do things to improve skills and readiness.
23. Instructional Interactivity
Context: framework to provide meaning
Challenge: stimulus to act
Action: physical gestures
Feedback: response back to the learner
25. Irresistible Design Factors
•Risk
Learner needs to have clear sense of consequences
Failure must be possible (at first, likely) but not final
Minimize randomness
27. Irresistible Design Factors
•Risk
•Meaningful Choices
•Compelling Frame
Rules add up to create a rational universe
Create formal links to the real world
Makes intrinsic feedback possible
29. Listener’s Choice Poll
Which example would you most like to see?
1. Healthcare counseling education
2. Fast food restaurant cooking knowledge
3. Recognizing indicators of terrorist activity
The content industry is extremely diverse and fragmented. We get questions from our customers as to which content to recommend. Intent of Saba Content Connect is to create a showcase of our content partners to our customers community. We hope that over time this will become viral and content will be ranked and rated by customers to customers, just like Yelp. Interested customers can connect directly with the partner. Also an opportunity for content partners to help Saba Sales understand their value proposition.