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AI & PEOPLE
Impact of AI on Talent
05th September 2018
Ali Khaled AlHashmi
SVP& Head of Human Resources & Centre of Excellence Group
Union National Bank
THE IMPACT OF AI ON EMPLOYEES
Ali Khaled AlHashmi
THE IMPACT OF AI ON EMPLOYEES
THE PRESSING QUESTIONS
Will our jobs
be taken
over by
Robots and
Intelligent
Machines?
Are our
jobs
secure?
Are we
still
going
to be
here?
Will our
jobs be
redundan
t?
Will we
take a
pay cut?
Are we
still
important
to the
company
?
Ali Khaled AlHashmi
These sort of questions arise naturally simply as a result of
‘Fear of the Unknown’
Ali Khaled AlHashmi
Will Humans
Eventually
Become
Unemployable?
Ali Khaled AlHashmi
Tractors were developed to replace
human muscle power with mechanical
power.
Computers were developed to eliminate
cumbersome, error-laden human
calculation and replace it with digital
perfection.
In 1900, 40% of all US employment was in
agriculture. By the end of the 20th century,
that was less than 2%. Where did all those
farmers go?
WILL HUMANS EVENTUALLY BECOME UNEMPLOYABLE?
Ali Khaled AlHashmi
Are Our Jobs Still Secure?
Ali Khaled AlHashmi
ARE OUR JOBS SECURE?
Despite 200 years of labor-saving automation,
the fraction of the adult population that
participates in the labor market has risen,
steadily, decade over decade.
The fraction of adults working in the United
States in 2017, is higher than it was 125
years ago in 1890.
The US, for example, has created 17 million
jobs in net since the death of the Great
Recession, which is about the same number of
articles written in that period saying how the
robots are taking all of our jobs.
Ali Khaled AlHashmi
Several jobs will become obsolete and that’s
normal but many more would be created.
The internet and mobile technology revolutions
have created far more jobs than they have
destroyed. AI will likely have the same effect, but
new opportunities in the digital economy will
require superior technical skills and knowledge.
ARE OUR JOBS SECURE?
Ali Khaled AlHashmi
Research finds that while 45 percent of tasks
are automatable, only 5 percent of overall jobs
have been replaced by automation.
Accenture’s Operations group, which has more
than 100,000 employees, initially calculated that
automation would replace 17,000 jobs in their
accounts payable and marketing operations.
However, headcount actually grew as employees
moved to more strategic advisory services that
expanded their business lines.
ARE OUR JOBS SECURE?
Ali Khaled AlHashmi
Does it require working in
an unpredictable
environment?
Does it involve creativity and
coming up with clever
solutions?
Does it require interacting
with people and using social
intelligence?
QUESTIONS TO ASK TO IDENTIFY IF A JOB WILL BE TAKEN
OVER BY MACHINES
Ali Khaled AlHashmi
What’s Going to Happen?
Ali Khaled AlHashmi
HUMANS AND MACHINES WORKING TOGETHER
Ali Khaled AlHashmi
WHAT’S GOING TO HAPPEN?
The answer is straight
forward and is already
here today!
We will find ways for
humans and
machines to co-exist
and work together
effectively.
If humans can
outsource repetitive and
lower-value tasks to AI,
then they can free
themselves to perform
creative and strategic
work, and thus augment
their output.
Eliminating boring jobs
that employees dislike
can also improve morale
and interest as they take
on increasingly more
meaningful work.
AI increases
engagement and
creates happiness in
the workplace!
AI probably won’t eliminate
your job and even if it
does, you’ll probably get a
more interesting one!
Ali Khaled AlHashmi
HUMANS & MACHINES IN THE WORKPLACE Robotic
Warehouse
Ali Khaled AlHashmi
Robotic Arm
in
Ali Khaled AlHashmi
HUMANS & MACHINES IN THE WORKPLACE
Creating An
”AI Ready” Culture
The right mindset,
leadership dedication &
buy-in and a diverse
support team.
Creating an “AI-Ready” culture is not just about how to create smarter machines, it’s
about how to create smarter organizations through ‘Collective Intelligence’, enabled by
new AI technologies.
The first step in creating
an ‘AI-Ready’ culture
within your organization
is “Education” to all
stakeholders.
Ali Khaled AlHashmi
Sourcing AI Talent
HOW EASY IT IS TO FIND OR SOURCE AI TALENT?
Ali Khaled AlHashmi
SOURCING AI TALENT
HOW EASY IT IS TO FIND OR SOURCE AI TALENT?
AI talent is extremely scarce and
expensive right now. AI is a growth
industry facing a massive skills
shortage.
American universities only graduate
about 100 competent researchers and
engineers in this field each year!
Ali Khaled AlHashmi
“There are fewer than 10,000 people in the
world currently qualified to do state-of-
the-art AI research and engineering.” -
Jean-François Gagné, founder of leading
AI company Element.AI
Top 20 AI recruiters, led by Amazon,
Google, and Microsoft, spend more than
$650 million annually to attract AI talent.
SOURCING AI TALENT
HOW EASY IT IS TO FIND OR SOURCE AI TALENT?
Ali Khaled AlHashmi
What About Those Who Can’t Afford
The Millions?
Ali Khaled AlHashmi
Understand
Different
Job Titles
Seek the
Right
Characteristics
Hire junior-level
engineers
Partner with
Universities
Host a
“Hackathon”
Recruit from
Specialized
Training
Programs
Hire
Superstars!...
like attracts like
Emphasize
Your
Company’s
Unique
Advantages
(EVP)
Find
alternative
ways to staff
your AI
initiatives
WHAT ABOUT THOSE WHO CAN’T AFFORD THE MILLIONS?
Ali Khaled AlHashmi
RECOMMENDED READINGS
Superminds: The Surprising Power of
People and Computers Thinking
Together - Thomas W. Malone
Applied Artificial Intelligence:
A Handbook For Business
Leaders - Mariya Yao, Adelyn
Zhou, Marlene Jia
Ali Khaled AlHashmi
“Some people call this artificial intelligence, but the
reality is this technology will enhance us. So
instead of artificial intelligence, I think we'll
augment our intelligence.”
- Ginni Rometty (Chair, President, and CEO of IBM)
Ali Khaled AlHashmi
Thank You
Ali Khaled Alhashmi
Senior Vice President & Head of Human Resources & Centre of Excellence Group
Union National Bank
Presented by:

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AI and Talent

  • 1. AI & PEOPLE Impact of AI on Talent 05th September 2018 Ali Khaled AlHashmi SVP& Head of Human Resources & Centre of Excellence Group Union National Bank
  • 2. THE IMPACT OF AI ON EMPLOYEES Ali Khaled AlHashmi
  • 3. THE IMPACT OF AI ON EMPLOYEES THE PRESSING QUESTIONS Will our jobs be taken over by Robots and Intelligent Machines? Are our jobs secure? Are we still going to be here? Will our jobs be redundan t? Will we take a pay cut? Are we still important to the company ? Ali Khaled AlHashmi
  • 4. These sort of questions arise naturally simply as a result of ‘Fear of the Unknown’ Ali Khaled AlHashmi
  • 6. Tractors were developed to replace human muscle power with mechanical power. Computers were developed to eliminate cumbersome, error-laden human calculation and replace it with digital perfection. In 1900, 40% of all US employment was in agriculture. By the end of the 20th century, that was less than 2%. Where did all those farmers go? WILL HUMANS EVENTUALLY BECOME UNEMPLOYABLE? Ali Khaled AlHashmi
  • 7. Are Our Jobs Still Secure? Ali Khaled AlHashmi
  • 8. ARE OUR JOBS SECURE? Despite 200 years of labor-saving automation, the fraction of the adult population that participates in the labor market has risen, steadily, decade over decade. The fraction of adults working in the United States in 2017, is higher than it was 125 years ago in 1890. The US, for example, has created 17 million jobs in net since the death of the Great Recession, which is about the same number of articles written in that period saying how the robots are taking all of our jobs. Ali Khaled AlHashmi
  • 9. Several jobs will become obsolete and that’s normal but many more would be created. The internet and mobile technology revolutions have created far more jobs than they have destroyed. AI will likely have the same effect, but new opportunities in the digital economy will require superior technical skills and knowledge. ARE OUR JOBS SECURE? Ali Khaled AlHashmi
  • 10. Research finds that while 45 percent of tasks are automatable, only 5 percent of overall jobs have been replaced by automation. Accenture’s Operations group, which has more than 100,000 employees, initially calculated that automation would replace 17,000 jobs in their accounts payable and marketing operations. However, headcount actually grew as employees moved to more strategic advisory services that expanded their business lines. ARE OUR JOBS SECURE? Ali Khaled AlHashmi
  • 11. Does it require working in an unpredictable environment? Does it involve creativity and coming up with clever solutions? Does it require interacting with people and using social intelligence? QUESTIONS TO ASK TO IDENTIFY IF A JOB WILL BE TAKEN OVER BY MACHINES Ali Khaled AlHashmi
  • 12. What’s Going to Happen? Ali Khaled AlHashmi
  • 13. HUMANS AND MACHINES WORKING TOGETHER Ali Khaled AlHashmi
  • 14. WHAT’S GOING TO HAPPEN? The answer is straight forward and is already here today! We will find ways for humans and machines to co-exist and work together effectively. If humans can outsource repetitive and lower-value tasks to AI, then they can free themselves to perform creative and strategic work, and thus augment their output. Eliminating boring jobs that employees dislike can also improve morale and interest as they take on increasingly more meaningful work. AI increases engagement and creates happiness in the workplace! AI probably won’t eliminate your job and even if it does, you’ll probably get a more interesting one! Ali Khaled AlHashmi
  • 15. HUMANS & MACHINES IN THE WORKPLACE Robotic Warehouse Ali Khaled AlHashmi
  • 16. Robotic Arm in Ali Khaled AlHashmi HUMANS & MACHINES IN THE WORKPLACE
  • 17. Creating An ”AI Ready” Culture The right mindset, leadership dedication & buy-in and a diverse support team. Creating an “AI-Ready” culture is not just about how to create smarter machines, it’s about how to create smarter organizations through ‘Collective Intelligence’, enabled by new AI technologies. The first step in creating an ‘AI-Ready’ culture within your organization is “Education” to all stakeholders. Ali Khaled AlHashmi
  • 18. Sourcing AI Talent HOW EASY IT IS TO FIND OR SOURCE AI TALENT? Ali Khaled AlHashmi
  • 19. SOURCING AI TALENT HOW EASY IT IS TO FIND OR SOURCE AI TALENT? AI talent is extremely scarce and expensive right now. AI is a growth industry facing a massive skills shortage. American universities only graduate about 100 competent researchers and engineers in this field each year! Ali Khaled AlHashmi
  • 20. “There are fewer than 10,000 people in the world currently qualified to do state-of- the-art AI research and engineering.” - Jean-François Gagné, founder of leading AI company Element.AI Top 20 AI recruiters, led by Amazon, Google, and Microsoft, spend more than $650 million annually to attract AI talent. SOURCING AI TALENT HOW EASY IT IS TO FIND OR SOURCE AI TALENT? Ali Khaled AlHashmi
  • 21. What About Those Who Can’t Afford The Millions? Ali Khaled AlHashmi
  • 22. Understand Different Job Titles Seek the Right Characteristics Hire junior-level engineers Partner with Universities Host a “Hackathon” Recruit from Specialized Training Programs Hire Superstars!... like attracts like Emphasize Your Company’s Unique Advantages (EVP) Find alternative ways to staff your AI initiatives WHAT ABOUT THOSE WHO CAN’T AFFORD THE MILLIONS? Ali Khaled AlHashmi
  • 23. RECOMMENDED READINGS Superminds: The Surprising Power of People and Computers Thinking Together - Thomas W. Malone Applied Artificial Intelligence: A Handbook For Business Leaders - Mariya Yao, Adelyn Zhou, Marlene Jia Ali Khaled AlHashmi
  • 24. “Some people call this artificial intelligence, but the reality is this technology will enhance us. So instead of artificial intelligence, I think we'll augment our intelligence.” - Ginni Rometty (Chair, President, and CEO of IBM) Ali Khaled AlHashmi
  • 25. Thank You Ali Khaled Alhashmi Senior Vice President & Head of Human Resources & Centre of Excellence Group Union National Bank Presented by: