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It‟s a Social World
TOP   Need-to-Knows about Social Networking
10    and Where It‟s Headed
TOP
      Need-to-Knows about Social Networking
10    and Where It‟s Headed
  1   Social networking is the most popular online activity worldwide
  2   Social networking behavior both transcends and reflects regional differences
      around the world
  3   The importance of Facebook cannot be overstated
  4   Microblogging has emerged as a disruptive new force in social networking
  5   Local social networks are making inroads globally
  6   It‟s not just young people using social networking anymore – it‟s everyone
  7   „Digital natives‟ suggest communications are going social
  8   Social networking leads in online display advertising in the U.S., but lags in
      share of dollars
  9   The next disrupters have yet to be decided
 10   Mobile devices are fueling the social addiction
Social networking is a global phenomenon.
IN MARCH 2007                     The Social
                                                               Networking category
                                                               had a global
                                                               audience of
                                                                             million
                                                               <500
Total Unique Visitors (MM)




                             528.7                                           users.
                                                   429.8
                                       356.3



                                                               56.4%
                                                               of the world‟s
                                                               online population
                             Email     Instant      Social
                                     Messengers   Networking

                                                                        Source: comScore Media Metrix, March 2007
“ When I wrote „The World Is Flat‟ [2004]. . .
  Facebook didn't exist; Twitter was a sound;
   the cloud was in the sky; 4G was a parking
   place. . . and Skype for most people was a
   typo. All of that changed in just the last six
   years.
          ”                     Thomas L. Friedman




                                                     Source: NPR.org
I N O C TO B E R 2 0 11
                                                                 Around the world,
                                                                 Social Networking
                                                       1,179.4   now reaches
                                                                          billion
                             916.8
                                                                 1.2      users.
Total Unique Visitors (MM)




                                          444.9

                                                                 82.4%
                                                                 of the world‟s
                                                                 online population
                              Email      Instant    Social
                                       Messengers Networking

                                                                         Source: comScore Media Metrix, October 2011
Today, the digital media
landscape has changed
immensely, influenced by
social networking.
1
    Social Networking is the
    Most Popular Online Activity
    Worldwide
The Rise of the Global
Social Networking Audience
1,600
                                                                            +88%
1,400                                                                       Total Internet

1,200
                                                                            +174%
1,000                                                                       Social
                                                                            Networking
 800

 600

 400

 200
                             Worldwide Total Unique Visitors (MM)
   0
        2007   2008   2009           2010          2011

                                                  Source: comScore Media Metrix, March 2007 - October 2011
As people began to get connected,
they immediately began connecting
with one another.
1
  Nearly in 5 minutes online
  is spent on social networks today.
                 2008                  2009   2010                                2011

35
                                                                          Social Networking

30                                                                   Search/Navigation

                                                                Retail
25
                                                          Communications (Email/IM)

                                                  Other Content




Time Spent on Key Categories Online
Worldwide Hours per Month (Billions)

                                              Source: comScore Media Metrix, March 2007 - October 2011
Social Networking Behavior
2   Both Transcends and Reflects
    Regional Differences around
    the World
Despite differences in government,
infrastructure, availability of Internet
access, and cultural practices, social
networking is growing around the world.
Percentage of Machines Included in UDM Measurement
                More than half of local online populations
                           engage in social networking.
   North America               Latin America               Europe           Middle East & Africa              Asia Pacific


Canada            94%     Argentina            96%   Austria          86%   Israel            94%        Australia          96%
United States     98%     Brazil               97%   Belgium          93%   South Africa      88%        China              53%
                          Chile                94%   Denmark          94%                                Hong Kong          93%
                          Colombia             96%   Finland          91%                                India              95%
                          Mexico               96%   France           91%                                Indonesia          94%
                          Peru                 96%   Germany          90%                                Japan              58%
                          Puerto Rico          90%   Ireland          95%                                Malaysia           94%
                          Venezuela            96%   Italy            93%                                New Zealand        95%
                                                     Netherlands      94%                                Philippines        96%
                                                     Norway           89%                                Singapore          94%
                                                     Poland           95%                                South Korea        87%
Percentage of Online Population                      Portugal         96%                                Taiwan             94%
Using Social Networking                              Russia           88%                                Vietnam            85%
                                                     Spain            98%
around the World*                                    Sweden           93%
% Reach of Online Population                         Switzerland      90%
                                                     Turkey           96%
* Data is based on the 43 countries on which         United Kingdom   98%
comScore reports individually.

                                                                                           Source: comScore Media Metrix, October 2011
But despite
                    widespread
   North America
                      adoption, there
                         North America          Europe           Middle East & Africa      Asia Pacific


Canada
United States
                94%
                98%     are disparities in
                      Argentina
                      Brazil
                      Chile
                                    96%
                                    97%
                                    94%
                                          Austria
                                          Belgium
                                          Denmark
                                                           86%
                                                           93%
                                                           94%
                                                                 Israel
                                                                 South Africa
                                                                                94%
                                                                                88%
                                                                                        Australia
                                                                                        China
                                                                                        Hong Kong
                                                                                                      96%
                                                                                                      53%
                                                                                                      93%


                      Peru
                          social networking
                      Colombia
                      Mexico
                                    96%
                                    96%
                                    96%
                                          Finland
                                          France
                                          Germany
                                                           91%
                                                           91%
                                                           90%
                                                                                        India
                                                                                        Indonesia
                                                                                        Japan
                                                                                                      95%
                                                                                                      94%
                                                                                                      58%

                           across geographies
                      Puerto Rico
                      Venezuela
                                    90%
                                    96%
                                          Ireland
                                          Italy
                                          Netherlands
                                                           95%
                                                           93%
                                                           94%
                                                                                        Malaysia
                                                                                        New Zealand
                                                                                        Philippines
                                                                                                      94%
                                                                                                      95%
                                                                                                      96%

                             and demographic
                                          Norway
                                          Poland
                                          Portugal
                                                           89%
                                                           95%
                                                           96%
                                                                                        Singapore
                                                                                        South Korea
                                                                                        Russia
                                                                                                      94%
                                                                                                      87%
                                                                                                      88%

Percentage of Online Population
Using Social Networking
                                groups.   Spain
                                          Sweden
                                          Switzerland
                                                           98%
                                                           93%
                                                           90%
                                                                                        Taiwan
                                                                                        Vietnam
                                                                                                      94%
                                                                                                      85%

around the World                          Turkey           96%
% Reach of Online Population              United Kingdom   98%
1/3 of the world‟s social
    Middle East -
       Africa                            networkers are in
         9%                                   Asia Pacific.
                                   Asia Pacific

                                   33%
            Regional Share of
Europe
           Total Unique Visitors
30%        to Social Networking


                       Latin America
         North America      10%
             18%
                                                  Source: comScore Media Metrix, October 2011
Yet 5 of the most engaged markets for
social networking are in Latin America.
                                              Average Hours per Visitor
11.1   10.7   10.4   10.2   9.8
                                  8.7   8.5    8.3            7.9            7.7




                                              Source: comScore Media Metrix, October 2011
28%                         Share of Total Time Spent in Latin America
                               on Social Networking


  11%                   Share of Total Time Spent in Asia Pacific
                        on Social Networking




                                                                                   %
         Latin America                                           28%
  Middle East - Africa                                           27%
                 Europe                                    24%
        North America                          17%
            Asia Pacific               11%


Regional Share of Time Spent on Social Networking
Social Networking Total Minutes as a % of Total Minutes Online

                                                                       Source: comScore Media Metrix, October 2011
7.6                      Average Hours per Person in Latin America
                            Spent on Social Networking


  2.9                Average Hours per Person in Asia Pacific
                     Spent on Social Networking




                                                                          %
        7.6           7.2        7.0
                                           6.4


                                                       2.9

      Latin      Middle East    Europe    North    Asia Pacific
     America       - Africa              America

Average Engagement with Social Networking by Region
Average Hours per Visitor

                                                              Source: comScore Media Metrix, October 2011
Across all regions,
      women are more social.
                                                                        8.2
       Latin America
                                                                 6.9
                                                                        8.2
              Europe
                                                           6.3
                                                                       7.9
      North America
                                                          6.0
                                            3.3
         Asia Pacific
                                      2.7
                                                            6.5
          Worldwide
                                                    5.0

                            Females 15+      Males 15+


Average Engagement with Social Networking by Gender
Average Hours per Visitor


                                                                        Source: comScore Media Metrix, October 2011
3   The Importance of Facebook
    Cannot Be Overstated
3Facebook‟s worldwide site rank

           Facebook‟s global
55%        penetration




                      Source: comScore Media Metrix, October 2011
3   in 4 minutes on social networking
    sites are spent on Facebook




1
     in 7 minutes spent online
     are spent on Facebook




                           Source: comScore Media Metrix, October 2011
Since 2010, Facebook has taken the lead in 6 new
     markets across Asia, Latin America, and Europe.
an-2010       Apr-2010           Jul-2010      Oct-2010       Jan-2011        Apr-2011               Jul-2011              Oct-2011

           Facebook                     Facebook                                                                         788.2
           overtakes                overtakes StudiVZ
          Windows Live              Sites in Germany
            Profile in
           Portugal

                                                                                                Facebook
                                                                                                overtakes Hyves in
                                                          Facebook                              the Netherlands
                                                          overtakes Yahoo!
  471.4                            Facebook               Wretch in Taiwan
                                   overtakes
                                   Orkut in India
                Facebook
                overtakes
              Windows Live
             Profile in Mexico
                                                                          Facebook’s Ascent in Recent Years
                                                                          Total Unique Visitors (MM)


                                                                         Source: comScore Media Metrix, January 2010 - October 2011
Today, there are only 7 markets where
Facebook is not the leading social network.


                                      Russia
                       Poland
                                             Japan
                           China
                                          South Korea
                                       Vietnam
              Brazil




                                   Source: comScore Media Metrix, October 2011
Social Networks in Selected Markets
Top 2                        Where Facebook Is Not #1
      Brazil                                Japan                                   Poland
40                                     25                                     20


30                                     20
                                                                              15
                                       15
20                                                                            10
                                       10
10                          Orkut                         Twitter              5
                                                                                                    Nasza-klasa.pl
                                        5
                            Facebook                      Facebook                                  Facebook
0                                       0                                      0
 Jan-10            Jan-11               Jan-10        Jan-11                 Aug-2010                         Aug-2011

          Russia                            South Korea
40                                     25

                                       20
30
                                       15
20
                                       10
10                  VKontakte                       Naver.com Café
                                       5
                    Odnoklassniki                   Cyworld
 0                                     0
 Jan-10            Jan-11              Jul-2010            Jul-2011
                                                                                Total Unique Visitors (MM)

                                                                      Source: comScore Media Metrix, January 2010 - October 2011
Microblogging Has Emerged
4   as a Disruptive New Force in
    Social Networking
Microblogging
Platform for short-
form content updates
@ @
Twitter reaches   1 in 10 global@
online users.



                      Source: comScore Media Metrix, Worldwide, October 2011
Growth of Twitter and
         10 Most Tweeted Moments of 2011
Jan-11                                Apr-11                              Jul-11                                             Oct-11


         Total Unique Visitors (MM)
                                                                                                    8,868
160

                                                                                 7,166                         7,671
                                                                      7,196
                                                                                            7,064
6,939
120
                                                     6,303        6,436                             MTV
                                                                               End of                                  6,049
                                                                                                    Music
                                                              5,531             FIFA
      New Year                    Tweets per Second                                                 Video
                                                                              Women’s
                                                                                                   Awards
80                                                                            World Cup

                                                               BET Awards                 Steve Jobs               Steve Jobs
                                                                                           Resigns                Passes Away
40                                                    NBA Finals
                                                                               Brazil                      Troy Davis
                                                  UEFA                      Eliminated                      Executed
                                               Champion’s                    from the
                                               League Final                    Copa
                                                                             America
                                                                 Source: comScore Media Metrix, January 2010 - October 2011; Twitter.com
Other microblogging services on the rise




                         48.1




          43.9


                                Source: comScore Media Metrix, October 2011
Local Social Networks are
5   Making Inroads Globally
As global social networking continues to
expand, there is a shift in the geographic
footprint of some major sites.
Majority of the audiences for top-tier social
  networks based in the U.S. are no longer                                             Outside the U.S.
  limited to the U.S. or English-speaking
  countries.

                                                              61.8%

    80.2%               80.0%
                                                              38.2%                    Inside the U.S.
                                           90.9%
    19.8%               20.0%
                                            9.1%
    Facebook             Twitter        Windows Live          LinkedIn
                                           Profile
Geographic Composition of Site Visitors of Top 4 Global Social Networks
Share of Unique Visitors
                                                               Source: comScore Media Metrix, Worldwide, October 2011
5 of the top 10 markets with highest LinkedIn
   penetration are in Western Europe.
     Netherlands                                27.2%
           Ireland                      20.4%
    United States                     18.7%
          Canada                    17.5%
        Denmark                     17.4%
 United Kingdom                    16.6%
    New Zealand                   15.8%
         Australia              14.8%
       Singapore              13.3%
         Belgium              12.8%


Markets with Highest LinkedIn Penetration
% Reach
                                                        Source: comScore Media Metrix, October 2011
Other local social networks are breaking into the
 top tier of global networks and attracting traffic
 outside their native markets.

               VKontakte
                                          Inside
                        Outside           Russia
                        Russia             57%
                         43%
                                                             Odnoklassniki
                                                   Outside
                                                   Russia
                                                    41%          Inside
                                                                 Russia
                                                                  59%

Geographic Composition of Site Visitors
Share of Unique Visitors

                                                              Source: comScore Media Metrix, October 2011
It‟s Not Just Young People
6   Using Social Networking
    Anymore – It‟s Everyone
Males and users 55+ represent the fastest
          growing segment in social networking.
             +5.0
                             +8.0                            +8.4                                                           +5.3
                  84.4%                      +8.4                                  +9.4               +9.3                       83.9%
                                  83.0%                           82.9%
                                                                                                          81.0%
          79.4%                                   80.0%                             79.9%
                                                                                                                        78.7%
% Reach




                          75.0%                           74.6%
                                          71.6%
                                                                            70.6%                 71.7%




          Age 15-24       Age 25-34       Age 35-44       Age 45-54           Age 55+                Males                Females

              July-10             October-11


                                                                                 Social Networking Penetration Among
                                                                                      Worldwide Demographic Groups
                                                                                                             % Reach

                                                                          Source: comScore Media Metrix, Worldwide, October 2011 vs. July 2010
Women still spend more time on social than men, but
the gender gap is narrowing for younger demographics.
                                           4.9
      Age 55+
                              2.7
                                                       6.4                    Females
    Age 45-54
                                     3.9
                                                                              Males
                                                 5.6
    Age 35-44
                                     3.9
                                                 5.8
    Age 25-34
                                           4.9
                                                                    8.6
    Age 15-24
                                                             7.5
                            Average Hours per Visitor

Social Networking Engagement Among
Worldwide Demographic Groups
Average Hours per Visitor

                                                                   Source: comScore Media Metrix, Worldwide, October 2011
„Digital Natives‟ Suggest
7   Communications are Going
    Social
Today‟s generation of teenagers and
young adults represent a new breed
of Internet users, often called “digital
natives”* for growing up alongside
computers, the Internet and digital
media.




                           Source: Marc Prensky, “Digital Natives: Digital Immigrants”.
saw the largest decline in
                                                engagement with web-based
15-24 year olds                                 email and instant messaging
              34%
                                 25%
                                                                                 21%
                                                     15%                                                        12%
                                                                                                       1%

                                               -4%                      -3%
                           -8%

       -22%
                    -32%                                     -34%
                                        -37%                                                -36%
-42%
   Age 15-24          Age 25-34             Age 35-44              Age 45-54                        Age 55+

                                       Instant Messengers           Email               Social Networking

Change in Average Time Spent with Content Category
by Age Segment
                                                        Source: comScore Media Metrix, Worldwide, October 2011 vs. July 2010
…but also saw the highest
                                                 increase in engagement with
                                                 social networking.
              34%
                                 25%
                                                                                 21%
                                                     15%                                                        12%
                                                                                                        1%

                                               -4%                      -3%
                           -8%

       -22%
                    -32%                                     -34%
                                        -37%                                                 -36%
-42%
   Age 15-24          Age 25-34             Age 35-44              Age 45-54                        Age 55+

                                       Instant Messengers            Email               Social Networking

Change in Average Time Spent with Content Category
by Age Segment
                                                        Source: comScore Media Metrix, Worldwide, October 2011 vs. July 2010
For digital natives,                             Social
                                               Networking

social networking                                    483.0

is the norm.          Instant
                    Messengers



                           264.7


          Email


           67.1


          Average Minutes per Visitor (15-24)

                     Source: comScore Media Metrix, Worldwide, October 2011
8
    Social Networking Leads in
    Online Display Advertising in
    the U.S., But Lags in Share of
    Dollars
in 4 U.S. display ad
impressions
appeared on Social
Networking sites

               of all ad impressions

 5%            in the U.S. were
               “socially-enabled”


                       Source: comScore Ad Metrix, U.S., October 2011
Despite Social Networking‟s leadership in
   the display ad market, it is not yet
   attracting its fair share of online ad dollars.
                                                27.7%          Display Ad Impressions


                                  20.7%        Page Views


                         16.9%           Time Spent Online


                    14.8%         Display Ad Estimated Spending

Social Networking Share of Key Metrics
                                                        Source: comScore Ad Metrix and Media Metrix, U.S., October 2011
Social
                                                         Networking
                                                            28%


                                                                                    Social
                           Display Ad Impressions                                 Networking
                                                                                     15%

    Other Content
        72%
                                                          Display Ad $


                                         Other Content
                                             85%

 Although more than a quarter of ads are seen on
 social networking sites, the category attracts only
 15 percent of U.S. display ad dollars.
Social Networking Share of Key Metrics
                                                          Source: comScore Ad Metrix and Media Metrix, U.S., October 2011
Facebook is the largest publisher
                              of online display ad impressions,
                  attracting a “long tail” of smaller advertisers.
Publisher Share of Display Ad Impressions
                                                  Source: comScore Ad Metrix, U.S., Q3 2011
9
    The Next Disrupters Have
    Yet to Be Decided
The Growth of Today‟s Social Networking Leaders
               2008               2009   2010                             2011

900

800

700                    Facebook

600                    Twitter

500                    LinkedIn

400

300


Total Unique Visitors (MM)



                                            Source: comScore Media Metrix, March 2007 - October 2011
Who could the next disrupters be?
    2013       2014       2015      2016
Google+ surged to 25 million visitors in less than
      a month – faster than any other social network.
                                           Months to Reach 25 Million Visitors
0          5           10   15        20         25                  30                    35

    <1 month to             Google+    MySpace         Twitter              Facebook
    reach 25 million




                                                       Total Unique Visitors (MM)


                                                      Source: comScore Custom Analytics, July 2011
Fastest Growing Top-Tier Global Social Networks
  in Terms of Audience Size
    200
                 +59%                                                                      Oct-10
    160
                                                                                           Oct-11
    120                       +55%


     80                                 +181%                   +172%                      +64%

     40

       0
                Twitter      LinkedIn SINA Weibo             Tumblr                     Badoo

Total Unique Visitors (MM)

                                          Source: comScore Media Metrix, Worldwide, October 2011 vs. October 2010
Selected Global Social Networks Showing Highest
  Growth in Engagement
                      Facebook                                                                  378.7           +40%


              Odnoklassniki                                                                 358.2               +36%


                          Tagged                         155.2          +25%


                          Tumblr               81.6          +41%


                       Pinterest              72.1          +512%*


                   Sina Weibo                 69.8         +81%

                                                      Average Minutes per Visitor
Total Unique Visitors (MM)
*Growth in engagement for Pinterest is measured from May 2011, when comScore began reporting on the site.

                                                                              Source: comScore Media Metrix, Worldwide, October 2011
10
     Mobile Devices Are Fueling
     the Social Networking
     Addiction
Social Networking Penetration in Selected Mobile Markets
   Accessed Social Networking Site or Blog Ever in a Month
                                                                                                                            35.4%
                                                                                                        32.3%

                                                                                     25.3%
                                                  22.1%           22.8%
                                  20.2%
                  17.8%




                Germany           Japan             Italy         France             Spain                U.S.                 UK

% of Total Mobile Audience
*MobiLens data for all markets is sourced from the 3 month average period ending in
October 2011, except for Japan, which is sourced entirely from October monthly data.

                                                                        Source: comScore MobiLens, 3 Month Average Ending October 2011*
Smartphones drive mobile social networking use.
             64.1%



                                     45.2%
    38.8%                                          40.4%
                                                                36.5%

                           23.1%
                                                                                                25.4%
                                                                                   22.8%




         U.S.                    EU5

   Accessed Social Networking Site or Blog
   Almost Every Day                                        U.S.                            EU5

   Accessed Social Networking Site or Blog Ever     Accessed Social Networking via App
   in a Month
                                                    Accessed Social Networking via Mobile
                                                    Browser
% of Smartphone Audience
                                                  Source: comScore MobiLens, 3 Month Average Ending October 2011*
32.3             In the UK, mobile
                                                               Mobile App
                                                               Mobile Browser
                                                                                                      browser and app
                                                               Classic Web                       audiences account for
                                                                                                   less than a third of
Source: comScore GSMA MMM and Media Metrix, UK, October 2011




                                                                                                        the classic web
                                                                                                              audience.
                                                                                                  Facebook and Twitter Audiences Across Classic
                                                                                                   Web, Mobile Browser, and Mobile App Channels
                                                                                                                         Total Unique Visitors (MM)
                                                                             10.2
                                                                                                                     8.3
                                                                                      Facebook




                                                                                                                          Twitter
                                                                   2.8
                                                                                                 0.6      1.2
Mobile Social Networking Activity On-the-Go
                       70.0%
                                         Posted status update
                   61.9%
                           80.1%
                                         Read posts from people known personally
                         74.3%
   30.3%
                                         Used Social Networking Check-In Service
24.3%
           45.3%
                                         Read posts from public figures/celebrities
          42.0%
               53.8%
                                         Read posts from organizations/brands/events
           45.3%
     34.4%
                                         Received coupon/offer/deal
  27.7%

% of Mobile Social Networking Audience    U.S.             EU5


                                                 Source: comScore MobiLens, 3 Month Average Ending October 2011
Tablets and Connected Devices:
The Future of Mobile Social Networking?
Incremental Reach and Duration of Time Spent on Selected
Categories Relative to Computer Use for iPhone and iPad Owners

                      Incremental Reach        Incremental Duration
     Total Internet   0.2%                               2.0x

             Maps                               56.8%    9.2x

 News/Information                 28.9%                  1.6x

            Email              23.6%                     1.9x

Social Networking      12.5%                             2.8x

            Retail    8.7%                               2.5x

                                                        Source: comScore Custom Analytics, U.S., September 2011
What we are witnessing is the dawn of a
truly connected era, where social
networking platforms integrate more
seamlessly with our lives through mobile
technology.
TOP
      Need-to-Knows about Social Networking
10    and Where It‟s Headed
  1   Social networking is the most popular online activity worldwide
  2   Social networking behavior both transcends and reflects regional differences
      around the world
  3   The importance of Facebook cannot be overstated
  4   Microblogging has emerged as a disruptive new force in social networking
  5   Local social networks are making inroads globally
  6   It‟s not just young people using social networking anymore – it‟s everyone
  7   „Digital natives‟ suggest communications are going social
  8   Social networking leads in online display advertising in the U.S., but lags in
      share of dollars
  9   The next disrupters have yet to be decided
 10   Mobile devices are fueling the social addiction
It‟s a Social World
 TOP     Need-to-Knows about Social Networking
10       and Where It‟s Headed




Questions? Reach us at press@comscore.com
Connect with @comScore on Facebook, Twitter, and LinkedIn

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Top 10 Need-to-Knows About the Rise of Social Networking Globally

  • 1. It‟s a Social World TOP Need-to-Knows about Social Networking 10 and Where It‟s Headed
  • 2. TOP Need-to-Knows about Social Networking 10 and Where It‟s Headed 1 Social networking is the most popular online activity worldwide 2 Social networking behavior both transcends and reflects regional differences around the world 3 The importance of Facebook cannot be overstated 4 Microblogging has emerged as a disruptive new force in social networking 5 Local social networks are making inroads globally 6 It‟s not just young people using social networking anymore – it‟s everyone 7 „Digital natives‟ suggest communications are going social 8 Social networking leads in online display advertising in the U.S., but lags in share of dollars 9 The next disrupters have yet to be decided 10 Mobile devices are fueling the social addiction
  • 3. Social networking is a global phenomenon.
  • 4. IN MARCH 2007 The Social Networking category had a global audience of million <500 Total Unique Visitors (MM) 528.7 users. 429.8 356.3 56.4% of the world‟s online population Email Instant Social Messengers Networking Source: comScore Media Metrix, March 2007
  • 5. “ When I wrote „The World Is Flat‟ [2004]. . . Facebook didn't exist; Twitter was a sound; the cloud was in the sky; 4G was a parking place. . . and Skype for most people was a typo. All of that changed in just the last six years. ” Thomas L. Friedman Source: NPR.org
  • 6. I N O C TO B E R 2 0 11 Around the world, Social Networking 1,179.4 now reaches billion 916.8 1.2 users. Total Unique Visitors (MM) 444.9 82.4% of the world‟s online population Email Instant Social Messengers Networking Source: comScore Media Metrix, October 2011
  • 7. Today, the digital media landscape has changed immensely, influenced by social networking.
  • 8. 1 Social Networking is the Most Popular Online Activity Worldwide
  • 9. The Rise of the Global Social Networking Audience 1,600 +88% 1,400 Total Internet 1,200 +174% 1,000 Social Networking 800 600 400 200 Worldwide Total Unique Visitors (MM) 0 2007 2008 2009 2010 2011 Source: comScore Media Metrix, March 2007 - October 2011
  • 10. As people began to get connected, they immediately began connecting with one another.
  • 11. 1 Nearly in 5 minutes online is spent on social networks today. 2008 2009 2010 2011 35 Social Networking 30 Search/Navigation Retail 25 Communications (Email/IM) Other Content Time Spent on Key Categories Online Worldwide Hours per Month (Billions) Source: comScore Media Metrix, March 2007 - October 2011
  • 12. Social Networking Behavior 2 Both Transcends and Reflects Regional Differences around the World
  • 13. Despite differences in government, infrastructure, availability of Internet access, and cultural practices, social networking is growing around the world.
  • 14. Percentage of Machines Included in UDM Measurement More than half of local online populations engage in social networking. North America Latin America Europe Middle East & Africa Asia Pacific Canada 94% Argentina 96% Austria 86% Israel 94% Australia 96% United States 98% Brazil 97% Belgium 93% South Africa 88% China 53% Chile 94% Denmark 94% Hong Kong 93% Colombia 96% Finland 91% India 95% Mexico 96% France 91% Indonesia 94% Peru 96% Germany 90% Japan 58% Puerto Rico 90% Ireland 95% Malaysia 94% Venezuela 96% Italy 93% New Zealand 95% Netherlands 94% Philippines 96% Norway 89% Singapore 94% Poland 95% South Korea 87% Percentage of Online Population Portugal 96% Taiwan 94% Using Social Networking Russia 88% Vietnam 85% Spain 98% around the World* Sweden 93% % Reach of Online Population Switzerland 90% Turkey 96% * Data is based on the 43 countries on which United Kingdom 98% comScore reports individually. Source: comScore Media Metrix, October 2011
  • 15. But despite widespread North America adoption, there North America Europe Middle East & Africa Asia Pacific Canada United States 94% 98% are disparities in Argentina Brazil Chile 96% 97% 94% Austria Belgium Denmark 86% 93% 94% Israel South Africa 94% 88% Australia China Hong Kong 96% 53% 93% Peru social networking Colombia Mexico 96% 96% 96% Finland France Germany 91% 91% 90% India Indonesia Japan 95% 94% 58% across geographies Puerto Rico Venezuela 90% 96% Ireland Italy Netherlands 95% 93% 94% Malaysia New Zealand Philippines 94% 95% 96% and demographic Norway Poland Portugal 89% 95% 96% Singapore South Korea Russia 94% 87% 88% Percentage of Online Population Using Social Networking groups. Spain Sweden Switzerland 98% 93% 90% Taiwan Vietnam 94% 85% around the World Turkey 96% % Reach of Online Population United Kingdom 98%
  • 16. 1/3 of the world‟s social Middle East - Africa networkers are in 9% Asia Pacific. Asia Pacific 33% Regional Share of Europe Total Unique Visitors 30% to Social Networking Latin America North America 10% 18% Source: comScore Media Metrix, October 2011
  • 17. Yet 5 of the most engaged markets for social networking are in Latin America. Average Hours per Visitor 11.1 10.7 10.4 10.2 9.8 8.7 8.5 8.3 7.9 7.7 Source: comScore Media Metrix, October 2011
  • 18. 28% Share of Total Time Spent in Latin America on Social Networking 11% Share of Total Time Spent in Asia Pacific on Social Networking % Latin America 28% Middle East - Africa 27% Europe 24% North America 17% Asia Pacific 11% Regional Share of Time Spent on Social Networking Social Networking Total Minutes as a % of Total Minutes Online Source: comScore Media Metrix, October 2011
  • 19. 7.6 Average Hours per Person in Latin America Spent on Social Networking 2.9 Average Hours per Person in Asia Pacific Spent on Social Networking % 7.6 7.2 7.0 6.4 2.9 Latin Middle East Europe North Asia Pacific America - Africa America Average Engagement with Social Networking by Region Average Hours per Visitor Source: comScore Media Metrix, October 2011
  • 20. Across all regions, women are more social. 8.2 Latin America 6.9 8.2 Europe 6.3 7.9 North America 6.0 3.3 Asia Pacific 2.7 6.5 Worldwide 5.0 Females 15+ Males 15+ Average Engagement with Social Networking by Gender Average Hours per Visitor Source: comScore Media Metrix, October 2011
  • 21. 3 The Importance of Facebook Cannot Be Overstated
  • 22. 3Facebook‟s worldwide site rank Facebook‟s global 55% penetration Source: comScore Media Metrix, October 2011
  • 23. 3 in 4 minutes on social networking sites are spent on Facebook 1 in 7 minutes spent online are spent on Facebook Source: comScore Media Metrix, October 2011
  • 24. Since 2010, Facebook has taken the lead in 6 new markets across Asia, Latin America, and Europe. an-2010 Apr-2010 Jul-2010 Oct-2010 Jan-2011 Apr-2011 Jul-2011 Oct-2011 Facebook Facebook 788.2 overtakes overtakes StudiVZ Windows Live Sites in Germany Profile in Portugal Facebook overtakes Hyves in Facebook the Netherlands overtakes Yahoo! 471.4 Facebook Wretch in Taiwan overtakes Orkut in India Facebook overtakes Windows Live Profile in Mexico Facebook’s Ascent in Recent Years Total Unique Visitors (MM) Source: comScore Media Metrix, January 2010 - October 2011
  • 25. Today, there are only 7 markets where Facebook is not the leading social network. Russia Poland Japan China South Korea Vietnam Brazil Source: comScore Media Metrix, October 2011
  • 26. Social Networks in Selected Markets Top 2 Where Facebook Is Not #1 Brazil Japan Poland 40 25 20 30 20 15 15 20 10 10 10 Orkut Twitter 5 Nasza-klasa.pl 5 Facebook Facebook Facebook 0 0 0 Jan-10 Jan-11 Jan-10 Jan-11 Aug-2010 Aug-2011 Russia South Korea 40 25 20 30 15 20 10 10 VKontakte Naver.com Café 5 Odnoklassniki Cyworld 0 0 Jan-10 Jan-11 Jul-2010 Jul-2011 Total Unique Visitors (MM) Source: comScore Media Metrix, January 2010 - October 2011
  • 27. Microblogging Has Emerged 4 as a Disruptive New Force in Social Networking
  • 29. @ @ Twitter reaches 1 in 10 global@ online users. Source: comScore Media Metrix, Worldwide, October 2011
  • 30. Growth of Twitter and 10 Most Tweeted Moments of 2011 Jan-11 Apr-11 Jul-11 Oct-11 Total Unique Visitors (MM) 8,868 160 7,166 7,671 7,196 7,064 6,939 120 6,303 6,436 MTV End of 6,049 Music 5,531 FIFA New Year Tweets per Second Video Women’s Awards 80 World Cup BET Awards Steve Jobs Steve Jobs Resigns Passes Away 40 NBA Finals Brazil Troy Davis UEFA Eliminated Executed Champion’s from the League Final Copa America Source: comScore Media Metrix, January 2010 - October 2011; Twitter.com
  • 31. Other microblogging services on the rise 48.1 43.9 Source: comScore Media Metrix, October 2011
  • 32. Local Social Networks are 5 Making Inroads Globally
  • 33. As global social networking continues to expand, there is a shift in the geographic footprint of some major sites.
  • 34. Majority of the audiences for top-tier social networks based in the U.S. are no longer Outside the U.S. limited to the U.S. or English-speaking countries. 61.8% 80.2% 80.0% 38.2% Inside the U.S. 90.9% 19.8% 20.0% 9.1% Facebook Twitter Windows Live LinkedIn Profile Geographic Composition of Site Visitors of Top 4 Global Social Networks Share of Unique Visitors Source: comScore Media Metrix, Worldwide, October 2011
  • 35. 5 of the top 10 markets with highest LinkedIn penetration are in Western Europe. Netherlands 27.2% Ireland 20.4% United States 18.7% Canada 17.5% Denmark 17.4% United Kingdom 16.6% New Zealand 15.8% Australia 14.8% Singapore 13.3% Belgium 12.8% Markets with Highest LinkedIn Penetration % Reach Source: comScore Media Metrix, October 2011
  • 36. Other local social networks are breaking into the top tier of global networks and attracting traffic outside their native markets. VKontakte Inside Outside Russia Russia 57% 43% Odnoklassniki Outside Russia 41% Inside Russia 59% Geographic Composition of Site Visitors Share of Unique Visitors Source: comScore Media Metrix, October 2011
  • 37. It‟s Not Just Young People 6 Using Social Networking Anymore – It‟s Everyone
  • 38. Males and users 55+ represent the fastest growing segment in social networking. +5.0 +8.0 +8.4 +5.3 84.4% +8.4 +9.4 +9.3 83.9% 83.0% 82.9% 81.0% 79.4% 80.0% 79.9% 78.7% % Reach 75.0% 74.6% 71.6% 70.6% 71.7% Age 15-24 Age 25-34 Age 35-44 Age 45-54 Age 55+ Males Females July-10 October-11 Social Networking Penetration Among Worldwide Demographic Groups % Reach Source: comScore Media Metrix, Worldwide, October 2011 vs. July 2010
  • 39. Women still spend more time on social than men, but the gender gap is narrowing for younger demographics. 4.9 Age 55+ 2.7 6.4 Females Age 45-54 3.9 Males 5.6 Age 35-44 3.9 5.8 Age 25-34 4.9 8.6 Age 15-24 7.5 Average Hours per Visitor Social Networking Engagement Among Worldwide Demographic Groups Average Hours per Visitor Source: comScore Media Metrix, Worldwide, October 2011
  • 40. „Digital Natives‟ Suggest 7 Communications are Going Social
  • 41. Today‟s generation of teenagers and young adults represent a new breed of Internet users, often called “digital natives”* for growing up alongside computers, the Internet and digital media. Source: Marc Prensky, “Digital Natives: Digital Immigrants”.
  • 42. saw the largest decline in engagement with web-based 15-24 year olds email and instant messaging 34% 25% 21% 15% 12% 1% -4% -3% -8% -22% -32% -34% -37% -36% -42% Age 15-24 Age 25-34 Age 35-44 Age 45-54 Age 55+ Instant Messengers Email Social Networking Change in Average Time Spent with Content Category by Age Segment Source: comScore Media Metrix, Worldwide, October 2011 vs. July 2010
  • 43. …but also saw the highest increase in engagement with social networking. 34% 25% 21% 15% 12% 1% -4% -3% -8% -22% -32% -34% -37% -36% -42% Age 15-24 Age 25-34 Age 35-44 Age 45-54 Age 55+ Instant Messengers Email Social Networking Change in Average Time Spent with Content Category by Age Segment Source: comScore Media Metrix, Worldwide, October 2011 vs. July 2010
  • 44. For digital natives, Social Networking social networking 483.0 is the norm. Instant Messengers 264.7 Email 67.1 Average Minutes per Visitor (15-24) Source: comScore Media Metrix, Worldwide, October 2011
  • 45. 8 Social Networking Leads in Online Display Advertising in the U.S., But Lags in Share of Dollars
  • 46. in 4 U.S. display ad impressions appeared on Social Networking sites of all ad impressions 5% in the U.S. were “socially-enabled” Source: comScore Ad Metrix, U.S., October 2011
  • 47. Despite Social Networking‟s leadership in the display ad market, it is not yet attracting its fair share of online ad dollars. 27.7% Display Ad Impressions 20.7% Page Views 16.9% Time Spent Online 14.8% Display Ad Estimated Spending Social Networking Share of Key Metrics Source: comScore Ad Metrix and Media Metrix, U.S., October 2011
  • 48. Social Networking 28% Social Display Ad Impressions Networking 15% Other Content 72% Display Ad $ Other Content 85% Although more than a quarter of ads are seen on social networking sites, the category attracts only 15 percent of U.S. display ad dollars. Social Networking Share of Key Metrics Source: comScore Ad Metrix and Media Metrix, U.S., October 2011
  • 49. Facebook is the largest publisher of online display ad impressions, attracting a “long tail” of smaller advertisers. Publisher Share of Display Ad Impressions Source: comScore Ad Metrix, U.S., Q3 2011
  • 50. 9 The Next Disrupters Have Yet to Be Decided
  • 51. The Growth of Today‟s Social Networking Leaders 2008 2009 2010 2011 900 800 700 Facebook 600 Twitter 500 LinkedIn 400 300 Total Unique Visitors (MM) Source: comScore Media Metrix, March 2007 - October 2011
  • 52. Who could the next disrupters be? 2013 2014 2015 2016
  • 53. Google+ surged to 25 million visitors in less than a month – faster than any other social network. Months to Reach 25 Million Visitors 0 5 10 15 20 25 30 35 <1 month to Google+ MySpace Twitter Facebook reach 25 million Total Unique Visitors (MM) Source: comScore Custom Analytics, July 2011
  • 54. Fastest Growing Top-Tier Global Social Networks in Terms of Audience Size 200 +59% Oct-10 160 Oct-11 120 +55% 80 +181% +172% +64% 40 0 Twitter LinkedIn SINA Weibo Tumblr Badoo Total Unique Visitors (MM) Source: comScore Media Metrix, Worldwide, October 2011 vs. October 2010
  • 55. Selected Global Social Networks Showing Highest Growth in Engagement Facebook 378.7 +40% Odnoklassniki 358.2 +36% Tagged 155.2 +25% Tumblr 81.6 +41% Pinterest 72.1 +512%* Sina Weibo 69.8 +81% Average Minutes per Visitor Total Unique Visitors (MM) *Growth in engagement for Pinterest is measured from May 2011, when comScore began reporting on the site. Source: comScore Media Metrix, Worldwide, October 2011
  • 56. 10 Mobile Devices Are Fueling the Social Networking Addiction
  • 57. Social Networking Penetration in Selected Mobile Markets Accessed Social Networking Site or Blog Ever in a Month 35.4% 32.3% 25.3% 22.1% 22.8% 20.2% 17.8% Germany Japan Italy France Spain U.S. UK % of Total Mobile Audience *MobiLens data for all markets is sourced from the 3 month average period ending in October 2011, except for Japan, which is sourced entirely from October monthly data. Source: comScore MobiLens, 3 Month Average Ending October 2011*
  • 58. Smartphones drive mobile social networking use. 64.1% 45.2% 38.8% 40.4% 36.5% 23.1% 25.4% 22.8% U.S. EU5 Accessed Social Networking Site or Blog Almost Every Day U.S. EU5 Accessed Social Networking Site or Blog Ever Accessed Social Networking via App in a Month Accessed Social Networking via Mobile Browser % of Smartphone Audience Source: comScore MobiLens, 3 Month Average Ending October 2011*
  • 59. 32.3 In the UK, mobile Mobile App Mobile Browser browser and app Classic Web audiences account for less than a third of Source: comScore GSMA MMM and Media Metrix, UK, October 2011 the classic web audience. Facebook and Twitter Audiences Across Classic Web, Mobile Browser, and Mobile App Channels Total Unique Visitors (MM) 10.2 8.3 Facebook Twitter 2.8 0.6 1.2
  • 60. Mobile Social Networking Activity On-the-Go 70.0% Posted status update 61.9% 80.1% Read posts from people known personally 74.3% 30.3% Used Social Networking Check-In Service 24.3% 45.3% Read posts from public figures/celebrities 42.0% 53.8% Read posts from organizations/brands/events 45.3% 34.4% Received coupon/offer/deal 27.7% % of Mobile Social Networking Audience U.S. EU5 Source: comScore MobiLens, 3 Month Average Ending October 2011
  • 61. Tablets and Connected Devices: The Future of Mobile Social Networking? Incremental Reach and Duration of Time Spent on Selected Categories Relative to Computer Use for iPhone and iPad Owners Incremental Reach Incremental Duration Total Internet 0.2% 2.0x Maps 56.8% 9.2x News/Information 28.9% 1.6x Email 23.6% 1.9x Social Networking 12.5% 2.8x Retail 8.7% 2.5x Source: comScore Custom Analytics, U.S., September 2011
  • 62. What we are witnessing is the dawn of a truly connected era, where social networking platforms integrate more seamlessly with our lives through mobile technology.
  • 63. TOP Need-to-Knows about Social Networking 10 and Where It‟s Headed 1 Social networking is the most popular online activity worldwide 2 Social networking behavior both transcends and reflects regional differences around the world 3 The importance of Facebook cannot be overstated 4 Microblogging has emerged as a disruptive new force in social networking 5 Local social networks are making inroads globally 6 It‟s not just young people using social networking anymore – it‟s everyone 7 „Digital natives‟ suggest communications are going social 8 Social networking leads in online display advertising in the U.S., but lags in share of dollars 9 The next disrupters have yet to be decided 10 Mobile devices are fueling the social addiction
  • 64. It‟s a Social World TOP Need-to-Knows about Social Networking 10 and Where It‟s Headed Questions? Reach us at press@comscore.com Connect with @comScore on Facebook, Twitter, and LinkedIn