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The Leaves are Golden
putting the periphery at the heart of information design
Alan Dix
Talis and University of Birmingham
http://alandix.com/academic/talks/HCI2016-the-leaves-are-golden/
my first HCI paper 
@ First British HCI Conference 1985
Tiree
Tiree Tech Wave
8–12 Oct2016
University of
Birmingham
detailed interaction
widgets
https://en.wikipedia.org/wiki/Software_engineer
https://commons.wikimedia.org/wiki/File:Subway_Station_Digital_Advertising_Screens_(13251201894).jpg
CSCW, social
information systems
ethical, political
HCI
people and
technology
HCI
CSCW, social
information systems
ethical, political
data
Human-Data
Interaction
data
people and
information
first paper on privacy in HCI
@ Interact’90 (with British HCI)
Cambridge 1990
REF
analysis
concert
data
island &
community
data
Wales
walk data
data
people and
information
learning
analytics
https://en.wikipedia.org/wiki/Mainframe_computer#/media/File:Front_Z9_2094.jpg
https://upload.wikimedia.org/wikipedia/commons/thumb/d/da/Gnome-utilities-terminal.svg/240px-Gnome-utilities-terminal.svg.png
https://upload.wikimedia.org/wikipedia/commons/thumb/a/a7/Phone-blackberry-bold.svg/240px-Phone-blackberry-bold.svg.png
tradition information systems
the centre is golden
edges
are views
of centre
core values:
integrity
consisten
cy
control
single defined
schema / ontology
… but …
‘parallel systems’
local spreadsheets, paper systems, etc.
hated by central IT
often ‘get the job done’
… the cloud …
wonderful sometimes
long-lost friends on FB
access everywhere
sharing data, photos
maps everywhere
but with cost …
privacy, hyper-targeted ads,
loss of community content and control
even semantic web often ingest-based
traditional issues (but still current)
efficiency and currency
“ownership” and organisational knowledge
newer issues (although not totally new)
personal data and privacy
empowerment
core issue:
central control
not central storage
so what can we do about it?
design that
values the periphery
https://commons.wikimedia.org/wiki/File:Unity-Mail-Screenshot.jpg
https://commons.wikimedia.org/wiki/File:Woman_using_computer.jpg
office information systems
some heuristics
don’t enforce consistency
instead highlight inconsistency
don’t impose ontologies
infer semantics through interaction
meaning is use
semantics through
interaction
respect user’s
semantics
data before
semantics
external
semantics
academia
learning analytics
over half of UK universities
cloud storage but individual control
challenges:
individual ‘ownership’
students & academics
network synergies respecting
distributed ownership
In Concert
with Huddersfield, Goldsmiths, Illinois, British Library
Concert ephemera
1750–1800 Calendar of London Concerts
1815–1895 Concert Life in London
1894–1944 Concert Programme Exchange (BL)
In Concert
central academic value:
authority and quality
so …
protect original spreadsheets and databases
central portal is cache/view of these
wrappers and external semantics
then query, visualise, augment, anotate
communities
Open Data
everyone is doing it
Governments, Cities, local gov.
In C21 Data is Power
why not an island?
island data flows
Community
groups and individuals
rest of
the world
other
communities
1
2
3
4
island data flows
from community to world
Community
groups and individuals
rest of
the world
1
• visibility and
control
• identity and
empowerment
• level of detail
• local knowledge
island data flows
from world to community
Community
groups and individuals
rest of
the world
2 • making the most
of open data
• local decision
making
• lobbying and
negotiation
island data flows
within the community
Community
groups and individuals
3
• gossip is not enough!
• sparse, dispersed population
• social cohesion and economic benefits
island data flows
between communities
Community
groups and individuals
other
communities
4
• sharing best practice
• brand presence
• interlinked data
benefits to …
the community
empowerment and control
availability of information
communication within and between communities
the world
improved quality of data
level of detail of data
local knowledge and understanding
Fusion …
research
heterogeneity, semantics through interaction,
the cloud – network benefits without centralisation?
teaching
sensitivity to existing practice – make the computer work
don’t just reach for the database!
practice
real problems for real users
value the periphery
the leaves are golden

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The leaves are golden