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Chapter 1: Comm 1113
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CONTENT: What you
say... Your words RELATIONSHIP: How you say it... Tone of voice, eye contact, facial expression
24.
25.
RULES: a followable
prescription that indicates what behavior is obligated, preferred, or prohibited in certain contexts.
26.
RULES may be: Explicit... written
or spelled out Implicit... not verbalized, just understood.
27.
28.
29.
Communication Models Have evolved
over time
30.
Communication Models ACTION
31.
Communication Models INTERACTION
32.
Communication Models TRANSACTION
33.
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“ There are
no mind readers. For a relationship to grow and prosper, likes, dislikes, desires, hopes, dreams and problems need to be said.”... a very wise person
63.
Goal of Group
Communication... Collaboration Working Together
64.
Goal of Presentational Communication... to
inform / persuade / entertain
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