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HR’s Critical Role in
Creating Productive and
Meaningful Workplaces
With Ray Williams
About the Conference
2 Days, 6 Education-packed sessions
About Ray Williams
Ray Williams
Ray Williams brings over 35 years of leadership experience as a CEO, HR Executive,
Managem...
5
Don't Miss the Next Session!
6
HR’s Critical Role in Creating Productive and
Meaningful Workplaces with Ray Williams
Structure for Today’s Webinar
• I’...
6
My Perspective On Workplaces
HR’s Critical Role in Creating Productive and
Meaningful Workplaces with Ray Williams
As an...
6
My Biases
HR’s Critical Role in Creating Productive and
Meaningful Workplaces with Ray Williams
• There is a significant...
6
My Biases
HR’s Critical Role in Creating Productive and
Meaningful Workplaces with Ray Williams
• We continue to hold on...
6
Question: How Would You
Characterize Workplaces Today?
Or
HR’s Critical Role in Creating Productive and
Meaningful Workp...
6
Question: What are the
Signs of a Chaotic
Workplace?
HR’s Critical Role in Creating Productive and
Meaningful Workplaces...
6
Question: What are the Signs of a
Chaotic Workplace?
HR’s Critical Role in Creating Productive and
Meaningful Workplaces...
6
Question: What are the Signs of a Chaotic
Workplace?
HR’s Critical Role in Creating Productive and
Meaningful Workplaces...
6
Question: What are the Signs of a Chaotic
Workplace?
HR’s Critical Role in Creating Productive and
Meaningful Workplaces...
6
Question: What are the Signs of a Chaotic
Workplace?
HR’s Critical Role in Creating Productive and
Meaningful Workplaces...
6
Question: What are the Signs of a Chaotic
Workplace?
HR’s Critical Role in Creating Productive and
Meaningful Workplaces...
6
Question: What are the Signs of a Chaotic
Workplace?
HR’s Critical Role in Creating Productive and
Meaningful Workplaces...
6
HR’s Critical Role in Creating Productive and
Meaningful Workplaces with Ray Williams
* Source: Harvard Business Review;...
6
HR’s Critical Role in Creating Productive and
Meaningful Workplaces with Ray Williams
*Source: INSEAD Business School, S...
6
The Impact of Artificial Intelligence (AI)
and Robots on the Workplace
HR’s Critical Role in Creating Productive and
Mea...
6
The Impact of Artificial Intelligence (AI)
and Robots on the Workplace
HR’s Critical Role in Creating Productive and
Mea...
6
The Impact of Artificial Intelligence (AI) and
Robots on Jobs
HR’s Critical Role in Creating Productive and
Meaningful W...
6
The Impact of Artificial Intelligence (AI)
and Robots on the HR Function
HR’s Critical Role in Creating Productive and
M...
6
The Growth of the Contingent
Workforce*
HR’s Critical Role in Creating Productive and
Meaningful Workplaces with Ray Wil...
6
The Impact of Artificial Intelligence (AI)
and Robots on Education and Training
HR’s Critical Role in Creating Productiv...
6
The Impact of Artificial Intelligence (AI)
and Robots on Education and Training
HR’s Critical Role in Creating Productiv...
6
HR’s Critical Role in Creating Productive and
Meaningful Workplaces with Ray Williams
Leadership Development
6
HR’s Critical Role in Creating Productive and
Meaningful Workplaces with Ray Williams
Leadership Development: What is
Ne...
6
HR’s Critical Role in Creating Productive and
Meaningful Workplaces with Ray Williams
Leadership Development: Why
Coachi...
6
HR’s Critical Role in Creating Productive and
Meaningful Workplaces with Ray Williams
How Neuroscience and Human
Behavio...
6
HR’s Critical Role in Creating Productive and
Meaningful Workplaces with Ray Williams
• Innovation to focus more on peop...
6
HR’s Critical Role in Creating Productive and
Meaningful Workplaces with Ray Williams
• Innovation to expand collaborati...
6
HR’s Critical Role in Creating Productive and
Meaningful Workplaces with Ray Williams
Key Questions for Leaders and HR
P...
6
HR’s Critical Role in Creating Productive and
Meaningful Workplaces with Ray Williams
Relevant Publications by Ray Willi...
6
HR’s Critical Role in Creating Productive and
Meaningful Workplaces with Ray Williams
Ray Williams’ New Book*
Available ...
Q&A
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HR's Critical Role in Creating Productive and Meaningful Workplaces

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Human Resources Today / HR Innovators Virtual Conference - September 2016

Today’s workplace is characterized by chaotic forces—low employee engagement and productivity levels, and declining employee well being.

HR Leaders have a critical role in defining the vision and strategy to transform and create a more productive and happy workplace. This session will focus on what that vision might look like, with particular attention paid to the issues of creating a high performance and productive work culture, while at the same time addressing the important questions of employee and management well being and motivation.

Sign-up at http://www.humanresourcestoday.com

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HR's Critical Role in Creating Productive and Meaningful Workplaces

  1. 1. HR’s Critical Role in Creating Productive and Meaningful Workplaces With Ray Williams
  2. 2. About the Conference 2 Days, 6 Education-packed sessions
  3. 3. About Ray Williams Ray Williams Ray Williams brings over 35 years of leadership experience as a CEO, HR Executive, Management Consultant and Leadership Trainer. As President of Ray Williams Associates, in Vancouver, Ray provides executive mentoring, coaching and leadership training services to numerous companies in the Fortune 500 and Best Managed Companies in Canada, as well as dozens of small and medium sized businesses and individuals. Ray is also a frequent, speaker, author and guest, having written for, or been interviewed by numerous publications and media outlets including, the Washington Post, U.S.A. Today, and The Huffington Post. Today’s workplace is characterized by chaotic forces—low employee engagement and productivity levels, and declining employee well being. He has written books on leadership, including, The Leadership Edge, Systemic Change (contributing author) and personal growth, Breaking Bad Habits, Ready, Aim, Influence (contributing author) and published over 300 articles on leadership, organizational and behavioral change and workplace issues. His new book, Eye of the Storm: How Mindful Leaders Can Transform Chaotic Workplaces is a best seller and available throughout North America, Europe and Australia.
  4. 4. 5 Don't Miss the Next Session!
  5. 5. 6 HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams Structure for Today’s Webinar • I’ll present my content, with provision for Q and A at the end • On the left hand side of screen, there is a chat option where you can post questions as we go along. If there is a question that would be better answered during the webinar, I may address it then
  6. 6. 6 My Perspective On Workplaces HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams As an Executive Coach working with C-Suite Executives and Young Entrepreneurs
  7. 7. 6 My Biases HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams • There is a significant negative gap between what we believe (and research tells us) constitutes good leadership, and the people we actually choose and promote into leadership roles • There is a significant lag in public awareness vs actual implementation of AI and robotics in the the workplace
  8. 8. 6 My Biases HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams • We continue to hold on to a workplace/work model that better serves an economy of the past than the future • Leaders have insufficient awareness and an action orientation regarding neuroscience, human motivation and well being
  9. 9. 6 Question: How Would You Characterize Workplaces Today? Or HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams
  10. 10. 6 Question: What are the Signs of a Chaotic Workplace? HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams
  11. 11. 6 Question: What are the Signs of a Chaotic Workplace? HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams Declining levels of employee engagement* * According to AON Hewitt, a 56% decline since 2010
  12. 12. 6 Question: What are the Signs of a Chaotic Workplace? HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams An Increase in incivility and bullying* * Source Workplace Bullying Institute
  13. 13. 6 Question: What are the Signs of a Chaotic Workplace? HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams Increased levels of stress and burnout* * Source: National Institutes of Health
  14. 14. 6 Question: What are the Signs of a Chaotic Workplace? HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams Employee Mental Health Issues* * Source: Harvard Medical School
  15. 15. 6 Question: What are the Signs of a Chaotic Workplace? HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams Multitasking and Interruptions* * Source: Stanford University study
  16. 16. 6 Question: What are the Signs of a Chaotic Workplace? HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams Leader Failures* * Source: INSEAD Business School
  17. 17. 6 HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams * Source: Harvard Business Review; INSEAD Business School Leader Failures* • 30% of Fortune 500 CEOs have lasted less than 3 years • At a global level, CEOs are lasting 7 yrs, down from 9.5 years in 1995 • 2 out of 5 new CEOs fail in their first 18 months • New leaders have a 40% chance of demonstrating disappointing performance
  18. 18. 6 HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams *Source: INSEAD Business School, Sidney Finklestein, Why Leaders Fail* • Hubris • Narcissistic, sociopathetic or psychopathic personalities • A focus on short term results • Lack of emotional intelligence particularly empathy and compassion • Interpersonal conflicts
  19. 19. 6 The Impact of Artificial Intelligence (AI) and Robots on the Workplace HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams
  20. 20. 6 The Impact of Artificial Intelligence (AI) and Robots on the Workplace HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams * Sources: Oxford University study and World Bank Development Report Significant Loss of Jobs*
  21. 21. 6 The Impact of Artificial Intelligence (AI) and Robots on Jobs HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams Jobs in Jeopardy • The financial industry • Accounting Related Jobs • Manufacturing Jobs • Many health care jobs including physicians • The transportation industry • Aerospace and the military • Agriculture • The service industry • The legal industry • Traditional management jobs
  22. 22. 6 The Impact of Artificial Intelligence (AI) and Robots on the HR Function HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams • Employee monitoring systems for productivity and wellness • More extensive use of big data for talent management • Designing and managing robot-human interface issues
  23. 23. 6 The Growth of the Contingent Workforce* HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams * Source: McKinsey & Co. Report
  24. 24. 6 The Impact of Artificial Intelligence (AI) and Robots on Education and Training HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams A Restructuring of Higher Education
  25. 25. 6 The Impact of Artificial Intelligence (AI) and Robots on Education and Training HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams • A movement away from education as preparation for jobs • A focus on continuous retraining • The development of “cities of learning” • A larger and more significant role for employers • A focus on collaborative learning and cooperative networks
  26. 26. 6 HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams Leadership Development
  27. 27. 6 HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams Leadership Development: What is Needed • A talent recruitment/promotion/development approach that focuses on emotional intelligence • A more aggressive on-boarding process for new leaders • More extensive use of coaches for potential and current leaders, particularly at the middle level of management • Formalizing a rigorous mentorship program for millennial leaders
  28. 28. 6 HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams Leadership Development: Why Coaching and Mentoring Is Important • Only 20% of organizations are investing in Millennial leadership development and mentoring • Millennials don’t want traditional classroom/seminar training • CEOs say they want more coaching Sources: Brandon Hall Group 2015 study; Deloitte 2016 study; Harvard Business Review; Stanford University Study
  29. 29. 6 HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams How Neuroscience and Human Behavior Research Can Help • Most leaders are either not aware of or implement findings from neuroscience with respect to managing people • Example 1: Leaders/organizations still predominantly use the “carrot- and-stick” approach to employee motivation despite research indicating it doesn’t work • Example 2: Most organizations still continue to use traditional performance appraisals despite evidence that they don’t improve productivity • Example 3: Research on workaholism, regular breaks/downtime, worker autonomy, mindfulness, and controlling multitasking isignored by most organizations/leaders
  30. 30. 6 HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams • Innovation to focus more on people development rather than product development • Helping design the human interface between humans and machines Redefining the Role of HR
  31. 31. 6 HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams • Innovation to expand collaboration and learning • A shift to data-based talent decisions • Shifting the locus of HR from a discrete function to managers and teams Redefining the Role of HR
  32. 32. 6 HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams Key Questions for Leaders and HR Professionals to Consider • What can be an effective response(s) to the growing cancer of toxic workplaces? • How can talent management address the increasing problem of leader failures? • How will AI technology be used by HR? • Given advances in technology, the displacement of workers by AI and robotics, how will training and development be re-visioned? • If many of the functions of HR could be replaced by Ai and line managers, what then becomes of the HR function?
  33. 33. 6 HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams Relevant Publications by Ray Williams “What Will Happen When Robots Can Do Most Jobs?” Psychology Today “Why We Need More Empathetic and Compassionate Leaders,” Psychology Today “The Rise of Toxic Leadership and Toxic Workplaces,” Psychology Today “Leaders: We Love Humble Leaders but Idolize Narcissists,” Psychology Today “Carrot-and-Stick Motivation Revisited by New Research,” Psychology Today “Why Leadership Development Fails to Produce Good Leaders,” Psychology Today “Why Great Leaders Have a Coach Behind Them,” The Financial Post “Why Do CEOs Fail and What to Do About It,” Psychology Today For a list of Ray’s other 300 publications and books, contact him at ray@raywilliamsassociates.com Website: http://raywilliams.ca
  34. 34. 6 HR’s Critical Role in Creating Productive and Meaningful Workplaces with Ray Williams Ray Williams’ New Book* Available on Amazon in paperback and Kindle form
  35. 35. Q&A

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