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Dealing with difficult people brooke

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Allison Johnson
Allison Johnson

The document discusses different types of difficult people and strategies for dealing with them. It identifies bullies, dozers, firehoses, stallers, silent types, indecisives, snipers, control freaks, and super-agreeables as common difficult personalities. Some tips for dealing with these personalities include preparing yourself, focusing on solutions, not allowing interruptions, taking action independently, surfacing concerns, and building trust. The overall message is on maintaining composure, focusing on the issues not the person, and using communication skills effectively when handling conflict with difficult individuals.

EducationBusiness
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Dealing with Difficult People
Difficult People & Conflict ,[object Object],[object Object],[object Object],[object Object]
Difficult People & Conflict ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Difficult People ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Bulldozer ,[object Object],[object Object]
Dealing with Dozers ,[object Object],[object Object],[object Object],[object Object]
Bullies ,[object Object],[object Object],[object Object]
Battling Bullies ,[object Object],[object Object],[object Object],[object Object],[object Object]
Mr or Mrs Negativity ,[object Object],[object Object],[object Object],[object Object],[object Object]
Drain the Fire Hose ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Stallers ,[object Object],[object Object],[object Object],[object Object]
Sideline the Stallers ,[object Object],[object Object],[object Object],[object Object],[object Object]
Silent Types ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Open the Silent Ones ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Indecisives ,[object Object],[object Object],[object Object]
Resolve Indecision ,[object Object],[object Object],[object Object],[object Object],[object Object]
Sniper ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Unload the Sniper ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Control Freak ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reduce Controllers ,[object Object],[object Object],[object Object],[object Object],[object Object]
Super-Agreeables ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Dealing with Super-Agreeables ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Its Not Up to Me ,[object Object],[object Object],[object Object],[object Object]
Let’s Ask the Authority ,[object Object],[object Object]
Helpful Hints ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
More Helpful Hints ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You for Listening

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