1. AHMAD MOHAMMED ELSAWY
Email: elsawyy79@gmail.com
Mobile: 055-6964672
OBJECTIVE:
To be a part of the company that enhances one’s potential as a person. Be a
good contributor and asset in the organization and the society as well.
To gain a position leading to career development, personal advancement and
successfully work in a dynamic team base.
WORKING EXPERIENCE:
July, 1999-2012
TOUR GUIDE / OPERATION MANAGER
Egypt Isis Travel
Contribute to the identification of opportunities for continuous improvement
of departmental systems processes and practices
Assist in the development of goals, objectives, policies, procedures, and
work standards for the division.
Prepare reports for the consumption details and process payments
Report any abnormal consumption to the management immediately for
corrective action
making arrangements for catering, accommodation, transport and
excursions
inspecting hotel safety and cleanliness
offering sightseeing advice
organizing and leading excursions
problem solving
translating and interpreting
Preparing reports.
I worked as Representative of my company inside the hall in the airport. I
meet the clients inside the hall and finish all procedure like entrance visa
and help them find their luggage and take them to the bus and go to the
hotel and give them all information about the trip and the best places to
visit in Egypt. After that I handle their booking in the Hotel for the client,
during the visit I ask them if there’s any problem or what they need to make
the trip fantastic.
2. August 2012-Nov 2015
SALES MANAGER
Egyptian Dutch Auto Trading
Handling customer inquiries & analyze complicated complaints.
Trains newly-hired staff and brief them on their responsibilities.
Ensure delivery of high level of customer service & satisfaction.
Determines annual unit and gross-profit plans by implementing marketing
strategies; analyzing trends and results.
Establishes sales objectives by forecasting and developing annual sales
quotas for regions and territories; projecting expected sales volume and
profit for existing and new products.
Implements national sales programs by developing field sales action plans.
Completes national sales operational requirements by scheduling and
assigning employees; following up on work results.
Maintains national sales staff by recruiting, selecting, orienting, and training
employees.
Maintains national sales staff job results by counseling and disciplining
employees; planning, monitoring, and appraising job results.
Maintains professional and technical knowledge by attending educational
workshops; reviewing professional publications; establishing personal
networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
I worked as sales manager, I sell BMW and Mercedes’ car, all models.
PERSONAL INFORMATION:
Status: Married
Nationality: Egyptian
Date of Birth: September 8, 1979
EDUCATIONAL QUALIFICATION:
Date Graduated: August 2000
College: Bachelor of Tourism and Hotels
Completed training on TRAVEL AGENT’S REPRESENTATIVE SKILLS
DEVELOPMENT, January 2010.
SUMMARY OF SKILLS AND QUALIFICATIONS:
Knowledge in MS Word, Excel, Outlook, Internet.
Works with accuracy and has an eye for details.
Ability to use automated information systems.
Comfortable in dealing with people / excellent public relations.
Open to ideas and can learn new things quickly.
Well versed in oral and written English and Arabic.
Has strong leadership and supervisory skills, very flexible and can easily
adapt to a multi-cultural working place.
Hard working, patient and has initiative at work.
Have a good understanding of local Dubai market and locations.
