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DevOps
A mindset Change
Rami Farran
Agile Tour
Beirut 2015
Thank you Sponsors 
GOLD
SILVER BRONZE
HOST
Thank you 
Media Partners
Eco-System Partners
Support
Sponsors
Organizer
Gartner Says By 2016, DevOps Will Evolve From a
Niche to a Mainstream Strategy Employed by 25
Percent of Global 2000 Organizations
Why Now?
Not only in IT
• Toyota
Software Production
Line
DevOps is a cultural and Professional Movement (Adam Jacob)
It's not a tool
It's not a person
It's not dev & ops
CAMS (John Willis)
Culture
Automation
Measurement
Sharing
DevOps Deconstruction/components:
1. Collaboration of People
2. Convergence of Processes
3. Creation and Exploitation of tools
• A common perception held by the organization’s members;
a system of shared meaning
• A shared pattern of beliefs, expectations & meanings that
influence and guide the thinking and behaviors of the
members of an organization.
• The culture shapes people who are members in the org
• IBM vs Google
• Culture becomes so much a part of the environment that
participants do not even notice its existence
Culture is also a
Liability
• Barrier to change - especially in
established traditional IT
departments
• Barrier to diversity - it puts a
considerable pressure on
employees to conform
How to change
cultureOffice
Setup
Process
es
Recogni
tion
Benefits
Quick
Wins Slogans
Dress
Code
Boss
Charact
er
Pictures
Structur
es
Apprais
als
Culture is
an Output.
Not an
Input
Changing to DevOps
CultureKaizen
• Evolution
• Low Cost
• Low Risk
• Human Effort
• No Brainer
Innovation
• Revolution
• High Cost
• High Risk
• Technology
• More Thought
DevOps isn’t the goal. It helps you reach your goals.
Organization Leaders
• ….Are change champions
• The power of the WHY
Patterns and Anti
Patterns
Continuous
Everything Amazon
DR
Google Crazy
Scenarios
Infrastructure as
Versioned Code
Break down the
wall
Willful
Ignorance
EMPATHY
Tribal Knowledge
Be a free man, not
a bottleneck
DevOps is a change
of Attitude
• Cultural Change
• Mindset Change
• People Change
It takes Organizational
Changes
DevOps Team (Netflix)?
Liaison Team (CE)?
Familiarization.
Paintball (not Dev
vs Ops!!!), Brown
bags, Games
Co-Location
Face to face
Real Time, Real
People
Secondment
Walk a mile in
another man’s
shoes
Event Hosting
Pizza Friday /
Shawerman Friday
Change People
Reassign people
who are unwilling to
change
Change Incentives
• Developers are incentivized to
produce and release code
– Ideally error-free code
• Operations are incentivized to
minimize downtime
– Operations knows that the best
protection for production is to accept
no changes
This war ends tonight… Replace
these measurements with shared
responsibility for delivering new
capabilities quickly and safely.
That’s all!
• Thank you 

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DevOps - A mindset change – Rami Farran

  • 1. DevOps A mindset Change Rami Farran Agile Tour Beirut 2015
  • 2. Thank you Sponsors  GOLD SILVER BRONZE HOST
  • 3. Thank you  Media Partners Eco-System Partners Support Sponsors Organizer
  • 4. Gartner Says By 2016, DevOps Will Evolve From a Niche to a Mainstream Strategy Employed by 25 Percent of Global 2000 Organizations
  • 5.
  • 7. Not only in IT • Toyota
  • 8.
  • 10. DevOps is a cultural and Professional Movement (Adam Jacob) It's not a tool It's not a person It's not dev & ops CAMS (John Willis) Culture Automation Measurement Sharing DevOps Deconstruction/components: 1. Collaboration of People 2. Convergence of Processes 3. Creation and Exploitation of tools
  • 11. • A common perception held by the organization’s members; a system of shared meaning • A shared pattern of beliefs, expectations & meanings that influence and guide the thinking and behaviors of the members of an organization. • The culture shapes people who are members in the org • IBM vs Google • Culture becomes so much a part of the environment that participants do not even notice its existence
  • 12.
  • 13. Culture is also a Liability • Barrier to change - especially in established traditional IT departments • Barrier to diversity - it puts a considerable pressure on employees to conform
  • 14. How to change cultureOffice Setup Process es Recogni tion Benefits Quick Wins Slogans Dress Code Boss Charact er Pictures Structur es Apprais als Culture is an Output. Not an Input
  • 15. Changing to DevOps CultureKaizen • Evolution • Low Cost • Low Risk • Human Effort • No Brainer Innovation • Revolution • High Cost • High Risk • Technology • More Thought DevOps isn’t the goal. It helps you reach your goals.
  • 16. Organization Leaders • ….Are change champions • The power of the WHY
  • 17. Patterns and Anti Patterns Continuous Everything Amazon DR Google Crazy Scenarios Infrastructure as Versioned Code Break down the wall Willful Ignorance EMPATHY Tribal Knowledge Be a free man, not a bottleneck
  • 18. DevOps is a change of Attitude • Cultural Change • Mindset Change • People Change
  • 19. It takes Organizational Changes DevOps Team (Netflix)? Liaison Team (CE)? Familiarization. Paintball (not Dev vs Ops!!!), Brown bags, Games Co-Location Face to face Real Time, Real People Secondment Walk a mile in another man’s shoes Event Hosting Pizza Friday / Shawerman Friday Change People Reassign people who are unwilling to change
  • 20.
  • 21. Change Incentives • Developers are incentivized to produce and release code – Ideally error-free code • Operations are incentivized to minimize downtime – Operations knows that the best protection for production is to accept no changes This war ends tonight… Replace these measurements with shared responsibility for delivering new capabilities quickly and safely.
  • 22.