Mobile Marketing for Financial Services Companies

FIRST SCREEN

In 1929, we were introduced to the “First Screen”
    Still today, Television advertising is a tremendously effective way to market
Second Screen

   •In 1992 the world was introduced to the “browser”
featuring 26 live web pages.
   •Second Screen was born.
   •This has been the fastest growing and in most cases,
most cost effective form of marketing for businesses ...
until now ...
Third Screen
2008 saw the evolution of the “Third Screen”
Immediately, 87% of American homes had at least one mobile web
               capable device in them including:
     oMobile   phones, iPads, iPods, Nintendo DS, Mini Notebooks, etc
With a new screen
brings new ways to
      market
Always on, always
availableMobile provides a means for brands to
                engage their consumers!
Which not only builds brand equity but also refreshes their
            relationship with their customers.
Mobile Marketing
         Techniques
                             •Mobile Search
                             •Location Based Services
  •SMS Text Message          •QR/2D Barcodes
Marketing                    •3D/Augmented Reality
  •Mobile Applications       •Mobile Video
  •Mobile Gaming
  •Mobile Web Sites
  •Bluetooth Proximity and
Wifi
Mobile Marketing is for your 20 percenters




(the 20% of your customers that spend 80% of the money)
                Mobile is an OPT IN ONLY channel
           Subscriber based opt in database marketing
     Best practices provided by mobile marketing association
SMS is the
 workhorse of
mobile marketing
Text Message
Marketing Methods
                   •URL/Link Delivery
 •Text to Vote     •Application Download
 •Text to Win      •Mobile Coupons
 •Text to Screen   •Mobile Donation
 •Mobile Alerts    •Mobile Business Cards
 •Reminders
QR Codes
Every business has the ability to use a QR Code in some fashion

            QR Codes can send customer to:
               •Mobile landing page
               •Video
               •Your social media sites
               •Map to your business
               •Exclusive coupons, discounts, or
            giveaways
               •Customer feedback form or
            email
Is your business
       mobile friendly?
  •Can your consumers connect with you anytime anywhere?
  •By 2013, more people will access the internet via a mobile
device than through a PC (Forrester Research)
  •Today 1 in 7 Google searches originate from a mobile
device
      oGoogle estimates 1 in 4 searches will
   originate from a mobile device in 2012
  •43% of Americans own a smart phone
     o(82.5   million users)
Currently Less than 10% of
           web sites are mobile friendly

If you have a Web site, you’re already in the mobile world — and the chances
are you’re making a terrible impression on your audience.
                       Traditional web sites have WAY TOO MUCH content!
                      Smart Phones have different browsers and screen sizes
Mobile users need quick answers and bite-sized content in easy-to-digest formats (e.g. video/audio vs.
                                                text)
First Develop a Mobile Strategy


     •What do your customers or potential customers need
  from you when mobile?
     •B2B Mobile differs from B2C Mobile because it is
  driven by efficiency rather than entertainment
     •You must strive to make their work related activities
  BETTER, FASTER & EASIER.
Decision time

Once you have created a plan to take your web site mobile, you must decide:
        To create a simple mobile version of your site in HTML
                                   OR
Get more advanced and create a mobile web app using advanced
              languages like HTML5 or JQuery
Either way, you MUST include browser detection and
     redirect as part of your mobile web strategy.
That means that when a user visits your MAIN WEB SITE with a mobile
 device, they will automatically be redirected to a mobile friendly web
                              experience.
Financial
 •Secure SMS
 •Mobile Commerce
 •Banking Alerts
 •Payment Reminders
 •Cross Marketing
Case Study




     With this mobile app consumers can:
         •view the current status of their savings goals and friends' goals
         •track transaction history
         •make additional transfers of money from their mobile phones


     The mobile site is optimized to take advantage of the
     iPhone's look and feel.
         •SmartyPig enlisted pinch/zoom to optimize their site for other mobile devices, such as
      Android-based handsets from HTC, the Palm Pre and RIM's BlackBerry.
Case Study




             Target Market
                •Tech-savvy individuals 18-35 years old


             Smartypig relies heavily on
             relationships with existing media like:
                •Twitter
                •Facebook
                •Get Satisfaction
Case Study




     What do people do on SmartyPig?
     They save up for things that are important to them and help their
     friends do the same. The app helps you succeed in that goal by
     letting you accomplish tasks to get you there, such as checking your
     balance, adding funds, and viewing transactions
Case Study




     Starbucks has created a new mobile app to make paying for
     your purchase quicker and easier than ever

     Just scan you preloaded mobile “rewards card” to pay
     There is no more cash exchange involved
Case Study



     With the App:
       •Reload your Starbucks Card
       •Track your Stars in the My Starbucks Rewards
     program
       •Scan your barcode at the register to pay
       •Store locator points you to the closest store
       •Explore the unique characteristics of each whole
     bean coffees
       •Find nutrition information and build your own
     perfect drink
Case Study




    The app sparks social media because it allows you to
    update your location or favorite drink to Twitter and
    Facebook

    This spreads the word about the app through social
    media and causes more people to download it
MobileAdvertisingSystem.com


   The future of marketing is here today!
   Is your business mobile ready?

   http://mobileadvertisingsystem.com
1 von 23

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Mobile Marketing for Financial Services Companies

  • 1. FIRST SCREEN In 1929, we were introduced to the “First Screen” Still today, Television advertising is a tremendously effective way to market
  • 2. Second Screen •In 1992 the world was introduced to the “browser” featuring 26 live web pages. •Second Screen was born. •This has been the fastest growing and in most cases, most cost effective form of marketing for businesses ... until now ...
  • 3. Third Screen 2008 saw the evolution of the “Third Screen” Immediately, 87% of American homes had at least one mobile web capable device in them including: oMobile phones, iPads, iPods, Nintendo DS, Mini Notebooks, etc
  • 4. With a new screen brings new ways to market
  • 5. Always on, always availableMobile provides a means for brands to engage their consumers! Which not only builds brand equity but also refreshes their relationship with their customers.
  • 6. Mobile Marketing Techniques •Mobile Search •Location Based Services •SMS Text Message •QR/2D Barcodes Marketing •3D/Augmented Reality •Mobile Applications •Mobile Video •Mobile Gaming •Mobile Web Sites •Bluetooth Proximity and Wifi
  • 7. Mobile Marketing is for your 20 percenters (the 20% of your customers that spend 80% of the money) Mobile is an OPT IN ONLY channel Subscriber based opt in database marketing Best practices provided by mobile marketing association
  • 8. SMS is the workhorse of mobile marketing
  • 9. Text Message Marketing Methods •URL/Link Delivery •Text to Vote •Application Download •Text to Win •Mobile Coupons •Text to Screen •Mobile Donation •Mobile Alerts •Mobile Business Cards •Reminders
  • 10. QR Codes Every business has the ability to use a QR Code in some fashion QR Codes can send customer to: •Mobile landing page •Video •Your social media sites •Map to your business •Exclusive coupons, discounts, or giveaways •Customer feedback form or email
  • 11. Is your business mobile friendly? •Can your consumers connect with you anytime anywhere? •By 2013, more people will access the internet via a mobile device than through a PC (Forrester Research) •Today 1 in 7 Google searches originate from a mobile device oGoogle estimates 1 in 4 searches will originate from a mobile device in 2012 •43% of Americans own a smart phone o(82.5 million users)
  • 12. Currently Less than 10% of web sites are mobile friendly If you have a Web site, you’re already in the mobile world — and the chances are you’re making a terrible impression on your audience. Traditional web sites have WAY TOO MUCH content! Smart Phones have different browsers and screen sizes Mobile users need quick answers and bite-sized content in easy-to-digest formats (e.g. video/audio vs. text)
  • 13. First Develop a Mobile Strategy •What do your customers or potential customers need from you when mobile? •B2B Mobile differs from B2C Mobile because it is driven by efficiency rather than entertainment •You must strive to make their work related activities BETTER, FASTER & EASIER.
  • 14. Decision time Once you have created a plan to take your web site mobile, you must decide: To create a simple mobile version of your site in HTML OR Get more advanced and create a mobile web app using advanced languages like HTML5 or JQuery
  • 15. Either way, you MUST include browser detection and redirect as part of your mobile web strategy. That means that when a user visits your MAIN WEB SITE with a mobile device, they will automatically be redirected to a mobile friendly web experience.
  • 16. Financial •Secure SMS •Mobile Commerce •Banking Alerts •Payment Reminders •Cross Marketing
  • 17. Case Study With this mobile app consumers can: •view the current status of their savings goals and friends' goals •track transaction history •make additional transfers of money from their mobile phones The mobile site is optimized to take advantage of the iPhone's look and feel. •SmartyPig enlisted pinch/zoom to optimize their site for other mobile devices, such as Android-based handsets from HTC, the Palm Pre and RIM's BlackBerry.
  • 18. Case Study Target Market •Tech-savvy individuals 18-35 years old Smartypig relies heavily on relationships with existing media like: •Twitter •Facebook •Get Satisfaction
  • 19. Case Study What do people do on SmartyPig? They save up for things that are important to them and help their friends do the same. The app helps you succeed in that goal by letting you accomplish tasks to get you there, such as checking your balance, adding funds, and viewing transactions
  • 20. Case Study Starbucks has created a new mobile app to make paying for your purchase quicker and easier than ever Just scan you preloaded mobile “rewards card” to pay There is no more cash exchange involved
  • 21. Case Study With the App: •Reload your Starbucks Card •Track your Stars in the My Starbucks Rewards program •Scan your barcode at the register to pay •Store locator points you to the closest store •Explore the unique characteristics of each whole bean coffees •Find nutrition information and build your own perfect drink
  • 22. Case Study The app sparks social media because it allows you to update your location or favorite drink to Twitter and Facebook This spreads the word about the app through social media and causes more people to download it
  • 23. MobileAdvertisingSystem.com The future of marketing is here today! Is your business mobile ready? http://mobileadvertisingsystem.com