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In this session Vicki will begin by talking about what the Anne Arundel Community College (AACC) Library has done to support online courses, and then Ken and Sandy will describe some of the ways that the two of them have worked with the library to support their online students.
Vicki Cone, Associate Professor and Information Resources/Distance Learning Librarian Distance Learning Librarian for almost 9 years Teach Face to Face Library Instruction for the same length of time Teach 1-credit Student Success Course online for 3 semesters (taught it F2F for 7 years) Have taken a number of courses online Have been an “embedded librarian” for 4-5 years
The Sloan Report from 2006 showed 10% increase in the number of students taking online courses from 2005-2006 Anne Arundel Community College’s growth as been over 13% in the past year Growth rate of online students is much larger than the increase in student population
Nearly 1 in 5 students took online courses in 2006 This Fall (2008) 22% of AACC’s students took an online course
Information Literacy is very important for a number of reasons including those listed here Most important: information literate people can use those skills to find appropriate information for the rest of their lives
This slide shows AACC’s core competencies, including Information Literacy right in the middle!
Librarians are deeply involved in student development of information literacy skills in a number of different ways.
Some of the resources that our library provide, besides the expected books, databases, and AV materials, are Library guides, web pages that help students get started with their research Tutorials that teach them about using library resources (these are in the process of being updated) Streaming video that can be used in online courses (password protected) Web pages that give information about the library, its policies, and its services
Here is the home page for Anne Arundel Community College’s Library Guides (URL is on the last slide) Pages developed by our librarians and reference technicians Most popular include The Research Process – how to do research Citation Guide – with examples of the most popular styles including MLA and APA Writing College Papers – step by step directions Plagiarism – what it is, how to avoid it Subjects covered are listed in the column on the left Majority are on literary topics
Here is an example of a subject guide (this is our Research Guide to Business) Information about how to find books Lists the databases (Electronic Resources) that are most likely to cover business topics Includes useful websites Provides information about assistance
A typical Literature Library Guide suggests a variety of resources that distance learners can use Likely databases Books (we deliver to offsite locations) Electronic books
Library services available to online students include Online application for a library card Barcode is emailed within 24 hours so library’s databases can be accessed quickly Actual card is sent through the mail Books are delivered throughout the county Assistance with research, database questions, etc. Librarians travel to other locations where classes are held throughout the county We are developing some Captivate tutorials to instruct in the use of the library
In face to face classes librarians help students in a number of ways. Some are listed on the slide. This can also be done in online classes by embedding (or enrolling) a librarian in the course. Allows interaction within the course Makes it easier for students to find the librarian (no searching for college email address or phone number) Ken and Sandy shortly will demonstrate some of the ways that we have assisted their students by having me (a librarian) in their courses. Students are very appreciative of this service. Some responses I have gotten: “Thanks so much. What a treat to get such a warm invitation to ask for assistance! I&apos;m 55... with a Master&apos;s Degree and this is a first.” “The directions were perfect. I am dinking around in there now. Thank you for your help.”
One of our librarians is quite knowledgeable about copyright and the TEACH act and assists faculty and the distance learning staff with her guidance about appropriate use of materials Librarians can assist faculty with designing assignments and finding resources that work online One of our library web pages brings together services and resources for faculty teaching at a distance.
Other ways the library can collaborate with faculty to advance student success online: Being involved on college committees is an opportunity to make more people aware of the library and what it has to offer Being involved in the process of developing training for our new CMS and mentoring other faculty as they learned the system was another opportunity to reach out and “advertise” the library, its services and resources Providing workshops for faculty helps them be aware of the developments and opportunities available to encourage their students to use the library
In the next part Sandy and Ken will describe ways that we have worked together to enrich their students’ experience with the library and its resources. One of the major ways is by having a librarian be a part of their online courses.
Kenneth Jarvis, Associate Professor, Hospitality, Culinary Arts & Tourism Teaching online classes for about 8 years Have developed 4 online, one hybrid and several web based courses. Have taken several online courses. Have utilized the skills of an embedded librarian in online courses for 4-5 years. I am a mentor to faculty who are developing an online course or are teaching online for the first time.
AACC’s HRM program is statewide designated. Out-of-county students pay in-county tuition rates. The program enrolls students from most counties throughout the state. This increases the need for support offered to students with their learning. As online classes became more and more popular the library enhanced web based resources, offering many databases, e-books, periodicals, etc. But, students still needed personal support and guidance—similar to what they would receive in the library—hence Professor Cone agreed to be part of the learning experience in an online course.
I developed specific assignments in a survey introduction course—using library databases. First, using the library citation guide, students are required to complete a MLA bibliography assignment. Additionally, students are required to write several short papers (related to their career goals) using a specific database resource for each. (Assignment criteria could be supplied to anyone who might want it.)
Professor Cone sends students an email introducing herself and explains how to get a library card and what her purpose is in the class (how she can support students.) She also provides links to apply online for a library card and to a web page which describes the resources available to distance learners.
There is a Library resource discussion forum in the class. Vicki posts there throughout the semester, a couple of weeks prior to assignment due dates, with information specific to each assignment. Each post contains step by step information on how to use resources (including screenshots). These periodic posts enhance the personal touch in the course, rather than robotic posts all at once. (Another example of library/faculty collaboration: English Faculty and Librarians developed a writing college paper guide which many faculty use for consistency.)
In another class, HRM 232, World Culture and Cuisine, students are required to write a research paper, a PowerPoint presentation and a fact sheet—again using specific resources. The library resources are provided in a discussion forum. This class also contains streaming videos that were loaded onto a college server and linked to from within the course in specific units. The librarian who specializes in getting permission to use such videos was instrumental in assisting with this process. Working together with the instructional design team, students now have access to many videos—which they love. As part of a consortium, we are also piloting the use of videos from films.com.
Sandra King, Associate Professor, English and Communications Taught online classes for 11 years Have taken classes online from three different universities Earned a “Teaching at a Distance” certificate Teach public speaking online Worked with Vicki Cone as an embedded librarian for 4-5 years
An embedded librarian is able to assist students directly, from within the online course.
In my sections, Prof. Cone has her own discussion to introduce students to library services, where she gives instructions on how to use these services and guides distance learners to specific resources available to them. She also provides links to excellent resources which match the requirements of my particular research assignment.
Each section has different resources available to match the particular needs of that class. Additionally, this is an area where students can ask questions and get help on a variety of topics concerning research, citation, and writing.
This is so important because if we tell students not to use the resources with which they are often most familiar, they need to know what resources we do want them to use.
It’s ironic, but some students discover how to get a library card and use library services while taking my online class. Sometimes, students need some guidance simply to get started. It’s also very reassuring to online students to know that help is available if they require it. For example, our GoArmyEd students, who may be stationed in Bosnia or Iraq, don’t always have access to a local library.
Library Provides Services Resources Instruction Assistance to students and faculty – wherever they are!
Vicki Cone: [email_address] Ken Jarvis: [email_address] Sandy King: [email_address]
Strategies for Providing
Library Services and Resources
in Online Courses
Annual AFACCT Conference
Session 6.2: January 9, 2009
Vicki Cone, Ken Jarvis, and Sandra King
Anne Arundel Community College
Associate Professor and Information
Resources/Distance Learning Librarian
Almost 3.5 million students were taking at
least one online course during the fall 2006
term; a nearly 10 percent increase over the
number reported the previous year.
The 9.7 percent growth rate for online
enrollments far exceeds the 1.5 percent
growth of the overall higher education
Nearly twenty percent of all U.S.
higher education students were
taking at least one online course in
the fall of 2006.
Sloan Report: http://www.sloan-
Sloan Report (cont.)
Is often a college competency
Is important to accrediting bodies
Enables students to do effective
Increases as students complete
assignments requiring them to find,
evaluate, and properly use information
Is an important life-long skill
Anne Arundel Community College expects students to gain and demonstrate proficiency
in core competencies which encompass general education and essential life skills.
The college is committed to offering experiences that allow students to acquire,
develop and demonstrate growth in these competencies.
The attainment of these competencies provides the foundation for lifelong learning.
AACC Students and Graduates are AmongAACC Students and Graduates are Among
the Best Prepared Citizens and Workers of the Worldthe Best Prepared Citizens and Workers of the World
Know – what kind and how much
Access – effectively and efficiently
Evaluate – find appropriate info from
Use – to accomplish goal
Ethics – use information legally and
Information Literacy Skills
Obtain resources to support student
Provide access to those materials
Offer services to enhance effective
use of those resources
Assist faculty in a variety of ways
Books and other resources
Databases & electronic books
Web pages that describe our services
Librarians Can Help Students
Use the library
Choose appropriate material
Create proper citations
Assist online students when
embedded in the course
Librarians Can Help Faculty
Comply with Copyright & the TEACH
Act (in cooperation with DL staff)
Collaborate on assignments
Find resources that work in DL
Provide other resources and services
for DL faculty
Librarian involvement on college
committees that involve DL
Workshops for faculty
Hospitality, Culinary Arts & Tourism
Supporting Distance Learners
• Hotel Restaurant Management is a
statewide designated program
• This broadens the audience and increases
the demand for distance learning
• Embedding a librarian in the class made
sense; to provide distance learners with the
same quality resources as those on campus
• As the demand for distance learning
increased, library resources expanded
Supporting Distance Learners
• The library has developed “guides” for
many college programs containing
• Students are required to complete an
MLA bibliography assignment using the
• In an introduction course, students
write papers using specific library
Student Support, Another Example
HRM 232, World Culture and Cuisine
Pulling it all Together
This is an amazing collegial effort between
the instructor, the library and the
instructional designers from the Virtual
To support student learning and success
To meet college wide core competencies
English and Communications
Supporting Distance Learners
Online students usually pay fees for
services, but don’t always use them.
They may not know how to get a
library card, access the library
catalogue or databases, or get help
with research questions.
I also mention the library discussion
in the assignment itself. For
example, I tell students to use the
links which Prof. Cone has placed in
the library discussion rather than
sources such as Wikipedia and
Online students feel that they have
their own personal librarian available
to assist them.
Even students who take both online
and on-campus classes benefit
because they don’t always access
library services while on campus.
You are not alone!
Take advantage of your library, its
resources and people
Anne Arundel Community College
(Links to some of the library’s resources are listed
on the next slide.)
Anne Arundel Community
College Library Resources
Library Guides: http://libguides.aacc.edu/
Guide to Citing Sources:
Guide to Writing College Papers:
Library Resources for Distance Learners:
Library Resources for Faculty: