SlideShare ist ein Scribd-Unternehmen logo
1 von 25
Human Resources Management at Starbucks Class Project  Adward, Agustini, Andre, Nara West Coast University-Surabaya-Indonesia
Starbucks Mission Statement ,[object Object]
Starbucks culture ,[object Object],[object Object],[object Object]
6 Principles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Starbucks Foundation ,[object Object],[object Object]
HRM at Starbucks ,[object Object],[object Object],[object Object]
HRM at Starbucks  ,[object Object],[object Object],[object Object],[object Object]
Important things in HRM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HRM ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],06/03/09 Free template from www.brainybetty.com
06/03/09 Free template from www.brainybetty.com STARBUCKS HRM RECIPE
Competitive Capabilities ,[object Object]
Cost  as a Competitive Capability ,[object Object]
[object Object],[object Object],[object Object],Quality  as a Competitive Capability
Time  as a Competitive Capability ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Flexibility  as a Competitive Capability
Training Strategies Adopted ,[object Object],[object Object],[object Object],[object Object],06/03/09 Free template from www.brainybetty.com
“ Treat people like family & they will be loyal & give their all” starbucks keywords
Starbucks rules ,[object Object],[object Object],[object Object],[object Object]
Baristas Principles ,[object Object],[object Object],[object Object]
Starbucks Communication Skills ,[object Object],[object Object],[object Object],06/03/09 Free template from www.brainybetty.com
HR-Basics ,[object Object],[object Object],[object Object],06/03/09 Free template from www.brainybetty.com
[object Object],[object Object],[object Object],Core Competencies
Conclusion ,[object Object],[object Object]
Thank You

Weitere ähnliche Inhalte

Was ist angesagt?

Starbucks Case Study: Operations and Competitive Strategies
Starbucks Case Study: Operations and Competitive StrategiesStarbucks Case Study: Operations and Competitive Strategies
Starbucks Case Study: Operations and Competitive Strategiessadia butt
 
Organizational behavior concepts
Organizational behavior conceptsOrganizational behavior concepts
Organizational behavior conceptsTiffany Chim
 
Starbucks Leadership Development Training
Starbucks Leadership Development TrainingStarbucks Leadership Development Training
Starbucks Leadership Development TrainingMichelle Nielsen, M.A.
 
Starbucks Presentation
Starbucks PresentationStarbucks Presentation
Starbucks PresentationSeth P.
 
Starbucks India marketing strategy
Starbucks India marketing strategyStarbucks India marketing strategy
Starbucks India marketing strategyRahul Jain
 
Starbucks Corporate Culture
Starbucks Corporate CultureStarbucks Corporate Culture
Starbucks Corporate Culturerscalmo
 
Starbucks competitive analysis, dec 2017
Starbucks competitive analysis, dec 2017Starbucks competitive analysis, dec 2017
Starbucks competitive analysis, dec 2017Bachar Souissi
 
Starbucks
StarbucksStarbucks
StarbucksRShrm1
 
Starbucks Consulting Case
Starbucks Consulting CaseStarbucks Consulting Case
Starbucks Consulting Casebcrowle2
 
Starbucks Case Study, SWOT, Internal and External Analysis
Starbucks Case Study, SWOT, Internal and External AnalysisStarbucks Case Study, SWOT, Internal and External Analysis
Starbucks Case Study, SWOT, Internal and External AnalysisHafizullah Mohd Amin
 
Starbucks Business Strategy in India
Starbucks Business Strategy in IndiaStarbucks Business Strategy in India
Starbucks Business Strategy in IndiaVivek Mishra
 
ORGANIZATION DEVELOPMENT IMPLEMENTED IN STARBUCKS
ORGANIZATION DEVELOPMENT IMPLEMENTED IN STARBUCKSORGANIZATION DEVELOPMENT IMPLEMENTED IN STARBUCKS
ORGANIZATION DEVELOPMENT IMPLEMENTED IN STARBUCKSIndiran K
 
Assignment on MNC's company-Starbucks
Assignment on MNC's company-StarbucksAssignment on MNC's company-Starbucks
Assignment on MNC's company-StarbucksWafeeqa Wafiq
 
Case study on Starbucks
Case study on StarbucksCase study on Starbucks
Case study on StarbucksShubham Singh
 

Was ist angesagt? (20)

starbucks
starbucksstarbucks
starbucks
 
Starbucks Case Study: Operations and Competitive Strategies
Starbucks Case Study: Operations and Competitive StrategiesStarbucks Case Study: Operations and Competitive Strategies
Starbucks Case Study: Operations and Competitive Strategies
 
Org Beh Starbucks Rough
Org Beh Starbucks RoughOrg Beh Starbucks Rough
Org Beh Starbucks Rough
 
Organizational behavior concepts
Organizational behavior conceptsOrganizational behavior concepts
Organizational behavior concepts
 
Starbucks Leadership Development Training
Starbucks Leadership Development TrainingStarbucks Leadership Development Training
Starbucks Leadership Development Training
 
Starbucks Presentation
Starbucks PresentationStarbucks Presentation
Starbucks Presentation
 
Howard schultz and starbucks
Howard schultz and starbucksHoward schultz and starbucks
Howard schultz and starbucks
 
Stakeholder Analysis, September 2011
Stakeholder Analysis, September 2011Stakeholder Analysis, September 2011
Stakeholder Analysis, September 2011
 
Starbucks India marketing strategy
Starbucks India marketing strategyStarbucks India marketing strategy
Starbucks India marketing strategy
 
Starbucks case study
Starbucks case studyStarbucks case study
Starbucks case study
 
Starbucks Corporate Culture
Starbucks Corporate CultureStarbucks Corporate Culture
Starbucks Corporate Culture
 
Starbucks competitive analysis, dec 2017
Starbucks competitive analysis, dec 2017Starbucks competitive analysis, dec 2017
Starbucks competitive analysis, dec 2017
 
Starbucks
StarbucksStarbucks
Starbucks
 
Starbucks Consulting Case
Starbucks Consulting CaseStarbucks Consulting Case
Starbucks Consulting Case
 
Starbucks Case Study, SWOT, Internal and External Analysis
Starbucks Case Study, SWOT, Internal and External AnalysisStarbucks Case Study, SWOT, Internal and External Analysis
Starbucks Case Study, SWOT, Internal and External Analysis
 
Starbucks Business Strategy in India
Starbucks Business Strategy in IndiaStarbucks Business Strategy in India
Starbucks Business Strategy in India
 
ORGANIZATION DEVELOPMENT IMPLEMENTED IN STARBUCKS
ORGANIZATION DEVELOPMENT IMPLEMENTED IN STARBUCKSORGANIZATION DEVELOPMENT IMPLEMENTED IN STARBUCKS
ORGANIZATION DEVELOPMENT IMPLEMENTED IN STARBUCKS
 
Starbucks
StarbucksStarbucks
Starbucks
 
Assignment on MNC's company-Starbucks
Assignment on MNC's company-StarbucksAssignment on MNC's company-Starbucks
Assignment on MNC's company-Starbucks
 
Case study on Starbucks
Case study on StarbucksCase study on Starbucks
Case study on Starbucks
 

Ähnlich wie Human Resources Management

QTNNL_Group3_B20E.pdf
QTNNL_Group3_B20E.pdfQTNNL_Group3_B20E.pdf
QTNNL_Group3_B20E.pdfPhu Nguyen
 
Employee Retention Part 2 2015
Employee Retention Part 2 2015Employee Retention Part 2 2015
Employee Retention Part 2 2015Roy Barker
 
Unlocking Success: The Key Role of Employer Branding in Top Talent Recruitment
Unlocking Success: The Key Role of Employer Branding in Top Talent RecruitmentUnlocking Success: The Key Role of Employer Branding in Top Talent Recruitment
Unlocking Success: The Key Role of Employer Branding in Top Talent Recruitmentguptashubhangi00
 
Quality Improvement In Supervision And Hiring
Quality Improvement In Supervision And HiringQuality Improvement In Supervision And Hiring
Quality Improvement In Supervision And HiringRosa West
 
Customer Service in FM
Customer Service in FMCustomer Service in FM
Customer Service in FMShamba Sarkar
 
HUMAN RESOURCE AS A BRAND
HUMAN RESOURCE AS A BRANDHUMAN RESOURCE AS A BRAND
HUMAN RESOURCE AS A BRANDKunal Khamesra
 
Marketing Brochure Scotland 2015
Marketing Brochure Scotland 2015Marketing Brochure Scotland 2015
Marketing Brochure Scotland 2015Ross Toner
 
Starbuckspowerpoint 111031081828-phpapp01
Starbuckspowerpoint 111031081828-phpapp01Starbuckspowerpoint 111031081828-phpapp01
Starbuckspowerpoint 111031081828-phpapp01Annie1199
 
Company’s Culture Defining The Bar For Customer Experience
Company’s Culture Defining The Bar For Customer ExperienceCompany’s Culture Defining The Bar For Customer Experience
Company’s Culture Defining The Bar For Customer ExperienceeTailing India
 
Glenbrook Learning Recognition
Glenbrook Learning RecognitionGlenbrook Learning Recognition
Glenbrook Learning RecognitionAlex Cloutier
 
Overall CommentsGood continuation from your first Assessment Kh.docx
Overall CommentsGood continuation from your first Assessment Kh.docxOverall CommentsGood continuation from your first Assessment Kh.docx
Overall CommentsGood continuation from your first Assessment Kh.docxkarlhennesey
 

Ähnlich wie Human Resources Management (20)

Hrp
HrpHrp
Hrp
 
QTNNL_Group3_B20E.pdf
QTNNL_Group3_B20E.pdfQTNNL_Group3_B20E.pdf
QTNNL_Group3_B20E.pdf
 
Employee Retention Part 2 2015
Employee Retention Part 2 2015Employee Retention Part 2 2015
Employee Retention Part 2 2015
 
Unlocking Success: The Key Role of Employer Branding in Top Talent Recruitment
Unlocking Success: The Key Role of Employer Branding in Top Talent RecruitmentUnlocking Success: The Key Role of Employer Branding in Top Talent Recruitment
Unlocking Success: The Key Role of Employer Branding in Top Talent Recruitment
 
Quality Improvement In Supervision And Hiring
Quality Improvement In Supervision And HiringQuality Improvement In Supervision And Hiring
Quality Improvement In Supervision And Hiring
 
Starbucks
StarbucksStarbucks
Starbucks
 
Customer Service in FM
Customer Service in FMCustomer Service in FM
Customer Service in FM
 
Case study
Case studyCase study
Case study
 
Developing Your Employer Value Proposition
Developing Your Employer Value PropositionDeveloping Your Employer Value Proposition
Developing Your Employer Value Proposition
 
HUMAN RESOURCE AS A BRAND
HUMAN RESOURCE AS A BRANDHUMAN RESOURCE AS A BRAND
HUMAN RESOURCE AS A BRAND
 
Marketing Brochure Scotland 2015
Marketing Brochure Scotland 2015Marketing Brochure Scotland 2015
Marketing Brochure Scotland 2015
 
Sapumal Career Portfolio
Sapumal Career Portfolio Sapumal Career Portfolio
Sapumal Career Portfolio
 
Career Portfolio
 Career Portfolio Career Portfolio
Career Portfolio
 
Starbuckspowerpoint 111031081828-phpapp01
Starbuckspowerpoint 111031081828-phpapp01Starbuckspowerpoint 111031081828-phpapp01
Starbuckspowerpoint 111031081828-phpapp01
 
Hr Practices
Hr PracticesHr Practices
Hr Practices
 
Company’s Culture Defining The Bar For Customer Experience
Company’s Culture Defining The Bar For Customer ExperienceCompany’s Culture Defining The Bar For Customer Experience
Company’s Culture Defining The Bar For Customer Experience
 
HeadHunters Presentation
HeadHunters PresentationHeadHunters Presentation
HeadHunters Presentation
 
Glenbrook Learning Recognition
Glenbrook Learning RecognitionGlenbrook Learning Recognition
Glenbrook Learning Recognition
 
HR for education - Recruitment
HR for education - RecruitmentHR for education - Recruitment
HR for education - Recruitment
 
Overall CommentsGood continuation from your first Assessment Kh.docx
Overall CommentsGood continuation from your first Assessment Kh.docxOverall CommentsGood continuation from your first Assessment Kh.docx
Overall CommentsGood continuation from your first Assessment Kh.docx
 

Mehr von adward

Classproject
ClassprojectClassproject
Classprojectadward
 
classproject
classprojectclassproject
classprojectadward
 
Bscclassproject
BscclassprojectBscclassproject
Bscclassprojectadward
 

Mehr von adward (7)

Classproject
ClassprojectClassproject
Classproject
 
Pa2
Pa2Pa2
Pa2
 
Pa1
Pa1Pa1
Pa1
 
classproject
classprojectclassproject
classproject
 
Cp2.1
Cp2.1Cp2.1
Cp2.1
 
Cp2.2
Cp2.2Cp2.2
Cp2.2
 
Bscclassproject
BscclassprojectBscclassproject
Bscclassproject
 

Kürzlich hochgeladen

Kenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith PereraKenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith Pereraictsugar
 
International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...ssuserf63bd7
 
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort ServiceCall US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Servicecallgirls2057
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Anamaria Contreras
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCRashishs7044
 
Darshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdfDarshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdfShashank Mehta
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024Adnet Communications
 
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckPitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckHajeJanKamps
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMintel Group
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menzaictsugar
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfRbc Rbcua
 
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCRashishs7044
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesKeppelCorporation
 
Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Americas Got Grants
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607dollysharma2066
 
8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCRashishs7044
 
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Peter Ward
 

Kürzlich hochgeladen (20)

Kenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith PereraKenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith Perera
 
International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...
 
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort ServiceCall US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
 
Darshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdfDarshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdf
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024
 
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckPitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 Edition
 
Call Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North GoaCall Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North Goa
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdf
 
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 
Corporate Profile 47Billion Information Technology
Corporate Profile 47Billion Information TechnologyCorporate Profile 47Billion Information Technology
Corporate Profile 47Billion Information Technology
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation Slides
 
Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
 
8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR
 
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...
 

Human Resources Management