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Embracing Technology  as a Nonprofit: 5 Easy Steps Adam Johns Account Executive, eTapestry Division of Blackbaud 9/9/09
What is our history? ,[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
How is the Economy Affecting Giving? Image Source: http://www.emu.edu.tr/mbalcilar/econconference/index_files/global-economy_0.jpg
How is the Economy Affecting Giving? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Rules Still Apply (It’s all about relationships… not technology)
Web Site Optimization ,[object Object],[object Object],[object Object],[object Object]
Web Site Optimization: Before, After, and After!
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Keys to Building a Successful Web Site
 
 
 
Google Grant/Sponsored Links—How to increase your web presence/visibility
They’re at your website, now what do they do? ,[object Object],[object Object],[object Object],Your goal – to get something from them!
Keep it simple & Make Integration a Focus Constituent Website Gather Information Use Email Database Database
Do you have an Online/Social Media Strategy? Google Adwords Media & PR E-mail Campaigns Social Networks Integration with Direct Mail Banner Ads on Homepage, Blog and eNewsletter
What is Social Media? ,[object Object],[object Object],[object Object]
 
 
Food for Thought…. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
YouTube! ,[object Object],[object Object],[object Object],[object Object]
April 2009 Data comScore Video Metrix Service ,[object Object],[object Object],[object Object],[object Object],[object Object],Source: BrightRoll
Video is a  Magnet for Your  Web Site! “Most viral video of all time!”  Could her story be told in any  other manner as strongly?
 
 
Real Life Example…. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The Results…
YouTube Takeaways… ,[object Object],[object Object],[object Object],[object Object]
FACEBOOK ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FACEBOOK Users
FACEBOOK Pages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FACEBOOK Pages Cont… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FACEBOOK Pages Cont… ,[object Object],[object Object],[object Object]
 
FACEBOOK Takeaways… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Flickr, Podcasts, Message Boards, Blogs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
 
 
The Power of Twitter
Social Networks: Hints for Success ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Real Life Story via the “New York Times”…
“ Web Site Story Continued” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“ Web Site Story Continued” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
charity: water ,[object Object],[object Object],[object Object],[object Object],Communicating daily w/ 500,000+ followers!
 
[object Object],Ecommerce / Online Giving Personal Fundraising Shopping Cart
Ecommerce & Online Giving ,[object Object],[object Object],[object Object],[object Object],[object Object]
Ecommerce & Online Giving ,[object Object],[object Object],[object Object]
Ecommerce & Online Giving ,[object Object],[object Object],[object Object],[object Object]
Ecommerce & Online Giving
Online Giving with Recurring Gifts ,[object Object],[object Object]
Online Giving with Recurring Gifts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Matching Gifts ,[object Object],[object Object],[object Object]
Personal Fundraising ,[object Object],[object Object],[object Object]
Personal Fundraising ,[object Object],[object Object],[object Object],Source: Kintera
Personal Fundraising ,[object Object],[object Object],[object Object]
Shopping Cart ,[object Object],[object Object],[object Object],[object Object]
Shopping Cart ,[object Object],[object Object]
Where does the information go?  ,[object Object],[object Object],[object Object],[object Object]
Constituent Relationship Management
Relationships ,[object Object]
Reporting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reporting How do this year’s donors compare to last year’s?
Database = Fundraising Tool ,[object Object],[object Object],[object Object],[object Object]
On the Road ,[object Object],[object Object],[object Object],What needs do your organization have for accessing your development database?
Communications ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Today’s Supporter
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Sources: MarketingSherpa, Nonprofit Times, ClickZ, Wired, Blackbaud Key Facts and Figures
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Grow Your List Online ,[object Object],[object Object],[object Object],[object Object]
Grow Your List Offline ,[object Object],[object Object],[object Object],[object Object]
Now that I have permission… ,[object Object],[object Object],[object Object],[object Object]
Why Segmentation is Important ,[object Object],[object Object],[object Object],[object Object]
How to be a Good Sender ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How Important is that Header? ,[object Object],[object Object],[object Object],[object Object]
Use Landing Pages to Increase Conversions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Example Landing Page
 
 
 
Designing for Mobile Devices ,[object Object],[object Object],[object Object],[object Object],[object Object],email (html)
A Few Email Design & Usage Tips ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
What Now? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What Now? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What Now? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What Now? ,[object Object],[object Object],[object Object],[object Object]
What Now? 1. How do we stack up? 2. Written Plan 3. Continuous Evaluation of Tools/Technology 4. Have FUN
Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions?
Thanks! ,[object Object],[object Object],[object Object]

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Sept Presentation 2009 Philadelphia

Editor's Notes

  1. Economy a hot button now Open the floor for opinions on how the economy has affected overall giving
  2. Economy a hot button now Principles of Fundraising have not changed Studies show that people are still giving As an organization, you must be willing to adapt and change the way you are connecting with donors/potential donors To audience: Have you stopped giving? Have you changed the way you give?
  3. segue ----To audience: Where is the first place you go to find information about any topic?
  4. If you build a website, will anyone come? Having a website is first priority Key steps to building/maintaining a successful website
  5. To audience: Have you all heard of Google Analytics? eTapestry web services inserts this into every page we build & suggests that our customers use this info
  6. points you to a wide variety of activities that you can do yourself to increase the number of places your business will be found online; organizes those activities with a convenient online to-do list so you can structure your work; provides automated reports to measure your progress.
  7. How many of you have typed your name into Yahoo or Google??
  8. Now they are the creators of content
  9. To audience: Does anyone have a strategy when it comes to online/social media?
  10. Growth of Twitter – we’ve talked about it for years!
  11. Where have we come in 10 years? It used to be a one-way electronic “brochure” of information. Now, it’s engaging people, influencing action, etc.
  12. Perception of Social Media has changed – everyone is using it! You cannot ignore the potential outreach (Google is #1) (Yahoo #2)
  13. Provides a strong avenue for your organization to broadcast testimonials and describe how you are serving the community
  14. Viral Effect Video can elicit emotion Testimonials
  15. Phenomenon To audience: Who HASN’T heard of Susan Boyle?
  16. To Audience: Have you heard of Broadcast your cause? Specifically built for Nonprofits
  17. Catholic Relief Services
  18. A week later, they changed the Subject Line (gave sense of urgency) Added hotspot text (taking end-user back to online giving page) Added emotional video appeal (Only a link to the video – on Youtube) Raised $112K
  19. Continuously changing content of the letter Multi-channel communications (Facebook – “keep an eye out for our e-mail”)
  20. Difference between Personal Page & Organizational/Cause Page
  21. PODCASTS! Who does these?? The neat thing about these is that you can take a good look at these, and borrow some ideas.
  22. Msg boards. Driving traffic to your website. Letting people discuss how breast cancer has affected their life or their loved ones. We happen to have a division of eTapestry that can help you with doing this.
  23. Guy was a nightclub director – over indulging in the lifestyle and one day decided to found an organization “Charity: Water” which allows donors to sponsor wells in 3 rd world countries
  24. Started the org on a Social Network platform Used the same tools they were using as a nightclub
  25. Give donors the ability to see tangible results (Google Earth)
  26. Masters of communicating with supporters
  27. Interactive Tweeting on website – the reach was amazing/innovative
  28. Done with a limited staff size
  29. segue SLIDE INTO eComm/Integration w/ your website (CUSTOMIZE PER YOUR TERRITORY IF POSSIBLE)
  30. Katie’s last slide is a segue right into mine… ecommerce and social media (tips for connecting with donors)
  31. Use customer as testimonial (if they are using eCom)
  32. Change the page by where you go for the seminar.
  33. Information flows into database seamlessly & in real-time Future gifts, contacts, and reminders can start to be tracked immediately. Can function as a virtual terminal onsite during events (School on Wheels story)
  34. Story Idea: Riley or Make-a-wish radio-a-thons
  35. Coming back to the viral concept
  36. To audience: Does anyone sell items/tickets on your website?
  37. How would you continue the relationship with this constituent?
  38. Jay’s major giving at Butler story.
  39. What information do you want to know “at a glance” about one of your constituents?
  40. Does your organization track relationships in your “database” now?
  41. segue: H
  42. Something tangible – a plan of attack you can take home and use