Fusion eSolutions was established in 2005 to meet the growing demand for IT and support services. The company focuses on reliability and only offers services where they can compete with or outperform the best providers. Fusion provides superior quality custom software development and business process outsourcing through its people, processes, and technology. It forms strong partnerships with clients and seamlessly integrates its capabilities. Fusion's mission is to contribute to customer success by providing best-in-class solutions, and its values include respect, transparency, customer satisfaction, and continuous improvement.
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Fusion eSolutions Provides Top IT Services and Consulting
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2. The term “FUSION” essentially means combining multiple objects/parties/processes/entities to form something new. This is exactly why in the year 2005, FUSION was established to serve the rapidly growing demand for I.T and Support Services. The people behind FUSION were and are obsessed with one single word - “reliability”. The idea was to establish the FUSION name reminiscent with quality and reliability. We never project ourselves as a one stop shop offering everything. Instead our focus is on offering only those services wherein we are sure that whatever we bring on the table would either compete with the best or overtake them. The Fusion eSolutions Difference When it comes to global sourcing, Fusion eSolutions has set-and continues to meet-a higher standard through: Superior Quality.Fusion eSolutions's superior people, processes, and technology are the foundation of our world-class custom software development and business processing outsourcing (BPO) services. Exceptional Ease of Doing Business. Fusion eSolutions's highly transparent approach never leaves you guessing. Fusion eSolutions continuously communicates and collaborates—ensuring that your project flows smoothly and your goals are always met. Proven Partnership. Fusion eSolutions forms a strong partnership with every client. Seamlessly integrating our capabilities into your day-to-day operations, we become as invested in your success as you are. The Fusion eSolutions Mission To contribute to our customers' success by providing the best in class people, process and solutions. Fusion eSolutions’s Core Values From corporate strategy to day-to-day operations, everyone within Fusion eSolutions works tenaciously to support our clients' success. To guide our decisions and actions, we adhere to our "R.O.C.K." company values: Respect for the Individual. At Fusion eSolutions, we treat everyone—employees, customers, and vendors — with respect and professionalism. Open and Transparent Environment. Our culture promotes fairness in action, free flow of ideas, outside-the-box thinking, and an ideal blend of self-expression and teamwork. Customer Satisfaction. In decisions and actions large and small, we always put our customers' needs before our own. We aren't ashamed to admit that we're obsessed with honoring our commitments and satisfying our customers. Kaizen - Continuous Improvement. Day after day, we continuously seek opportunities to enhance our services and ourselves. We aim for betterment at the individual and organizational level—all with a goal of delivering groundbreaking results to our clients. About Us
3. Focus on Services and help desk support Global initiatives establishment in UK & USA Service Oriented Center in Orlando, USA Identification of Cloud Computing as being the next growth driver in the Technology Landscape. FUSION forms a core team to provide Enterprise Level IT Consulting to Small & Medium Businesses to help them migrate to Cloud Platform Focus on industries like Advertising & Media, Finance & Insurance, Health Care, Hospitality & Travel Strategic Initiatives Expertise - ecommerce applications, Enterprise application Integration, Client Server technology, Database Expertise, Mobile Computing & Web technologies Establishment of another SBU to offer Virtual Assistant Services to serve the US & other English speaking countries Global Initiatives Establishment in India – Udaipur Software development center with an infrastructure to support custom software development Strategic Initiatives IT Consulting, Custom Design, Development and Deployment of software applications Applications and Call center Solutions Service Offering skill Legacy system migration, offshore software products, User interface enhancement Strategic Initiatives Expertise - Content Management Systems, System programming, Workflow applications Identification of Online Social Media Research as being a growth driver . Establishment of an SBU dedicated to serve this market named CheckBuzz Milestones
4. 9000 sq. ft. of Carpet Area 55 KVA Generator - 2 No’s 30 KVA UPS 3 Win 2008/2003 Servers 24 Hours Security ISO :27001 Compliant Security Measures (HIPPA Compliance Underway) 20 Mbps Redundant bandwidth RemoteData backup Hardware Partner : Dell Microsoft ISV Partner Remote Surveillance Data Redundancy Measures Earthquake proof construction Bare minimum Carbon footprint Infrastructure
7. Business Process Outsourcing Fusion eSolutions empowers organizations with cost-efficient, innovative, and cutting-edge business solutions. Our domain-rich expertise, technological prowess, and extensive delivery capabilities enable us to deliver unmatched value and unrivalled quality to a wide variety of organizations. We leverage world-class infrastructure, processes, and people to help our clients. Find below our Forte of services: Research and Participation In Strategic Blogs and Forums Article Marketing Directory Submission Press Releases Monthly Reports Blog Link Building Classified Ad Sites Posting Data Entry Services Data Processing Services Healthcare Services Video Marketing Inbound Call Center Services Social Bookmarking Research & Processing Services Offerings
8. Consulting: IT Consulting High impact consulting services to achieve exceptional results Fusion eSolutions professional consulting service provides business values for our customers through technology transformation that increases competitive advantage, customer loyalty and improves business performance. Our technical consultants provide exceptional technology solution based on evolving technologies to solve customer's critical business issues. Our IT consulting services make information technology to work for customers to solve their business problems. Delivering high value business results Creating value through exceptional consulting relationship and consulting skills Expert consultants and innovative methodology will help in leveraging the existing IT infrastructure & technology in new ways. Fusion eSolutions helps the organization to be responsive to the growing business demands by providing versatile and flexible technology solutions. Innovative frameworks and methodology provides value-added service to the clients. High value consultants will help the client to integrate the business strategy with technology to meet their business objectives. Solutions that deliver more than expected Consulting solution offerings are enterprise architecture services, service oriented architecture services, information security consulting, IT infrastructure consulting, and systems management consulting. Fusion eSolutions’s IT consulting services include: Business Continuity and Disaster Recovery IT Infrastructure (assessment, design and optimization through consolidation, virtualization, integration and automation) Enterprise Architecture (EA) and Service Oriented Architecture (SOA) IT Strategy and IT Governance Information Security IT Compliance and Standardization (Governance, Risk and Compliance: GRC) Offerings
9. Consulting: Business Strategy Consulting How do you create sustainable growth for your business, overcome significant obstacles and retain your all-important customers? You know your business better than anyone else, but at times a business needs analysis from the outside looking in. As you seek the ultimate success and profitability of your company, Fusion eSolutions’s Business Strategy Consulting services work alongside to help fully optimize your businesses processes - from an IT perspective as well as the interfacing of the various departments within your company and the detailed ways they work together. Acquisitions, mergers or divestitures may also be on your horizon, so it’s critical to master the IT component of the business in order to present a cutting-edge value proposition. Efficiency, organization, and forward-thinking internal processes must be in place to prove the best possible ROI. How does Fusion eSolutions help with this? By learning your business and your overall objectives, and deploying what we do best, with your company’s ultimate success as our goal. Here’s our approach: Explore and conduct an in-depth examination of your business Evaluate and fully assess your current computer and network environment, considering how each part of your IT infrastructure works within the bigger picture of your company Identify and prioritize any necessary IT improvements and suggested upgrades based on specific business problems or to streamline existing processes between departments and/or vendors Plan for the short, medium and long-term goals with cost-effective IT solutions while recognizing potential vulnerabilities Execute your approved solution with minimal disruption to your business Guide and monitor how technology advances mesh with your short-term and long-term plans, keeping your systems current so that you can continue to meet your goals. Offerings
10. Development: .Net Application Development Fusion eSolutions provides a broad, deep spectrum of technology services to help organizations translate their strategic business agendas into IT initiatives and solutions that measurably improve performance. We combine deep technology expertise and industry-specific insights into how technology impacts people and processes to deliver solutions that help clients achieve business outcomes with agility, speed and certainty. Fusion eSolutions with proven competencies in custom software development solutions, data management solutions and mobility solutions. Fusion eSolutions maintains strategic focus on and corporate commitment to the Microsoft .NET platform for product development — from building new software products to enhancing or migrating existing ones. Fusion eSolutions has designed, developed and maintained a large number of rich internet applications, complex business applications as well as Windows applications by leveraging .net application development expertise. Our team has amassed extensive knowledge and experience in .NET tools and languages, as well as .NET-based architectures, servers, and web services. Fusion eSolutions’s offshore software development .NET team has the right mix of Microsoft certified developers, architects, designers, project managers and QA for .NET application development. Fusion eSolutions can help you: Design and develop scalable, secure and configurable .NET Desktop and Web applications Modernize existing legacy applications using .NET Application Development framework Migrate / Reengineer web and desktop applications to .NET Develop distributed applications using .NET web services and SOAP Develop .NET Mobile/PDA Applications .NET Application Integration .NET Application Maintenance and Enhancement Offerings
11. Development: Migration & Re-engineering Fusion eSolutions’s application migration and reengineering services help our clients transition their mission critical application and productions from legacy platforms to newer, state-of-the art technologies. Using our proven methodology, best practices and tools, we successfully migrate and reengineer customer legacy applications. We add value by providing contemporary, web- based graphical user interface for modernizing legacy with our in-depth knowledge of emerging technologies and third party tools. Our clients take advantage of our highly skilled offshore software development team at cost efficient rates. Migration Services By migrating your legacy products from older legacy technologies, to new state-of-the-art platforms, your custom software products will benefit from improved integration capabilities, faster acceptance in the market and increased scalability. We routinely assist ISVs in bringing their longstanding—and successful—products on to the Microsoft .NET platform. Fusion eSolutions’s migration services portfolio includes: Offerings
12. Development: Website Design & Development Website Design & Development Fusion eSolutions caters to a wide range of web design needs; from delicate personal web site to complete online presence for large scale corporate companies. Taking advantage of the most advanced technological tools, we are poised to provide you with creative design that is distinctive, world standard, professional, user-focused and easy to navigate. A well-balanced website is what we aim for with the following qualities in mind: Effective general layout Efficient use of space User friendly navigation Compatible Color theme Productive user interactivity We fully appreciate the fact that in a highly competitive biz world a well designed web site can act as a strong and effective marketing tool for your company. Working closely with your ideas and necessities coupled with extensive research and industry knowledge Fusion eSolutions turns a simple web design from a mere presentation to powerful business tool. If you already have a design and want to convert that to a complete web site, Fusion eSolutions can help. We provide PSD to HTML conversion service at an affordable rate and quick turn around. Development Strategies Tableless Full CSS design Web 2.0 design implementation, in line with current design trend and industry standards Compliance with W3C standards: XHTML 1.0 or HTML 4.01., CSS 2.1 standard Use of Javascript frameworks and libraries like MooTools, Jquery, Prototype etc. Elegant use of Flash when appropriate Offerings
13. Development: Website Design & Development Website Redesign, Maintenance and Support: In today's world it is not enough to just have a website; the competition is fierce and experts agree that website performances should be evaluated constantly and the site's design and functionality refined, updated and improved on a regular basis in order to keep up with the competitors. You may already have a web site that is not performing as you originally intended, or may be experiencing problems and s riddled with bugs and dead links. Whether they are design related problems or coding we can help you by giving your online venture a facelift and adding new exciting features. If you already have a web site and want someone else to maintain and update the site on a regular basis, we can help you. We can work with existing web site layout, format, structure and file organization and implement updates as required. We can help you with suggestions on how to make the best of your web sites. How to improve, bring users to the site and convert them to paying customers. Whether it is new, advanced features and functionality, content update, or an eye catching face lift your website need in order to enhance your online image, you require our website redesign services. If a thorough overhaul of your website is what you need, keep in mind that your visitors need a look, as well as a persuasive message. And Fusion eSolutions can provide just that. Rationality of screen density, effective information presentation and directional sense Cross Browser Support for IE, Mozilla, Opera, FireFox, Netscape, Safari and others Use of single CSS file to define overall color theme and style definitions Intuitive navigation system Offerings
14. Cloud Consulting In today's challenging business environment, it is imperative that IT leaders find solutions that can help with lowering capital expenses, driving cost down and yet improve IT effectiveness. Cloud computing represents an incredible business opportunity. However, it also means a significant makeover of your current IT department, operations, resources, IT infrastructure, datacenter and programming models. Through business expansion, contraction, spinoffs, mergers and acquisitions, your IT environment has become increasingly complex. This complexity drives up cost and lowers productivity, seriously impacts business competitiveness Fusion eSolutions can help you Navigate through the Cloud Hype If you want to meet your IT challenges by leveraging the benefits of cloud computing services, Fusion eSolutions is the best place to start. With more than 10 years of hands-on experience in IT outsourcing and innovation, Fusion eSolutions understands how to assess your needs, from both a business and technological perspective. Fusion eSolutions offers an array of services through its Cost Optimization practices that will help you assess, optimize, and consolidate your IT resources. You will then be able to make the move through a realistic assessment to see how Cloud Computing System can meet your requirements for today, tomorrow, and beyond. Savvy IT leaders are turning to the "cloud" to solve of their IT complexities. The cloud offers opportunities to leverage new productivity-enhancing applications quickly, lower ownership costs by moving CapX to OpX, manage operational risk, and better allocate internal IT resources. Services Cloud Strategy and Adoption Cloud Builder Cloud Services Aggregation and Migration Cloud Services Orchestrator Cloud Applications Builder Cloud Sustenance Services Partners Offerings
15. Social Media Services Checkbuzz(a social media service providing arm of Fusion eSolutions)was born of a media sensing project in 2007 to provide data analytics to a UK based company. Once the project was on the go, we realized we could turn this promising knowledge into a much larger opportunity. We are a media technology company fanatical to the delivery of leading edge web monitoring. Since early 2007, we maintain a strong commitment to research and development. Our Technology team shares a common background in artificial intelligence and information theory. Social Media Measurement Many companies want to take pleasure in the payback of social networks but aren't sure how to manage conventions. Who should get access? What conversations should be encouraged? How can I see how the sites are being used? CheckBuzz Media Measurement & Analytics gives you power, visibility and insights you need to assertively open up access to social networking sites. Let’s look at the various solutions your brand has in hand under Media Measurement & Analytics : Social Media Consulting CheckBuzz Social Media Consulting fetches an influential double-punch of tech knowledge public relations and valuable communication technology to your organization's Web marketing plan. Social Media Consulting Workflow : CheckBuzz can help you prepare and execute a Social Media Marketing Plan by Tactical brainstorming Is this even the right course for you? What you need to know about social media? Defining success in the Social Web world? Connecting you with good online and book resources Teaching online culture Blog set up and content alliance Build a presence on social web sites Consulting on how to monetize your activity Cross promotion, within reason, of video/audio resources you may already have Design for exquisiteness versus design for leisure versus design for sales Launch Intellact Brand Reputation Intellact Disaster Intellact Campaign Intellact Trends Intellact Engage Intellact M&U Intellact Offerings
16. Social Media Marketing (SMM) & Optimization Social Media Marketing Services Positioning your business on social networks to improve online brand visibility, brand protection / reputation management, leads and /or sales generation and increase quality inbound links. Some of the major Social Media Marketing services Check Buzz offers are: Social media audit Social media optimization Optimized blog development, design, maintenance and promotion Brand management using social media monitoring Social media profile creation and management (Twitter, Facebook, YouTube, Flickr etc.) Community building and monitoring LinkedIn Direct Ads Facebook Advertisement Social bookmarking Social media distribution: leveraging social channels besides the regular channels to promote press releases and newsworthy content Social Media Optimization Services A set of services which enhance the usability of your site using integration with social tools and application; improve site likability; allow easy sharing of site content on popular social sites; increase visibility on custom and niche search engines (Technorati etc.); easy tracking of updates on your website; encouraging discussions on your site and a whole lot more. Our optimization services make you Get experience with the increased site traffic Build more and more consumer groups Provide back links to the website Research more forums pertinent to your offerings Engage readers with propelling content and reviews Post updates and events about your business Offerings
17. Hybrid Model Dedicated Development Center Model In this model a major portion is on a fixed price basic at the same time resources are deploys on a time and materials pricing basic. Adopting such a model enables the client to maximize their budgets without compromising any aspect of the project itself. A dedicated development center, which is an extension of the customer's software engineering facility. The customer pays fixed monthly rate for the team. Time & Material Model Fixed Price Model Under this model we define the business model & work hand in hand with our client for end-to-end execution of project. The client pays a fixed hourly rate. At times once the scope is frozen the time and material project also gets converted to the fixed price model. The customer pays a pre-negotiated fixed price for the complete project, which is linked to well-defined deliverables. For any change in scope a predefined fixed hourly rate agreed at the initial stage of start of project is paid. The model is basic used when the scope of work is clear Business Model
18. Competitive pricing and risk sharing (dedicated/Incentive/royalty model) Speed & agility (response time) Local language, local culture, local responsibility, local guarantee, global quality & competitive pricing We demonstrate a partner relationship as against vendor Alignment by the entire client management and operations team with client’s business Minimal turn-around time for issue resolution Rapid communication Flexible in adopting to the client’s needs and be able to meet SLAs. Satisfied clients globally Consistent growth & performance Proximity to skilled manpower source Established work execution & delivery process Global Presence Skilled IT Professionals State-of-the-art infrastructure Proven development model Multi-Cultural & Multi-Location Understanding Share the risks involved in development. Seek resources not available in-house Free up non-capital resources for other in-house projects. Gain a fresh and new perspective on a stalled project Localize existing software for use in other countries & markets. High quality and cost-effective solution. Extensive domain knowledge, easy access to a large pool of talent US base development as well as management team. Flexible to work with the needs of the client Advantages
19. Managing complex software development projects is about efficient utilization of resources, risk management, accurate estimation of budgets and timelines, experienced selection of appropriate technologies, and scheduling feature development to meet time-to-market requirements. Quality We take every care to ensure that the software we build satisfies our client's requirements. The only way to ensure that is to perform quality assurance throughout the software lifecycle. We typically involve a lead quality engineer in the early phases of a project to participate in requirements elicitation and analysis, to ensure that our quality assurance team understands the business objectives and the detailed requirements. Development Methodology Managing complex software development projects is about efficient utilization of resources, risk management, accurate estimation of budgets and timelines, experienced selection of appropriate technologies, and scheduling feature development to meet time-to-market requirements. Risk is a reality in every project; Fusion eSolutions iterative methodology for software development is designed specifically to mitigate risk. Project Management In any outsourced project, establishing the most effective project management is crucial. That is the reason why we take utmost care in assigning a project manager to a project. In some cases, the project manager is local to the client and works closely with the client liaison(s) throughout the project lifecycle. In others, we assign a project manager in our offshore office to correspond with the project manager from the client side. Project Confidentiality We understand the importance of IP and secrecy of our clients' confidential information. We see this as the critical element for maintaining a long-term relationship with our clients. We are committed to protecting customer IP throughout the project cycle. Security Policy Fusion eSolutions security policy is aimed at maintaining greater levels of physical and information security. Physical Security Data Access Security Network Security Voice Calls Security Methodology
20. Fusion eSolutions maintains an Offshore Development Center (ODC) in India essentially to provide cost-effectiveness to its Partners and Clients around the globe. Fusion eSolutions approach is to have a pool of specialized multi-disciplinary resource available to its Clients on a dedicated or as-needed basis. Fusion eSolutions organizes and manages the team, supervises the project life cycle and constantly trains and keeps the Team updated with the latest development concepts and technologies. Fusion eSolutions maintains the intellectual talent to meet the explicit business objectives and growing needs of its individual Client. Fusion eSolutions ODC acts as a virtual extension for the Client. Global Delivery Model Fusion eSolutions flexible approach to global software delivery offers clients two model options, based on your organizational requirements. Many clients choose to engage with us in a pure offshore development model. In other cases, we deploy staff to your location. These individuals then provide on-site coordination and management, helping oversee collaboration with offshore development resources. Pure Offshore Model Onsite - Offshore Model Why Outsourcing to India? Outsourcing brings strategic value to companies through: Reducing costs Focus on core business Improved service quality Business Model Hybrid Model Time & Material Model Outsourcing Approach We assist you in getting the best out of your offshore outsourcing experience by using best practices. This Approach is continuously refined based on inputs from the "Best Practices" sessions held with various clients. Opportunity Analysis Offshore Implementation Access to expertise Increased operational flexibility Ability to scale Dedicated Development Center Model Fixed Price Model Migration Strategy Governance Strategy Outsourcing
22. US Office:2180 W State Road 434, STE 2110, Longwood, FL 32779-5009 US Phone: +Â 1.305.748.1752 India Phone: +91.294.325.0240 md@fusionesolutions.com India Headquarter: H-21, IT ParkMIA ExtensionUdaipur, India 313002 www.fusionesolutions.com www.fusionoutsourcing.com www.checkbuzz.com Contact