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STORIES
Accenture deploys a new
contract management solution
Streamlined
records
management
Copyright © 2022 Accenture. All rights reserved
From old to new
Call for change
As a global professional services business,
Accenture houses more than a million
contracts in its records system, with thousands
being added every month. In the course of
doing business with clients, Accenture client
teams agree upon numerous additional
contractual and non-contractual records
that must be captured and retained per
company policy.
Historically, these records were stored in
technologies available at the time: local
repositories and document management systems
positioned in multiple contract locations. As
commercial software offerings matured and
became more widely available, Accenture’s Legal,
Finance, Global IT, and Geographic Services
teams worked together to deploy a modern
enterprise contract management solution.
Image option 01
Copyright © 2021 Accenture. All rights reserved
Single system,
single process
When tech meets human ingenuity
Copyright © 2022 Accenture. All rights reserved
The commercial solution provided the
functionality Accenture needed and also
enabled us to move all client contracts
into one central system, which we named
Manage myRecords.
Deploying Manage myRecords involved migrating
all of Accenture’s client contracts to this central
global repository and building integrations to other
systems. All the applications draw on a common
data lake. To better fit Accenture’s specific needs,
our project team built a custom front end.
Centralizing all contracts to a single repository
enabled us to shut down all other repositories.
This important step made an enormous positive
impact, most notably in simplifying the contract
process. What used to be a multi-step process
to store a record has been reduced to a single
process with a single system. This change
eliminated days of going through an involved
contract posting process. It also reduced
redundancies and enabled contract life cycle
steps to be standardized.
Copyright © 2022 Accenture. All rights reserved
A new system
of record
Highlights include:
Manage myRecords captures contracts and other business
records to simultaneously support the sales booking
process and compliance with Accenture information
management policy.
It is the “system of record” for all of Accenture’s client contractual
and non-contractual records. As such, it provides “a single
source of the truth” regarding contracts.
Users are now able to work from one location simultaneously—
and have one system where contracts remain and are available
at any time. Individuals can easily view at-a-glance progress
updates as well as contract families. Record compliance and
governance have also been streamlined.
• Provides a global central
records repository and
integration
• Streamlines records
management compliance
and governance
• Eliminates manual uploads
of contract documents and
eliminates or reduces manual
entry of contract data
• Improves Accenture
company policy
compliance and
mitigates data risk
• Provides a foundation
for improved
submission analytics
Image option 01
A valuable difference
Shane Marshall
Managing Director
Global IT
Client & Market Technology
/shane-marshall
Copyright © 2022 Accenture. All rights reserved.
Accenture and its logo are trademarks of Accenture.
Accenture is a global professional services
company with leading capabilities in digital, cloud
and security. Combining unmatched experience
and specialized skills across more than 40
industries, we offer Strategy and Consulting,
Interactive, Technology and Operations services—
all powered by the world’s largest network of
Advanced Technology and Intelligent Operations
centers. Our 699,000 people deliver on the promise
of technology and human ingenuity every day,
serving clients in more than 120 countries. We
embrace the power of change to create value and
shared success for our clients, people,
shareholders, partners and communities.
Visit us at www.accenture.com.
Meet the team
Stephen Nicolls
Managing Director
Global IT
Client and Market Technology
/stephen-nicolls
Ross Brown
Director
Geographic Services
Records & Information Management
/ross-brown
Related capabilities
How Accenture does IT
Our Global IT organization is driving
technology-powered business
transformation across Accenture.
Accenture Geographic Services
Geographic Services teams are the
enablers of innovation, growth and
business continuity for Accenture.
About Accenture

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Streamlined Records Management

  • 1. STORIES Accenture deploys a new contract management solution Streamlined records management
  • 2. Copyright © 2022 Accenture. All rights reserved From old to new Call for change As a global professional services business, Accenture houses more than a million contracts in its records system, with thousands being added every month. In the course of doing business with clients, Accenture client teams agree upon numerous additional contractual and non-contractual records that must be captured and retained per company policy. Historically, these records were stored in technologies available at the time: local repositories and document management systems positioned in multiple contract locations. As commercial software offerings matured and became more widely available, Accenture’s Legal, Finance, Global IT, and Geographic Services teams worked together to deploy a modern enterprise contract management solution. Image option 01
  • 3. Copyright © 2021 Accenture. All rights reserved Single system, single process When tech meets human ingenuity Copyright © 2022 Accenture. All rights reserved The commercial solution provided the functionality Accenture needed and also enabled us to move all client contracts into one central system, which we named Manage myRecords. Deploying Manage myRecords involved migrating all of Accenture’s client contracts to this central global repository and building integrations to other systems. All the applications draw on a common data lake. To better fit Accenture’s specific needs, our project team built a custom front end. Centralizing all contracts to a single repository enabled us to shut down all other repositories. This important step made an enormous positive impact, most notably in simplifying the contract process. What used to be a multi-step process to store a record has been reduced to a single process with a single system. This change eliminated days of going through an involved contract posting process. It also reduced redundancies and enabled contract life cycle steps to be standardized.
  • 4. Copyright © 2022 Accenture. All rights reserved A new system of record Highlights include: Manage myRecords captures contracts and other business records to simultaneously support the sales booking process and compliance with Accenture information management policy. It is the “system of record” for all of Accenture’s client contractual and non-contractual records. As such, it provides “a single source of the truth” regarding contracts. Users are now able to work from one location simultaneously— and have one system where contracts remain and are available at any time. Individuals can easily view at-a-glance progress updates as well as contract families. Record compliance and governance have also been streamlined. • Provides a global central records repository and integration • Streamlines records management compliance and governance • Eliminates manual uploads of contract documents and eliminates or reduces manual entry of contract data • Improves Accenture company policy compliance and mitigates data risk • Provides a foundation for improved submission analytics Image option 01 A valuable difference
  • 5. Shane Marshall Managing Director Global IT Client & Market Technology /shane-marshall Copyright © 2022 Accenture. All rights reserved. Accenture and its logo are trademarks of Accenture. Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. Meet the team Stephen Nicolls Managing Director Global IT Client and Market Technology /stephen-nicolls Ross Brown Director Geographic Services Records & Information Management /ross-brown Related capabilities How Accenture does IT Our Global IT organization is driving technology-powered business transformation across Accenture. Accenture Geographic Services Geographic Services teams are the enablers of innovation, growth and business continuity for Accenture. About Accenture