1. INTIENT
Patient
Built for the patient journey
In a world where complexity is an obstacle to relevancy,
companies need access to new, integrated technologies
that allow them to go from data to insight to action at
speed.
INTIENT Patient was created to give teams across the
Sciences enterprise the ability to focus on the patient
journey, from R&D all the way through to
execution, ensuring patients will indeed be at the
heart of all activities across the enterprise.
Copyright © 2022 Accenture. All rights reserved.
INTIENT
Patient
Built for the patient journey
In a world where complexity is an obstacle to
relevancy, companies need access to new,
integrated technologies that allow them to go
from data to insight to action at speed.
INTIENT Patient was created to give teams
across the Life Sciences enterprise the ability to
focus on the patient journey, from R&D all the
way through to commercial and execution,
ensuring patients will indeed be at the heart
of all activities across the enterprise.
1

2. Read the research here
of patients believe
pharmaceutical companies
have a responsibility to
provide services that
complement their products.
76%
of pharmaceutical companies
are increasing their
investment in patient-centric
capabilities.
85%
of patients believe that
pharmaceutical companies
should be working more
closely with patient
organizations to help create
a seamless patient
experience.
84%
Patients expect treatments to be available faster which will
help them live better for longer.

3. 1. Eye For Pharma, Importance of Patient Services
2. Great-Expectations-Why-Pharma-Companies-Cant-Ignore-Patient-Services, Accenture
3. Accenture credentials
Making a real difference in care treatment and commercial
performance
Reduction in disease
aggravations via personalized
patient outreach and monitoring
services3
RWE /
Market Access
65%
Increase of patients remaining on
treatment after 14 months of care
program w/ nurse/advocate
support plus patient engagement,
education, and consultations3
Patient
Retention
25% Increase in patient treatment
adherence through
personalized patient
experiences based on patient
segmentation and tailored
communications to patients2
Rx
Adherence
30%
Positive ROI based on
improved patient initiation and
adherence through
coordinated engagement,
product delivery, and support
programs3
Return on
Investment
3:1

4. Comprised of four integrated solutions and underpinned by leading
technology, Accenture’s INTIENT Patient platform helps Life Sciences
companies better support patients from pre-diagnosis through ongoing
treatment to wellness:
Integrated Patient Care
Enable digital health solutions for disease management
that target improved patient experiences and
outcomes
Real World Outcomes & Insights
Conduct real-world research, using traditional and
novel data sources and devices, to drive deeper
patient insights
Intelligence for Care Alerts & Actions
Enable patient data-driven alerts and
recommendations to help support and drive care
actions.
Patient Engagement
Enable services that help patients to access their
treatments and stay compliant to their care plans
Copyright © 2022 Accenture. All rights reserved. 4

5. Supporting a full spectrum of digital
health strategies
Digitize, automate, self-serve, leverages
AI to get proactive over time, smart
routing across channels, connected to
digital health market
Digital Customer
Engagement
Extraction of patient insight with
configurable rules engine, AI models,
and algorithms to drive personalization
and optimization
Applied Intelligence
Health data connectivity, terminology and
ontologies for devices, apps, EMRs, and
other patient data sources
Health Data
Management
Coordinate and capture interactions from
service personnel (care coordinators,
nurses, etc.)
Coordinated
Human Interaction
Patient Solution
Marketplace
Market of third-party solutions that are
connected to the core manufacturer
solution/offerings
Enterprise Patient
Platform Services
Platform level capabilities which provide
PHI security and common services to
enabled solutions (e.g. anonymization)
Copyright © 2022 Accenture. All rights reserved. 5

6. www.accenture.com/INTIENT
Copyright © 2022 Accenture. All rights reserved. 6