This document discusses building an intelligent supply chain roadmap. An intelligent supply chain is described as customer-centric, innovative, and focused on continuous improvement. It is smart, service-oriented, and agile. Common roadblocks to an intelligent supply chain include legacy thinking, lack of innovation frameworks, outdated infrastructure, conflicting priorities, and inability to prove return on investment. The document recommends starting with a customer-centric operating model that leverages an asset-light ecosystem, adaptive workforce, and intelligent platform. It provides examples of how Accenture has helped clients with challenges like meeting same-day delivery and gaining supply chain visibility. The benefits of an intelligent supply chain are described as delighting customers, continuous improvement, and boosting profit