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The Key Role of Business Analysis in Project Success and Achieving Business Value Alan McSweeney
Objectives ,[object Object]
IT Challenge to Deliver Business Value ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Managing the IT Budget Managing the IT Capability Managing IT for Business Value Managing IT Like a Business Provides Alignment Between Business and IT Provides Metrics to Close the Loop on Value
Familiar View of Project and Project Portfolio Management ,[object Object],[object Object],[object Object],[object Object],Project Portfolio Management Programme and Project Management Prioritising Projects Managing Projects Successfully Project Approvals Project Requests Demand Management Supply Management Strategic Alignment Project Management Methodology Organisation Enablers People Management and Education
Aligning the Solutions Being Delivered to Business Needs and Delivery of Business Value ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Analysis and Design Builds Bridge From Business to Solution ,[object Object],[object Object],Problem Requirement Current State Business Analysis and Solution Design Solution Desired Future State Business Analysis: Elicit Requirements Analyse Communicate Validate Solution Design: Translate Requirements into Solution
Weaknesses in Business Analysis Capabilities and Competencies at the Root of Many Project Failures Business Needs Not Met Opportunities Lost Investment Wasted Inadequate Business Case, Undefined Problem/Need Business Benefits Not Measured Poor Analysis Practices Business Requirements Not Captured Poor Requirements Poor Strategic Alignment Poor Focus on Business Needs Inadequate Resource Allocation and Prioritisation Inadequate   Business Involvement Poor Solution Design Inadequately Explored Solution Options Solution Design Not Aligned to Business Needs Large Project, Complex, Difficult Changes and Processes Large Project Team and Multiple Stakeholders Size/Capacity/Complexity Uncertainly/ Ambiguity Unproven Technology Dynamic, Changing Environment
Analysis-Related Causes of Failures Business Needs Not Met Opportunities Lost Investment Wasted Inadequate Business Case, Undefined Problem/Need Business Benefits Not Measured Poor Analysis Practices Business Requirements Not Captured Poor Requirements Poor Strategic Alignment Poor Focus on Business Needs Inadequate Resource Allocation and Prioritisation Inadequate   Business Involvement Poor Solution Design Inadequately Explored Solution Options Solution Design Not Aligned to Business Needs Large Project, Complex, Difficult Changes and Processes Large Project Team and Multiple Stakeholders Size/Capacity/Complexity Uncertainly/ Ambiguity Unproven Technology Dynamic, Changing Environment
Consistent Approach to Business Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Analysis Role Key Skills and Abilities Business Analysis Role Skills and Abilities Business Analysis Role-Specific Performance Competencies Personal Underlying Competencies and Characteristics Techniques and Tools Experience and Skills
What Makes a Good Business Analyst and Business Analysis Function? Business Analysis Role Skills and Abilities Business Analysis Role-Specific Performance Competencies Personal Underlying Competencies and Characteristics Techniques and Tools Experience and Skills Business Analysis Planning and Monitoring Requirements and Information  Elicitation Requirements Analysis Requirements Management and Communication Enterprise Analysis Solution Assessment and Validation
Business Analysis Key Skills Business Analysis Role Skills and Abilities Business Analysis Role-Specific Performance Competencies Personal Underlying Competencies and Characteristics Techniques and Tools Experience and Skills Analytical Thinking and Problem Solving Organisation and Trust Business, Industry and Organisation Knowledge Communication Skills Facilitation, Negotiation, Leadership, Influencing and Teamwork Analysis Tools
Business Analysis Key Skills Business Analysis Role Skills and Abilities Business Analysis Role-Specific Performance Competencies Personal Underlying Competencies and Characteristics Techniques and Tools Experience and Skills Data and Process Modelling Interviewing Functional and Non-functional Requirements Analysis Requirements Workshops Vendor and Software Assessment Metrics and Key Performance Indicators Prototyping Acceptance and Evaluation Criteria Definition
Business Analysis Challenges  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is a Project Failure? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Analysis Contribution to Project Failure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Maximising Solution Value Throughout Lifecycle Good Analysis and Design Poor or Inadequate Analysis and Design Good Solution Delivery Poor Solution Delivery Good Solution Delivery Poor Solution Delivery Good Analysis and Design Followed by Poor Solution Delivery is Better Than Poor or Inadequate Analysis and Design Followed by Good Solution Delivery   Achievement of Business Value
Maximising Solution Value Throughout Lifecycle Solution Design Solution Development Solution Transition Solution Operation Achievement of Business Value Improved Business Analysis Improved Solution Design Improved Management of Transition Improved Delivery of Business Needs
Maximising Solution Value Throughout Lifecycle ,[object Object],[object Object],[object Object]
Solution Life Cycle Cost Composition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],BASIC SYSTEM COST ,[object Object],[object Object],[object Object],[object Object],[object Object],TOTAL SYSTEM COST ,[object Object],[object Object],PROCUREMENT COST ,[object Object],[object Object],SYSTEM ACQUISITION COST ,[object Object],[object Object],[object Object],LIFE CYCLE COST
Solution Life Cycle Costs ,[object Object],[object Object],System Acquisition Cost COST YEARS Operating and Support Cost Total Cost of Ownership
IT Investment Management and Project and Solution Lifecycle Business Analysis Solution Operation Solution Architecture and Design Project Portfolio Management Structured Capture and Management of Requirements and Cost Benefit Analysis of Solution Costs Design/Selection of Cost Effective Solutions to Meet Requirements Including Evaluation of All Options Prioritisation of Projects and Investment Decisions Cost Effective Delivery of Projects and Management of Costs Programme and Project Management Cost Effective Operation of Delivered Solution and Effective Retirement/ Replacement/ Upgrade Decisions Key Phase in Solution Delivery to Drive Business Value
Ensuring Strategic Project Alignment to Projects Programmes and projects cascade from business vision to ultimate operation and service delivery Programmes and projects need to be aligned to the overarching business vision and goal Business Analysis identifies the business needs and document the requirements of the solution Business Analysis we ensures that the right solution is designed Business Vision and Goal Strategy Business Plan Programmes for Strategic Objectives Projects Operation of Solution
Hierarchy of Requirements – from Enterprise to Project/Initiative Solutions delivered by programmes and projects cascade from business vision to ultimate operation and service delivery Solutions delivered by programmes and projects need to be aligned to the overarching business vision and goal Requirements Hierarchy – from Business to Specific Initiatives Delivery and Operation Business Vision and Goal Strategy Business Plan Programmes for Strategic Objectives Systems and Solutions Operation of Solution
From Strategy to Business Value to Business Benefits Defines  Business Benefits Delivered and Contribute to the Delivery of Business Value Business Vision and Goal Strategy Business Plan Programmes for Strategic Objectives Systems and Solutions Operation of Solution Calculates Calculates Calculates Defines  Business Value Gains to the Organisation -  Accumulated Net Business Benefits  Defines  Organisational Targets
From Strategy to Business Value to Business Benefits Defines  Business Benefits Delivered and Contribute to the Delivery of Business Value Agree and Define Need and Value to be Delivered Strategy Business Plan Programmes for Strategic Objectives Systems and Solutions Calculates Calculates Calculates Defines  Business Value Gains to the Organisation -  Accumulated Net Business Benefits  Defines  Organisational Targets Ensure Needs are Met and Value Generated
Complete Picture of Project Selection and Delivery ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Analysis Through the Solution Lifecycle ,[object Object],[object Object],[object Object]
Business Analysis Approach to Business Requirements Collection and Management During Solution Delivery Lifecycle ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Gather Analyse Review Assess Capture Change
Relative Cost of Fixing Errors During Project Lifecycle ,[object Object]
Business Analysis is a Key IT Competency ,[object Object],[object Object],[object Object],[object Object]
Business Analysis is a Key IT Competency ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Analysis Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
More Information ,[object Object],[object Object]

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Role of Business Analysis in Project Success

  • 1. The Key Role of Business Analysis in Project Success and Achieving Business Value Alan McSweeney
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  • 7. Weaknesses in Business Analysis Capabilities and Competencies at the Root of Many Project Failures Business Needs Not Met Opportunities Lost Investment Wasted Inadequate Business Case, Undefined Problem/Need Business Benefits Not Measured Poor Analysis Practices Business Requirements Not Captured Poor Requirements Poor Strategic Alignment Poor Focus on Business Needs Inadequate Resource Allocation and Prioritisation Inadequate Business Involvement Poor Solution Design Inadequately Explored Solution Options Solution Design Not Aligned to Business Needs Large Project, Complex, Difficult Changes and Processes Large Project Team and Multiple Stakeholders Size/Capacity/Complexity Uncertainly/ Ambiguity Unproven Technology Dynamic, Changing Environment
  • 8. Analysis-Related Causes of Failures Business Needs Not Met Opportunities Lost Investment Wasted Inadequate Business Case, Undefined Problem/Need Business Benefits Not Measured Poor Analysis Practices Business Requirements Not Captured Poor Requirements Poor Strategic Alignment Poor Focus on Business Needs Inadequate Resource Allocation and Prioritisation Inadequate Business Involvement Poor Solution Design Inadequately Explored Solution Options Solution Design Not Aligned to Business Needs Large Project, Complex, Difficult Changes and Processes Large Project Team and Multiple Stakeholders Size/Capacity/Complexity Uncertainly/ Ambiguity Unproven Technology Dynamic, Changing Environment
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  • 10. Business Analysis Role Key Skills and Abilities Business Analysis Role Skills and Abilities Business Analysis Role-Specific Performance Competencies Personal Underlying Competencies and Characteristics Techniques and Tools Experience and Skills
  • 11. What Makes a Good Business Analyst and Business Analysis Function? Business Analysis Role Skills and Abilities Business Analysis Role-Specific Performance Competencies Personal Underlying Competencies and Characteristics Techniques and Tools Experience and Skills Business Analysis Planning and Monitoring Requirements and Information Elicitation Requirements Analysis Requirements Management and Communication Enterprise Analysis Solution Assessment and Validation
  • 12. Business Analysis Key Skills Business Analysis Role Skills and Abilities Business Analysis Role-Specific Performance Competencies Personal Underlying Competencies and Characteristics Techniques and Tools Experience and Skills Analytical Thinking and Problem Solving Organisation and Trust Business, Industry and Organisation Knowledge Communication Skills Facilitation, Negotiation, Leadership, Influencing and Teamwork Analysis Tools
  • 13. Business Analysis Key Skills Business Analysis Role Skills and Abilities Business Analysis Role-Specific Performance Competencies Personal Underlying Competencies and Characteristics Techniques and Tools Experience and Skills Data and Process Modelling Interviewing Functional and Non-functional Requirements Analysis Requirements Workshops Vendor and Software Assessment Metrics and Key Performance Indicators Prototyping Acceptance and Evaluation Criteria Definition
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  • 17. Maximising Solution Value Throughout Lifecycle Good Analysis and Design Poor or Inadequate Analysis and Design Good Solution Delivery Poor Solution Delivery Good Solution Delivery Poor Solution Delivery Good Analysis and Design Followed by Poor Solution Delivery is Better Than Poor or Inadequate Analysis and Design Followed by Good Solution Delivery Achievement of Business Value
  • 18. Maximising Solution Value Throughout Lifecycle Solution Design Solution Development Solution Transition Solution Operation Achievement of Business Value Improved Business Analysis Improved Solution Design Improved Management of Transition Improved Delivery of Business Needs
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  • 22. IT Investment Management and Project and Solution Lifecycle Business Analysis Solution Operation Solution Architecture and Design Project Portfolio Management Structured Capture and Management of Requirements and Cost Benefit Analysis of Solution Costs Design/Selection of Cost Effective Solutions to Meet Requirements Including Evaluation of All Options Prioritisation of Projects and Investment Decisions Cost Effective Delivery of Projects and Management of Costs Programme and Project Management Cost Effective Operation of Delivered Solution and Effective Retirement/ Replacement/ Upgrade Decisions Key Phase in Solution Delivery to Drive Business Value
  • 23. Ensuring Strategic Project Alignment to Projects Programmes and projects cascade from business vision to ultimate operation and service delivery Programmes and projects need to be aligned to the overarching business vision and goal Business Analysis identifies the business needs and document the requirements of the solution Business Analysis we ensures that the right solution is designed Business Vision and Goal Strategy Business Plan Programmes for Strategic Objectives Projects Operation of Solution
  • 24. Hierarchy of Requirements – from Enterprise to Project/Initiative Solutions delivered by programmes and projects cascade from business vision to ultimate operation and service delivery Solutions delivered by programmes and projects need to be aligned to the overarching business vision and goal Requirements Hierarchy – from Business to Specific Initiatives Delivery and Operation Business Vision and Goal Strategy Business Plan Programmes for Strategic Objectives Systems and Solutions Operation of Solution
  • 25. From Strategy to Business Value to Business Benefits Defines Business Benefits Delivered and Contribute to the Delivery of Business Value Business Vision and Goal Strategy Business Plan Programmes for Strategic Objectives Systems and Solutions Operation of Solution Calculates Calculates Calculates Defines Business Value Gains to the Organisation - Accumulated Net Business Benefits Defines Organisational Targets
  • 26. From Strategy to Business Value to Business Benefits Defines Business Benefits Delivered and Contribute to the Delivery of Business Value Agree and Define Need and Value to be Delivered Strategy Business Plan Programmes for Strategic Objectives Systems and Solutions Calculates Calculates Calculates Defines Business Value Gains to the Organisation - Accumulated Net Business Benefits Defines Organisational Targets Ensure Needs are Met and Value Generated
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