1. A WARM
WELCOME TO
ONE & All

3. OUR INSPIRATION
LORD BADEN POWELL
 Founder of scouting
 A decorated soldier,
 Talented artist,
 Actor and
 Free-thinker
(1857-1941)
TEAM RECOGNITION
Team Lord Baden
Powell (B-P’s)

4. Case Study – Fact File
GIRL SCOUTS OF AMERICA
• Founder- Mrs. Juliette Low.
• Incorporation- 1912.
• Inspiration- Lord Baden Powell,
(Founder Boy Scouts, England).
• Initial membership- 08 Girls.
(Today nearly 03 Million across America)
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5. Girl Scouts of America
Contd…..
• a non-profit organization
• More than 300 local autonomous councils , each with its
own BoD.
• Interests- Fund raising, training & community relations.
• Training- leadership, communication skills & team work
involvement.
• VAS include: Cooking, camping, home making & health
care.

6. Girl Scouts of America
Contd…..
• Girl Scout membership is divided into 5 categories. These are:
(1) Daisy, (2) Brownies,(3) Juniors, (4) Cadets and
(5) Seniors.
• rely heavily on volunteers for their operations even though
they do hire some paid employees.
• A major aspect of leader training is to encourage their troops
to behave responsibly and take responsibility for the
outcomes of their own decisions and actions.

7. Girl Scouts of America
Contd…..
• activities are supported by private donations, membership
fees, cookie sales and other charities.
• Their planning and operational style is structured and
calculative in nature.

8. Discussion Questions
Q1. Why is Girls Scouts of America considered as one of the best
managed organization?
Q2.What managerial functions and roles are most prominent in the
activities of this organization?
Q3. How does this organization relate to the field of OB? What types of
various interdisciplinary forces affect the operations of the
organization?
Q4. How does the management of this organization interact with the
external environment, if any?

9. Organizational behavior
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10. AFTER REFERING THE FIRST MODULE &
LISTENING TO OUR PRSENTATION,
V HOPE THAT ONE SHALL BE ABLE TO:
1. Define organizational behavior (OB).
2. Managerial function of management.
3. Managerial roles & Skills in an organization.
4. Why study Organizational behavior.
5. Organizational behavior model.
6. Learning organizations.
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11. Organizational Behavior
• Definition: The study of human
behavior, attitudes, and performance in
organizations.
• Value of OB: Helps people attain the
competencies needed to become effective
employees, team leaders/members, or
managers
• Competency:an interrelated set of
abilities, behaviors, attitudes, and knowledge
needed by an individual to be effective in most
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professional and managerial positions

12. What Managers Do
Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others to attain
goals
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13. Management Functions
Planning Organizing
Management
Functions
Controlling Leading
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14. Management Functions (cont’d)
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15. Management Functions (cont’d)
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16. Management Functions (cont’d)
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17. Management Functions (cont’d)
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18. Mintzberg’s Managerial Roles

19. Mintzberg’s Managerial Roles (cont’d)

20. Mintzberg’s Managerial Roles (cont’d)

21. Management Skills
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22. ORGANISATION BEHAVIOUR
Interrelated dimensions influencing behaviour:
• The Individual - working environment should satisfy individual
needs as well as attainment of organisational goals.
• The Group - formal and informal. Understanding of groups
complements a knowledge of individual behaviour.
• The Organisation - impact of organisation structure and
design, and patterns of management, on behaviour.
• The Environment - technological and scientific
development, economic activity, governmental actions.
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23. Components of Organizational Behavior
Understanding Organizational Behavior involves
Studying:
•Individuals in organizations
•Team and group process.
•Organization process.
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24. Contributing Disciplines
Psychology Sociology
seeks to measure, explain, Studies people in relation
and change behavior to their fellow human beings
Social psychology
focuses on the
influence of people
on one another
Anthropology Political science
is the study of societies is the study of the behavior
to learn about human of individuals and groups
beings and their activities within a political environment
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25. MODELS OF ORGANIZATIONAL BEHAVIOR
Basic OB Model
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26. MODELS OF ORGANIZATIONAL BEHAVIOR
There are four major models or frameworks that
organizations operate out of:
•Autocratic
•Custodial
•Supportive
•Collegial
• Although there are four separate models, almost no
organization operates exclusively in one.
• There will usually be a predominate one, with one or more
.
areas over-lapping in the other models
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27. SUMMATION:
• The first model, autocratic, has its roots in the industrial
revolution.
• The managers of this type of organization operate out of
McGregor's Theory X.
• The next three models begin to build on McGregor's Theory Y.
• They have each evolved over a period of time and there is no
one "best" model.
• The collegial model should not be thought as the last or best
model, but the beginning of a new model or paradigm.
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28. THANK YOU 
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29. KEY TO
SELF ASSESSMENT
EXERCISE
Add up your point values as suggested:
Point values for questions 1,5 &9 reflects TECHNICAL SKILLS.
Point values for questions 2,6 & 10 reflects INTERPERSONAL SKILLS.
Point values for questions 3,7 & 11 reflects CONCEPTUAL SKILLS.
Point values for questions 4,8 & 12 reflects DIAGMOSTIC SKILLS
Higher scores indicate stronger confidence in that realm of management.
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32. The People at
offices
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