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USER EXPERIENCE
DESIGN
INFORMATION SESSION AGENDA             2

USER EXPERIENCE
DESIGN
‣    About GA
‣    Meet your Instructors
‣    What is User Experience Design?
‣    What can I expect to learn?
‣    What will we create?
‣    Q&A
INTRODUCTIONS


ABOUT GENERAL ASSEMBLY
INTRODUCTIONS


OUR CORE VALUES
CORE VALUES


PEOPLE BEFORE THE
MACHINE.
While we value powerful ideas and innovative startups, the lifeblood of
any community is the individuals involved. We believe in empathy and
reciprocity — and that community can enable individual pursuits.
CORE VALUES


LEARNING BY DOING.
We believe that self-actualization is gained through applied, hands- on
experience. We are here not to seek or to hope for the future, but
actively construct it with our hands. If we get it wrong, we modify and
try again; real progress only comes through reflection and relentless
iteration.
CORE VALUES


JOURNEY OVER DESTINATION.
General Assembly is about the shared experience of fellow builders
taking risks — about embracing failure as much as success. When great
companies fail, they’re gone forever. When great people fail, they learn
from their experiences and go on to pursue new ventures with a greater
chance of success.
UXD



MEET YOUR
INSTRUCTORS
MEET YOUR INSTRUCTOR                                                    10

ELAINE ANN, INSTRUCTOR
‣  Founder/Director   of Kaizor Innovation
‣  12 years in U.S. worked for Razorfish, Fitch Worldwide, Philips Design
‣  Multinational clients: HP P&G, BMWDesignworks, CNN, Hyatt
                            ,
‣  Asian clients: OSIM, Lan Kwai Fong Group, Hong Kong Post Office
‣  Startups: GoAnimate, iMerchants, AirGini, Darizi
‣  Vice Chairman of Hong Kong Designers Association
‣  Design curriculum advisor at PolyU, HK Design Institute
‣  Active Member at IxDA, Global Service Jam, and HK Startup
   Community
MEET YOUR INSTRUCTOR                                                  11

HARRY LLUFRIO, INSTRUCTOR
‣  User Experience Lead at Isobar
‣  Originally from London, career started in Graphic Design
‣  Has lived in HK for 17 years
‣  Clients include Emirates, Peninsula Hotels, Swire Hotels, The House of
   Dancing Water, HSBC, AIA, Fidelity, Bentley Motors
‣  Active member of Interaction Design Association
UXD


WHAT IS USER
EXPERIENCE DESIGN?
WHAT IS USER EXPERIENCE DESIGN?                                     13
  User experience design focuses on the end user and encompasses
  everything they encounter on their way to achieving their goal.



   “User experience is
   how a person feels
   when interfacing with
   a system or product.”
   - Jacob Gube
WHAT IS USER EXPERIENCE DESIGN?                                           14




                                  Dan Saffer, Designing for Interactions
THE ELEMENTS OF USER EXPERIENCE – JESSE JAMES GARRETT                             15




   “The design of anything independent of medium or across [device] with human
   experience as an explicit outcome and human engagement as an explicit goal.”
UXD


WHAT CAN I EXPECT TO
LEARN?
WHAT CAN I EXPECT TO LEARN?                                             17

•     How to apply user experience best practices as you think, analyze and
      design to effectively solve problems.
•     Define all possible interactions as a person moves through the
      structure, functionality and appearance of software interfaces
•     Produce full documentation deliverables, including:
     •    Create a single persona and extract goals
     •    Create a competitive assessment document
     •    Build wireframe and a clickable prototype
     •    Conduct a usability test
     •    Assess improvements and changes to developed product
WIREFRAMES & PROTOTYPES   	

                           *
USABILITY TESTING   	

                     *
FORMS   	

         *
SEARCH AND RESULTS   	

                      *
NAVIGATION   	

              *
CONTENT   	

           *
E-COMMERCE   	

              *
DASHBOARDS   	

              *
SOCIAL   	

          *
WHAT CAN I EXPECT TO LEARN?                                27

•    What and who is UX          •    Forms
•    User Research               •    Search and Results
•    Personas                    •    Navigation
•    Usability Principles/User   •    First Impressions
     Testing                     •    Content
•    UX analysis                 •    Commerce
•    Wireframing                 •    Social
•    Prototyping                 •    Dashboards
LEARNING RHYTHM                                           28




              CASE     IN-CLASS
 LECTURE                          QUIZ   PROJECTS   CRITIQUES
             STUDIES   PROJECTS
UXD


WHAT WILL WE
CREATE?
WHAT WILL WE CREATE?                                                       30
A portfolio that illustrates the UX principles, UX analysis and specific
design patterns through full UX documentation including:


                                                 •  A competitive
                                                    assessment document
                                                 •  A persona
                                                 •  Wireframes
                                                 •  Implementation
                                                    strategy
WHAT DOES IT MEAN TO
BE A GA STUDENT??
GA STUDENT PERKS                                       32

COMMUNITY
  •    Outcome focused: build a website from scratch
  •    Practical, dynamic content
  •    Strong, diverse community of makers
  •    Personalized instruction and support
  •    3 free classes to supplement your coursework
  •    Permanent access to all course resources
USER EXPERIENCE DESIGN                                      33

THE DETAILS
‣  April 15th – July 4th, 2013
‣  Meets Mondays and Thursdays 7-9pm at Fill in the Blank
‣  Tuition is $28,000HKD
‣  Payment plans are available
‣  No pre-requisites
‣  Maximum class size of 20 people
‣  Registration ends April 8th
THE EARLY BIRD…
UXD


 Q&A
UXD HK Info Session
UXD HK Info Session
UXD HK Info Session

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UXD HK Info Session

  • 2. INFORMATION SESSION AGENDA 2 USER EXPERIENCE DESIGN ‣  About GA ‣  Meet your Instructors ‣  What is User Experience Design? ‣  What can I expect to learn? ‣  What will we create? ‣  Q&A
  • 4.
  • 6. CORE VALUES PEOPLE BEFORE THE MACHINE. While we value powerful ideas and innovative startups, the lifeblood of any community is the individuals involved. We believe in empathy and reciprocity — and that community can enable individual pursuits.
  • 7. CORE VALUES LEARNING BY DOING. We believe that self-actualization is gained through applied, hands- on experience. We are here not to seek or to hope for the future, but actively construct it with our hands. If we get it wrong, we modify and try again; real progress only comes through reflection and relentless iteration.
  • 8. CORE VALUES JOURNEY OVER DESTINATION. General Assembly is about the shared experience of fellow builders taking risks — about embracing failure as much as success. When great companies fail, they’re gone forever. When great people fail, they learn from their experiences and go on to pursue new ventures with a greater chance of success.
  • 10. MEET YOUR INSTRUCTOR 10 ELAINE ANN, INSTRUCTOR ‣  Founder/Director of Kaizor Innovation ‣  12 years in U.S. worked for Razorfish, Fitch Worldwide, Philips Design ‣  Multinational clients: HP P&G, BMWDesignworks, CNN, Hyatt , ‣  Asian clients: OSIM, Lan Kwai Fong Group, Hong Kong Post Office ‣  Startups: GoAnimate, iMerchants, AirGini, Darizi ‣  Vice Chairman of Hong Kong Designers Association ‣  Design curriculum advisor at PolyU, HK Design Institute ‣  Active Member at IxDA, Global Service Jam, and HK Startup Community
  • 11. MEET YOUR INSTRUCTOR 11 HARRY LLUFRIO, INSTRUCTOR ‣  User Experience Lead at Isobar ‣  Originally from London, career started in Graphic Design ‣  Has lived in HK for 17 years ‣  Clients include Emirates, Peninsula Hotels, Swire Hotels, The House of Dancing Water, HSBC, AIA, Fidelity, Bentley Motors ‣  Active member of Interaction Design Association
  • 13. WHAT IS USER EXPERIENCE DESIGN? 13 User experience design focuses on the end user and encompasses everything they encounter on their way to achieving their goal. “User experience is how a person feels when interfacing with a system or product.” - Jacob Gube
  • 14. WHAT IS USER EXPERIENCE DESIGN? 14 Dan Saffer, Designing for Interactions
  • 15. THE ELEMENTS OF USER EXPERIENCE – JESSE JAMES GARRETT 15 “The design of anything independent of medium or across [device] with human experience as an explicit outcome and human engagement as an explicit goal.”
  • 16. UXD WHAT CAN I EXPECT TO LEARN?
  • 17. WHAT CAN I EXPECT TO LEARN? 17 •  How to apply user experience best practices as you think, analyze and design to effectively solve problems. •  Define all possible interactions as a person moves through the structure, functionality and appearance of software interfaces •  Produce full documentation deliverables, including: •  Create a single persona and extract goals •  Create a competitive assessment document •  Build wireframe and a clickable prototype •  Conduct a usability test •  Assess improvements and changes to developed product
  • 20. FORMS *
  • 23. CONTENT *
  • 26. SOCIAL *
  • 27. WHAT CAN I EXPECT TO LEARN? 27 •  What and who is UX •  Forms •  User Research •  Search and Results •  Personas •  Navigation •  Usability Principles/User •  First Impressions Testing •  Content •  UX analysis •  Commerce •  Wireframing •  Social •  Prototyping •  Dashboards
  • 28. LEARNING RHYTHM 28 CASE IN-CLASS LECTURE QUIZ PROJECTS CRITIQUES STUDIES PROJECTS
  • 30. WHAT WILL WE CREATE? 30 A portfolio that illustrates the UX principles, UX analysis and specific design patterns through full UX documentation including: •  A competitive assessment document •  A persona •  Wireframes •  Implementation strategy
  • 31. WHAT DOES IT MEAN TO BE A GA STUDENT??
  • 32. GA STUDENT PERKS 32 COMMUNITY •  Outcome focused: build a website from scratch •  Practical, dynamic content •  Strong, diverse community of makers •  Personalized instruction and support •  3 free classes to supplement your coursework •  Permanent access to all course resources
  • 33. USER EXPERIENCE DESIGN 33 THE DETAILS ‣  April 15th – July 4th, 2013 ‣  Meets Mondays and Thursdays 7-9pm at Fill in the Blank ‣  Tuition is $28,000HKD ‣  Payment plans are available ‣  No pre-requisites ‣  Maximum class size of 20 people ‣  Registration ends April 8th