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Flexible Data RH

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Découvrez comment Flexible Data peut vous accompagner pour résoudre vos problématiques RH en analysant vos données ...

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Flexible Data RH

  1. 1. 1 Orange Business Services Flexible Data Transformer vos données en informations utiles Mesurer Comprendre Agir
  2. 2. 2 Orange Business Services L’impact du Big & Smart Data* sur les différents secteurs sur les 10 dernières années … 2009 2005 2008 Secteur média Secteur du tourisme Secteur du transport * Selon le MIT, le Data Mining est l’une des 10 technologies émergentes qui « changeront le monde » au XXIe siècle
  3. 3. 3 Orange Business Services … poussent tous les secteurs économiques à se réinventer Industrie Smart Cities Retail Santé Transport Assurance  Le produit se transforme en service  Maintenance préventive  Pricing dynamique  Optimisation de l’expérience client  Amélioration des diagnostics  Traitement personnalisés  villes intelligentes et les bâtiments connectés émergent  Personnalisation de la relation citoyen  Optimisation des transports publics  Planification et gestion des événements liés à la logistique  Nouveaux modèles de tarification  Parcours clients multicanaux  Détection de la fraude Industrie Smart Cities Distribution Santé Transport Banque Assurances
  4. 4. 4 Orange Business Services .. avec des apports majeurs pour toutes les directions métiers … Industrie Smart Cities Santé Transport Marketing Commercial RHDSI Opération Production Industrielle Finance Stratégie Détecter de nouvelles opportunités de revenus Réaliser des gains opérationnels Améliorer la profitabilité Améliorer le service et l’expérience client Développer un avantage compétitif  Fraude  Crédit management  Scoring de crédit  Risque d’impayés  Valorisation des données  Prévisions de CA  Audits et évaluation des risques  Recrutement  Gestion des compétences  Turn over management  Maintenance prédictive  Réduction des rebuts  Optimisez votre supply chain  Améliorez le niveau de qualité  Vue 360°du SI  Adaptation en continu des environnements IT  Extraction et regroupement des données  Vision client 360°et produit  Scoring d’appétence et de risque  Upsell, Cross-sell, Rétention, …  Ecoutez et visualisez ce que vos clients disent de vos offres  Analysez les informations de vos centres de contacts  Affinez vos prévisions de ventes
  5. 5. 5 Orange Business Services Avec l’offre Flexible Data nous vous accompagnons sur l’ensemble des étapes pour transformer vos données en informations utiles RFID
  6. 6. 6 Orange Business Services Flexible Data vous accompagne sur vos problématiques RH
  7. 7. 7 Orange Business Services Optimisation processus recrutement Gestion des compétences Anticipation du turnover Exemples de cas d’usages déployés pour le domaine RH Optimisation dimensionnement des équipes d’intervention Enjeux Optimiser le processus de recrutement externe sur des volumes importants (200 CV par offre d’emploi) Faciliter le filtrage des CV et élargir le périmètre de recherche Bénéfices Gain de temps & Efficacité Processus de filtrage automatisé Amélioration de l’analyse du profil de compétences Baisse des coûts de recrutement Enjeux  Avoir une connaissance de ses compétences  Gestion Prévisionnelles des Emplois et des Compétences (GPEC) Bénéfices  Identifier les risques sur des compétences critiques  Aide à la décision sur l’implantation de service Enjeux  Optimiser sa gestion de ressources humaines dans les centres d’appels  Economiser sur le budget formation  Accroitre la satisfaction clientèle Bénéfices  Renforcement des outils d’aide à la décision sur la politique RH  Conserver & encourager les meilleurs profils  Performance opérationnelle améliorée Enjeux  Adapter ses ressources humaines par zone d’intervention  Maitriser son budget Bénéfices  Optimisation des ressources par zone d’intervention  Gain de temps & gain financier
  8. 8. 8 Orange Business Services Flexible Data RH Management des compétences Promesse: Acquérir une vision globale de vos collaborateurs afin de faciliter la prise de décisions tout en gommant la complexité de vos systèmes d’information. Casser les silos, en croisant les données issues de différents systèmes d’information RH. Cela permet de disposer d’indicateurs pertinents pour accompagner la réflexion stratégique et les plans d’actions RH par une vision synthétique, actualisée, et multicritères des données salariés.

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