Designing Teams for Emerging Challenges

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The document discusses designing teams and processes to adapt to changing needs. It recommends structuring teams so members can work within their competencies and across projects fluidly with clear roles and expectations. The design process should support the team and their work, and be flexible enough to change with team, organization, and project needs. An effective team culture builds an environment where members feel free to be themselves, voice opinions, and feel supported.

Design

People and technology
are constantly changing
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Our industry is constantly
progressing and changing…
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Our industry is constantly
progressing and changing…
Hi… I am a
“User information interaction
product designer architect”
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

A new design problem emerges,
one that requires us to focus
inward.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

What would happen if we looked
at how we structure our teams
and design process as IA’s,
Designers, Researchers?
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Observation is our greatest ally
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

What do we want to communicate?
Observation is our greatest ally
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

What do we want to communicate?
Observation is our greatest ally
What do we want to build?
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

What do we want to communicate?
Observation is our greatest ally
What do we want to build?
What do we want to scale?
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Team structure…
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Team structure…
Building a framework for
teams to thrive.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

How do we structure our
teams and processes to be
resilient?
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

We should set up our teams
so that team members
can work within their
competencies, and grow
as needed.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Set the teams up so they
can work across projects
ﬂuidly.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Set up clear roles, and
establish understood and
agreed upon expectations.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Design process.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Process should be set up to
support the team and those 
the team works with.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Our process should be 
able change and scale 
with team, organization
and project needs.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Team culture
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Build and environment
where team members are
free to be themselves.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Build an environment
where the team feels
comfortable voicing their
opinions.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Build and environment
where the team feels
supported.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Thank You.
Aaron Irizarry
Director of User Experience Nasdaq
@aaroni | #wiad17 #wiad17nyc

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Conversations about the quality and effectiveness of your design work can be challenging. In this presentation, Aaron Irizarry, author of Discussing Design, examines the language, rules, and strategies for critique. You’ll learn takeaways to immediately put to work for creating a useful, collaborative environment for discussing design. An understanding of where critique fits within the design process and how to incorporate it into projects. Methods for gathering useful feedback from clients and teammates. Filtering solid critiques from personal opinion. Critique and remote teams, how to make it work. Challenges to critique and the path to better conversations.

Critique and The Design Process: Facilitating Better Feedback

Aaron Irizarry

We’ll explore critique as both an activity and an aspect of any communication or collaboration. Attendees will walk away with: A clearer understanding of critique is and why asking for “feedback” is problematic. Methods for gathering useful feedback from clients and teammates. Ideas on how to introduce team members to the idea of critique and get everyone using it. An understanding of where critique fits within the design processes and how to incorporate it into projects.

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By taking the time to examine critique and how it fits into the design process and both an activity and an aspect of any communication we can focus our conversations and improve our ability to collaborate. In this presentation we'll examine the language, rules and strategies for improving the conversations with teammates and provide attendees with takeaways that can immediately be put to work to create a useful, collaborative environment for discussing designs.

Discussing Design: The Art of Critique - ixdaNYC

Aaron Irizarry

Product teams often consist of team members with various disciplines and approaches to product design, this can often present communication hurdles with team members (designers, devs, product managers, marketing,research, etc) as well as kinks in team collaboration. In this talk, Aaron will provide tools, tips, and insights into using sketching to help improve communication and collaboration within product teams.

Sketching As a Communication and Collaboration Tool.

Aaron Irizarry

Our ability to critique speaks directly to the quality of the conversations we have with teammates, whether they be designers, developers, stakeholders or whomever about the ideas and designs we have for the services, products and websites we’re creating. We need to work collaboratively with our teams and in doing so, each team member needs to have an understanding of the goals we’ve set for our design.

Discussing Design: The Art of Critique

Aaron Irizarry

Communicating IA

Aaron Irizarry

In this presentation we’ll discuss the importance of critique and a language for discussing design. It can be easy to complain about the way things are and theorize on the way things should be. Progress comes from understanding why something is the way it is and then examining how it meets or does not meet it’s desired goals. This is critique. Critique is not about describing how bad something is, or proposing the ultimate solution. Critique is a dialogue, a conversation that takes place to better understand how we got to where we are, how close we are to getting where we want to go and what we have left to do to get there. The contents of this presentation will focus on: understanding critique best practices for incorporating critiques into a design practice identifying common challenges to critique and ways to improve our ability to deliver, collect and receive critique

Discussing Design: The Art of Critique - Web 2.0 Expo NY 2011

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Bootstrapping User Research

Aaron Irizarry

In this presentation we’ll discuss the importance of critique and a language for discussing design. It can be easy to complain about the way things are and theorize on the way things should be. Progress comes from understanding why something is the way it is and then examining how it meets or does not meet its desired goals. This is critique. Critique is not about describing how bad something is, or proposing the ultimate solution. Critique is a dialogue, a conversation that takes place to better understand how we got to where we are, how close we are to getting where we want to go and what we have left to do to get there. The contents of this presentation will focus on: understanding critique best practices for incorporating critiques into a design practice identifying common challenges to critique and ways to improve our ability to deliver, collect and receive critique

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Designing Teams for Emerging Challenges

1. Designing Teams for Emerging Challenges Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

2. People and technology are constantly changing Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

3. People and technology are constantly changing Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

4. People and technology are constantly changing Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

5. People and technology are constantly changing Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

6. Our industry is constantly progressing and changing… Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

7. Our industry is constantly progressing and changing… Hi… I am a “User information interaction product designer architect” Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

8. A new design problem emerges, one that requires us to focus inward. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

9. What would happen if we looked at how we structure our teams and design process as IA’s, Designers, Researchers? Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

10. Observation is our greatest ally Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

11. What do we want to communicate? Observation is our greatest ally Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

12. What do we want to communicate? Observation is our greatest ally What do we want to build? Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

13. What do we want to communicate? Observation is our greatest ally What do we want to build? What do we want to scale? Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

14. Team structure… Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

15. Team structure… Building a framework for teams to thrive. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

16. How do we structure our teams and processes to be resilient? Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

17. We should set up our teams so that team members can work within their competencies, and grow as needed. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

18. Set the teams up so they can work across projects ﬂuidly. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

19. Set up clear roles, and establish understood and agreed upon expectations. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

20. Design process. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

21. Process should be set up to support the team and those  the team works with. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

22. Our process should be  able change and scale  with team, organization and project needs. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

23. Team culture Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

24. Build and environment where team members are free to be themselves. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

25. Build an environment where the team feels comfortable voicing their opinions. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

26. Build and environment where the team feels supported. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

27. Thank You. Aaron Irizarry Director of User Experience Nasdaq @aaroni | #wiad17 #wiad17nyc

Designing Teams for Emerging Challenges

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