How to Manage Social Media

Manage all your Social
Media activity all in one place.

…from a single dashboard
Add/Edit Services

Access to all these
Social Media Networks
and we are adding more.

Select to connect
your Services

…then simply “ADD”
service(s) to your account.

…learn to listen with
Monitoring

…get local with Brand &
Keyword Monitoring
by location.

…monitor & respond to
LinkedIn Group
Discussions

®
®
…monitor and respond quickly to Reviews about your
business on Yelp ®, Trip Advisor ® and City Search®.

Use Bookmarking
for sharing and
posting links.

…also manage your
Email & SMS Campaigns

…import & automate
your RSS Feeds

Import
is for
importing
your
contacts
and
messages
in bulk.

Automation
can spark a connection
…it is humans who engage,
touch & build.

Compose posts in advance
Message Box

Name Message 2 days
Mention Reply - Delete ago
Name Message 3 days
Name Message 1 day
Direct Message Reply - Delete ago
Name Message 2 days
Direct Message Reply – Re tweet – Delete ago
Name Message 8 hours
Mention Reply – Re tweet – Delete ago
Name Message 5 Hours
Name Message 1 day
Name Message 1 day
…you will first see your
Priority Inbox

Name Message 2 days
Name Message 3 days
Name Message 1 day
Name Message 2 days
Name Message 1 day
Name Message 1 day
…to view
Direct Messages

Name Message 2 days
Name Message 3 days
Name Message 1 day
Name Message 2 days
Name Message 1 day
Name Message 1 day
Re tweets

Name Message 2 days
Name Message 3 days
Name Message 1 day
Name Message 2 days
Name Message 1 day
Name Message 1 day
Mentions

Name Message 2 days
Name Message 3 days
Name Message 1 day
Name Message 2 days
Name Message Here is where you read their comments. 5 Hours
Name Message 1 day
Name Message 1 day
..and Comments
on your posts.

Name Message 2 days
Name Message 3 days
Name Message 1 day
Name Message 2 days
Name Message 1 day
Name Message 1 day
…use your
Sentiment Analysis
Red Dot Marks Negative Sentiment
Green Dot Marks Positive Sentiment

Name Message 2 days
Name Message 3 days
Name Message 1 day
Name Message 2 days
Name Message 1 day
Name Message 1 day
Reply
directly from your account.

Direct Message from Contact 12 hours ago
Hello t is contact sending you a message
Did we Congratulate you? 
Write your Message

Name Message 27 May
Name Message 27 May
Direct Message Reply – Re tweet – Delete 12:03 pm
Name Message 27 May
Mention Reply – Re tweet – Delete 9:48 pm
Name Message 27 May
Name Message 27 May
Name Message 27 May
Monitor Sentiment

Name Message 2 days
Name Message 3 days
Name Message 1 day
Name Message 2 days
Name Message 1 day
Name Message 1 day
…click onto individual
profiles where you can
View Profile
View Profile
Name X
Name
@name
Location: New York
http://ny.usa @yes
@my talent #yes Professional, father of 2

Name Message 2 days
Name Message 3 days
Name Message 1 day
Name Message 2 days
Name Message 1 day
Name Message 1 day
Reply to Positive
Name
@name
Location: New York
http://ny.usa @yes@my talent #yes Professional, Father of 2
Name X

Name Message 2 days
Name Message 3 days
Name Message 1 day
Name Message 2 days
Name Message 1 day
Name Message 1 day
Name
@name
Location: New York
http://ny.usa @yes @y talent #yes Professional, Father of 2
Name X
…in turn Follow

Name Message 2 days
Name Message 3 days
Name Message 1 day
Name Message 2 days
Name Message 1 day
Name Message 1 day
Name
@name
Location: New York
Name X
…also respond to
Negative

Name Message 2 days
Name Message 3 days
Name Message 1 day
Name Message 2 days
Name Message 1 day
Name Message 1 day
Name
@name
Location: New York
Name X
Direct Message
(DM)

…your Message
will be sent out on that date.
Join our Social Media Webinar this month!
Go to: www.aBeansTalkSocial.com/a-beanstal-university/
and click “Techie Tuesdays”.

…Click
Save Draft
Join our Social Media Webinar this month!
Go to: www.aBeansTalkSocial.com/a-beanstal-university/
and click “Techie Tuesdays”.
139

…you can
Repeat Popular Posts.

Did you get good results?
Schedule to Repeat
139

…use your Calendar
to manage & edit your posts.

…to edit before your
Message is Sent
Simply click onto the
message to edit or delete.

When Editing see the name of
your Service pending here.

“Twitter – aBTSocial” <2256522>
139139
You can Edit right from your
message...then Save changes.

139
…as you can see this is a
Facebook fan page post
scheduled to go out on July 31st.

…in Import
your can BULK Import
Messages & Contacts.

…for messages ”ADD”
Message Importer

…download the sample
CSV file

…view your
Scheduled Messages

TIP: Be thoughtful & smart to
schedule in your contacts
Birthdays in advance.

Name Message 27 May
Name Message 27 May
Name Message 27 May
Name Message 27 May
Name Message 27 May
Name Message 27 May
- Your Brand
Monitor
to engage in
real conversation.

aBeansTalkSocial.com offers to help grow your business
when you click onto the ADD button for your choice of
LinkedIn & Twitter Automation Features

Here is an example using
Twitter Auto Reply

Automation Works
when you respond as
a Human afterwards.

It is easy to complete
Description, Account,
Keywords/Interests.

Learn to randomize your
Messages & use merge tags.

…add more settings like
Tweet Frequency,
# of Tweets, Sentiment,
Minimum Klout Score.

Select your
Language
…pick from dropdown.

Select your
Location
Latitude; Longitude;
Within a distance (in miles)

Select Auto Follow,
Email Notifications
then Save

…set your criteria for
who you want to Follow

Name Message 2 days
Name Message 3 days
Name Message 1 day
Name Message 2 days
Name Message 1 day
Name Message 1 day
…follow up with
engagement in person.
Priority Inbox

Name Message 2 days
Name Message 3 days
Name Message 1 day
Name Message 2 days
Name Message 1 day
Name Message 1 day
…check your
Priority Inbox

Set up your Monitoring
as a powerful time saver.
Name Message 27 May
Name Message 27 May
Name Message 27 May
Name Message 27 May
Name Message 27 May
Name Message 27 May
Red Dot Marks Negative Sentiment

Monitoring
Simply “Add” and
define how you chose
to monitor.

…get recognized locally with
Location Brand
& Keyword Monitoring

Monitor by connecting
your Google Alerts Feed.

Brand & Keyword
Monitoring
…continued with drop downs.
Monitor specific locations
within one mile.

Reviews
Monitor and respond quickly
to your biz reviews using
Yelp®, Trip Advisor ® and City Search®.
®
®

Name Message 27 May
Name Message 27 May
Name Message 27 May
Name Message 27 May
Name Message 27 May
Name Message 27 May
- Your brand
Mentions
- Your Name
- Your Competition
All Keywords
- Your Brand
Monitor
your Keywords.

Name Message 2 days
Name Message 3 days
Name Message 1 day
Name Message 2 days
Name Message 1 day
Name Message 1 day
…click onto individual
profiles where you can
View Profile
View Profile
Name X
Name
@name
Location: New York
http://ny.usa @yes
@my talent #yes Professional, Mother of 3

Name Message 2 days
Name Message 3 days
Name Message 1 day
Name Message 2 days
Name Message 1 day
Name Message 1 day
Assign
Assign
to a team member.
Follow up with her and ask if she will do a testimonial for us.

Name Message 27 May
Name Message 27 May
Name Message 27 May
Mention Reply – Re tweet – Delete 9:48
pm
Name Message 27 May
Name Message 27 May
Direct Message Reply – Re tweet – Delete 4:00
pm
Name Message 27 May
Mention Reply – Re tweet – Delete 2:15
pm
- Your Brand
OPPS…Negative Sentiment
HORRAH!!! Positive Sentiment
Respond
Respond
directly to their message.

Direct Message from Contact 12 hours ago
Hello t is contact sending you a message
How we can support you?
Reply quickly
based on sentiment.
23

…instantly view your
Scheduled Messages

View Messages
Sent, Drafted, Assigned.

View Tasks
Completed, Rejected,
Awaiting Approval.

…never miss a clients’
Birthday again!

View Quick Reports
Pick to quickly view specific
message reports and analytics.

Drag & Drop Reports
Simply customize your
report layouts.

Easy Report Customization
…as well as, Rename, Remove and
Refresh any report quickly!

All Posts – All Messages
Post Date Interactions
Google+ Are you listening? Find out on Tuesday 30 July 06:00 PM 15
http://www.aBeansTalkSocial.com/a-beanstalk-university/
Facebook Do you know how to Monitor by keyword? 06 Aug 10:00 AM 26
Google+ Can you post from multiple accounts? 13 Aug 07:00 PM 10
Facebook Fan Page Are you listening? 30 July 04:00 PM 22
Twitter Are you listening? Find out on Tuesday 30 July 03:00 PM 30
Twitter Do you know how to Monitor by keyword? 06 Aug 12:00 PM 16
Google+ Do you know how to Monitor by keyword? 06 Aug 10:00 AM 6
Twitter Can you post from multiple accounts? 13 Aug 07:00 PM 3
Facebook Fan Page Are you posting daily or weekly? 18 Aug 07:00 PM 8

Facebook Fan Page
a Bean Talk Social
So you have been using our Keyword Monitoring feature?
22 Jul 03:40 PM Comments: 9 Likes 92
Name
Comment
26 July 09:13 AM
Name
Comment
25 July 02:16 PM
Name
Comment
25 July 04:22 PM
Name
Comment
24 July 01:11 PM
Name
Comment
23 July 10:01 PM
Name

Click onto
Report Builder
Contact Name (Twitter) 86

My Reports
…create 100’s of detailed
Reports and Analytics.

General Reports
“Add” Scorecard, Message Volume,
Clicks, Top Links, Referring Sites,
Engagement, Top Posts…
“Add” Mentions,
Recently Sent, Email
Statistics, Text Area,
Subheading, Team
Statistics.

Channels
“Channels” let you set up and track activity
across all your social media accounts.
Name – 177 followers
Facebook (updated about 1 hour ago)
Name – 1,071 followers
Twitter (updated about 16 minutes ago)
Facebook (updated about 49 minutes ago)

Google Analytics
…instantly set up your full
analytics measurements.
…and you will never
have to log into
Google again.

Set up your favorite
URL Shortening
in My Profile
i.e. bit.ly; is.gd; goo.gl;
awe.sm; or pick don’t shorten

Monitoring
Set up your reporting to reflect
your key word monitoring.
“Social Media Monitoring” lets you monitor all your “mentions”
positive, negative, over time by source and more.
“Sentiment Comparison” is a good category to add if you have multiple
social media accounts (see examples above).

Links
“Links” won’t be hugely valuable if your business is fairly new,
however, if you’ve built up solid backlinks, it may be worth throwing
into your mix for this second test report.

Campaigns
“Campaigns” is another tab that doesn’t look too impressive when you first
click onto it, except when you press the “Setup” button for its one solitary
field, “all Messages” and
it opens up a load of tracking options

Connect your
Google Alerts Feed

Put your LOGO on each Report
Upload your LOGO
a Beans Talk Social
support@abeanstalksocial.com
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a Beans Talk Social
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Customize your Report Info
by editing in your info here.

a Beans Talk Social
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Email Reports to your Team
…fill in your email settings to email a report.

a Beans Talk Social
Edit this line
Edit this line
Send Now
or Save
Settings
Send Now
or Save Settings

Get creative when you
Drag & Drop your
Analytics

Contact (Twitter)
Twitter (updated about 1 hour ago)
Select an Account
Print, Email, Publish to a live link or
export it in Excel or HTML.
Contact (Twitter)
Contact (Twitter)
Contact (Twitter)

How to Manage Social Media

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How to Manage Social Media