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IBM Sametime 9
for Social Communications
© 2013 IBM Corporation2
Disclaimers
IBM’s statements regarding its plans, directions, and intent are subject to change or ...
© 2013 IBM Corporation3
Agenda
●
Why IBM Sametime 9?
●
Social Communications
●
Simple
●
Smart
●
Social
●
Secure
© 2013 IBM Corporation4
Why IBM Sametime 9?
Simple licensing – per employee user license
●
No hidden costs
●
No server lic...
© 2013 IBM Corporation5
Leading organizations apply Social Networking to specific processes to
become more engaging, trans...
© 2013 IBM Corporation6
Sametime uniquely unlocks the value of your communication investments...
in a Social Business cont...
© 2013 IBM Corporation7
The IBM Social Business use cases touch all parts of your organization
and social communications i...
© 2013 IBM Corporation8
Reinventing Client Engagement - Customer Service Example
 Extend
Sametime to
your
Extranet
 Enga...
© 2013 IBM Corporation9
To become a social business, you need the right technology platform to help
you rethink how work w...
10 © 2013 IBM Corporation
New, more effective ways to connect and interact
Unified Communications Social Communications
Wh...
© 2013 IBM Corporation11
IBM Sametime for Social Business
SIMPLE
SMART
SOCIAL
SECURE
A modern & streamlined user experienc...
© 2013 IBM Corporation12
Streamlined Sametime Experience (browser or client)
© 2013 IBM Corporation13
Streamlined Sametime Experience (browser or client)
Easily change your
location and status
messag...
© 2013 IBM Corporation14
Streamlined, Simplified Meetings (browser or client)
© 2013 IBM Corporation15
Streamlined, Simplified Meetings (browser or client)
Switch panels to see
the participant list,
v...
© 2013 IBM Corporation16
IBM Sametime 9 extensions for Microsoft Office / Outlook
 Quick and easy
access to Sametime
task...
© 2013 IBM Corporation17
IBM Sametime for Social Business
SIMPLE
SMART
SOCIAL
SECURE
A modern & streamlined user experienc...
© 2013 IBM Corporation18
Sametime 9 – Now with Continuous Presence Video - Out-of-the-box
© 2013 IBM Corporation19
Optional
Participant list
shows video and
audio-only
participants
Select different
video layouts....
© 2013 IBM Corporation20
Mute
Additional video
options (Stop,
Pause, Hide
preview, Undock)
Hangup Select
different video
l...
© 2013 IBM Corporation21
Sametime 9 – Now with Continuous Presence Video - Out-of-the-box
© 2013 IBM Corporation22
Sametime 9 Video
Built on Industry-leading H.264 Scalable Video Codec Technology
 SVC enables th...
© 2013 IBM Corporation23
Sametime video allows you to quickly and easily
extend your organizations video capabilities
●
Ex...
© 2013 IBM Corporation24
IBM Sametime for Social Business
SIMPLE
SMART
SOCIAL
SECURE
A modern & streamlined user experienc...
© 2013 IBM Corporation25
Sametime 9 Mobile “Chat” Client
 Point-to-point video on tablets
 Point-to-point audio for phon...
© 2013 IBM Corporation26
Audio/video 'Chat' calls on a tablet
© 2013 IBM Corporation27
Personal and group chat on a tablet
© 2013 IBM Corporation28
On a phone (Apple iphone or Android)
© 2013 IBM Corporation29
Mobile Meetings Client
© 2013 IBM Corporation30
Sametime 9 Mobile Meetings Client
 Continuous-Presence video for
tablets
 Audio-only meetings
–...
© 2013 IBM Corporation31
Scheduled Meetings - automatically pulls meetings from your Calendar
 Access your meetings
●
Fro...
© 2013 IBM Corporation32
Meetings on a tablet – Calendar integration
 Access your meetings
●
From the
calendar
●
...
© 2013 IBM Corporation33
Meetings on a tablet – multi-party continuous video conferencing
 Access your meetings
●
From th...
© 2013 IBM Corporation34
Meetings on a tablet = the full power of sharing
 Access your meetings
●
From the calendar
●
......
© 2013 IBM Corporation35
IBM Sametime for Social Business
SIMPLE
SMART
SOCIAL
SECURE
A modern & streamlined user experienc...
© 2013 IBM Corporation36
36
IBM Sametime 9 – Top Takeaways
1. Sametime is the most open and
extensible communications plat...
© 2013 IBM Corporation
Thank you!
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Ibm sametime 9 for social communications

  1. 1. IBM Sametime 9 for Social Communications
  2. 2. © 2013 IBM Corporation2 Disclaimers IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.
  3. 3. © 2013 IBM Corporation3 Agenda ● Why IBM Sametime 9? ● Social Communications ● Simple ● Smart ● Social ● Secure
  4. 4. © 2013 IBM Corporation4 Why IBM Sametime 9? Simple licensing – per employee user license ● No hidden costs ● No server license fees ● No external use license fees ● No mobile use license fees Applicable for everyone! Easy, ubiquitous, feature rich ● Viral, adoptive growth - Simple, consistent interface from desktop to web to mobile, to Notes, Outlook, Office, Sharepoint, Connections ● Open, integration for in-context access, interoperate with Cisco, Polycom, ShoreTel, Avaya, Powerful capabilities ● Chat, file share, video, meetings, telephony ● Save $$ - reduce 'clutter': replace / reduce use of WebEx, GTM, Jabber, Skype, JoinMe, etc...
  5. 5. © 2013 IBM Corporation5 Leading organizations apply Social Networking to specific processes to become more engaging, transparent and nimble
  6. 6. © 2013 IBM Corporation6 Sametime uniquely unlocks the value of your communication investments... in a Social Business context IBM Sametime... 1. Provides core communication services 2. Unifies your existing isolated, under-used, complicated tools into a single experience 3. Makes it easy to move from one tool to another based on the task at hand 4. Surfaces the tools where you want them – IBM Connections, Portal, Industry Solutions, business processes or other 3rd party applications IBM Sametime delivers communications services into the business context better than any other product
  7. 7. © 2013 IBM Corporation7 The IBM Social Business use cases touch all parts of your organization and social communications is part of each of them Find Expertise Recruiting & Onboarding Knowledge Sharing & Innovation Mergers & Acquisitions Safety Reinventing Client Engagement How do these social business use cases benefit from Sametime ? ● High Quality Interactions with Integrated Video ● Industry Leading Web Meetings ● Being Engaged and Connected, even when Working Remotely ● Highly Effective Mobile Apps ● Fast, Instant Communication, Internally and Externally with Customers and Partners ● Quick Access to Experts and Answers
  8. 8. © 2013 IBM Corporation8 Reinventing Client Engagement - Customer Service Example  Extend Sametime to your Extranet  Engage with customers instantly, in context  Personable and richer service from chat to screen share to video  Zero download web client
  9. 9. © 2013 IBM Corporation9 To become a social business, you need the right technology platform to help you rethink how work works SIMPLE Communicate in one click from email to chat to meetings to video SMART Engage the right experts at the right time and identify policy concerns in real-time SOCIAL Meet face-to-face through the Industry’s leading audio and high definition video across all devices SECURE Keep real-time communications private
  10. 10. 10 © 2013 IBM Corporation New, more effective ways to connect and interact Unified Communications Social Communications Who we communicate with Ask the people you know (on your contact list) if they know someone who can help Know who can help - across the enterprise - through profiles, microblogs, activities and shared content How we communicate with each other Instant message, phone call, video, email Post to a wall, blog, wiki, forum, microblog, activity, comments, shared files, instant message, phone call, video, online meetings, etc What we communicate about Frequent disruptive requests for low value content Share content to address low value questions, minimizing disruption and leading to higher value interactions
  11. 11. © 2013 IBM Corporation11 IBM Sametime for Social Business SIMPLE SMART SOCIAL SECURE A modern & streamlined user experience Cutting-edge - High Definition - continuous presence video Full capabilities on your favorite mobile devices Deep integration with the industry-leading social software platform
  12. 12. © 2013 IBM Corporation12 Streamlined Sametime Experience (browser or client)
  13. 13. © 2013 IBM Corporation13 Streamlined Sametime Experience (browser or client) Easily change your location and status message. Always know how others see you. Access your contacts, meeting rooms, persistent chat rooms, social broadcasting tools with one click on the navigation ribbon. Access Actions and Preferences through a single menu Always keep track of who you are chatting with. Never miss an incoming message even if you're chatting with more than one person at any given time. Always know who said what and at what time with our new, more expressive chat transcript layout. Easily switch from one chat session to another. Streamlined toolbar with most used tools
  14. 14. © 2013 IBM Corporation14 Streamlined, Simplified Meetings (browser or client)
  15. 15. © 2013 IBM Corporation15 Streamlined, Simplified Meetings (browser or client) Switch panels to see the participant list, video feed and meeting room library. Invite people to your meeting room and add documents to the room library with one click. Maximize the presentation area by hiding other elements Always know what's going on. The Meeting Stream will record every single event happening during the meeting for your convenience. Change your status right from the meeting room. Access Actions and Preferences quickly without leaving the meeting room. Record your meeting from your machine or let the meetings server do it for you.
  16. 16. © 2013 IBM Corporation16 IBM Sametime 9 extensions for Microsoft Office / Outlook  Quick and easy access to Sametime tasks from the Microsoft Office applications IBM Sametime Group for Microsoft Office ribbon in Outlook
  17. 17. © 2013 IBM Corporation17 IBM Sametime for Social Business SIMPLE SMART SOCIAL SECURE A modern & streamlined user experience Cutting-edge - High Definition - continuous presence video Full capabilities on your favorite mobile devices Deep integration with the industry-leading social software platform
  18. 18. © 2013 IBM Corporation18 Sametime 9 – Now with Continuous Presence Video - Out-of-the-box
  19. 19. © 2013 IBM Corporation19 Optional Participant list shows video and audio-only participants Select different video layouts. Larger, frameless video. Display is optimized based on the number of people participating. Consistent toolbar for stand- alone calls and meetings. Active speaker indicator Sametime 9 – Now with Continuous Presence Video - Out-of-the-box Intuitive softphone for audio only calls Speaker status indicator Go full screen
  20. 20. © 2013 IBM Corporation20 Mute Additional video options (Stop, Pause, Hide preview, Undock) Hangup Select different video layouts. Sametime 9 – Now with Continuous Presence Video - Out-of-the-box Undock the video to go full screen on a second display Dial out to a phone number (3rd party gateway, required), moderator controls, monitor network and video performance, etc
  21. 21. © 2013 IBM Corporation21 Sametime 9 – Now with Continuous Presence Video - Out-of-the-box
  22. 22. © 2013 IBM Corporation22 Sametime 9 Video Built on Industry-leading H.264 Scalable Video Codec Technology  SVC enables the efficient encoding of video  Video image is organized into layers; Which can save bandwidth New Infrastructure Components Video Multi-Point Control Unit (VMCU)  Software only MCU, scalable audio, video, backwards compatible and can be geographically distributed Video Manager (VMGR)  Manages VMCUs, balances load, clusterable, supports failover
  23. 23. © 2013 IBM Corporation23 Sametime video allows you to quickly and easily extend your organizations video capabilities ● Existing video systems are under used ● Sametime 'unlocks' your existing video resources ● Sametime users can connect with each other or with most existing video assets ● Users can join the video session from their desktop, home office, or on their mobile device ● You choose who gets to use video ● Low cost, easy to use and high quality ● Scalable solution that let's people meet, regardless if traditional video systems exist or are available Sametime 9 delivers continuous presence high definition video . . . but what does that mean for my business ?
  24. 24. © 2013 IBM Corporation24 IBM Sametime for Social Business SIMPLE SMART SOCIAL SECURE A modern & streamlined user experience Cutting-edge - High Definition - continuous presence video Full capabilities on your favorite mobile devices Deep integration with the industry-leading social software platform
  25. 25. © 2013 IBM Corporation25 Sametime 9 Mobile “Chat” Client  Point-to-point video on tablets  Point-to-point audio for phones  Soft phone – Dial-out to PSTN over data network – Ringback to specified number  Push-notification support for Android – Incoming messages pushed from Google Cloud Messaging while in background  Device and OS support updates – Android and iOS
  26. 26. © 2013 IBM Corporation26 Audio/video 'Chat' calls on a tablet
  27. 27. © 2013 IBM Corporation27 Personal and group chat on a tablet
  28. 28. © 2013 IBM Corporation28 On a phone (Apple iphone or Android)
  29. 29. © 2013 IBM Corporation29 Mobile Meetings Client
  30. 30. © 2013 IBM Corporation30 Sametime 9 Mobile Meetings Client  Continuous-Presence video for tablets  Audio-only meetings – Invited vs. Present View – Auto-dial of conference bridges and passcodes  Remote control (device to dekstop)  Integration with IBM Connections – Files and Profiles  Device side annotations  Preview mode for shared documents  Server side recording  Device and OS support updates – Android 4.x – iOS 7
  31. 31. © 2013 IBM Corporation31 Scheduled Meetings - automatically pulls meetings from your Calendar  Access your meetings ● From the calendar ● ...
  32. 32. © 2013 IBM Corporation32 Meetings on a tablet – Calendar integration  Access your meetings ● From the calendar ● ...
  33. 33. © 2013 IBM Corporation33 Meetings on a tablet – multi-party continuous video conferencing  Access your meetings ● From the calendar ● ...  Attend a meeting ● View shared content ● Join a video conference
  34. 34. © 2013 IBM Corporation34 Meetings on a tablet = the full power of sharing  Access your meetings ● From the calendar ● ...  Attend a meeting ● View shared content ● Join a video conference  Participate ● Take control & share ● Annotate ● Slide preview ● Remote control  Manage ● Record the meeting ● Get meeting reports ● Set permissions
  35. 35. © 2013 IBM Corporation35 IBM Sametime for Social Business SIMPLE SMART SOCIAL SECURE A modern & streamlined user experience Cutting-edge - High Definition - continuous presence video Full capabilities on your favorite mobile devices Deep integration with the industry-leading social software platform
  36. 36. © 2013 IBM Corporation36 36 IBM Sametime 9 – Top Takeaways 1. Sametime is the most open and extensible communications platform in the market 2. High quality audio & video conferencing 3. New mobile “smarter” meetings client 4. Social communications are now even more social 5. Sametime delivers communications services into the business context better than any other product 6. Simple, streamlined licensing with no hidden costs – full functions across multiple platforms
  37. 37. © 2013 IBM Corporation Thank you!

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