4. A
C
C
E
S
S
T
O
T
H
E
I
N
T
E
R
N
E
T
Over half of the
world’s
population use
the internet
today
3.484 billion are
accessing it to
use various
social media
platforms
Watch this link
to see how many
people are
accessing the
internet every
second
(Hootsuite, 2019).
6. C
O
N
S
U
M
E
R
T
R
E
N
D
S
Technology has vastly
evolved in the past 5 years
Face-to-face conversations
Hand-written letters
Waiting by the phone
No longer common ways to
communicate
Using impersonal
technologies to continue
being personable
Concept of constant
connection is what drives
technology consumption
Talk-to-text
Bluetooth
Messaging apps
Facetime
Today’s most common
ways to communicate
7. C
O
N
S
U
M
E
R
T
R
E
N
D
S
Consumer trends are
changing
In 2019, eight out of ten
Australians shopped
online
In 2020, one out of ten
items will be bought
online
By 2021, 22 million
Australians will be
buying online
(V12Data, 2015) (Webalive, 2019)
8. W
H
A
T
C
O
N
S
U
M
E
R
S
B
U
Y
Global ecommerce
market size will
reach $3.5 trillion in
revenue by 2022
Retail stores are
rapidly closing their
Brick & Water shops
In 2014, electronics
were the biggest
category purchased
online
(Webalive, 2019)
10. H
O
W
C
O
N
S
U
M
E
R
S
S
E
A
R
C
H
Information on the internet is now
at our fingertips
Search engine giants like Google help
us find what we want in seconds
50% of consumers will go straight to
the retailer’s website
The other 50% will start with a
search engine
(ClickZ, 2018)
11. T
E
C
H
N
O
L
O
G
Y
C
H
A
L
L
E
N
G
E
S
Marketing Mix Changes & Challenges
People
Losing their
jobs to
technology
Promotion
Traditional
marketing is
dying up
against
digital
marketing
Price
Brands
lowering
prices to
keep up with
competition
Place
Brick and
water stores
are closing
14. S
U
M
M
A
R
Y
In 2018, this is what happened in one
minute across the internet
Australians are mobile obsessed, with
more phones than people and two thirds
of the population on Facebook
(Twitter, 2019)
(Juicebox, 2020)
16. R
E
F
E
R
E
N
C
E
S
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behavior-2018/218754/ [Accessed 16 Feb. 2020].
Alaimo, D. (2017). 87% of shoppers now begin product searches online. [online] Retail Dive. Available at: https://www.retaildive.com/news/87-of-
shoppers-now-begin-product-searches-online/530139/ [Accessed 16 Feb. 2020].
Smeaton, C. (2018). 6 New Ecommerce Trends Shaping the Future of Online Retail - Video Commerce Blog. [online] Video Commerce Blog.
Available at: https://www.demoup.com/blog/six-new-ecommerce-trends-shaping-the-future-online-retail/ [Accessed 16 Feb. 2020].
WebAlive. (2019). Australia's Ecommerce in 2019: Essential Data and Statistics | WebAlive. [online] Available at:
https://www.webalive.com.au/ecommerce-statistics-australia/ [Accessed 16 Feb. 2020].
Bedgood, L. (2019). 25 Stats on Consumer Shopping Trends to Know for 2019 | V12. [online] V12data.com. Available at:
https://v12data.com/blog/consumer-shopping-trends-stats/ [Accessed 16 Feb. 2020].
Marketing Charts. (2019). Online Video Consumption Continues to Rise Globally - Marketing Charts. [online] Available at:
https://www.marketingcharts.com/digital/video-110520 [Accessed 16 Feb. 2020].
Multichannel. (2019). Cisco: Video to Consume 79% of Internet Traffic by 2020. [online] Available at: https://www.multichannel.com/news/cisco-
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Juicebox.com.au. (2018). The Impact & Evolution fo Digital Technology. [online] Available at: https://www.juicebox.com.au/post/the-impact-and-
evolution-of-digital-technology/ [Accessed 16 Feb. 2020].
Twitter.com. (2017). Twitter. [online] Available at: https://twitter.com/1pt21gws/status/1016902288592404481 [Accessed 16 Feb. 2020].
Discovertec.com. (2020). Past, Present and Future: The Evolution of Technology. [online] Available at: https://www.discovertec.com/blog/evolution-
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Visiture. (2019). Consumer Online Shopping Trends for 2019. [online] Available at: https://www.visiture.com/blog/consumer-online-shopping-trends-
for-2019/ [Accessed 16 Feb. 2020].
17. R
E
F
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R
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N
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Vividfish.co.uk. (2018). 89% of customers begin their buying process with a search engine. [online] Available at:
https://www.vividfish.co.uk/blog/89-of-customers-begin-their-buying-process-with-a-search-engine-source-fleishman-hillard [Accessed 16 Feb.
2020].
Internetlivestats.com. (2020). Number of Internet Users (2016) - Internet Live Stats. [online] Available at:
https://www.internetlivestats.com/internet-users/ [Accessed 16 Feb. 2020].
Statista. (2019). Number of internet users worldwide 2005-2018 | Statista. [online] Available at:
https://www.statista.com/statistics/273018/number-of-internet-users-worldwide/ [Accessed 16 Feb. 2020].
Richter, F. (2018). Infographic: Age Matters in Online Video Consumption. [online] Statista Infographics. Available at:
https://www.statista.com/chart/1715/online-video-consumption/ [Accessed 16 Feb. 2020].
McCarthy, N. (2018). Infographic: The evolution of digital device ownership in the UK. [online] Statista Infographics. Available at:
https://www.statista.com/chart/14981/the-evolution-of-digital-device-ownership-in-the-uk/ [Accessed 16 Feb. 2020].
Unsplash.com. (2020). Photo by Christopher Gower on Unsplash. [online] Available at: https://unsplash.com/photos/m_HRfLhgABo [Accessed
16 Feb. 2020].
Juicebox.com.au. (2019). The Impact & Evolution fo Digital Technology. [online] Available at: https://www.juicebox.com.au/post/the-impact-
and-evolution-of-digital-technology/ [Accessed 16 Feb. 2020].
Digitalistmag.com. (2019). The Evolution Of Technology Continues: What’s Next In 2019. [online] Available at:
https://www.digitalistmag.com/cio-knowledge/2019/02/26/evolution-of-technology-continues-what-is-next-in-2019-06196611 [Accessed 16
Feb. 2020].
Technology, F. (2020). Future technology: 22 ideas about to change our world. [online] BBC Science Focus Magazine. Available at:
https://www.sciencefocus.com/future-technology/future-technology-22-ideas-about-to-change-our-world/ [Accessed 16 Feb. 2020].
Forbes.com. (2019). 7 Predictions For How The Internet Will Change Over The Next 15 Years. [online] Available at:
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