Zimbra APxJ Partner Summit - Plenary Session
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Zimbra APxJ Partner Summit - Plenary Session
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Zimbra APxJ Partner Summit - Plenary Session
- 2. 22 SYNACOR OVERVIEW APxJ Customer Forum, April 2016
- 3. 33 MISSION We enable our customers to better engage with their consumers
- 4. 4 WE WORK WITH OUR CUSTOMERS AND PARTNERS TO OPTIMIZE USER ENGAGEMENT AND MONETIZATION Contains proprietary and confiden1al informa1on owned by Synacor, Inc. © / 2016 Synacor, Inc. Customers, 120 service providers, 3500 enterprises, 1000 web publishers Advertising and Content Partners Command and Simula,on Solu,ons Chile ADVERTISING
- 5. 5 TRUSTED TECHNOLOGY DEVELOPMENT, MULTIPLATFORM SERVICES AND REVENUE PARTNER Managed Portals Email/Collaboration Video Platform/Cloud ID Ad Solutions Operate 50 portals Ÿ 120M monthly visitors Authentication Reaches 75M Pay TV subscribers Ÿ 500M mailboxes
- 6. 6 OUR PERSPECTIVE ON THE EMAIL MARKET Email has been and will continue to be a strategic focus and core competency for Synacor EMAIL REMAINS RELEVANT AND IS STILL A GROWTH MARKET • Total worldwide email users, including both business and consumer users, will grow to 3B in 2019 • While overall growth is slowing in the US, there is still an enormous base of users growing to 250M by 2018 MOBILE AS WELL AS DESKTOP ACCESS • While mobile is growing, and accounts for 50% of ‘opens’, Desktop usage is still maintaining its share GROWING CLOUD ADOPTION • Strong adoption of Cloud email / collaboration in organizations of all sizes IMPORTANCE OF ROBUST SECURITY FEATURES CONTINUE TO INCREASE • Safety of sensitive data is growing in importance INTEGRATED EXPERIENCES • Unified Communications and Integration of IM, conferencing, voice and video • Social Networking Integrations e.g. Facebook, LinkedIn, etc
- 7. 7 MARKET LEADER IN PROVIDING EMAIL SOLUTIONS + • Market leader in ISP email • Established distribution platform to grow international and enterprise • Strengthens product profile and competitiveness
- 8. 8 LEADER IN EMAIL Email is in our DNA Migration Experience Enterprise Grade Availability & Reliability Proven Monetization • Architecture design to scale • Leading track record of 99.99% availability • Partnership with Google • World Class Ad Ops & Yield Optimization Capabilities • Advertising Products across desktop, mobile, POP/IMAP • Leading white-label email provider • Open Source extensible offering for enhanced features & functionality • Integrated product and email experiences • Unmatched email migration experience • Proven migration platform that has successfully transitioned dozens of platforms
- 11. How do I beat O365? What is Zimbra’s Strategy? When is the next release? Can I offer Open Source Support? Who is Synacor?
- 16. Zimbra’s Worldwide Channel 17 1,349 1,462 1,562 2014 2015 Today 401 495 545 2014 2015 Today Value Added Resellers Cloud Service Providers +50 in Q1 +100 in Q1
- 18. 19 Embrace Open Source Provide products and services to Zimbra’s worldwide OSE community Synacor Synergies Leverage Synacor products to create opportunities for the Zimbra Channel Innovation via Partnerships Broaden product capability via OEM agreements with Zimbra partner community Embrace Open Source Synacor Synergies OEM Partnerships
- 19. 20 Innovation via Partnerships Broaden product capability via OEM agreements with Zimbra partner community Embrace Open Source Synacor Synergies OEM Partnerships
- 20. Synacor’s Strategy for Zimbra 21 11/04/16 OEM Products • Partner Developed • Zimbra Branded • Zimbra Supported • Sold by Channel Zimbra Talk Partner Products • Partner Developed • Partner Branded • Partner Supported • Sold by Partner • Synacor/Zimbra Endorsed
- 21. • Developed by a partner out of Germany • Multi-User Text, Voice & Video Chat • Screen Sharing & File Collaboration • Tightly Integrated into the Zimbra UI • VARs can sell as an on-prem solution • BSPs can sell as a value-added service 22 Zimbra Talk
- 22. Zimbra Talk – Next Steps • Attend Zimbra Talk sales & technical training • Download a free trial copy of Zimbra Talk • Deploy Zimbra Talk *free of charge* for your internal use • Register Zimbra Talk opportunities with your channel sales representative • Take advantage of aggressive discounts being offered for Q2 Zimbra Talk on-prem opportunities • BSPs may offer Zimbra Talk *free of charge* through July 1, 2016 24 11/04/16
- 24. So is Zimbra Development doing? 26 11/04/16 Zimbra Development • 24x7 Infrastructure • Zimbra APIs • Zimlet SDK • Enhanced Security • Quality & Performance Improvements
- 25. 27 Embrace Open Source Provide products and services to Zimbra’s worldwide OSE communityEmbrace Open Source Synacor Synergies OEM Partnerships
- 26. Zimbra OSE Engagement Strategy • Offer standard and premiere Zimbra OSE support services as 12-month subscriptions for on-prem OSE deployments • Offer Zimbra OSE professional service packages • Offer add-on products for OSE customers • Products to be considered as OSE add-ons: o Mobile (ActiveSync) clients o Zimbra Talk o Backup/Recovery o Active Directory Integration o Upgrades to Zimbra Network Edition 29
- 27. Zimbra OSE Support Program Overview • Zimbra OSE Support Program will be for quali/ied partners only • Partner must be able (and willing) to provide 1st and some 2nd level support for OSE subscription customers • Partner must be able to offer Zimbra OSE professional services • Partner may not offer Open Source Support to customers outside of the of/icial Zimbra OSE Support Program • Program limited to Value Added Resellers supporting On-Prem deployment of Zimbra OSE • Only VARs that participate in the OSE support program will be able to sell Zimbra OSE add-on products. 30
- 29. 33 Synacor Synergies Leverage Synacor products to create opportunities for the Zimbra Channel Embrace Open Source Synacor Synergies OEM Partnerships
- 30. Zimbra Ad Zimlet (ZAZ) • A core competency of Synacor is helping service providers make money through online advertising • Synacor is bringing this expertise to Zimbra’s BSP community in the form of an Zimbra Ad Zimlet (ZAZ). • Syancor’s ZAZ will enable BSPs to offer: o Free email service for low-end users that is funded by ad revenue o Lower cost email service that is partially funded by ad revenue • Targeting a late summer to early fall 2016 general launch • Looking for early adopter candidates today! 34
- 31. 35
- 40. APxJ Region covers • 6 out of the Top 10 fastest growing economies • 4 out of the Top 5 fastest growing economies Current Performance for FY15 re/lects a close alignment with the key revenue contribution coming from: • India • Indonesia • Philippines • Thailand 46 Beyond 2015 – What’s our Business Potential? 28 April 2016
- 41. Zimbra Marketing Creating the Awareness to Drive Demand 47 Number of Partner Marketing Activities in APxJ • FY 2014: 23 • FY 2015: 23 • FY 2016: 11 and counting 28 April 2016
- 43. Zimbra Partner Ecosystem 49 NEW! Silver Annual Sales: $50k-$99.9k Authorized Annual Sales: <$50k Gold Annual Sales: $100k+ Value Added Reseller Gold Monthly Commit: $5k Authorized Monthly Commit: $200 Silver Monthly Commit: $1k Platinum Monthly Commit: $25k Business Service Provider Strategic Technology Partner Channel Program Technology Program Technology Distributor Aggregator Referral 28 April 2016
- 44. What’s New in 2016? 50 • NEW partner portal for simpli/ied deal registration, lead routing, and opportunity tracking! • Annual Review • Zimbra will evaluate partner statuses at the end of each FY to determine partner level for next FY • This will allow for new partners to gain eligibility into higher levels of the program based on various incentives • New Marketing Initiatives available to the channel • Wanted to provide more turnkey marketing initiatives to collaborate with our partners • Various co-sponsored webinars, email campaigns, etc. to be made available based on your partner level 28 April 2016
- 45. What’s New in 2016 (continued)? 51 • Replacing Rebate Program with a more advanced partner portal and better marketing initiatives to reach more partners and help grow more business • Access to product beta testing • Making certi/ications attainable, easily accessible, and available to ALL partners • Lower deal registration requirements and greater deal registration margin based on your partner level 28 April 2016
- 47. Zimbra VAR Program Bene]it: Deal Registration 53 • Who’s Eligible – All Zimbra VAR Partners are eligible to register • Eligible Products – All Zimbra Products • Qualifying Amount: $5,000 TCV • Eligible Deals – Partner found opportunities for new, and growth orders. Growth orders must meet the minimum total contract value requirement. • How to Register A Deal – Go to the Zimbra Partner Portal and submit the Deal Registration form. • Bene]it to Authorized/Silver Partner – Additional 10% margin • Bene]it to Gold Partner – Additional 15% margin 28 April 2016
- 48. 54 Last but not least and most importantly… In appreciation of you , and all that you do!
- 51. • What’s new in 8.7 • Zimbra Talk • 2016 and Beyond 57 May 16 Zimbra Partner Summit 2016
- 53. What’s New in 8.7 • Two-Factor Authentication • Security Updates • 3rd Party Pen Test Validation • User based Mobile Device Management from Web Client • 3rd party package updates, XSS /ixes and many more • Enhancements and Bug Fixes (1200+ Enhancements/Bugs Addressed) • Open Source Packaging • Allows Component Updates for security without full Zimbra upgrade • Processes and applies required open source package dependencies 59 Zimbra Partner Summit 2016 May 16
- 54. 2-Factor Authentication • Additional layer of security • Delivered as part of the platform • Generic key generation • Supported across all clients 60 Zimbra Partner Summit 2016 May 16
- 55. External Repository • Updated Packaging to enable improved patching and isolated updates • Public or Private Repository for 3rd party packages • Reduced Zimbra Installer Size (from 1.2GB to <400MB) 61 Zimbra Partner Summit 2016 May 16
- 56. • XMPP-based live chats • WebRTC audio and video conferences • No additional software or plugins 62 Zimbra Partner Summit 2016 May 16 APPLICATION & SERVICES ZIMBRA TALK Full Web Chat & Rooms Video Conference Open Source Technology Real time Collaboration Screen Sharing Zimbra Talk
- 57. APPLICATION & SERVICES ZIMBRA TALK 63 Zimbra Partner Summit 2016 May 16 Open: Zimbra Talk is an open source product. Source code is available for internal security reviews Private: Zimbra Talk information is encrypted both in- /light and “at rest.” Secure: Zimbra Talk can run within your data center or provided as a cloud service by a cloud provider operating within your state or province Affordable: Zimbra Talk has a both a lower cost of acquisition and lower TCO vs. the competition
- 58. APPLICATION & SERVICES ZIMBRA TALK CHAT ü Start conversations directly from an email ü Invite additional person(s) to participate in the conversation ü Follow multiples conversations ü Invite your colleagues to your public or private room 64 Zimbra Partner Summit 2016 May 16
- 59. APPLICATION & SERVICES ZIMBRA TALK 65 Zimbra Partner Summit 2016 May 16 VIDEO ü Easy creation by starting a chat and convert it into a conference ü 1-1 and 1-x Conference ü WebRTC Based ü Invite external users REAL-TIME COLLABORATION ü Collaborate on an online document ü See all the changes in real time ü Screen Sharing
- 61. Product Framework • User Interface Deliver an advanced, feature rich collaboration platform across all devices. • Privacy & Security Allowing for high levels of safety and security in communications. • Scalability & Manageability Services that can be scaled and managed easily, supporting the needs of the smallest mailbox environments to millions of mailboxes. • Applications & Services A wide range of applications built into the platform to support collaboration. Advanced services augmenting the product.
- 62. Contains proprietary and con/idential information owned by Synacor, Inc. © / 2015 Synacor, Inc. • Desktop Browsers (Advanced/Basic) • Desktop Program (Zimbra Desktop) • Mobile Webmail • Zimbra Outlook Connector Zimbra Product Framework USER INTERFACE – CURRENT OFFERINGS
- 63. USER INTERFACE CONSUMER UI New Webmail interfaces focusing on Usability • Existing Zimbra Interface designed around Enterprise and High Feature visibility • Next Generation Zimbra UI to be written using modern design standards and focus on usability over features • HTML5/Responsive Design • Web based and Native App options
- 66. USER INTERFACE ZIMBRA DESKTOP New features include: • Synacor's Branding • Auto-archiving - Automatically archive emails to the local desktop folders. • Password Lock - Option to lock Zimbra Desktop and make it password protected. • Two factor authentication - Supports 2FA if enabled on the server. • Support Traditional Chinese (Taiwan) language • 40+ bug /ixes
- 67. Contains proprietary and con/idential information owned by Synacor, Inc. © / 2015 Synacor, Inc. • SSL/TLS Client Protocols • Inter-Process SSL • SPF/DKIM • S/MIME • AntiSpam/AntiVirus Zimbra Product Framework PRIVACY & SECURITY – CURRENT OFFERINGS
- 68. Encrypted email key aspect of business email • Various commercial and free add-ons exist to try to /ill this gap • Many are /lawed • Adoption is fairly low Provide a robust, but easy to use, encryption platform • Enterprise Key Management • Data at Rest Encryption • Full end to end encryption PRIVACY & SECURITY ENCRYPTED EMAIL
- 69. • Email Encryption (must be easy to use) • Certi/ied / Registered Email • Recipient Controls (i.e. Do Not Forward) • eSignature • Graymail Detection • Safe Unsubscribe PRIVACY & SECURITY OTHER FEATURES
- 70. Contains proprietary and con/idential information owned by Synacor, Inc. © / 2015 Synacor, Inc. • Multi-Master LDAP • Multi-Tenancy • Hierarchical Storage Management • Backup/Recovery Zimbra Product Framework SCALABILITY & MANAGEMENT – CURRENT OFFERINGS
- 71. Goals • Decouple mailboxes and provide infrastructure fault tolerance • Enable rolling upgrades to minimize or eliminate customer service disruptions Approach • Release incremental improvements to the system to avoid risk • Address the most dif/icult problems /irst • Focus on distributed architecture and reducing complexity SCALABILITY & MANAGEABILITY 24x7 PROJECT
- 72. SCALABILITY & MANAGEABILITY 24x7 PROJECT Existing Management Console has gaps • Customers using Third-party options to /ill the gaps • Many Service Providers build out their own tools Moving Forward • Update the web console to better leverage existing management interfaces • Have the existing gaps /illed with Zimbra core console options
- 73. Contains proprietary and con/idential information owned by Synacor, Inc. © / 2015 Synacor, Inc. • Email (Fodlers/Tags) • Contacts | Calendar | Tasks • Briefcase • Full Text Search • Zimlets • Migration • Zimbra Talk Zimbra Product Framework APPLICATION & SERVICES – CURRENT OFFERINGS
- 74. Updated RESTFUL API • Provide an easy to develop against API • Turn the Zimbra mail server into a easily accessible data source for application integrations • Consumer UI being built on top of REST API APPLICATION & SERVICES REST API
- 75. Zimbra Collaboration Roadmap v8.7 vNext vFuture 2016 USER INTERFACE • New Consumer/Modern Desktop UI Option • Mobile App – Tablet PRIVACY & SECURITY • Two-Factor Authentication • Advanced Anti-Spam Protection • Enterprise Encryption Key Management SCALABILITY & MANAGEABILITY • HA Reference Architecture • Zimbra 24x7 – Phase 1 • Improved Multitenant Management Console APPLICATIONS & SERVICES • Secure Chat Server Full REST APIs
- 76. Zimbra Collaboration Roadmap v8.7 vNext vFuture 2017 USER INTERFACE • Productivity UI Updates PRIVACY & SECURITY • Data at Rest Encryption • End to End Email Encryption • Improved Security and Compliance Logging SCALABILITY & MANAGEABILITY • Zimbra 24x7 – Phase 2 • New Backup and Recovery APPLICATIONS & SERVICES • Improved Briefcase • Zimlet SDK Update • Productivity Improvements • Social Media Integration
- 77. 85
- 79. • About Hancom, Inc. • History between Zimbra and Hancom • NeOfice24 introduc1on • Integra1on with Zimbra Collabora1on • Q&A 87 28th of APR., 2016
- 81. How did we collaborate with Zimbra before? 89 TFSI Adapter (Zimlet) Mail Tasks Contacts Calendar Briefcase Active Directory OWA Exchange Server ThinkFree - Zimbra Collaboration • Web browser • Desktop • Mobile
- 83. 91
- 84. 92 Office Suite Collabora,on SecurityFile Manager Eco System Any Device Easy and effec,ve file management View/Edit documents from anywhere Share/ Simultaneous edi,ng Amazon-based data security Easy integra,on with other services Any OS Expand your produc,vity with Ne0fice24 cloud service pla0orm and powerful produc,vity tools for mul,ple devices and OS
- 85. 93 Cloud connec1on with other commercial cloud services via 0Auth NeOfice24 produc1vity applica1ons
- 92. 103
- 95. Our Main Service Our main product is Alfresco Enterprise Content Management (ECM) with professional Installation, Customization at your service and the System Integrations between other systems Alfresco Implementa,on Alfresco Customiza,on Alfresco Integra,on • 20 years of IT experience • 11 years of DMS / ECM experience www.SKYTIZENS.com – About Us SKYTIZENS We are IT Solution developer, we provide advance and high quality of services. Expert with long experience in developing software solution with the right consultation you can rely on.
- 107. Advanced Full Text Search – Easily Searching for whatever - FULL TEXT SEARCH - CUSTOM SEARCH - BOOLEAN SEARCH - LIVE SEARCH - AUTO SUGGESTION - PEOPLE SEARCH - FILTER SEARCH - SITE SEARCH
- 109. Why With Us? – We are listed on Alfresco World Feature Skytize ns Custom Dedicated Web Browser - SkyBrowser Yes 1. Security: Repository Encryption & Any Document Encryption Yes 2. Security: Antivirus Integrations Yes 3. Of]ice: Any Document To PDF Yes 4. Of]ice: .dwg, .ai, .eps, .psd, Of/ice Files, Media Files, Images, .. Any Files Yes 5. Of]ice: ThinkFree Of/ice Integration (edit documents online) Yes 6. Of]ice: 100% Web-based Scanning Solution Yes 7. Of]ice: Corporate FAX Server Solution Yes 8. Of]ice: Advanced Email Archive & EML Document Viewer Yes 10. Integrations: ERP, Zimbra, Web Pages Yes 11. Reporting: Dynamic Business Reports (dashboard), Periodical Generated Reports Yes 12. Of]ice: Advanced Digital & Electronic Signature Yes 13. BPM: Business Process Management – Work/low development Yes 14. Of]ice: Advanced Document Viewer with Annotations Yes 15. Security: HTML Dynamic Watermark Yes 16. General: User Menu in Thai Language Yes … any other modi/ications/customizations/integrations Yes
- 112. Why With Us? – Our Customers Say About Us “Skytizens” has provided us the great ECM Solutions with vary useful features to help our organization get rid of document problems” “With Skytizens solution, we have successfully on transform our data from multi storages to be one centralization to be easily to manage and control. Project is on time and great support from after sales service team. Thank you” “Skytizens has provided NBTC the full solution such as, auto data classification, central data storage, advanced data analysis, with their knowledge and experience of the government sector, combined with the expertise of both Alfresco Document Management System and Record Management make a complete of document lifecycle controlling”
- 114. Thank You