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Pier One
Restaurant
By Zhichen Ji
Introduction and Strengths
Situated in Sandy Bay, Hobart
Chilled Tasmanian cuvee, good friends, and
delicate oysters
Waterfront, flavour fare, and seafood goodness
Definition of relaxed, quality dining
Price range $30 - $70 at average
Good position: outdoor seating and personalised
serviced
Problems and Issues
Growing number of competitors
Growing number of tourists
Advertisements are generic, not targeting
specific customer segments of the target market
Poor communication tools – limited to internet
users
New Market Strategies
Customer segment
- Deliver messages to a defined target segment;
- Avoids wasting media coverage
- Customers with similar needs, wants, and
consumption behaviours.
New Market Strategies
(cont.)
Segmenting customer into:
- High-income earners
- Families with children
- Tourists
Communication Tools
Creating customer awareness – branding
Advertising in virtual worlds by social media: Instagram,
Facebook, official website, twitter, and etc.
TV channel with respect of tourism programs, tourism magazine
and newspaper, travel website
Daily newspaper and flyers by providing coupon and special
offers
Objectives
Create customer awareness and boost their
purchase actions
Segment the market with proper advertisement and
promotion in both virtual world and actual world
Effectively and efficiently attract more potential
customers
Try the best to satisfy valuable customers by
providing best food and service

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BMA 349 CAMPAIGN PITCH PRESENTATION

  • 2. Introduction and Strengths Situated in Sandy Bay, Hobart Chilled Tasmanian cuvee, good friends, and delicate oysters Waterfront, flavour fare, and seafood goodness Definition of relaxed, quality dining Price range $30 - $70 at average Good position: outdoor seating and personalised serviced
  • 3. Problems and Issues Growing number of competitors Growing number of tourists Advertisements are generic, not targeting specific customer segments of the target market Poor communication tools – limited to internet users
  • 4. New Market Strategies Customer segment - Deliver messages to a defined target segment; - Avoids wasting media coverage - Customers with similar needs, wants, and consumption behaviours.
  • 5. New Market Strategies (cont.) Segmenting customer into: - High-income earners - Families with children - Tourists
  • 6. Communication Tools Creating customer awareness – branding Advertising in virtual worlds by social media: Instagram, Facebook, official website, twitter, and etc. TV channel with respect of tourism programs, tourism magazine and newspaper, travel website Daily newspaper and flyers by providing coupon and special offers
  • 7. Objectives Create customer awareness and boost their purchase actions Segment the market with proper advertisement and promotion in both virtual world and actual world Effectively and efficiently attract more potential customers Try the best to satisfy valuable customers by providing best food and service