DeVry UniversityCourse ProjectBUSN278 Budgeting and Forecastin.docx
ProjectmanagementProposalForPM_6_C
1. 1
Project management Proposal For
PM_6_C
Tutor: Mohammad Moeeni
Made by:
146391 146223 122373 146372 149532
Table of Contents
1.Description of the project
2.Objectives
2. 2
3.Organisation
Project team
Culture
Table 3.1
4.Key Stakeholder
Table 4.1
Communication
Table 4.2
Influencing stakeholder
Table 4.3
5.Project Champion
6.Team Strength
7.Scope Creep
8. Key attributes
Table 8.1
9.Key Deliverables
10. Work Breakdown Structure of the Project
11.Project Contract
12.Estimated Duration
13.Work Dependices
14.Critical Path
15. Project Budget
16. Cost Reserve
17. Project Resources
18. Staff for the project
Table 17.1
19. Risk assessment
20.Key Risk Factor
Table 20.1
21.Risk Assessment by PESTEL
22.Risk Mitigation Strategies Of the Project
23.Project integration plan
24.Progress Evaluation Plan
Final Review Plan
Project team Monitoring
Appendix
References
1.Descriptionof the project
In this project, we are proposing to develop an app, which enables a fast checkout service
without human interaction, or having to queue up to be served, since the transaction is carried
out on a personal smartphone. The app benefits our main customers by saving time and being
more convenient than other methods of transactions. Our target audience are mainly Sussex
University students, as well as staff.
3. 3
The app will be free of charge to download for individual customers. Our customers, our
main source which will increase our revenue, will be already established businesses such as
the co-op. It will either be an upfront cost or a specific percentage of every product
purchased through the app.
Our mission and vision is to provide a fast and efficient service to the Co-op customers which
targets mainly students and staff from the University of Sussex. We want to be partners with
Co-op, so that students and staff use our app more often. Within the next 3 to 5 years, our
main goal is to become the primary form of transaction.
2.Objectives
Our objective would be achieve 500 downloads in the first month after we launch the
application. (See appendix 2)
3.Organisation
The organisation that we decided to cooperate with is a software development company
based in London. The reason why we have chosen to work with this enterprise is that they
have a mature working system and contain established professional app developers. In the
meanwhile, they have a lot of outsourcing contact like designing logo and interface. We
believe that the reputation of GEEKS Ltd would have the ability to convince the investor, in
this case Cooperative would be interested in our project.
The organisation has won several awards and certificates consecutively from Microsoft
Partner, National Business Awards UK, The Queen’s Award etc. for the different projects
that they have managed. The GEEKS ltd company had usually carry out the projects that
clients require, then proceed the prototype and present demo to see if the project is suitable
for use. The organisation just established from 2007, yet they have 200 successful cases result
and keep growing over years. We had look up to their successful cases which have delivered
a large amount of diverse range of projects such as working with BBC, Harrods. We believed the
GEEKS LTD would be the most suitable organisation for the project base on their success and
flexibility.
Project team
The organisation is structured by 80 employees which indicates app developers, financial
department and marketing team. GEEKS LTD would adjust the project that they are required
to do first. In order to see how much money they are going to charge and have the estimated
schedule of the project. Since they have the experience of working with lots of companies but
the students. We think the providing service to the students in the University of Sussex and
4. 4
making appliance for supermarket would be new experience for them. We had noticed that
despite the mature working system they have, GEEKS LTD are still lack of relationship with
the younger generation. This project would benifits them for building images to the
graduates. The core project team would be formed by 5 people who are from different places.
We believe that would help to set up the diversity of the project team. And more abilities of
the team members would be needed in the project.
Culture
The table below would present the culture of the organisation, based on the cultural elements
that we had researched. We would be able to see how the cultural elements affect the project.
For instance, GEEKS LTD have the working culture that encourages their employees to work
hard, play hard. In this case, since the team members are forming by students, this flexible
atmosphere would motivate the project members to increase their efficiency. (See Appendix
2)
Table 3.1
Cultural elements of the
organization
Their influence on the project
Work hard, Play hard Encourage efficient time management
Flexible use of facility and activities Enhance the team communication
The pricing is based on the time using and the
difficulty of the project
The cost would be more flexible and easier to
adjust
4.Key Stakeholder
The table below would be presenting the key stakeholders we have on this project, the
interest they have on the project may affect the process. Also, the requirement they made for
the project may make the project more completed. The key stakeholder of this project would
be the partner that we are going work with. The cooperative would influence the process of
the project. First of all, the requirement they make might create scope creep that slow down
the schedule. Once they want more control of the project or the communication with the
project team did not go well, the project would potentially collapse.
5. 5
Table 4.1
Stakeholder Power Interest Manage Problem
Employee:
GEEKS LTD
Low High Manage Closely Working
overtime and
salaries
Partners:
Cooperative
High High Keep informed Too much control
on the project
Student Union Low Low Informed May not be
supportive
Consumer:
Student
Low High Fulfill their
request
Word of mouth
University Of
Sussex
High Low Informed Control of the
project result
Communication
The communication would affect the whole project, enhance that we need to keep up a
frequency of interacting with the stakeholder. Such as reporting the lately problem we have
and see if there are any suggestion they would still need to make. For example, the project
manager needs to communicate with employee in order to help them with the data collection
from the consumer and partner. Which will help them with the efficiency and the accuracy of
the work.
Table 4.2
Stakeholder Information
need
Information
Value
Communication
method
Communication
way
Owner Frequency
Employee Data
collection
XX Push Hard coping and
meeting
Luca Every Monday
Consumer Feedback XXX Pull Interview and
questionnaire
Ayah Every
weekend after
the app has
launched
Partner Status report XXX Interaction Report and
meeting
Kingsley Every
Wednesday
6. 6
and Friday
Student union Status report X Push Report and short
meeting
Linsay May 12th
University Of
Sussex
Project report XX Push Report and short
meeting
Xavier May 5th
Influencing stakeholder
The table below displays the project’s stakeholders influence the project and only 3 examples
would be presented in the table. The table raises key questions for the stakeholders such as
‘what do we want from them’ and ‘what key currencies will we use’.
Table 4.3
Key stakeholders What do we need from them What key currencies will we
use
Employee for programming Professional knowledge of
developing software
To set up monthly task and
specific reward
Student union Market implementation and
promotion
Support on student union event
Cooperative Financial resources and
Contracted settled agreement
Regular feedback and request
fulfill
5.ProjectChampion
Our project champion would be our seminar tutor, Mohammed Moeini. As a group, we have
taken this decision due to his first hand experience and in-depth knowledge about project
management, which is assuring and therefore more convincing. He also has the respect of his
audience. Our company will set an agreement with our project champion, which is including
the benefit the he will get, such as bonuses. In addition, one of many benefits that Mr. Moeini
could gain when our project succeeds, is to enjoy fast and convenient shopping on campus.
We have prepared a speech for our champion, which is as follows, “Our project will be
advantageous and beneficial to you and other staff members. The effort of making student’s
life easier is our priority. For our employees, you will be able to learn the skills you need
during working such as communication skills, ability to manage crisis, then practice with our
well organized innovation team. You can be part of our big family! Moreover, you will not
only get normal rewards, but also have extra bonus and promotions. For the student union, it
7. 7
is a good chance to attract more students to join the student union, because our project can
provide a great experience, and it is helpful when they apply for jobs, also we may offer few
jobs for student. For the Co-op, it is good for them to promote through our app, and work
more efficiently in order to increase turnover. Support us, make a difference!”
6.Team Strength
Every team member in our group has their own individual strength which could benefit the
project in several different ways. Luca shows the characteristics of being organised and
manages time effectively, this aspect would ensure that the project would be scheduled to be
efficient. Ayah can benefit both teammates and project for being a motivator and an
inspiration. Kingsley displays an open minded approach to the project which would benefit
the project as he would suggest different views and recommendations to improve the project.
Lindsey implies that she is an individual which sits back and observes the team's discussions
and then later on provides carefully analysed suggestions. Xavier encourages communication
amongst team members to enhance team coordination. The key of the success of the project
would be the organisation of the scheduling and the communication between GEEKS LTD
and the Co Operative food. The skillset of the formed team member would help to make sure
the project are on the right track. While they have the ability of motivating each other.
7.ScopeCreep
There are many potential scope creep that could happen and influence the process of the
project. For example, Cooperative might want to add some advertisement which is irrelevant
to the use of the app in the interface. In order to help them to promote its other sub-brand like
cooperative bank. In that case, the customer would not be happy because they do not want to
see the unuseful advertisement.
8. Key attributes
According to our interviews between consumer, PMT and the client, which in this case,
would be the Co-op group, we have the following results about the key attributes that the
consumers and clients would like to include or exclude from the project. They might have
some slight conflicts with it. Yet after all, the differences would be solved. The key attributes
of the clients want to include like some advertisement for their other sub brand might make
the consumer complain about it. And to deal with the conflict between consumer and clients
would be a main issue for the project team. In the meant the use of language is important to
the PMT interview, in order to have a clearer idea about what consumer and client want to
include or exclude. (See Appendix 4)
Table 8.1
8. 8
PMT interview Key attributes they want
to include in the project
Attributes they want to
exclude from the project
Consumers Fast Payment, Security,
Product discount, Consumer
rewards
Unrelated advertisement,
No accusation for
misleading interaction.
Clients Cart improvements, Initial
sums, clear logo design,
clean interface, fast and
secure payment
methods.Advertisement
Insecure payment method
9.Key Deliverables
Basically, we will propose specific key deliverables to develop our project. The first main
deliverables can be creating prototype design. As it lays foundation of generating this
project, it’s impossible to start working with partner without a real model since it represents a
core part in relation to cooperation. For instance, discussing app functions which leading to
create idea to formulate an app system. It is necessary to show in agreement, when we
cooperate with investor like cooperative. Secondly, as we already have created an app model,
the next stage must be applying for financial supportive. Financial resources provide basic
condition to cover our start-up capital, like office renting, hiring app designer and employees,
and etc. one of the most important is that keeping day-to day business. It can be listed like
applying for government grant. Next, we are supposed to create a paper written document for
our app. It leads to legally binding when we have agreement with cooperative, such as app
logo. It will show more in details to encourage cooperative company to join us as a partner.
For example, making contract with bank to convince partner it is deserves to be collaborated.
Furthermore, deliverable can be having agreement with cooperative, it represents a big step
for app business, once app prototype is accomplished, it is crucial to find out key partner to
test and pilot run, when we are planning to launch it into market. Besides, what we would
like to do is discovering potential marketing platform, because cooperative company is the
first marketplace to launch, we also need to promote app into larger market to develop
business which is able to increase market share. For example finding out a variety of
advertising company.
9. 9
10. WorkBreakdown Structure of the Project
11.ProjectContract
In order to implement all work packages into real action. It will lead us to make different
types of contracts in the process of negotiation. For example, hiring a graphic designer
requires us to make a fixed-price contract with software engineers. The average salary of a
software engineer is around £47,500 per year (Cwjobs, 2016).
12.EstimatedDuration
Include the summarizing timeline(indicating milestones/deliverables)
Gantt chart as the appendix to the project. Reasonable task duration. Briefly explain how u
estimated the duration for the project.
13.WorkDependices
At this stage, we evaluate that searching for a graphic designer should be finished before
hiring a designer to design a logo. Obviously, the logo represents a business identity for our
app. It can bring a legal image to our audience, therefore, it is vital to find a professional
designer at first to generate an appropriate app, which has special characteristics.
Furthermore, we claim that launching the app should give priority to find outsourced
companies for data protection. As an app can be easily hacked by similar competitors, it
should be protected by a professional data protection company before launching it into the
market.
10. 10
14.Critical Path
In order to avoid delaying the task of finding out solutions to attract customer awareness to
increase rating with company colleagues, we will firstly try to use approach of incentivized to
encourage employee come up with innovative ideas, such as bonus, specifically, employees
are available to receive reward when it comes to an new innovation idea. It probably leads to
efficiency team working within project timeline. Besides, the most straightforward way is
asking help from advisor to improve our whole app system which can be largely welcomed
by customer.
Secondly, to solve the problem of delaying in finding out student union to talk about service,
we should probably encourage student union to invite student to come up with new service of
app function, for example asking help from information technique students.
12. 12
The table/chart below displays the costs which are involved in our project and where we will
receive the capital from to carry out the project. All of the costs have been estimated as
accurately as possible through researching past projects similar to ours and the salaries of the
professionals that we would require. One example of this is how we acquired the estimated
cost figure for the software developers, to work this out we found the professionals annual
salaries then added 25% of that figure to it; to go to the professional due to the difficulty of
programming our specific application. We then worked out how much they would cost for 3
months of service as this is how long we would need them for. Another example for our costs
would be the Marketing. We worked this out through researching how much facebook
charges to advertise to a specific area of people, then we added to our costs for the student
union although their services would be free we would give them a donation as a kind gesture.
Lastly we researched a printing company and calculated how much it would be to create a
minimum of 20 posters. Our capital to create the application will come from the Cooperative
as the application would be dedicated solely for them and would be created to fit their
specific needs.
16. Cost Reserve
The costs which have received the highest contingency reserve are the costs which involve a
professional’s service. For example, these would be the software developers and the graphic
designers for our project. This is because as our application is unique it may be more difficult
to create than first anticipated. Therefore we would have to pay more to the professionals for
the added duration, as well as pay more into researching about how the development of the
application can be done.
13. 13
The lowest percentage contingency reserves have been assigned to utilities and the
purchasing of smartphone devices to test the application, as these are fixed costs therefore
there is less risk of unexpected events occurring causing the cost to change.
Contingency reserve
○ Look at one of the cost items that you have included in your budget sheet.
○ How much contingency reserve do you want to consider for this item (in %)?
(if the task is low risk: 5%, medium: 10%, high: 20%)
○ Repeat for other cost items.
○ The % varies across different cost items as they may have different risk
levels.
Management reserve
○ Look at the total costs (cost baseline) of your project.
○ How much management reserve do you want to consider in your estimations
(in %)? (if the project is low risk: 5%, medium: 10%, high: 20%)
17. Project Resources
1. Display project resources
2. Define your human resources names and hourly rates. Use the name of your newly
recruits. Make up the rest.
3. Under the resources column in your Gantt chart, allocate resources.
18. Staff for the project
This table is all about (PRAM) and it lists all the tasks and the person in charge of every task.
The key indicates what each initial refers to in the table.
Table 17.1
Key: A- ACCOUNTABLE R- RESPONSIBLE C-CONSULTED I-INFORMED
Task Luca Kingsley Xavier Lindsey Ayah
1.0 The outcome of
getting the agreement of
the Co-op
I A&R I R&I I
2.0 We need to create a
paper written document
I A&R I R&A I
3.0 Communicate with
app developer
I A&R I I I
14. 14
4.0 Find out student
union to talk about
service
I&A A&R R&A I I
5.0 Outsource graphic
designer
I R&C I C&R I
6.0 Outsource a range of
Companies for
advertising e.g. Facebook
and Sussex University
I I&C A&C C&A I&A
7.0 Insource software
developers
I A&R I I&C I
8.0 Conclude all utilities
needed
A R A R I
19. Risk assessment
Risk hypothesis
20.Key Risk Factor
The table below lists the possible risk factors which we could encounter throughout our
project. As a team we have been able to identify a wide range of risks which could be
associated with our project. We have also identified which risks oppose the most threat and
which are most likely through analysing their likelihood and impact. As shown in the table
below, it can be identified that the two risks with the most impact potential are ‘customers
personal information getting hacked’ scoring 16.32 and ‘duration prediction underestimated
to produce software for application’ scoring 9.24.
Table 20.1
# Risk factors Likelihood Impact Impact
potential=likelihood*I
mpact
1 Customers personal information
getting hacked
3.4 4.8 16.32
2 The prototype could be leaked to
wrong hands
2.6 3.2 8.32
15. 15
3 The financial resources is not
supportive
2.4 3.4 8.16
4 The word of mouth would lower
the student awareness
3.4 2.6 8.84
5 Not all of the smartphone would
support the app
1.4 2.4 3.36
6 The students union might be
unsupportive
2 2..2 4.4
7 Out of budget 3.2 2.4 7.68
8 Duration prediction
underestimated to produce
software for app
4.2 2.2 9.24
9 Similar service might exist in the
market
3 2.2 6.6
21.RiskAssessmentby PESTEL
22.RiskMitigationStrategies Of the Project
The two main risks discussed and identified above can be prevented using the following
strategies; The first risk identified as No.1 (in the table above) can be prevented by
employing an individual specifically for cybersecurity. This individual would regularly
monitor the protection of customers information and monitor for any hackers. If our
application was to get hacked we would disable the application until we are able to ensure
safety for our customers information.
The second most likely risk identified as No.8 (in the table above) can be prevented by
ensuring all the deliverables on the gantt chart are carefully considered when estimating their
durations as accurate as possible. As our application is arguably unique we could also look
into past projects/applications similar to ours to see which deliverables delayed them and
which took less time than expected. This would give us a clearer idea and understanding on
durations. If this was to happen we would have to shorter the duration of other deliverables in
order to dedicate that time to the development of the software to ensure that the application
gets launched when predicted.
16. 16
23.Projectintegrationplan
The main project integration point in our project is when the software developer is ready to
hand the application over to the graphic designer to provide all the visuals for the app. The
graphic designer needs to be ready for this passing over process to ensure time is managed
efficiently therefore they need to be highly coordinated. The software developer and graphic
designer need to maintain a high level of communication, preferably through exchanging
each other's personal email addresses. They will sending emails regularly to update one
another's knowledge on how far the application is to being fully developed. These two should
also meet up once a week to recommend possible improvements to one another before they
are merged together to create the application. The high levels of communication between
them should begin before the development of the prototype to ensure good coordination from
the beginning of the project.
24.Progress EvaluationPlan
A specific point to monitor progress in the development of our project, is once the application
has been coded to be able to be used for its required function of scanning and purchasing
items, then we will be able to move the application over to the graphic designer to make it
visually appealing and functional for customers. Once it has been coded we have to review
how the process was to develop the application and if any unexpected delays were
encountered and how they were dealt with. The software developer has to give the graphic
designer regular updates on how far they are with the coding and development. We will
evaluate the exact point in which the application is handed over from the software developer
to the graphic designer.
The progress and budget for the advertisement side of our project needs to be closely
monitored. If the marketing budget was considerably lower than the one for the application
development then the marketing team would start by advertising on social networking sites as
this would be the cheapest initial method of advertisement. As the project is specifically for
the Cooperative on the University of Sussex Campus we will heavily rely on word of mouth
amongst students. If we have still got a lot of budget left after this then we can get some
professional posters made to further advertise our application. The point in which we will
evaluate will be once the online advertisement is completed, then we will discuss whether we
should create posters or not.
Final Review Plan
The main success dimension for our project would be to establish whether or not our
clients/stakeholders are satisfied with the application that we have developed, and if they will
accept it into their everyday lives. We would be able to establish if the application appeals to
the general public as well as the students. We would be able to do this by monitoring how
many downloads we have received of our application. Keeping into consideration that there
17. 17
are 12,000+ at the University of Sussex. We will count it as a success if we receive 500
downloads within the first month of the applications launch.
We will present the application to our clients with a demonstration illustrating/displaying the
interfaces inside our application. This would be done by carrying out a tutorial on how to use
the application and what it’s functions can do to improve the client’s experience at
Cooperative. The employees within cooperative would have a good understanding and inside
knowledge on the application and would be trained to show customers how to use the
application if required to do so.
Project team Monitoring
Step 1: Discuss your use of collaboration technologies
○ Explain how you used information technology to support your
collaborative work. Reflect on 3 advantages and 3 disadvantages of
using such technologies in your group. (Google doc, google slides,
mindview)
Step 2: Reflect on your group approach
○ How you would approach doing this group project differentlyif they had
to do it again? (2 sentences)
Group norms activity: Name a negative group norm in your team and
explain how that norm could be avoided next time.
Step 3: Present a few limitations of your plan
○ Name and discuss 2 limitations of your project plan (e.g., limitations of
the tools used to assess the risks/costs) if it the plan was to be
executed as is.
Step 4: Submit 1 peer evaluation sheet (as a team)
○ Include completed and included with no issues that have not been
discussed with the tutor beforehand?
Appendix
1. The location of the organisation is in :
Apollo House
66a London Road
Morden Greater
London
SM4 5BE
18. 18
2.
The slogan of the organisation is “work hard, play hard”, which would create a great working
environment for the young employee. And usually they have sports activities like pooling and
indoor football for the staff to relax.
3. The queue in the cooperative
4. The Transcription of the PMT interview