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Types, Causes, Impacts to Health &Wellness, Management & Prevention
Covers a wide range of behaviors of an offensive nature. It is commonly
understood as behavior intended to disturb or upset, and it is
characteristically repetitive. In the legal sense, it is intentionalbehavior
which is found threatening or disturbing.
 Electronic harassment is the alleged use of
electromagnetic waves to harass a victim.
Psychologists have identified evidence of
auditory hallucinations, delusional disorders
or other mental illnesses in online
communities supporting those who claim to
be targeted.
 Landlord harassment is the willing creation,
by a landlord or his agents, of conditions that
are uncomfortable for one or more tenants in
order to induce willing abandonment of a
rental contract. Such a strategy is often
sought because it avoids costly legal
expenses and potential problems with
eviction
 Mobile harassment refers to the sending any
type of text message, sext, photo message,
video message, or voicemail from a mobile
phone that threatens, torments, humiliates
the recipient of these messages. It is a form
of cyber bullying.
 Online harassment
 Harassment directs obscenities and
derogatory comments at specific individuals
focusing for example on race, religion,
nationality, sexual orientation. Sending hate
e-mail to interested parties.Any comment
that may be found derogatory or offensive is
considered harassment.
 Police harassment
 Unfair treatment conducted by law officials,
including but not limited to excessive force,
profiling, threats, coercion, and racial, ethnic,
religious, gender/sexual, age, or other forms
of discrimination.
 Power harassment is harassment or unwelcome
attention of a political nature, often occurring in
the environment of a workplace including
hospitals, schools and universities. It includes a
range of behavior from mild irritation and
annoyances to serious abuses which can even
involve forced activity beyond the boundaries of
the job description. Power harassment is
considered a form of illegal discrimination and is
a form of political and psychological abuse, and
bullying.
 Psychological
 This is humiliating, intimidating or abusive
behavior which is often difficult to detect leaving
no evidence other than victim reports or
complaints.This characteristically lowers a
person’s self-esteem or causes them torment.
This can take the form of verbal comments,
engineered episodes of intimidation, aggressive
actions or repeated gestures. Falling into this
category is workplace harassment by individuals
or groups mobbing.
 Racial harassment
 The targeting of an individual because of
their race or ethnicity.The harassment may
include words, deeds, and actions that are
specifically designed to make the target feel
degraded due to their race or ethnicity.
 Religious
 Verbal, psychological or physical harassment
is used against targets because they choose
to practice a specific religion. Religious
harassment can also include forced and
involuntary conversions
 Sexual harassment
 Harassment that can happen anywhere but is
most common in the workplace, and schools.
It involves unwanted and unwelcome words,
deeds, actions, gestures, symbols, or
behaviours of a sexual nature that make the
target feel uncomfortable. Gender and sexual
orientation harassment fall into this family.
Involving children, "gay" or "homo" is a
common insult falling into this category.
 Workplace harassment
 Workplace harassment is:
 the offensive, belittling or threatening
behavior directed at an individual worker or a
group of workers[17]
 the odious dealing through pitiless,
malevolent, hurtful or embarrassing attempts
to undermine an individual worker or groups
of workers.
 Workplace harassment is also known by
many other names. “mobbing”, “workplace
bullying”, “workplace mistreatment”,
“workplace aggression”, and “workplace
abuse” are all either synonymous or belong to
the category of workplace harassment.
 The wide-ranging types of workplace
harassment can be loosely categorized into
emotional and physical abuse.All of these
forms of workplace harassment target
various groups, including women, racial
minorities, homosexuals, and immigrants.
 Any act of discrimination or assault that
systematically disadvantage the employees is
considered workplace harassment.
 Workplace harassment can contribute to
deterioration of physical and emotional
health
 The intensity of workplace harassment is
positively correlated with the level of alcohol
use.
 One of the motives that people drink is “to
self-medicate distressful feelings resulting
from problematic social conditions”.
 because workplace harassment cannot be
clearly delineated like sexual or racial
harassment, victims do not counteract by
legal and institution responses, rather, they
rely on drinking to cope with the emotional
distress.
 PTSD is commonly known as a “war wound”,
yet it also affects workers; “when a worker
suffers PTSD, the workplace for that person
has become a war zone”.
 Anxiety
 Nervousness
 Stress
 Depressive Symptoms
 Tiredness
 Lack of Confidence
 Humiliation and Guilt
 Nightmares
 Expressions of hostility – behaviors that are
primarily verbal or symbolic in nature
 Obstructionism – behaviors intended to
hinder an employee from performing their
job or the organization from accomplishing
its objectives
 Overt aggression – violent acts
 Verbal–physical
 Direct–indirect
 Active–passive
 Aggressive acts can take any possible
combination of these three dichotomies. For
example, failing to deny false rumors about a
coworker would be classified as verbal–passive–
indirect. Purposely avoiding the presence of a
coworker you know is searching for your
assistance could be considered physical–
passive–direct.
 Criminal intent (Type I) – this type of aggression occurs
when the aggressor has no relationship to the victim or
organization.
 Customer/client (Type II) – the aggressor has a relationship
with the organization and aggresses while they are being
served as a customer.
 Worker on worker (Type III) – both the aggressor and the
victim are employees in the same organization. Often, the
aggressor is a supervisor, and the victim is a subordinate.
 Personal relationship (Type IV) – the aggressor has a
relationship with an employee at an organization, but not
the organization itself.This category includes victims who
are assaulted by a domestic partner while at work.
 covert behaviors are designed to disguise the
aggressive behavior or aggressive intentions
from the target.
 overt aggression do not hide the aggressive
intent and are open in their intentions.
 covert aggression is verbal, indirect, and passive
in nature, while overt aggression reflects the
physical, direct, and active side
 can cause bodily harm to employees, pose
physical danger for customers, create public
relations crises, and harm the business
reputation of the firm as a whole
 Victims of workplace aggression may suffer
from reduced job satisfaction.
 Similarly, those who perceive abuse from
their supervisors report lower levels of job
satisfaction.
 Prevention programs focus on reducing
instances of workplace aggression. Programs
that incorporate personnel selection,
organizational sanctions, and training are
recommended.
 use personnel screening and testing to
identify potential employees who are likely to
behave aggressively before they are even
hired.This proactive strategy prevents
individuals who are predisposed to aggress
from even entering the workplace
 Explicit policies regarding workplace
aggression may help organizations to reduce
aggression. Employees who perceived that
their organization would punish workplace
aggressors reported less workplace
aggression even when their perceptions of
interpersonal justice were high.
 training for both supervisors and
subordinates should focus on teaching
employees methods for dealing with
aggression. Appropriate training should
inform employees that management takes
threats seriously, encourage employees to
report incidents, and demonstrate
management's commitment to deal with
reported incidents

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Dealing with Harassment Leadership Training & Personality Development with Amb. Juan

  • 1. Types, Causes, Impacts to Health &Wellness, Management & Prevention
  • 2. Covers a wide range of behaviors of an offensive nature. It is commonly understood as behavior intended to disturb or upset, and it is characteristically repetitive. In the legal sense, it is intentionalbehavior which is found threatening or disturbing.
  • 3.  Electronic harassment is the alleged use of electromagnetic waves to harass a victim. Psychologists have identified evidence of auditory hallucinations, delusional disorders or other mental illnesses in online communities supporting those who claim to be targeted.
  • 4.  Landlord harassment is the willing creation, by a landlord or his agents, of conditions that are uncomfortable for one or more tenants in order to induce willing abandonment of a rental contract. Such a strategy is often sought because it avoids costly legal expenses and potential problems with eviction
  • 5.  Mobile harassment refers to the sending any type of text message, sext, photo message, video message, or voicemail from a mobile phone that threatens, torments, humiliates the recipient of these messages. It is a form of cyber bullying.
  • 6.  Online harassment  Harassment directs obscenities and derogatory comments at specific individuals focusing for example on race, religion, nationality, sexual orientation. Sending hate e-mail to interested parties.Any comment that may be found derogatory or offensive is considered harassment.
  • 7.  Police harassment  Unfair treatment conducted by law officials, including but not limited to excessive force, profiling, threats, coercion, and racial, ethnic, religious, gender/sexual, age, or other forms of discrimination.
  • 8.  Power harassment is harassment or unwelcome attention of a political nature, often occurring in the environment of a workplace including hospitals, schools and universities. It includes a range of behavior from mild irritation and annoyances to serious abuses which can even involve forced activity beyond the boundaries of the job description. Power harassment is considered a form of illegal discrimination and is a form of political and psychological abuse, and bullying.
  • 9.  Psychological  This is humiliating, intimidating or abusive behavior which is often difficult to detect leaving no evidence other than victim reports or complaints.This characteristically lowers a person’s self-esteem or causes them torment. This can take the form of verbal comments, engineered episodes of intimidation, aggressive actions or repeated gestures. Falling into this category is workplace harassment by individuals or groups mobbing.
  • 10.  Racial harassment  The targeting of an individual because of their race or ethnicity.The harassment may include words, deeds, and actions that are specifically designed to make the target feel degraded due to their race or ethnicity.
  • 11.  Religious  Verbal, psychological or physical harassment is used against targets because they choose to practice a specific religion. Religious harassment can also include forced and involuntary conversions
  • 12.  Sexual harassment  Harassment that can happen anywhere but is most common in the workplace, and schools. It involves unwanted and unwelcome words, deeds, actions, gestures, symbols, or behaviours of a sexual nature that make the target feel uncomfortable. Gender and sexual orientation harassment fall into this family. Involving children, "gay" or "homo" is a common insult falling into this category.
  • 13.  Workplace harassment  Workplace harassment is:  the offensive, belittling or threatening behavior directed at an individual worker or a group of workers[17]  the odious dealing through pitiless, malevolent, hurtful or embarrassing attempts to undermine an individual worker or groups of workers.
  • 14.
  • 15.  Workplace harassment is also known by many other names. “mobbing”, “workplace bullying”, “workplace mistreatment”, “workplace aggression”, and “workplace abuse” are all either synonymous or belong to the category of workplace harassment.
  • 16.  The wide-ranging types of workplace harassment can be loosely categorized into emotional and physical abuse.All of these forms of workplace harassment target various groups, including women, racial minorities, homosexuals, and immigrants.
  • 17.  Any act of discrimination or assault that systematically disadvantage the employees is considered workplace harassment.  Workplace harassment can contribute to deterioration of physical and emotional health
  • 18.
  • 19.  The intensity of workplace harassment is positively correlated with the level of alcohol use.  One of the motives that people drink is “to self-medicate distressful feelings resulting from problematic social conditions”.
  • 20.  because workplace harassment cannot be clearly delineated like sexual or racial harassment, victims do not counteract by legal and institution responses, rather, they rely on drinking to cope with the emotional distress.
  • 21.  PTSD is commonly known as a “war wound”, yet it also affects workers; “when a worker suffers PTSD, the workplace for that person has become a war zone”.
  • 22.  Anxiety  Nervousness  Stress  Depressive Symptoms  Tiredness  Lack of Confidence  Humiliation and Guilt  Nightmares
  • 23.
  • 24.  Expressions of hostility – behaviors that are primarily verbal or symbolic in nature  Obstructionism – behaviors intended to hinder an employee from performing their job or the organization from accomplishing its objectives  Overt aggression – violent acts
  • 25.  Verbal–physical  Direct–indirect  Active–passive  Aggressive acts can take any possible combination of these three dichotomies. For example, failing to deny false rumors about a coworker would be classified as verbal–passive– indirect. Purposely avoiding the presence of a coworker you know is searching for your assistance could be considered physical– passive–direct.
  • 26.  Criminal intent (Type I) – this type of aggression occurs when the aggressor has no relationship to the victim or organization.  Customer/client (Type II) – the aggressor has a relationship with the organization and aggresses while they are being served as a customer.  Worker on worker (Type III) – both the aggressor and the victim are employees in the same organization. Often, the aggressor is a supervisor, and the victim is a subordinate.  Personal relationship (Type IV) – the aggressor has a relationship with an employee at an organization, but not the organization itself.This category includes victims who are assaulted by a domestic partner while at work.
  • 27.  covert behaviors are designed to disguise the aggressive behavior or aggressive intentions from the target.  overt aggression do not hide the aggressive intent and are open in their intentions.  covert aggression is verbal, indirect, and passive in nature, while overt aggression reflects the physical, direct, and active side
  • 28.  can cause bodily harm to employees, pose physical danger for customers, create public relations crises, and harm the business reputation of the firm as a whole
  • 29.  Victims of workplace aggression may suffer from reduced job satisfaction.  Similarly, those who perceive abuse from their supervisors report lower levels of job satisfaction.
  • 30.  Prevention programs focus on reducing instances of workplace aggression. Programs that incorporate personnel selection, organizational sanctions, and training are recommended.
  • 31.  use personnel screening and testing to identify potential employees who are likely to behave aggressively before they are even hired.This proactive strategy prevents individuals who are predisposed to aggress from even entering the workplace
  • 32.  Explicit policies regarding workplace aggression may help organizations to reduce aggression. Employees who perceived that their organization would punish workplace aggressors reported less workplace aggression even when their perceptions of interpersonal justice were high.
  • 33.  training for both supervisors and subordinates should focus on teaching employees methods for dealing with aggression. Appropriate training should inform employees that management takes threats seriously, encourage employees to report incidents, and demonstrate management's commitment to deal with reported incidents