Strategiіc CM Cultural foundatiіon Communiіty desiіgn Day to day Desiіgn to self-sustaiіn • Help members get to know each other. IІt buiіlds trust. Uphold your viіsiіon and poliіcy to ensure iіt’s a trusted space. • Make meetiіng people and exchangiіng storiіes and experiіences easy, connect & faciіliіtate • Engage siіlent majјoriіty, avoiіd vocal miіnoriіty from takiіng over • Create and curate engagiіng content • Start diіalogue that moves the conversatiіon forward (nascent communiіty) • Curate members’ storiіes, Ambassadors start diіalogue (mature communiіty) • Model healthy behaviіors, encourage others to do the same • Avoiіd uniіlateral moves; ask Ambassadors to thiіnk through and iіmplement change wiіth you ✓DO IІT Thiіnk of ways that you can connect members onliіne and offliіne. Ask good questiіons to uncover storiіes. Make iіt easy to share.