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Case Study
Times have changed
Key Characters
Thomson
(President)
Junita
(Vice President)
Leesha
(Marketing Manager)
Summary
● Junita was the vice President of company. She had worked there for 20
years.
● Thomson was her reporting manager and the president of the company.
● She was taking major decisions in the company and was very focused on
her work duties.
● Thomson was busy in other side businesses and relied heavily on Junita.
● Junita was unmarried and a workaholic.
● All the colleague of Junita had left the organisation due to recession, but
Junita stayed with the company during tough times.
Continued….
● The company started to struggle again, leading to an employee exodus.
● All the major projects got delayed and due to this all the responsibilities
fell on the shoulder of Junita again.
● Due to this Thomson decided to hire a marketing manager.
● Leesha came to the interview and was hired after a gap of five years.
● Leesha had earlier worked in Phukans & Sons and was very creative and
maintained cordial relationship with each and every employee in the
company.
● Leesha during her previous job married her manager named Samajh and
soon left the organisation due to family concerns.
Continued…
● Junita did not like Leesha and started disapproving of all of her projects
and strategies.
● Leesha was not able to maintain work-life balance
● Leesha needed to take care of her family and was sometimes late for
meetings.
● On the other side, Junita’s behaviour was also intolerable to Leesha.
● One day Leesha decided to talk to Thomson regarding the behaviour of
Junita.
● Thomson was in a dilemma that weather he had committed a mistake by
hiring Leesha or rather she needs some motivation.
Q. Discuss Junita views on work life balance. Do you think work and family
are not compatible,especially for a women? Would you cite Leesha life as
an example to support Junita theory? Identifying other cases of career
oriented women to support or disprove this theory and explain the
conditions under which career and family can be made compatible.
● According to Junita, work-life cannot be possible to achieve. If a person
focuses on both these things at a same time, his/her productivity will
decrease. In this case study Junita wants to focus entirely on work and
due to this reason she was single.
● Yes,as Leesha did not be able to manage both things properly.
● Many women leader such as Sudha Murthy and Indira Nooyi are well
known for maintaining work-life balance.
● Prioritize the timing and change workflow.
Q. While considering the candidature of a person like Leesha, would you
give priority to her achievement on her previous job or to her current
family situation? Comment on Thomson decision to recruit Leesha,
especially in views of the serious constraints being posed to her work by
her family situation
Both have equal priority because both are equally important. As an recruiter
hiring a candidates who are in need of this job is your moral values but the
roles and responsibility or delegation of task is decided by the previous
experience that the candidate have.
Thomson decision to recruit leesha was right because as a top level manager
in a company his moral duty is to provide the job to the needy and leesha also
have work experience so it be very helpful to the company to achieve the
company objective.
Q. What could be the reason for Junitas arrogant and antagonistic
behaviour towards her subordinates, and especially to Leesha? Do you
think bachelors and spinsters have special difficulties about empathizing
with others and have sensitivity to their feelings? Or, is it because of
professional jealousies/rivalries?
● Workaholic and over-aggressive behaviour by Junita
● Autocratic Leadership
● Lack of empathy and understanding
● Rigidity
● Wrong attitude towards work-life balance by Junita and Leesha
● It is wrong to blame Junita’s marital status for her lack of empathy
● It is due to Junita’s inability to take employee feedback and being bullish
● Jealousy and rivalries could be a factor but not enough evidence to conclude
Q. What should Thomson do in order to improve the performance of the
organization? Make your recommendations and give reasons.
● Hold off on any firings or snap decisions
● Call a meeting and facilitate conversation between Junita, Leesha and other
employees.
● Honestly communicate the dip in productivity and ask for feedback
● Appoint third party analysts to conduct a company-wide review and
performance review
● A system needs to be put in place where employees can report unfair
practices and untoward behaviour
● Get involved in the day to day of business
● Assess workload and see if the expectations of the company are too
unrealistic.
● After a thorough assessment, spot employees who are slacking or being
aloof. Tell them to be more productive or else face consequences
Compare and contrast the leadership styles of Thomson and Junita and explain
the circumstances under which they would be effective or ineffective. Critically
examine the merits and demerits of a delegating style and discuss the
contextual factors associated with its success or failure.
● Thomson's leadership style is delegative, while Junita's is autocratic.
● The Effective Leader positively affects the employee by utilising a
delegative leadership style in which a team can offer thoughts, ideas, and
proposals and actively engage in decision-making.
● The Ineffective Leader is authoritarian since he makes all decisions without
consulting team members.
● Merits- take advantage of specialized skills, enhance time management,
and create organisational trust.
● Demerits- lack of commitment, inferior results, miscommunication
dilemmas.
Thank You

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Case Study- Times have Changed

  • 3. Summary ● Junita was the vice President of company. She had worked there for 20 years. ● Thomson was her reporting manager and the president of the company. ● She was taking major decisions in the company and was very focused on her work duties. ● Thomson was busy in other side businesses and relied heavily on Junita. ● Junita was unmarried and a workaholic. ● All the colleague of Junita had left the organisation due to recession, but Junita stayed with the company during tough times.
  • 4. Continued…. ● The company started to struggle again, leading to an employee exodus. ● All the major projects got delayed and due to this all the responsibilities fell on the shoulder of Junita again. ● Due to this Thomson decided to hire a marketing manager. ● Leesha came to the interview and was hired after a gap of five years. ● Leesha had earlier worked in Phukans & Sons and was very creative and maintained cordial relationship with each and every employee in the company. ● Leesha during her previous job married her manager named Samajh and soon left the organisation due to family concerns.
  • 5. Continued… ● Junita did not like Leesha and started disapproving of all of her projects and strategies. ● Leesha was not able to maintain work-life balance ● Leesha needed to take care of her family and was sometimes late for meetings. ● On the other side, Junita’s behaviour was also intolerable to Leesha. ● One day Leesha decided to talk to Thomson regarding the behaviour of Junita. ● Thomson was in a dilemma that weather he had committed a mistake by hiring Leesha or rather she needs some motivation.
  • 6. Q. Discuss Junita views on work life balance. Do you think work and family are not compatible,especially for a women? Would you cite Leesha life as an example to support Junita theory? Identifying other cases of career oriented women to support or disprove this theory and explain the conditions under which career and family can be made compatible. ● According to Junita, work-life cannot be possible to achieve. If a person focuses on both these things at a same time, his/her productivity will decrease. In this case study Junita wants to focus entirely on work and due to this reason she was single. ● Yes,as Leesha did not be able to manage both things properly. ● Many women leader such as Sudha Murthy and Indira Nooyi are well known for maintaining work-life balance. ● Prioritize the timing and change workflow.
  • 7. Q. While considering the candidature of a person like Leesha, would you give priority to her achievement on her previous job or to her current family situation? Comment on Thomson decision to recruit Leesha, especially in views of the serious constraints being posed to her work by her family situation Both have equal priority because both are equally important. As an recruiter hiring a candidates who are in need of this job is your moral values but the roles and responsibility or delegation of task is decided by the previous experience that the candidate have. Thomson decision to recruit leesha was right because as a top level manager in a company his moral duty is to provide the job to the needy and leesha also have work experience so it be very helpful to the company to achieve the company objective.
  • 8. Q. What could be the reason for Junitas arrogant and antagonistic behaviour towards her subordinates, and especially to Leesha? Do you think bachelors and spinsters have special difficulties about empathizing with others and have sensitivity to their feelings? Or, is it because of professional jealousies/rivalries? ● Workaholic and over-aggressive behaviour by Junita ● Autocratic Leadership ● Lack of empathy and understanding ● Rigidity ● Wrong attitude towards work-life balance by Junita and Leesha ● It is wrong to blame Junita’s marital status for her lack of empathy ● It is due to Junita’s inability to take employee feedback and being bullish ● Jealousy and rivalries could be a factor but not enough evidence to conclude
  • 9. Q. What should Thomson do in order to improve the performance of the organization? Make your recommendations and give reasons. ● Hold off on any firings or snap decisions ● Call a meeting and facilitate conversation between Junita, Leesha and other employees. ● Honestly communicate the dip in productivity and ask for feedback ● Appoint third party analysts to conduct a company-wide review and performance review ● A system needs to be put in place where employees can report unfair practices and untoward behaviour ● Get involved in the day to day of business ● Assess workload and see if the expectations of the company are too unrealistic. ● After a thorough assessment, spot employees who are slacking or being aloof. Tell them to be more productive or else face consequences
  • 10. Compare and contrast the leadership styles of Thomson and Junita and explain the circumstances under which they would be effective or ineffective. Critically examine the merits and demerits of a delegating style and discuss the contextual factors associated with its success or failure. ● Thomson's leadership style is delegative, while Junita's is autocratic. ● The Effective Leader positively affects the employee by utilising a delegative leadership style in which a team can offer thoughts, ideas, and proposals and actively engage in decision-making. ● The Ineffective Leader is authoritarian since he makes all decisions without consulting team members. ● Merits- take advantage of specialized skills, enhance time management, and create organisational trust. ● Demerits- lack of commitment, inferior results, miscommunication dilemmas.