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The Ultimate
Microsoft Teams
Experience
with AI and Mobile First
Kristof Maes
Product & Solutions
Lead Communications
Thomas Vochten
Product & solutions lead
Collaboration
Agenda
Momentum of Teams
Mobile First
Infused everyday AI
Effective Meetings
Momentum
of Teams
Microsoft Teams
is the hub for teamwork in
Microsoft 365
Chats
Meetings
Calls
Files
Apps and workflows
13+ milliondaily active users
Getting things done is easy, no?
28% of our time we
spend on email
20 interruptions on
average per hour
23 minutes is what it
takes to focus again
59% of managers
miss critical
information
20% of our time is
spent searching for
information
Forrester Total Economic Impact™ Study Commissioned By Microsoft April 2019
Creating real impact
4 hrs/week
Are saved by information
workers through improved
collaboration and
information sharing
150 trips
Average number of
overnight trips replaced
with online meetings by
year 3
45 minutes
Per week are saved by
firstline workers
collaborating with
colleagues
17.7%
improvement of time-to-
decision made by decision
makers
88%
of survey respondents felt
“having all of our solutions
in one place saves time”
18.9%
reduction in meetings
each week
Forrester Total Economic Impact™ Study Commissioned By Microsoft April 2019
The promise of Teams
Single pane of
glass principle
Teams is the new centerpiece when it
comes to collaboration & communications
Teams brings everything together from
Microsoft 365, the “World’s Productivity
Cloud”
and
change
It’s about
Technology and
change
Mobile First
Quiet hours
Share content
Transfer pc call
Audio messages
Dark Mode
Office Lens
Reorder app bar
Share Location
Notifications quick swipe
Shifts
10 Things we love about the mobile client
1
2
3
4
5
6
7
8
9
10
Infused everyday AI
• Converting image-to-data in Excel
• Presenter coach in PowerPoint
• Message translation in Teams
• Background blur/virtual background in
Teams
• Intelligent Capture in Teams
Infused AI in your everyday workplace
• Focused inbox in Outlook
• Dictate in Word
• Design ideas and live captions in PowerPoint
• Cortana digital assistant in Teams
• Who bot in Teams
Effective Meetings
Wrapping Up
Call to Action / Key Takeaways
START USING TEAMS TODAY
INSTALL TEAM MOBILE APP
PREPARE YOUR MIGRATION TO TEAMS
1
2
3
COMMUNICATION LEARNING SPONSORSHIP
Your Teams Adoption Journey
I understand and
want to change
I know how to
and I’m able to
change
My environment is
supporting and
reinforcing me to change
Why Xylos
www.xylos.com/teams
Q&A
The ultimate Microsoft Teams experience: AI and mobile first

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The ultimate Microsoft Teams experience: AI and mobile first

  • 1.
  • 3. Kristof Maes Product & Solutions Lead Communications
  • 4. Thomas Vochten Product & solutions lead Collaboration
  • 5. Agenda Momentum of Teams Mobile First Infused everyday AI Effective Meetings
  • 7. Microsoft Teams is the hub for teamwork in Microsoft 365 Chats Meetings Calls Files Apps and workflows
  • 9. Getting things done is easy, no? 28% of our time we spend on email 20 interruptions on average per hour 23 minutes is what it takes to focus again 59% of managers miss critical information 20% of our time is spent searching for information Forrester Total Economic Impact™ Study Commissioned By Microsoft April 2019
  • 10. Creating real impact 4 hrs/week Are saved by information workers through improved collaboration and information sharing 150 trips Average number of overnight trips replaced with online meetings by year 3 45 minutes Per week are saved by firstline workers collaborating with colleagues 17.7% improvement of time-to- decision made by decision makers 88% of survey respondents felt “having all of our solutions in one place saves time” 18.9% reduction in meetings each week Forrester Total Economic Impact™ Study Commissioned By Microsoft April 2019
  • 11. The promise of Teams Single pane of glass principle Teams is the new centerpiece when it comes to collaboration & communications Teams brings everything together from Microsoft 365, the “World’s Productivity Cloud”
  • 14. Quiet hours Share content Transfer pc call Audio messages Dark Mode Office Lens Reorder app bar Share Location Notifications quick swipe Shifts 10 Things we love about the mobile client 1 2 3 4 5 6 7 8 9 10
  • 16. • Converting image-to-data in Excel • Presenter coach in PowerPoint • Message translation in Teams • Background blur/virtual background in Teams • Intelligent Capture in Teams Infused AI in your everyday workplace • Focused inbox in Outlook • Dictate in Word • Design ideas and live captions in PowerPoint • Cortana digital assistant in Teams • Who bot in Teams
  • 18.
  • 19.
  • 20.
  • 22. Call to Action / Key Takeaways START USING TEAMS TODAY INSTALL TEAM MOBILE APP PREPARE YOUR MIGRATION TO TEAMS 1 2 3
  • 23. COMMUNICATION LEARNING SPONSORSHIP Your Teams Adoption Journey I understand and want to change I know how to and I’m able to change My environment is supporting and reinforcing me to change
  • 25. Q&A

Editor's Notes

  1. Good morning! First of all thank you very much for joining this session. Every year we’ve a little internal battle about having the most participants in our breakout session and with >100 registrations for this session we did win this year  Once again thank you very much! I’m very happy to be doing this session together with my colleague, MVP and collaboration specialist Thomas Vochten. For him, this kind of large sessions is a walk in the park, so that makes me also feel more comfortable this morning. But let’s get started.
  2. The Ultimate Microsoft Teams Experience with AI and Mobile First. Let us start with 3 small question to you: 1) Who in the room is already familiar with Microsoft Teams? 2) Who in the room is already familiar with the Mobile First experience of Microsoft Teams? 3) Who in the room is familiar with everyday AI (Artificial Intelligence) in Microsoft Teams, but also more in general Microsoft 365? Cool, let get it started.
  3. The time is now to adopt Teams in your enterprise.
  4. You are not alone. 2 weeks ago I joined Microsoft Ignite, the yearly customer & partner conference, and there were no less than 55 session dedicated on Microsoft Teams! And we also feel this momentum in the market analysis: the most recent figures from summer 2019 provided a daily active users count of +13 million. But do you now the daily active users count of Office? The active daily users count of Office = +200 million This means that there’s a great momentum with Microsoft Teams, but there’s even a bigger opportunity ahead of us
  5. Which are the challenges that we’re facing in today’s workplace: We’re spending to much time on email There’re a lot of interruptions/distractions during our workday Regain focus takes us up to 23 minutes Critical information gets lost in the information flow Searching information, sometimes fragemented over several platforms, takes us to much time
  6. Which are the benefits on using a Workstream Collaboration Tooling like Microsoft Teams: Save time by improved collaboration and information sharing, even multiple hours a week Replace more trips by effective online meetings We will talk about the effective meetings later on But to place this more into perspective, we’re definitely not only talking about international trips, lots of time gets lost with daily travels between multiple national branches or locations Less meetings by better and easier collaboration / information sharing Improve your time to decision by centralizing data, insights and better communications Integrate firstline workers with their office colleagues and start better collaboration flows Unifiying your productivity solutions in one place (Teams integrates Collaboration & Communications, but also Tasks, Yammer, business apps, …)
  7. Microsoft Teams = Single pane of glass principle Teams is the new centerpiece for Collaboration & Communications Teams brings everything together from Microsoft 365, the World’s Productivity Cloud
  8. Productivity benefits are only reached when users actually know how to use Teams effectively. Don’t underestimate your Teams adoption journey. Xylos has developed his own Adoption Journeys, and even one especially for Microsoft Teams: This afternoon at 15h there is a session about this Microsoft Teams Adoption Journey At 16h15 there is another session about our broader Change & Adoption solutions And please visit the stand of OASE and our Change & Adoption team, which is located in the ‘first aid’ area
  9. I have a very nice device here with me today, something that only started in 2007, do you still remember the famoust words “One more thing”? The iPhone really revolutionized our mobile experience and now 12 years later we cannot miss this mobile companion anymore. Let’s look at the Mobile First experience with Microsoft Teams.
  10. 10 things we love about the mobile client of Microsoft Teams … Now the fun starts because we’re going to show you some things. To present some of the features, I will now wirelessly cast my mobile devices to the Surface Hub, so you will have a bigger screen to follow.
  11. OK, next topic we will talk about the infused everyday AI in Microsoft Teams and from the broader picture in Microsoft 365.
  12. Same concept as with the mobile first experience, we will show you some of the great features and therefore we will now wirelessly cast our pc to the Surface Hub.
  13. In our last topic of this session, we will talk about effective meetings in Microsoft Teams. With this topic we go a little bit ‘off track’, but we get a lot of question on this so make it a short but effective talk in this topic. First of all starting with a question to you: which type of meetings do their exist with Microsoft Teams? Scheduled Ad-hoc Channel Live Event
  14. Which of this meeting types is the most effective one?
  15. Sorry, I tricked you with this question. "The most effective meeting is the one that never happened, at least if it missed context & action points“ So let’s talk about the new approach to effective meetings with Microsoft Teams.
  16. The effective meeting experience with Microsoft Teams is built on the BEFORE, DURING and AFTER meeting experience. BEFORE: schedule the meeting (private or in a channel) and start the conversation via chat, start collaboration on documents and presentations and provide attendees the possibility to review historie and context.  WELL PREPARED MEETING DURING: during the meeting we will enable Video for more immersive conversations, BG Blur (or even virtual backgrounds) will make us feel more comfortable. Co-author on the documents during the meeting. Whiteboard together. Co-create the meeting notes and action items. Include everyone with live captions and subtitles, regardless of the language spoken and participate from anywhere like you are in the room.  RICH MEETING EXPERIENCE AFTER: Review the meeting notes and track the assigned follo-ups (action points). Access Meeting recording and transcript for easy search on meeting content. Continue to chat and collaborate on documents, whiteboard, meeting notes and action items.  CONTROL THE ACTION
  17. OK, time to wrap up this session.
  18. Starting with our 3 key takeways of the session.
  19. Think about the importance of change & adoption guidance to your people. 80% of the project success is determined by this activity.
  20. Why Xylos? Our history provides us with the strength of knowledge on Microsoft technologies and Change & Adoption management. With Microsoft Teams this means that we can guide you through the complete story from A to Z. Starting with the foundations (Governance & Readiness), building the complete technology and make it a success by enabling your end-users. Please review our whitepaper on Microsoft Teams : www.xylos.com/teams
  21. Thank you very much and if there are any questions, we are available during the complete day.