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Ceo hc12 b_final presentation

This is my final Presentation for OM Class

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Ceo hc12 b_final presentation

  1. 1. NGÔ THỊ XUÂN UYÊN KEUKA ID: 332941 HC12B
  2. 2. Content 1.Introduction 1.1: Company name and logo 1.2: Mission & Vision statement 1.3: Product & Service 2. Department responsibilities 3. Financial result
  3. 3. Content 4. Organization strategy and some activities 4.1: Business strategy 4.2: How to win the customers 4.3: Gantt Chart & Timelog 5.The summarized experiences 5.1: What I learned 5.2: What we learned
  4. 4. Introduction Company name and logo
  5. 5. Introduction Mission and Vision statement • Make the high quality of products and services to deliver to the customers • Reduce the waiting time for customers • Satisfy customers needs and want
  6. 6. Introduction Mission and Vision statement • Understand the competitive advantages of our company and the competitor • Increase the productivity • Focus on environmental friendly
  7. 7. Introduction Product and Service My Kitten Food Drink Minishow Product Service Tiramisu Popcorn Girdle cake Milk Coffee Litchi soda Orang e JuiceHerbal juice Coffee Soft drinks
  8. 8. 1. Introduction 1.1: Company name and logo Product
  9. 9. 1. Introduction 1.1: Company name and logo Service: Minishow
  10. 10. 1. Introduction 1.1: Company name and logo Department Responsibilities Manage the revenue, income and cash flow Combine with sales to set the appropriate for the products and services Finance Human resources Customer support Delegate tasks for members Ensure that members who receive tasks do well Create the sales schedule for members during the project Delivery products for customers Design the feedback form and receive the feedback from customers
  11. 11. 1. Introduction 1.1: Company name and logo Department Responsibilities Marketing Operation Sales Establish the marketing strategy for the entire project Combine both types of marketing: online and direct marketing to support sales Design posters, menu and tickets Combine with marketing to find more customers Find the appropriate place to sales Get the sales target Ensure the quality of products and services Measure the process and how it performs Control all the materials and resources
  12. 12. 1. Introduction 1.1: Company name and logo Financial Results
  13. 13. 1. Introduction 1.1: Company name and logo Financial Results Total Revenue : 19.989.000 VND $919.86 Total Profit : 7.486.200 VND $344.50
  14. 14. 1. Introduction 1.1: Company name and logo Organizational strategy and some activities Business Strategy (Food & Drink)  Analyze the market research  Find the supplier  Determine product, price, place, and promotion  Choose appropriated marketing channel to promote the products  Delivery products to customers and get feedback
  15. 15. 1. Introduction 1.1: Company name and logo Organizational strategy and some activities Business Strategy (Minishow)  Research some coffee shops  Measure the number of people who attend in the show  Ensure the quality of performances  Set up seats and a special menu for minishow day  Satisfy customer’s expectation
  16. 16. 1. Introduction 1.1: Company name and logo Organizational strategy and some activities How to win the customers Win the customers Friendly staff High quality Keep customer contact Reduce waiting time Receive feedback Delivery system Specific products
  17. 17. 1. Introduction 1.1: Company name and logo NO ACTIVITIES WHO DO THIS START END 1 Developing Corporate Objectives CEO & VPs 6-Apr 9-Apr 2 Working with suppliers Sales & Operations 6-Apr 9-Apr 3 Delegate the work of working with suppliers to subordinates in order to unsure adequate raw materials supply Operations 9-Apr 11-Apr 4 Selling the products Sales & other members depended on sales schedule 8-Apr 15-May 5 Making sure the sales team process materials correctly in to final foods and beverages Sales & Operations 8-Apr 15-May 6 Checking the remaining materials after each selling days Operations 8-Apr 15-May 7 Purchasing raw materials when needed Operations 8-Apr 15-May Gantt Chart
  18. 18. Timelog NO TEAM WORKING HOURS 1 CEO 71:37:00 2 Finance 178:31:00 3 Marketing 133:35:00 4 Sales 231:55:00 5 Operation Management 139:00:00 6 Customer service 106:15:00 7 Human resources 156:10:00 8 Total 1017:03:00
  19. 19. The summarized experience What I learned Leadership Skills Solve the conflict Empower Not easy Communication Skills Time management Skills Management Skills How to transfer the messages to members Delegate tasks Negotiation Motivate members Trust Vice Presidents Gantt chart Checklist Timelog
  20. 20. The summarized experience What We learned Apply knowledge in the reality Teamwork Responsibility Adaptability Punctuation Environmental friendly Listen to each other Solve the conflicts Focus on the goal Challenges Problems Changes See how the concepts work in different situations Understand clearly the concepts Finish works on time
  21. 21. Thanks for your listening

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