This document summarizes a presentation on how mobile applications can transform clinical monitoring processes. The objectives were to investigate current CRA on-site processes to identify areas for improved efficiency through mobile technology, and to explore if mobile apps could improve a CRA's productivity and the quality of their work. Four mobile apps were tested: 1) a subject visit scheduler, 2) an investigational product calculator, 3) a mobile camera/scanner, and 4) an app to check prohibited concomitant medications. Results showed these apps saved CRAs significant time, such as 23 hours per year using the camera/scanner app while maintaining or improving quality. The conclusion is that implementing mobile tools in clinical trials through identifying large

1. 1
Mobile CRAs:
Transforming Clinical Monitoring Processes through Mobile
Technology
Xiu Wei LIM
Head, Innovation Asia
Quintiles East Asia Pte. Ltd
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2. 2
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3. 3
1) Investigate CRA On-Site Processes to Drive Efficiency though
Mobile Technology
2) Explore if Clinical Monitoring Mobile Applications improve CRA’s
Productivity and Delivery Quality
Objectives

4. 4
1) CRA On- Site Monitoring Time- Map
2) Access CRA delivery: Before & After
a) Quantitative: Task completion time (Median rate of time)
b) Qualitative: Feedback on Task Quality/ Process Efficiency
3) 4 Mobile Applications
Methods

5. 5
Methods- 4 Mobile Applications

6. 6
Results
SDV/IC
31%
IP Acc
10%
Lab Kit
5%
Query
Resolution
18%
Recruitment
16%
ISF
Management
10%
SAE
5%
PD
5%
Calculate patient’s drug
intake compliance.
Calculate & keep track
of patient’s acceptable
& actual visit window
range
Displays if a searched
drug allowed,
prohibited or restricted
for a study.
Produces high quality
scanned documents &
print outs
CRA On-Site
Monitoring
Time Map
Fig 1

7. 7
Results
Total time
saved per
CRA/ Year (H)
Fig 2
0
10
20
Reduce Error
& Process
Variation
CRA oversight
prior to Site-
Visit, Reduce
Error &
Process
Variation
High Quality
Document
Acquisition
Reduce Error
& Multiple
Cross-
Referencing
0.97H
0.06%
3.54H
0.21%
7.76H
0.47%
23.06H
1.38%
Subject
Visit
Scheduler
IP
Calculator
Mobile
Camera
Scanner
Prohibited
ConMed

8. 8
Results
Prohibited
ConMed
activities
Savings with
ConMed App
Fig 3
0
10
20
30
40
50
60
Time to keep
track of
1 subject
Per SMV (pre-
randomized)
(min)
Time to keep
track of
1 subject
Per SMV (post-
randomized)
(min)
Time to revert
site staff call
(min)
Time to setup
Prohibited
ConMed (H)
Current Future
Total time saved per CRA/ year: 23.06H (1.38%)

9. 9
 Usage of Mobile tools can be implemented in Clinical Trials
through identifying large processes.
 Compacting several tools into a single mobile device
Save time
Increase quality- streamline process
Summary & Conclusion

10. 10
Xiu Wei LIM
Head, Innovation Asia
Quintiles East Asia Pte. Ltd
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